Quantronix CubiScan 110 User manual

CubiScan®110
Operations and Technical Manual
Version 1.0
Quantronix, Inc.
Cubing and Weighing Systems
380 South 200 West
P.O. Box 929
Farmington, Utah 84025
U. S. A.
Phone [phone]
Fax [phone]
email: [email protected]

CubiScan 110 Operations and Technical Manual
CubiScan and the Quantronix logo are registered trademarks of Quantronix, Inc.
Scanning New Dimensions, Qbit, QbitWin, and The FreightWeigh System are trademarks of Quantronix, Inc.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
All other brand and product names used in this manual are trademarks or registered trademarks of their respec-
tive companies.
CubiScan software and firmware are protected by international and domestic copyrights.
CubiScan 110 measurement products are protected by one or more of U.S. Patent Re42,430 and foreign patents.
Another foreign patent is pending.
This document copyright © 2011 by Quantronix, Inc. All rights reserved.
No portion of this manual may be reproduced in any form without written permission from Quantronix, Inc.
Information in this manual is subject to change without notice.
Manual updated August 11, 2011.
The CubiScan 110 is to be used to determine freight charges of rigid, non-sound-absorbing,
cuboidal objects only. Dimensions shown on the display are of the smallest cuboidal shape in
which the object may be enclosed.
CAUTION The CubiScan 110 should only be serviced by qualified personnel.
Observe precautions for handling electrostatic sensitive devices when
setting up or operating the CubiScan 110.
WARNING Disconnect all power to the CubiScan 110 before servicing or making
any connections.

Quantronix New Product Limited Warranty
Statement of Warranty. Subject and according to the Terms and Conditions set forth below, Quantronix, Inc.,
(hereafter referred to as “Quantronix”) warrants to the Buyer that its new product is in accordance with Quan-
tronix’ published specifications (or those agreed upon with Buyer in writing) at the time of sale or lease and that
such product shall be free from defects in material and workmanship for a period of one year from, as applica-
ble: the date of sale or the Commencement Date under a written equipment lease or rental agreement (the “War-
ranty Period”). For purposes of this warranty, the term “Buyer” shall mean and refer only to the party which
originally—whether from Quantronix directly, or from a distributor, agent, or reseller authorized by Quantronix
—purchases, or leases under a written equipment lease or rental agreement, the Quantronix product which is the
subject of this warranty.
Terms and Conditions of Warranty. This warranty is applicable exclusively to original equipment products,
and components which were manufactured by Quantronix. Quantronix does not warrant, for any purpose, any
part or component manufactured by another manufacturer, nor which is used or rebuilt. Quantronix’ obligation
and liability under this warranty is expressly limited to repair or replacement (at its option) of the warranted
equipment or components within the Warranty Period. A purchase of leased or rented equipment shall not start a
new Warranty Period.
In the event of the occurrence of a claim under this warranty, the Buyer shall have a duty to promptly notify
Quantronix in writing of the nature and specifics of the claimed defect. Failure to so notify shall void this war-
ranty. Any claim of a warranted defect is subject to inspection and analysis by Quantronix to conclusively iden-
tify or confirm the nature and cause of failure and application of this warranty. Any defective components,
mechanical or electrical, will be repaired or replaced, at the discretion and authorization of Quantronix, at Quan-
tronix’ facilities in Utah. It shall be the Buyer’s responsibility to return the faulty equipment or components to
Quantronix at Buyer’s expense. Quantronix’ obligation shall not include transportation charges, nor labor, mate-
rial, or service charges involved in the removal, return, or installation of equipment or components.
Except as provided herein, Quantronix shall have no other obligation or liability due to defective equipment or
components. Accordingly, but without limitation, Quantronix shall not be liable for: losses, injury, or damage
caused to persons or property by Quantronix products or their failure; indirect, special or consequential damages
of any nature including but not limited to loss of profit, delays, or expenses, such as those arising from the use of
or inability to use the products; nor any incidence of personal injury or property damage arising from the negli-
gence or willful act of anyone other than itself or its employees.
Quantronix reserves the right to incorporate improvements in material and design of its products without notice
and is not obligated to incorporate the same improvements in equipment previously manufactured.
Conditions Which Void Warranty. This agreement shall not apply to equipment or components which
has/have:
A. Been the subject of repairs or modifications not authorized by Quantronix.
B. Not been operated under normal use and service according to that for which it was intended.
C. Not been operated or maintained in accordance with Quantronix’ printed instructions.

D. Been subject to misuse, negligent handling, improper installation, accident, damage by fire, submersion, or
act of God.
E. Had serial numbers altered, defaced, or removed.
F. Been sold, loaned, leased, subleased, or in any other way transferred to or placed within the control of any
party other than the Buyer.
G. Been operated beyond capacity.
THE FOREGOING IS IN LIEU OF ALL OTHER REMEDIES, GUARANTEES, LIABILITIES, OR WAR-
RANTIES. QUANTRONIX MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND MAKES NO
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. This statement
sets forth the full extent of Quantronix’ liability for breach of any warranty or deficiency in connection with the
sale or use of the product. No employee or representative of Quantronix is authorized to change this warranty in
any way or grant any other warranty.

CubiScan 110 i
Contents
Chapter 1 Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up the Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Adjusting the Shipping Bolts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Placement and Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to a Computer or Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting to a Computer (Optional) . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting to a Network (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning On the CubiScan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing Qbit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cubing and Weighing Using Qbit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cubing and Weighing Using the Control Panel . . . . . . . . . . . . . . . . . . . . 22
Measuring Odd-Shaped Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 4 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Calibrating Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Preparing the CubiScan for Calibration . . . . . . . . . . . . . . . . . . . . . . . 29
Calibrating the Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contents
ii CubiScan 110
Calibrating the Scale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Preparing for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Chapter 5 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Cleaning the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing the Controller Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
No Response When You Turn Power On . . . . . . . . . . . . . . . . . . . . . . . . .44
Readings Are Not Accurate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Computer Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Control Panel Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Timeout Error 01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Length, Width, Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Other Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Appendix A Communications Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Serial (RS-232-C) Cable Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . .49
Ethernet (TCP/IP) Cable Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . .50
CubiScan 110 Command Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Continuous Measure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Dimension Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Dimension Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Factor Toggle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Location Id/City Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Measure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Scale Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Contents
CubiScan 110 iii
Weight Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Zero. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
TCP/IP Communications Setup Command Set . . . . . . . . . . . . . . . . . . . . 69
Set Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Read Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Set IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Read IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Set Subnet Mask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Read Subnet Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set Gateway Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Read Gateway Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Set Inactivity Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Read Inactivity Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Appendix B Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

iv CubiScan 110
Illustrations
Figure 1 CubiScan 110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Figure 2 CubiScan 110 in Packing Crate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Figure 3 Removing Wood Packing Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Figure 4 Removing the Back Cap Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Figure 5 Loosening the Hinge Cap Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Figure 6 Plugging in the Length Sensor Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Figure 7 Plugging in the Height Sensor Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Figure 8 Adjusting the Shipping Bolts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Figure 9 Bubble Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Figure 10 Ethernet Cable Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Figure 11 CubiScan 110 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Figure 12 Controller DIP Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Figure 13 Calibration Block Placement for Right Length Sensor . . . . . . . . . . . . . . . . . .32
Figure 14 Calibration Block Placement for Left Length Sensor . . . . . . . . . . . . . . . . . . .33
Figure 15 Calibration Block Placement for Width Sensor. . . . . . . . . . . . . . . . . . . . . . . .34
Figure 16 Calibration Block Placement for Height Sensor . . . . . . . . . . . . . . . . . . . . . . .35
Figure 17 Removing the Controller Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

CubiScan 110 1
Chapter 1
Product Description
The CubiScan® 110 is a precision volume measuring and weighing
instrument for use in applications in which precise weighing and
measuring is required.
The CubiScan 110 design is unique because it combines parcel
dimensional measuring and weighing into one operation. The col-
lected data are formatted and transmitted to a PC computer or multi-
plexor via the CubiScan 110 RS-232-C serial port. The CubiScan
110 may also be interfaced with other host systems via a standard
10-BaseT Ethernet TCP/IP port (contact Quantronix for details).
The collected data are also displayed on the control panel.
The CubiScan 110 has four sensors (ultrasonic transducers) that
determine the length, width, and height of an object placed on its
measuring surface. The object is simultaneously weighed by a preci-
sion aluminum load cell. The load cell and sensors are controlled by
a proprietary Quantronix controller. The controller, load cell, and
support circuitry are located in the base of the CubiScan 110.
The CubiScan 110 has been designed for use in industrial environ-
ments. The load cell, frame, and sensor housings are made of forged
and machined aluminum.
The CubiScan 110 is easy to set up, operate, and maintain. Its sim-
ple design and extreme accuracy coupled with intelligent, self-con-
tained circuitry make the CubiScan 110 a valuable weighing/mea-
suring tool.

Product Description
2CubiScan 110
The CubiScan 110 was calibrated at the factory, but may require
recalibration due to handling during shipping. Complete calibration
instructions for the CubiScan 110 are provided in Chapter 4 “Cali-
bration.”
Figure 1
CubiScan 110

Product Description Specifications
CubiScan 110 3
Specifications
Electrical
Voltage: 100 – 240 VAC, 47 – 63 Hz, 1.2 A
Current: 1.5 A maximum current draw, 1.0 A typical
Power Supply: External switching
+12 V @ 3.66 A
Measuring Capacities
Minimum Package Dimensions: 0.5 x 0.5 x 0.5 in
(1.3 x 1.3 x 1.3 cm)
Maximum Package Dimensions: 30 x 24 x 36 in
(76 x 60 x 91 cm)
Dimension Increment: 0.1 in (0.2 cm)
Maximum Package Weight: 100 lb (45 kg)
Weight Increment: 0.1 lb (.05 kg)
Environmental
Operating Temperature: 40° to 104° F
(5° to 40° C)
Humidity: 0 to 90% non-condensing

Specifications Product Description
4CubiScan 110
Physical
Measuring Surface: 32 x 24 in (81 x 60 cm)
Total Footprint Required: 43 x 34 in (109 x 86 cm)
Height: 47 in (119 cm)
Shipping Weight: 256 lb (116 kg)
Net Weight: 78 lb (35 kg)
Shipping Dimensions: 52 x 50 x 18 in
Outputs
One (1) EIA RS-232-C serial communications port
See Appendix A for communications protocol.
10-BaseT Ethernet TCP/IP port
See Appendix A for communications protocol and setup parame-
ters. Qbit™, QbitTCP software can be used to configure (through
the RS-232-C port) the CubiScan 110 for TCP/IP communication.
Contact Quantronix for information.
Load Cell
The load cell is made of forged, machined and anodized aluminum,
environmentally sealed up to IP65 levels Dual bridge 350 Ohm
strain gage. The standard net capacity is 100 lb (45 kg)

CubiScan 110 5
Chapter 2
Setup
This chapter provides instructions for setting up the CubiScan 110.
Please read these instructions completely before attempting to set up
the CubiScan. Perform the steps to set up the CubiScan in the fol-
lowing order:
•Unpack the CubiScan (page 5)
•Set up the back panel (page 8)
•Adjust the shipping bolts (page 11)
•Place the CubiScan where you will be using it and level the
CubiScan (page 13)
•Connect the CubiScan to a computer or network (page 14)
•Connect power to the CubiScan (page 17)
•Install the Qbit PC control software (optional) (page 18)
•Calibrate the CubiScan (Chapter 4 “Calibration” on page 27)
Unpacking
To unpack the CubiScan, take the following steps.
1. Remove the top of the crate.

Unpacking Setup
6CubiScan 110
2. From the side of the crate, remove the screws holding the wood
packing bar, and remove the wood bar from the crate.
Figure 2
CubiScan 110 in Packing Crate
Figure 3
Removing Wood Packing Bar

Setup Unpacking
CubiScan 110 7
3. Remove the packing material from around the CubiScan.
4. Gently lift the CubiScan from the crate (this may require two
people).
If, after unpacking, you discover any damage to the CubiScan 110,
contact the carrier immediately.
Remove any tape or ties used to fasten cables to the scale platter for
shipment.
The CubiScan is shipped in a single container with the following
items.
•Fully assembled CubiScan 110
•AC power cord
•RS-232 communications cable
•Qbit software CD (optional)
•Operations and Technical Manual (this manual)
Accessories and tools packed with the CubiScan 110 include the
following:
•2.5 mm allen wrench
•4.0 mm Allen wrench
•5.0 mm Allen wrench
•6.0 mm Allen wrench
•12" x 5" x 3.6" calibration block
•Bubble level
If any of the components or accessories are missing or defective,
contact Quantronix or your system integrator.

Setting Up the Back Panel Setup
8CubiScan 110
NOTE A power strip (not included) is recommended for turning power off
and on.
Setting Up the Back Panel
Take the following steps to attach the back panel and connect the
sensor cables.
1. Using the 5 mm hex wrench provided, remove the four socket
head cap screws from the back of the CubiScan.
☞
Figure 4
Removing the Back Cap Screws

Setup Setting Up the Back Panel
CubiScan 110 9
2. Using the same wrench, loosen, but do not remove, the socket
head cap screws on the hinges (one on each side of the scale
platter) as shown in Figure 5.
3. Rotate the back panel into its upright position, taking care not to
constrict the three sensor cables protruding from the back of the
scale platter.
4. Reinsert the four cap screws that you removed in step 1 through
the holes in the back panel into the holes in the back of the scale
platter, and tighten the screws.
5. Tighten the two hinge socket head cap screws that you loosened
in step 2.
Figure 5
Loosening the Hinge Cap Screws

Setting Up the Back Panel Setup
10 CubiScan 110
6. Insert the plug on each length sensor cable into its socket on the
back (at each end) of the CubiScan (see Figure 6).
Figure 6
Plugging in the Length Sensor Cable

Setup Adjusting the Shipping Bolts
CubiScan 110 11
7. Route the height sensor cable up the channel on the back panel,
and insert the plug into the socket on the height sensor (see
Figure 7).
Adjusting the Shipping Bolts
Five shipping bolts are located on the CubiScan base to anchor the
scale to the base. The bolts must be tightened after shipping for
proper operation of the scale.
1. Gently tip the CubiScan onto the back panel to expose the bot-
tom of the scale.
Figure 7
Plugging in the Height Sensor Cable

Adjusting the Shipping Bolts Setup
12 CubiScan 110
2. Using a 13mm open end wrench, turn each of the five shipping
bolts clockwise until the head is tight against the top of the sur-
face into which it screws.
IMPORTANT This step is critical for proper scale function.
3. Gently tip the CubiScan back to its upright position.
☞
Figure 8
Adjusting the Shipping Bolts