Quest Engineering DR4300e User manual

DR4300e System
Owner's Manual

DR4300 Owners Manual 2
Table of Contents
DR4300e system overview......................................................................................................................8
Front panel features and indicators................................................................................................ 8
Back panel features.......................................................................................................................10
Diagnostic indicators on the front panel........................................................................................12
Hard drive indicator codes.....................................................................................................13
NIC indicator codes............................................................................................................... 15
Power supply unit indicator codes.........................................................................................15
iDRAC Direct LED indicator codes........................................................................................17
Quick Sync indicator codes................................................................................................... 18
Locating Service Tag of your system....................................................................................19
Documentation matrix....................................................................................................................19
Technical specifications.........................................................................................................................22
Chassis dimensions.......................................................................................................................22
Chassis weight...............................................................................................................................23
Processor specifications................................................................................................................ 23
PSU specifications.........................................................................................................................23
System battery specifications........................................................................................................ 23
Expansion bus specifications........................................................................................................ 24
Memory specifications................................................................................................................... 24
Drive specifications........................................................................................................................25
Hard drives.............................................................................................................................25
Ports and connectors specifications..............................................................................................25
USB ports...............................................................................................................................25
NIC ports................................................................................................................................ 25
Serial connector..................................................................................................................... 25
VGA ports...............................................................................................................................26
Internal Dual SD Module....................................................................................................... 26
Video specifications....................................................................................................................... 26
Environmental specifications......................................................................................................... 26
Particulate and gaseous contamination specifications.......................................................... 28
Standard operating temperature............................................................................................29
Expanded operating temperature.......................................................................................... 29
Expanded operating temperature restrictions........................................................................30
Initial system setup and configuration...................................................................................................31
Setting up your system..................................................................................................................31
iDRAC configuration...................................................................................................................... 31

DR4300 Owners Manual 3
Options to set up iDRAC IP address.................................................................................... 31
Log in to iDRAC.............................................................................................................32
Options to install the operating system.........................................................................................32
Methods to download firmware and drivers.......................................................................... 32
Downloading the drivers and firmware.......................................................................... 33
Manage your system..................................................................................................................... 33
Pre-operating system management applications.................................................................................. 35
Options to manage the pre-operating system applications...........................................................35
System Setup.................................................................................................................................35
Viewing System Setup...........................................................................................................36
System Setup details............................................................................................................. 36
System BIOS..........................................................................................................................36
Viewing System BIOS....................................................................................................37
System BIOS Settings details........................................................................................37
Boot Settings.................................................................................................................. 38
Network Settings............................................................................................................ 41
System Security............................................................................................................. 42
System Information........................................................................................................ 47
Memory Settings............................................................................................................ 48
Processor Settings......................................................................................................... 49
SATA Settings................................................................................................................ 52
Integrated Devices......................................................................................................... 56
Serial Communication.................................................................................................... 58
System Profile Settings..................................................................................................60
Miscellaneous Settings...................................................................................................62
iDRAC Settings utility.............................................................................................................63
Entering the iDRAC Settings utility................................................................................64
Changing the thermal settings....................................................................................... 64
Device Settings...................................................................................................................... 64
Dell Lifecycle Controller.................................................................................................................64
Embedded system management........................................................................................... 65
Boot Manager................................................................................................................................ 65
Viewing Boot Manager...........................................................................................................65
Boot Manager main menu..................................................................................................... 65
One-shot BIOS boot menu............................................................................................ 66
System Utilities...............................................................................................................66
PXE boot........................................................................................................................................66
Installing and removing system components........................................................................................ 67

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Safety instructions..........................................................................................................................67
Before working inside your system............................................................................................... 67
After working inside your system.................................................................................................. 68
Recommended tools......................................................................................................................68
Front bezel (optional).....................................................................................................................68
Removing the optional front bezel.........................................................................................68
Installing the optional front bezel...........................................................................................70
System cover................................................................................................................................. 70
Removing the system cover.................................................................................................. 70
Installing the system cover.................................................................................................... 71
Cooling shroud...............................................................................................................................72
Removing the cooling shroud................................................................................................72
Installing the cooling shroud..................................................................................................73
Cooling fans................................................................................................................................... 74
Removing a cooling fan.........................................................................................................74
Installing a cooling fan...........................................................................................................75
Cooling-fan assembly.................................................................................................................... 75
Removing the cooling fan assembly......................................................................................75
Installing the cooling fan assembly........................................................................................76
System memory............................................................................................................................. 77
General memory module installation guidelines....................................................................79
Mode-specific guidelines........................................................................................................80
Advanced Error Correction Code (lockstep)..................................................................80
Memory optimized (independent channel) mode...........................................................80
Memory sparing..............................................................................................................80
Memory mirroring........................................................................................................... 81
Sample memory configurations............................................................................................. 81
Removing memory modules.................................................................................................. 81
Installing memory modules.................................................................................................... 83
Processors and heat sinks............................................................................................................ 84
Removing a heat sink............................................................................................................84
Removing a processor...........................................................................................................85
Installing a processor.............................................................................................................89
Installing a heat sink..............................................................................................................91
PCIe card holder............................................................................................................................92
Removing the PCIe card holder............................................................................................ 92
Installing the PCIe card holder.............................................................................................. 93
Opening and closing the PCIe card holder latch...................................................................94

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Cable retention bracket................................................................................................................. 95
Removing the cable retention bracket...................................................................................95
Installing the cable retention bracket.....................................................................................96
Integrated storage controller card................................................................................................. 97
Removing the integrated storage controller card.................................................................. 98
Installing the integrated storage controller card.................................................................... 99
Expansion cards and expansion card riser.................................................................................100
Expansion card installation guidelines.................................................................................101
Removing an expansion card from expansion card riser 2 or 3..........................................101
Installing an expansion card into the expansion card riser 2 or 3.......................................103
Removing an expansion card from the expansion card riser 1...........................................104
Installing an expansion card into the expansion card riser 1.............................................. 106
Removing the riser 1 blank................................................................................................. 107
Installing the riser 1 blank................................................................................................... 108
Removing expansion card risers......................................................................................... 109
Installing expansion card risers........................................................................................... 113
Internal dual SD module (optional)..............................................................................................116
Removing an internal SD card............................................................................................ 116
Installing an internal SD card.............................................................................................. 117
Removing the optional internal dual SD module.................................................................119
Installing the optional internal dual SD module...................................................................120
Network daughter card................................................................................................................ 121
Removing the network daughter card................................................................................. 121
Installing the network daughter card................................................................................... 122
Internal USB memory key (optional)........................................................................................... 124
Replacing the optional internal USB memory key...............................................................124
System battery............................................................................................................................. 125
Replacing the system battery.............................................................................................. 125
Power supply units (PSU)........................................................................................................... 126
Hot spare feature................................................................................................................. 127
Removing the power supply unit blank............................................................................... 127
Installing the power supply unit blank................................................................................. 128
Removing an AC power supply unit....................................................................................129
Installing an AC power supply unit......................................................................................129
System board...............................................................................................................................130
Removing the system board................................................................................................131
Installing the system board..................................................................................................133
Entering the system Service Tag by using System Setup...........................................135

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Restoring the Service Tag by using the Easy Restore feature....................................136
Trusted Platform Module............................................................................................................. 136
Installing the Trusted Platform Module................................................................................136
Initializing the TPM for BitLocker users...............................................................................137
Initializing the TPM for TXT users.......................................................................................138
Hard drives...................................................................................................................................138
Removing a 2.5 inch hard drive blank (rear).......................................................................138
Installing a 2.5 inch hard drive blank (rear).........................................................................139
Removing a 3.5-inch hard drive blank.................................................................................139
Installing a 3.5-inch hard drive blank...................................................................................140
Removing a hot swappable hard drive or SSD...................................................................141
Installing a hot-swap hard drive.......................................................................................... 142
Removing a hard drive from a hard drive carrier................................................................ 143
Installing a hard drive into a hard drive carrier................................................................... 143
Hard drive backplane...................................................................................................................144
Removing the hard drive backplane....................................................................................144
Installing the hard drive backplane......................................................................................146
Removing the optional hard drive backplane (rear)............................................................ 147
Installing the optional hard drive backplane (rear).............................................................. 148
SD vFlash card (optional)............................................................................................................150
Replacing an optional SD vFlash media card..................................................................... 150
Removing the vFlash media unit.........................................................................................151
Installing the vFlash media unit...........................................................................................152
Control panel assembly............................................................................................................... 153
Removing the control panel.................................................................................................153
Installing the control panel...................................................................................................154
Removing the I/O panel.......................................................................................................155
Installing the I/O panel.........................................................................................................156
Using system diagnostics....................................................................................................................158
Dell Embedded System Diagnostics........................................................................................... 158
When to use the Embedded System Diagnostics...............................................................158
Running the Embedded System Diagnostics from Boot Manager...................................... 158
Running the Embedded System Diagnostics from the Dell Lifecycle Controller................. 159
System diagnostic controls.................................................................................................. 159
Jumpers and connectors.....................................................................................................................160
System board jumper settings.....................................................................................................160
System board jumpers and connectors.......................................................................................161
Disabling a forgotten password................................................................................................... 163

DR4300 Owners Manual 7
Troubleshooting your system.............................................................................................................. 165
Troubleshooting system startup failure....................................................................................... 165
Troubleshooting external connections.........................................................................................165
Troubleshooting the video subsystem.........................................................................................165
Troubleshooting a USB device....................................................................................................166
Troubleshooting iDRAC Direct (USB XML configuration)........................................................... 167
Troubleshooting iDRAC Direct (Laptop connection)................................................................... 167
Troubleshooting a serial I/O device.............................................................................................168
Troubleshooting a NIC.................................................................................................................168
Troubleshooting a wet system.....................................................................................................169
Troubleshooting a damaged system........................................................................................... 170
Troubleshooting the system battery............................................................................................ 170
Troubleshooting power supply units............................................................................................171
Troubleshooting power source problems............................................................................ 171
Troubleshooting power supply unit problems......................................................................171
Troubleshooting cooling problems...............................................................................................172
Troubleshooting cooling fans.......................................................................................................172
Troubleshooting system memory................................................................................................ 173
Troubleshooting an internal USB key..........................................................................................174
Troubleshooting an SD card........................................................................................................174
Troubleshooting an optical drive................................................................................................. 175
Troubleshooting a tape backup unit............................................................................................176
Troubleshooting a hard drive.......................................................................................................176
Troubleshooting a storage controller...........................................................................................177
Troubleshooting expansion cards................................................................................................178
Troubleshooting processors.........................................................................................................179
System messages........................................................................................................................179
Warning messages.............................................................................................................. 179
Diagnostic messages...........................................................................................................179
Alert messages.................................................................................................................... 179
Index.................................................................................................................................................... 181

DR4300 Owners Manual
Front panel features and indicators 8
DR4300e system overview
Your DR4300e system is 2U rack server that supports up to two Intel Xeon E5-2620 v3 processors, up to 24
DIMMs, and twelve 3.5-inch hard drives and 2 optional 2.5-inch back-accessible hard drives for the operating
system.
Front panel features and indicators
The front panel provides access to the features available on the front of the server, such as the power button,
NMI button, system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs
or the LCD panel is prominently on the front panel. The hot swappable hard drives are accessible from the front
panel.
Figure 1. Dell DR4300e system front panel features and indicators
1. System identification button
2. Power button
3. NMI button
4. Information tag
5. Hard drives
6. USB management port/iDRAC Direct
7. Video connector
8. Quick Sync
Table 1. Front panel features and indicators
Item 1 is the system identification button on the front and back panels, that can be used to locate a particular system within a
rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until
one of the buttons is pressed again. Press to toggle the system ID on or off. If the system stops responding during POST, press
and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2
iDRAC set up) press and hold the button for more than 15 seconds. Item 2 is the power button. Enables you to know the power
status of the system. The power indicator turns on when the system power is on. The power button controls the power supply
output to the system. Item 3 is the NMI button, that is used to troubleshoot software and device driver errors when running
certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so
by qualified support personnel or by the operating system documentation. Item 4 is the information tag, a slide-out label panel
that allows you to record system information such as Service Tag, NIC, and MAC address, as per your need. Item 5 indicates
the hard drives, you can have up to twelve 3.5-inch hot-swappable hard drives. Item 6 is the USB management port/iDRAC
Direct port. The USB management port can function as a regular USB port or provide access to the iDRAC Direct features.
For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. The USB

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Front panel features and indicators 9
management port is USB 3.0-compliant. Item 8 is Quick Sync, that indicates a Quick Sync enabled system. The Quick Sync
feature is optional and requires a Quick Sync bezel. This feature allows management of the system using mobile devices.
This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be
used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanualsDell.com/idracmanuals
Item Indicator, Button, or
Connector
Icon Description
1 System identification
button
Enables you to locate a particular system within a
rack. The identification buttons are on the front and
back panels.
Press the system identification button to turn the
system ID on or off.
• If the system stops responding during
POST, press and hold the system ID
button (for more than five seconds) to
enter BIOS progress mode.
• To reset the iDRAC (if not disabled in F2
iDRAC set up) press and hold the button
(for more than 15 seconds).
2 Power button Enables you to know the power status of the system.
The power indicator turns on when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating
systems, when the power button is used to
shut down the system, the operating system
performs a graceful shut down the system
power is turned off.
3 NMI button Enables you to troubleshoot software and device
driver errors when running certain operating
systems. This button can be pressed by using the
end of a paper clip.
NOTE: Use this button only if directed to
do so by qualified support personnel or
by instructions in the operating system’s
documentation.
4 Information tag Contains system information such as service
tag, NIC, MAC address for your reference. The
information tag is a slide-out label panel.
5 Hard drives Up to twelve 3.5-inch hot-swappable hard drives.
6 USB management port/
iDRAC Direct
The USB management port is USB 2.0 compliant.
Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features. For
more information, see the Integrated Dell Remote
Access Controller User’s Guide at Dell.com/
idracmanuals.

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Back panel features 10
Item Indicator, Button, or
Connector
Icon Description
7 Video connector Enables you to connect a display to the system.
8 Quick Sync (optional) Indicates a Quick Sync enabled system. The
Quick Sync feature is optional and needs a Quick
Sync bezel. This feature allows management of
the system by using mobile devices. This feature
aggregates hardware or firmware inventory and
various system level diagnostic and error information
that can be used in troubleshooting the system. For
more information, see the Integrated Dell Remote
Access Controller User’s Guide at Dell.com/
idracmanuals.
Back panel features
The back panel provides access to the features available on the back of the server, such as the system
identification button, power supply sockets, cable management arm connectors, iDRAC storage media, NIC ports,
USB and VGA ports. Most of the expansion card ports can be accessed from the back panel. The hot swappable
power supply units, and if installed, the rear accessible hard drives are accessible from the back panel.
Figure 2. Back panel features
1. System identification button
2. System identification connector
3. iDRAC8 Enterprise port
4. Half-height PCIe expansion card slot
5. Serial connector
6. Video connector
7. USB port
8. Full-height PCIe expansion card slot
9. Ethernet connector
10. Power supply unit 1
11. Power supply unit 2
12. vFlash media card slot
13. Hard drive

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Back panel features 11
Table 2. Back panel features
Item 1 is the system identification button on the front and back panels, that can be used to locate a particular system within a
rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes
until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST,
press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled
in F2 iDRAC set up) press and hold the button for more than 15 seconds. Item 2 is System identification connector, that Enables
you to connect the optional system status indicator assembly through the optional cable management arm. Item 3 is iDRAC8
Enterprise port. It is a dedicated management port. The port is available for use only if the iDRAC8 Enterprise license is installed
on your system. Item 4 is PCIe expansion card slot, that Enables you to connect three low profile PCIe expansion cards. Item
5 is serial connector, that Enables you to connect a serial device to the system. Item 6 is video connector, that Enables you to
connect a VGA display to the system. Item 7 is USB ports (2), that Enables you to connect USB devices to the system. The
ports are USB 3.0-compliant. Item 8 is PCIe expansion card slot that Enables you to connect up to four full height three-fourth
length PCIe expansion cards. Item 9 are Ethernet connectors (4) that has four integrated 10/100/1000 Mbps NIC connectors or
four integrated connectors and two integrated 10/100/1000 Mbps NIC connectors, two integrated 100 Mbps/1 Gbps/10 Gbps
SFP+ connectors. Item 10 and 11 are power supply units (PSU1 and (PSU2) that supports 1100 W AC PSU. Item 12 is the SD
vFlash card slot that Enables you to insert a vFlash media card. Item 13 is the rear hard drive slots that allow you to install up to
two hot-swappable 2.5-inch hard drives
Item Indicator, button, or
connector
Icon Description
1 System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack.
Press to toggle the system identification (ID) on or
off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC set up)
press and hold the button for more than 15 seconds.
2 System identification
connector Connects the optional system status indicator assembly through the optional cable management
arm.
3 iDRAC8 Enterprise port Dedicated management port.
4 Half-height PCIe
expansion card slot (3) Enables you to connect up to 3 half-height PCI Express expansion cards.
5 Serial connector Enables you to connect a serial device to the
system.
6 Video connector Enables you to connect a VGA display to the
system.
7 USB port (2) Enables you to connect USB devices to the system.
The ports are USB 3.0-compliant.
8Full-height PCIe
expansion card slot (3)
Enables you to connect up to 3 full-height PCI
Express expansion cards.
9 Ethernet connector (4) Four integrated 10/100/1000 Mbps Network
Interface Card (NIC) connectors

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Diagnostic indicators on the front panel 12
Item Indicator, button, or
connector
Icon Description
or
Four integrated connectors that include:
• Two 10/100/1000 Mbps NIC connectors
• Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE
T connectors
10 Power supply unit
(PSU1) AC
750 W
11 Power supply unit
(PSU2) AC
750 W
Diagnostic indicators on the front panel
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.
NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into a
working power source and press the power button.
Table 3. Diagnostic indicators
Item 1 is the health indicator, that indicates the health status of the system. The indicator turns solid blue if the system is
turned on and in good health. The indicator flashes amber if the system is turned on or in standby, and if any issue occurs (for
example, a failed fan or hard drive). Item 2 is the hard drive indicator, that flashes amber if an error occurs related to hard drive.
Item 3 is the electrical indicator that flashes amber if an electrical error occurs (for example, voltage out of range, or a failed
power supply unit or voltage regulator). Item 4 is the temperature indicator that flashes amber if a thermal error occurs (for
example, a temperature out of range or fan failure). Item 5 is the memory indicator that flashes amber if a memory error occurs.
Item 6 is the PCIe indicator that flashes amber if an error occurs related to PCIe card.
Icon Description Condition Corrective action
The indicator turns solid
blue if the system is in good
health.
None required.
Check the System Event Log or system
messages for the specific issue. For more
information about error messages, see the
Dell Event and Error Messages Reference
Guide at Dell.com/openmanagemanuals >
OpenManage software.
Health
indicator
The indicator flashes amber:
• When the system is
turned on.
• When the system is in
standby.
• If any error condition
exists. For example,
a failed fan, PSU, or a
hard drive.
The POST process is interrupted without
any video output due to invalid memory
configurations. See the Getting help section.
Hard drive
indicator
The indicator flashes amber
if there is a hard drive error.
Check the System Event Log to determine
the hard drive that has an error. Run the

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Hard drive indicator codes 13
Icon Description Condition Corrective action
appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
Electrical
indicator
The indicator flashes amber
if the system experiences an
electrical error (for example,
voltage out of range, or a
failed power supply unit
(PSU) or voltage regulator).
Check the System Event Log or system
messages for the specific issue. If it is due
to a problem with the PSU, check the LED
on the PSU. Reseat the PSU. If the problem
persists, see the Getting help section.
Temperature
indicator
The indicator flashes amber
if the system experiences a
thermal error (for example,
the ambient temperature is
out of range or fan failure).
Ensure that none of the following conditions
exist:
• A cooling fan has been removed or
has failed.
• System cover, cooling shroud, EMI
filler panel, memory module blank, or
back filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
See the Getting help section.
Memory
indicator
The indicator flashes amber
if a memory error occurs.
Check the system event log or system
messages for the location of the failed
memory. Reseat the memory module. If
the problem persists, see the Getting help
section.
Related references 
See also: Getting help
See also: Expansion card installation guidelines
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about
the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The
status LED indicates the power condition of the hard drive.

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Hard drive indicator codes 14
Figure 3. Hard drive indicators
1. hard drive activity indicator
2. hard drive status indicator
3. hard drive
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on
the right side) does not turn on.
Table 4. Hard drive indicator codes
The Hard drive indicator codes table describes the indicator codes: flashing green, steady green, and amber.
Drive-status indicator pattern (RAID only) Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Flashes green, amber, and then turns off Predicted drive failure
Flashes amber four times per second Drive failed
Flashes green slowly Drive rebuilding
Steady green Drive online
Flashes green for three seconds, amber for
three seconds, and then turns off after six
seconds
Rebuild stopped

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Power supply unit indicator codes 15
NIC indicator codes
Each NIC on the back panel has an indicator that provides information about the network activity and link status.
The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the
connected network.
Figure 4. NIC indicators
1. link indicator
2. activity indicator
Table 5. NIC indicators
The NIC indicators table describes different NIC indicator codes and condition of the connectivity.
Convention Status Condition
A Link and activity indicators are off The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network
at its maximum port speed (1 Gbps or 10
Gbps).
C Link indicator is amber The NIC is connected to a valid network
at less than its maximum port speed.
D Activity indicator is flashing green Network data is being sent or received.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs
have an LED that serves as an indicator. The indicator shows whether power is present or a power fault has
occurred.

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Power supply unit indicator codes 16
Figure 5. AC PSU status indicator
1. AC PSU status indicator/handle
Table 6. AC PSU status indicators
This table describes the AC PSU status indicators and what condition is the PSU when the power indicator light is green,
flashing green, flashing amber, and when it is not lit.
Convention Power indicator
pattern
Condition
A Green A valid power source is connected to the PSU and the PSU is
operational.
B Flashing green When the firmware of the PSU is being updated, the PSU handle
flashes green.
C Flashing green
and turns off
When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns off. This indicates a PSU mismatch with respect to
efficiency, feature set, health status, and supported voltage.
NOTE: Ensure that both the PSUs are of the same capacity.
CAUTION: For AC PSUs, use only PSUs with the Extended
Power Performance (EPP) label on the back.
NOTE: Mixing PSUs from previous generations of Dell
PowerEdge servers can result in a PSU mismatch condition or
failure to turn the system on.
D Flashing amber Indicates a problem with the PSU.

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iDRAC Direct LED indicator codes 17
Convention Power indicator
pattern
Condition
CAUTION: When correcting a PSU mismatch, replace only
the PSU with the flashing indicator. Swapping the PSU
to make a matched pair can result in an error condition
and unexpected system shutdown. To change from a high
output configuration to a low output configuration or vice
versa, you must turn off the system.
CAUTION: AC PSUs support both 220 V and 110 V input
voltages with the exception of Titanium PSUs, which
support only 220 V. When two identical PSUs receive
different input voltages, they can output different wattages,
and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same
type and have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported
and triggers a mismatch.
E Not lit Power is not connected.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the
iDRAC subsystem.
NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode.
Figure 6. iDRAC Direct LED indicator
1. iDRAC Direct status indicator
The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using
the management port (USB XML Import).
Table 7. iDRAC Direct LED indicators
This table describes the iDRAC Direct status indicators and what is the condition when the LED flashes green, continuously
flashes green and when it’s not lit.

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Quick Sync indicator codes 18
Convention iDRAC Direct
LED indicator
pattern
Condition
A Green Turns green for a minimum of two seconds to indicate the start and
end of a file transfer.
B Flashing green Indicates file transfer or any operation tasks.
C Green and turns
off
Indicates that the file transfer is complete.
D Not lit Indicates that the USB is ready to be removed or that a task is
complete.
The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop and cable
(Laptop Connect):
Table 8. iDRAC Direct LED indicator patterns
The iDRAC Direct LED indicator patterns table describes the iDRAC status when it is solid green, flashing green, and when it is
turned off.
iDRAC Direct LED
indicator pattern
Condition
Solid green for two
seconds
Indicates that the laptop is connected.
Flashing green (on
for two seconds and
off for two seconds)
Indicates that the laptop connected is recognized.
Turns off Indicates that the laptop is unplugged.
Quick Sync indicator codes
Figure 7. Quick Sync

DR4300 Owners Manual
Documentation matrix 19
1. Quick Sync Status Indicator
2. Quick Sync Activation Button
Table 9. Quick Sync indicator codes
This table describes the Quick Sync indicator codes.
Quick Sync
indicator pattern
Condition
Slow blink Quick Sync is waiting to be configured from iDRAC.
Solid Quick Sync is ready to transfer.
Blinks three times
rapidly and then
turns off
Quick Sync feature is disabled from iDRAC.
Blinks continuously
when the mobile
device touches
antenna
Indicates data transfer activity.
Blinks rapidly
continuously when
the activation button
is pressed
Quick Sync hardware is not responding properly.
Turns off Indicates that the Quick Sync feature is turned off. Use the activation button to
activate it. If pressing the activation button does not turn on the LEDs, it indicates
that power is not delivered to the Quick Sync bezel.
Locating Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the
information may be on a sticker on the chassis of the system. This information is used by Dell to route support
calls to the appropriate personnel.
Documentation matrix
The documentation matrix describes documents for setting up and managing your system.
Table 10. Documentation matrix
This table provides the documentation matrix available for your system.
To... Refer to...
Install your system into a rack Rack documentation included with your rack
solution.

DR4300 Owners Manual
Documentation matrix 20
To... Refer to...
Set up your system and know the system technical
specifications
Getting Started With Your System that shipped with
your system or see support.quest.com/DR-Series
Troubleshoot the system and install or replace
system components
DR4300e System Owner’s Manual at
support.quest.com/DR-Series
Manage DR Series system data backup and
replication operations
DR Series System Command Line Reference Guide
at support.quest.com/DR-Series
Know the latest information about new features and
known issues with a specific product release.
DR Series System Release Notes at
support.quest.com/DR-Series
Gather information about supported hardware and
software versions for the Dell DR Series system.
DR Series System Interoperability Guide at
support.quest.com/DR-Series
Deploy the virtual DR2000v system on supported
virtual platforms.
DR2000v Deployment Guide at support.quest.com/
DR-Series
Configure, manage, update, and restore the system DR Series System Administrator Guide at
support.quest.com/DR-Series
Install the operating system Operating system documentation at Dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management
offerings
Dell OpenManage Systems Management Overview
Guideat Dell.com/openmanagemanuals
Configure and log in to iDRAC, set up managed and
management system, know the iDRAC features and
troubleshoot using iDRAC
Integrated Dell Remote Access Controller User's
Guide at Dell.com/esmmanuals
Know about the RACADM subcommands and
supported RACADM interfaces
RACADM Command Line Reference Guide for
iDRAC and CMC at Dell.com/esmmanuals
Launch, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at Dell.com/
esmmanuals
Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick
Start Guide at Dell.com/esmmanuals
Set up, use, and troubleshoot OpenManage Server
Administrator
Dell OpenManage Server Administrator User’s
Guide at Dell.com/openmanagemanuals
Install, use, and troubleshoot OpenManage
Essentials
Dell OpenManage Essentials User’s Guide at
Dell.com/openmanagemanuals
Know the features of the storage controller
cards, deploy the cards, and manage the storage
subsystem
Storage controller documentation at Dell.com/
storagecontrollermanuals