Quest Engineering DL1300 Quick reference guide

DL1300 Appliance
Deployment Guide

DL1300 Appliance 2
Table of Contents
Notes, cautions, and warnings................................................................................................................5
Introducing your Quest DL1300.............................................................................................................. 6
Quest DL1300 core technologies.................................................................................................... 6
Live Recovery.......................................................................................................................... 6
Universal Recovery.................................................................................................................. 6
True Global Deduplication....................................................................................................... 7
Encryption.................................................................................................................................7
Quest DL1300 data protection features.......................................................................................... 7
Quest DL1300 Core.................................................................................................................7
Quest DL1300 Smart Agent.................................................................................................... 8
Snapshot process.................................................................................................................... 8
Replication — disaster recovery site or service provider........................................................ 8
Recovery.................................................................................................................................. 9
Recovery-as-a-Service............................................................................................................. 9
Virtualization and cloud............................................................................................................9
Quest DL1300 deployment architecture........................................................................................10
Other information you may need...................................................................................................11
Installing your Quest DL1300................................................................................................................13
Introduction.....................................................................................................................................13
Available configurations......................................................................................................... 13
Installation overview.......................................................................................................................14
Installation prerequisites................................................................................................................ 14
Network requirements............................................................................................................ 14
Recommended network infrastructure................................................................................... 14
Setting up the hardware................................................................................................................ 15
Installing the DL1300 appliance in a rack............................................................................. 15
Using the system without a rack........................................................................................... 15
Cabling the appliance............................................................................................................ 16
Connecting the Cable Management Arm (Optional)..............................................................16
Turning on the DL1300 Appliance.........................................................................................16
Initial software setup......................................................................................................................16
AppAssure Appliance Configuration Wizard..........................................................................17
Configuring the network interface.................................................................................. 17
Configuring host name and domain settings................................................................. 18
Configuring SNMP settings............................................................................................ 19
Recovery and Update Utility..........................................................................................................20

DL1300 Appliance 3
Rapid Appliance Self Recovery.....................................................................................................20
Creating the RASR USB key.................................................................................................20
Executing RASR.................................................................................................................... 21
Configuring Your Quest DL1000........................................................................................................... 23
Configuration overview.................................................................................................................. 23
Configuring browsers to remotely access the DL1300 Core Console...........................................23
Configuring browser settings in Internet Explorer and Chrome.............................................24
Configuring browser settings in Firefox................................................................................. 24
Accessing the DL1300 Core Console........................................................................................... 24
Updating trusted sites in Internet Explorer............................................................................ 25
Managing licenses......................................................................................................................... 25
Contacting the license portal server...................................................................................... 26
Changing a license key......................................................................................................... 26
Changing the AppAssure language manually....................................................................... 26
Changing the operating system language during installation................................................ 27
Encrypting agent snapshot data....................................................................................................27
Configuring an Email server and Email notification template........................................................28
Preparing to protect your servers......................................................................................................... 30
Protecting machines...................................................................................................................... 30
Checking network connectivity...............................................................................................31
Checking the firewall settings................................................................................................ 31
Checking DNS resolution.......................................................................................................31
Teaming network adapters.................................................................................................... 31
Reinstalling Broadcom Advanced Configuration Suite.................................................. 32
Creating the NIC team................................................................................................... 32
Adjusting concurrent streams................................................................................................ 33
Installing agents on clients............................................................................................................ 33
Installing agents remotely (Push).......................................................................................... 33
Deploying the Agent Software when protecting a machine...................................................34
Installing Microsoft Windows agents at the client......................................................................... 35
Adding an agent by using the license portal.................................................................................35
Installing agents on Linux machines............................................................................................. 36
Location of Linux agent files..................................................................................................37
Agent dependencies.............................................................................................................. 38
Installing the agent on Ubuntu...................................................................................................... 39
Installing the agent on Red Hat Enterprise Linux and CentOS.....................................................39
Installing the agent on SUSE Linux Enterprise Server................................................................. 40
Common use cases...............................................................................................................................41

DL1300 Appliance 4
Protecting machines...................................................................................................................... 41
Snapshots...............................................................................................................................41
Quest DL1300 Smart Agents.................................................................................................41
Deploying Smart Agents........................................................................................................ 41
Step 1: Obtaining the Agent Software........................................................................... 42
Step 2: Install the Agent Software................................................................................. 42
Configuring protection jobs.................................................................................................... 43
Protecting a machine............................................................................................................. 43
Recovering data.............................................................................................................................45
Recovering directories or files............................................................................................... 45
Restoring volumes................................................................................................................. 46
Bare Metal Recovery..................................................................................................................... 47
Prerequisites for performing a Bare Metal Restore for a Windows machine.........................48
Roadmap for performing a Bare Metal Restore for a Windows machine.............................. 48
Replicating recovery points........................................................................................................... 48
Setting up your environment..................................................................................................49
Steps for configuring replication............................................................................................ 50
Using virtual standby..................................................................................................................... 51
Performing a one-time Hyper-V export..................................................................................51
Defining one-time settings for performing a Hyper-V export..........................................51
Performing a continuous (virtual standby) Hyper-V export....................................................52
Managing recovery points............................................................................................................. 53
Archiving data........................................................................................................................ 54
Creating an archive........................................................................................................ 54
Archiving to a cloud............................................................................................................... 56
Getting help........................................................................................................................................... 57
Finding documentation and software updates...............................................................................57
Contacting Quest........................................................................................................................... 57
Documentation feedback............................................................................................................... 57

DL1300 Appliance
Notes, cautions, and warnings 5
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to
avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Quest Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Quest and the Quest logo are trademarks of Quest Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

DL1300 Appliance
Universal Recovery 6
Introducing your Quest DL1300
Your Quest DL1300 combines backup and replication into a unified data protection product. It provides reliable
application data recovery from your backups to protect virtual machines and physical machines. Your appliance
is capable of handling up to terabytes of data with built-in global deduplication, compression, encryption, and
replication to specific private or public cloud infrastructure. Server applications and data can be recovered in
minutes for data retention and compliance purposes.
Your DL1300 supports multi-hypervisor environments on VMware vSphere, Oracle VirtualBox and Microsoft
Hyper-V private and public clouds.


Quest DL1300 core technologies
Your appliance combines the following technologies:
•Live Recovery
•Universal Recovery
•True Global Deduplication
•Encryption


Parent topic 
Live Recovery
Live Recovery is instant recovery technology for VMs or servers. It gives you near-continuous access to data
volumes on virtual or physical servers.
DL1300 backup and replication technology records concurrent snapshots of multiple VMs or servers, providing
near instantaneous data and system protection. You can resume the use of the server by mounting the recovery
point without waiting for a full restore to production storage.
Parent topic 
Universal Recovery
Universal Recovery provides unlimited machine restoration flexibility. You can restore your backups from physical
systems to VMs, VMs to VMs, VMs to physical systems, or physical systems to physical systems, and carry out
bare metal restores to dissimilar hardware.
Universal Recovery technology also accelerates cross-platform moves among virtual machines. For example,
moving from VMware to Hyper-V or Hyper-V to VMware. It builds in application-level, item-level, and object-level
recovery (individual files, folders, email, calendar items, databases, and applications).
Parent topic 

DL1300 Appliance
Quest DL1300 Core 7
True Global Deduplication
True Global Deduplication eliminates redundant or duplicate data by performing incremental block-level backups
of the machines.
The typical disk layout of a server consists of the operating system, application, and data. In most environments,
the administrators often use a common version of the server and desktop operating system across multiple
systems for effective deployment and management. When backup is performed at the block-level across multiple
machines, it provides a more granular view of what is in the backup and what is not, irrespective of the source.
This data includes the operating system, the applications, and the application data across the environment.
Figure 1. Diagram of True Global Deduplication
Parent topic 
Encryption
Your DL1300 provides encryption to protect backups and data-at-rest from unauthorized access and use,
ensuring data privacy. The data can be accessed and decrypted using the encryption key. Encryption is
performed inline on snapshot data, at line speeds without impacting performance.
Parent topic 
Quest DL1300 data protection features


Parent topic 
Quest DL1300 Core
The Core is the central component of the DL1300 deployment architecture. The Core stores and manages
machine backups and provides services for backup, recovery, retention, replication, archival, and management.
The Core is a self-contained network, addressable computer that runs a 64-bit version of Microsoft Windows

DL1300 Appliance
Replication — disaster recovery site or service provider 8
Server 2012 R2 Foundation and Standard operating systems.The appliance performs target-based inline
compression, encryption, and data deduplication of the data received from the agent. The Core then stores the
snapshot backups in the repository, which resides on the appliance. Cores are paired for replication.
The repository resides on internal storage within the Core. The Core is managed by accessing the following URL
from a JavaScript enabled web browser: https://CORENAME:8006/apprecovery/admin.
Parent topic 
Quest DL1300 Smart Agent
The Smart Agent is installed on the core-protected machine. The Smart Agent tracks the changed blocks on
the disk volume and then snaps an image of the changed blocks at a predefined interval of protection. The
incremental block-level snapshots’ forever approach prevents repeated copying of the same data from the
protected machine to the Core.
After the agent is configured, it uses smart technology to track the changed blocks on the protected disk volumes.
When the snapshot is ready, it is rapidly transferred to the Core using intelligent multi-threaded, socket-based
connections.
Parent topic 
Snapshot process
Your DL1300 protection process begins when a base image is transferred from a protected machine to the Core.
In this phase, full copy of the machine is transported across the network under normal operation, followed by
incremental snapshots forever. The DL1300 Agent for Windows uses Microsoft Volume Shadow copy Service
(VSS) to freeze and quiesce application data to disk to capture a file-system-consistent and an application-
consistent backup. When a snapshot is created, the VSS writer on the target server prevents content from being
written to the disk. During the process of halting of writing content to disk, all disk I/O operations are queued
and resume only after the snapshot is complete, while the operations in progress will be completed and all open
files will be closed. The process of creating a shadow copy does not significantly affect the performance of the
production system.
Your DL1300 uses Microsoft VSS because it has built-in support for all Windows internal technologies such
as NTFS, Registry, Active Directory, to flush data to disk before the snapshot. Additionally, other enterprise
applications, such as Microsoft Exchange and SQL, use VSS Writer plug-ins to get notified when a snapshot
is being prepared and when they have to flush their used database pages to disk to bring the database to a
consistent transactional state. The captured data is rapidly transferred and stored on the Core.
Parent topic 
Replication — disaster recovery site or service
provider
Replication is the process of copying recovery points from an AppAssure core and transmitting them to another
AppAssure core in a separate location for disaster recovery. The process requires a paired source-target
relationship between two or more cores.
The source core copies the recovery points of selected protected machines, and then asynchronously and
continually transmits the incremental snapshot data to the target core at a remote disaster recovery site. You
can configure outbound replication to a company-owned data center or remote disaster recovery site (that is, a
“self-managed” target core). Or, you can configure outbound replication to a third-party managed service provider
(MSP) or cloud provider that hosts off-site backup and disaster recovery services. When replicating to a third-
party target core, you can use built-in work flows that let you request connections and receive automatic feedback
notifications.

DL1300 Appliance
Virtualization and cloud 9
Replication is managed on a per-protected-machine basis. Any machine (or all machines) protected or replicated
on a source core can be configured to replicate to a target core.
Replication is self-optimizing with a unique Read-Match-Write (RMW) algorithm that is tightly coupled with
deduplication. With RMW replication, the source and target replication service matches keys before transferring
data and then replicates only the compressed, encrypted, deduplicated data across the WAN, resulting in a 10x
reduction in bandwidth requirements.
Replication begins with seeding: the initial transfer of deduplicated base images and incremental snapshots of
the protected machines, which can add up to hundreds or thousands of gigabytes of data. Initial replication can
be seeded to the target core using external media. This is typically useful for large sets of data or sites with slow
links. The data in the seeding archive is compressed, encrypted and deduplicated. If the total size of the archive
is larger than the space available on the removable media, the archive can span across multiple devices based
on the available space on the media. During the seeding process, the incremental recovery points replicate to the
target site. After the target core consumes the seeding archive, the newly replicated incremental recovery points
automatically synchronize.
Parent topic 
Recovery
Recovery can be performed in the local site or the replicated remote site. After the deployment is in steady state
with local protection and optional replication, the DL1300 Core allows you to perform recovery using Verified
Recovery, Universal Recovery, or Live Recovery.
Parent topic 
Recovery-as-a-Service
Managed Service Providers (MSPs) can fully leverage DL1300 as a platform for delivering Recovery As A
Service (RaaS). RaaS facilitates complete recovery-in-the-cloud by replicating customers' physical and virtual
servers. The service provider's cloud are used as virtual machines to support recovery testing or actual recovery
operations. Customers wanting to perform recovery-in-the-cloud can configure replication on their protected
machines on the local cores to an AppAssure service provider. In the event of a disaster, the MSPs can instantly
spin-up virtual machines for the customer.
The DL1300 is not multi-tenant. The MSPs can use the DL1300 at multiple sites and create a multi-tenant
environment at their end.
Parent topic 
Virtualization and cloud
The DL1300 Core is cloud-ready, which allows you to leverage the compute capacity of the cloud for recovery and
archive.
DL1300 can export any protected or replicated machine to licensed versions of VMware or Hyper-V. With
continuous exports, the virtual machine is incrementally updated after every snapshot. The incremental updates

DL1300 Appliance
Quest DL1300 deployment architecture 10
are fast and provide standby-clones that are ready to be powered up with a click of a button. The supported virtual
machine exports are:
• VMware Workstation or Server on a folder
• Direct export to a Vsphere or VMware ESXi host
• Export to Oracle VirtualBox
• Microsoft Hyper-V Server on Windows Server 2008 (x64)
• Microsoft Hyper-V Server on Windows Server 2008 R2
• Microsoft Hyper-V Server on Windows Server 2012 R2
You can now archive your repository data to the cloud using platforms such as Microsoft Azure, Amazon S3,
Rackspace Cloud Block Storage, or other OpenStack-based cloud services.
Parent topic 
Quest DL1300 deployment architecture
Your DL1300 deployment architecture consists of local and remote components. The remote components may
be optional for those environments that do not require leveraging a disaster recovery site or a managed service
provider for off-site recovery. A basic local deployment consists of a backup server called the Core and one or
more protected machines known as the agents. The off-site component is enabled using replication that provides
full recovery capabilities in the disaster recovery site. The DL1300 Core uses base images and incremental
snapshots to compile recovery points of protected agents.
Also, DL1300 is application-aware because it can detect the presence of Microsoft Exchange and SQL and their
respective databases and log files. Backups are performed by using application-aware block-level snapshots.
DL1300 performs log truncation of the protected Microsoft Exchange server.
The following diagram depicts a simple DL1300 deployment. DL1300 Agents are installed on machines such as a
file server, email server, database server, or virtual machines are connected to and protected by a single DL1300
Core, which consists of the central repository. The Quest software License Portal manages license subscriptions,
groups and users for the agents and cores in your environment. The License Portal allows users to log in, activate
accounts, download software, and deploy agents and cores per your license for your environment.
Figure 2. Quest DL1300 Deployment Architecture
You can also deploy multiple DL1300 Cores as shown in the following diagram. A central console manages
multiple cores.

DL1300 Appliance
Other information you may need 11
Figure 3. DL1300 Multi—Core Deployment Architecture
Parent topic 
Other information you may need
NOTE: Always check for updates on Quest.com/support and read the updates first because they often
supersede information in other documents.
NOTE: For any documentation related to Dell OpenManage Server Administrator, see Dell.com/
openmanage/manuals.

DL1300 Appliance
Other information you may need 12
Your product documentation includes:
Getting Started Guide
Provides an overview of setting up your system, and technical specifications. This document is shipped with your
system.
System Placemat
Provides information on how to set up the hardware and install the software on your appliance.
Owner’s Manual
Provides information about system features and describes how to troubleshoot the system and install or replace
system components.
Deployment Guide
Provides information on hardware deployment and the initial deployment of the appliance.
User’s Guide
Provides information about configuring and managing the system.
Release Notes
Provides product information and additional information on the Quest DL1300 Appliance.
Interoperability Guide
Provides information on supported software and hardware for your appliance as well as usage considerations,
recommendations, and rules.
OpenManage Server Administrator User’s Guide
Provides information about using Dell OpenManage Server Administrator to manage your system.
Parent topic 

DL1300 Appliance
Available configurations 13
Installing your Quest DL1300


Introduction
The DL Backup to Disk Appliance allows:
• Faster backups, as well as quicker recovery scenarios over conventional tape devices and backup methodologies
• Optional deduplication capability
• Continuous data protection for data center and remote office servers
• Quick and easy deployment experience that reduces the time required to begin protecting critical data


Parent topic 
Available configurations
The DL appliance comes in the following configurations:
Table 1. Available configurations
The Dl000 system is available in 2 TB with no VMs configuration with 3 TB drive with a 200 GB operating
system/software partition and 2 TB usable repository space. The DL1000 system is available in 3 TB with 2 VMs
configuration with 4 TB drive with a 200 GB operating system/software partition, a 300GB partition for VM storage,
and 3 TB usable repository space.
Capacity Hardware Configuration
2 TB Four 4 TB HDDs with 2 TB usable repository space
3 TB with 2 VMs Four 4 TB HDDs with 3 TB usable repository space
and adjustable VM space
4 TB with 2 VMs Four 4 TB HDDs with 4 TB usable repository space
and adjustable VM space
Each configuration includes the following hardware and software:
• Quest DL1300 system
• Dell PowerEdge RAID Controllers (PERC)
• Quest AppAssure software
Parent topic 

DL1300 Appliance
Recommended network infrastructure 14
Installation overview
The DL1300 installation involves installing the AppAssure Core and AppAssure 5 Agent
services on the systems that have to be protected. If additional cores are set up
then AppAssure 5 Central Management Console Services must be installed.
To install the DL1300 follow these steps:
1. Obtain the permanent license key. From the Core Console, you can manage your DL1300 licenses directly,
change the license key, and contact the license server. You can also access the Quest AppAssure License
Portal from the Licensing page in the Core Console.
NOTE: The appliance is configured and shipped with a 30 day temporary software license.
2. Review installation prerequisites.
3. Setting up the hardware.
4. Setting up the initial software (AppAssure Appliance Configuration Wizard).
5. Installing the Core Management Console.
Parent topic 
Installation prerequisites


Parent topic 
Network requirements
Your Appliance requires the following network environment:
• Active network with available Ethernet cables and connections
• A static IP address and DNS server IP address, if not provided by the Dynamic Host Configuration Protocol (DHCP)
• User name and password with administrator privileges
Parent topic 
Recommended network infrastructure
Quest recommends organizations to use switches of 1 GbE or above along with AppAssure for efficient
performance.
Parent topic 

DL1300 Appliance
Using the system without a rack 15
Setting up the hardware
The appliance ships with a single DL1300 system. Before setting up the appliance
hardware, see the Getting Started Guide for your system that shipped with the
appliance. Unpack and set up the DL1300 Appliance hardware.
NOTE: The software is pre-installed on the appliance. Any media included with the system must be used
only in the event of a system recovery.
To set up the DL1300 hardware:
1. Rack and cable the DL1300 system.
2. Turn on the DL1300 system.


Parent topic 
Installing the DL1300 appliance in a rack
If your system includes a rail kit, locate the Rack Installation Instructions supplied with the rack kit. Follow the
instructions to install the rails and the DL1300 in the rack.
Parent topic 
Using the system without a rack
You can use the system without the server rack. When you are using the system without a rack, ensure that you
follow these guidelines:
• The system must be placed on a solid, stable surface that supports the entire system.
NOTE: The system must not be placed vertically.
• Do not place the system on the floor.
• Do not place anything on top of the system. The top panel may deflect under the weight and cause damage to the
system.
• Ensure adequate space around the system for proper ventilation.
• Ensure that the system is installed under the recommended temperature conditions as stated in the Technical
Specification – Environmental Section of Quest DL1300 Appliance Owner’s Manual at Quest.com/support/home.
CAUTION: Failure to follow these guidelines may result in damage to the system or physical injury.

DL1300 Appliance
Initial software setup 16
Figure 4. Using the System Without a Rack
Parent topic 
Cabling the appliance
Locate the Quest DL1300 Appliance Getting Started Guide that is shipped with the appliance and follow the
instructions to attach the keyboard, mouse, monitor, power, and network cables to the DL1300 system.
Parent topic 
Connecting the Cable Management Arm (Optional)
If the appliance includes a Cable Management Arm (CMA), locate the CMA Installation Instructions that shipped
with the CMA kit and follow the instructions to install the CMA.
Parent topic 
Turning on the DL1300 Appliance
After cabling the appliance, turn on your system.
NOTE: It is recommended that you connect the appliance to an uninterrupted power supply (UPS) for
maximum reliability and availability. For more information, see the Quest DL1300 Getting Started Guide at
Quest.com/support/manuals.
Parent topic 
Initial software setup
When you turn on the appliance for the first time, and change the system password, the AppAssure Appliance
Configuration wizard starts automatically.
1. After you turn on the system, choose your operating system language from the Windows language options.
The Microsoft End User License Agreement (EULA) is displayed on the Settings page.
2. To accept the EULA, click I accept button.

DL1300 Appliance
Configuring the network interface 17
A page to change the administrator password is displayed.
3. Click OK on the message that prompts you to change the administrator password.
4. Enter and confirm the new password.
A message prompts you confirming that the password is changed.
5. Click OK.
6. From the Dell readme.htm screen, scroll down and click Proceed.
After entering the password, Press Ctrl+Alt+Delete to Sign in screen is displayed.
7. Log on using the changed administrator password.
The Select the language for AppAssure Appliance screen is displayed.
8. Select the language for your appliance from the list of supported languages.
The EULA screen is displayed.
9. To accept the EULA, click Accept EULA button.
NOTE: You can run the AppAssure Appliance Configuration Wizard further only if you accept the
EULA. Otherwise, the appliance will log you off immediately.
The AppAssure Appliance Configuration wizard welcome screen is displayed.
NOTE: The AppAssure Appliance Configuration wizard may take up to 30 seconds to display on the
system console.


Parent topic 
AppAssure Appliance Configuration Wizard
CAUTION: Make sure you complete all the steps of AppAssure Appliance Configuration Wizard before
performing any other task or change any settings on the Appliance. Do not make any changes through
the Control Panel, use Microsoft Windows Update, update AppAssure software or install licenses, until the
wizard is complete. The Windows update service is disabled temporarily during the configuration process.
Exiting the AppAssure Appliance Configuration Wizard before it is complete may cause errors in system
operation.
The AppAssure Appliance Configuration wizard guides you through the following steps to configure the software
on the appliance:
•Configuring the network Interface
•Configuring host name and domain settings
•Configuring SNMP settings
On completing the installation using the wizard, the Core Console launches automatically.


Parent topic 
Configuring the network interface
To configure the available network interfaces:
1. On the AppAssure Appliance Configuration Wizard Welcome screen, click Next.

DL1300 Appliance
Configuring host name and domain settings 18
The network interfaces page displays the available connected network interfaces.
2. Select the network interfaces that you want to configure.
NOTE: The AppAssure Appliance Configuration wizard configures network interfaces as individual
ports (non-teamed). To improve ingest performance, you can create a larger ingest channel by
teaming NICs. However, this must be done after the initial configuration of the appliance.
3. If required, connect additional network interfaces and click Refresh.
The additional connected network interfaces are displayed.
4. Click Next.
The Configure selected network interface page is displayed.
5. Select the appropriate internet protocol for the selected interface.
You can choose IPv4 or IPv6.
The network details are displayed depending on the internet protocol you select.
6. To assign the internet protocol details, do one of the following:
• To assign the selected internet protocol details automatically, select Obtain an IPV4 address automatically.
• To assign the network connection manually, select Use the following IPv4 address and enter the following details:
▪ IPv4 Address or IPv6 Address
▪ Subnet mask for IPv4 and Subnet prefix length for IPv6
▪ Default Gateway
7. To assign the DNS server details, do one of the following:
• To assign the DNS server address automatically, select Obtain DNS server address automatically.
• To assign the DNS server manually, select Use the following DNS server address and enter the following details:
▪ Preferred DNS sever
▪ Alternate DNS server
8. Click Next.
The Configure hostname and domain setting page is displayed.
For information on NIC teaming, see Teaming Network Adapters.
Parent topic 
Configuring host name and domain settings
You must assign a host name for the appliance. It is recommended that you change the host name before starting
backups. By default, the host name is the system name that the operating system assigns.
NOTE: If you plan to change the host name, it is recommended that you change the host name at this
stage. Changing the host name after completing the AppAssure Appliance Configuration wizard requires
you to perform several steps.
To configure the host name and domain settings:
1. On the Configure host name and domain setting page, in New host name text box enter an appropriate host
name.
2. If you do not want to connect your appliance to a domain, select No in Do you want this appliance to join a
domain?
NOTE: If your DL1300 is installed with Microsoft Windows Server 2012 Foundation edition, the option
to join a domain will be disabled.

DL1300 Appliance
Configuring SNMP settings 19
By default, Yes is selected.
3. If you want to connect your appliance to a domain, enter the following details:
◦ Domain name
◦ Domain user name
NOTE: The domain user must have local administrative rights.
◦ Domain user password
4. Click Next.
NOTE: Changing the host name or the domain requires restarting the machine. After restarting, the
AppAssure Appliance Configuration wizard is launched automatically. If the appliance is connected to
a domain, after restarting the machine, you must log in as a domain user with administrative privileges
on the appliance.
The Configure SNMP Settings page is displayed.
Parent topic 
Configuring SNMP settings
Simple Network Management Protocol (SNMP) is a commonly used network management protocol that allows
SNMP-compatible management functions such as device discovery, monitoring, and event generation. SNMP
provides network management of the TCP/IP protocol.
To configure SNMP alerts for the appliance:
1. On the Configure SNMP Settings page, select Configure SNMP on this appliance.
NOTE: Deselect Configure SNMP on this appliance if you do not want to set up SNMP details and
alerts on the appliance and skip to step 6.
2. In Communities, enter one or more SNMP community names.
Use commas to separate multiple community names.
3. In Accept SNMP packets from these hosts, enter the names of hosts with which the appliance can
communicate.
Separate the host names with commas, or leave it blank to allow communication with all hosts.
4. To configure SNMP alerts, enter the Community Name and the Trap destinations for the SNMP alerts and
click Add.
Repeat this step to add more SNMP addresses.
5. To remove a configured SNMP address, in Configured SNMP addresses, select the appropriate SNMP
address and click Remove.
6. Click Next.
The Thank You page is displayed.
7. To complete the configuration, click Next.
8. Click Exit on the Configuration Complete page.
The Core console opens on your default web browser.
Parent topic 

DL1300 Appliance
Creating the RASR USB key 20
Recovery and Update Utility
The Recovery and Update Utility (RUU) is an all-in-one installer to recover and update DL Appliances (DL1000,
DL1300, DL4000 and DL4300) software. It includes the AppAssure Core software and appliance-specific
components.
RUU consists of updated versions of the Windows Server Roles and Features, ASP .NET MVC3, LSI Provider,
DL Applications, OpenManage Server Administrator and AppAssure Core Software. In addition, the Recovery and
Update Utility also updates the Rapid Appliance Self Recovery (RASR) content.
To download the most recent version of the RUU:
1. Go to the License Portal under the Downloads section and download the RUU installer or go to quest.com/
support.
2. Run the RUU installer.
NOTE: Your system may reboot during the RUU update process.
NOTE: If you use RUU # 184 and your DL appliance has an AppAssure Core version lower (older) than
5.4.3.106, the core is upgraded to AppAssure Core 5.4.3.106.
NOTE: If you upgrade to RUU # 184, you may begin to see some inconsistencies in future runs of already
scheduled Windows backups (through RASR) or may not be able to create a Windows Backup Policy.
These inconsistencies occur due to space limitations of your Windows Backup storage location.
Other potential causes of these failures include:
1. Upgrading to Rapid Recovery, especially if more than the minimal deduplication cache is used.
2. Installing or updating any software (for example, Outlook) on the appliance.
3. Installing Windows Updates.
4. Adding/enlarging data files (such as deduplication cache).
5. Combinations of the preceding.
Parent topic 
Rapid Appliance Self Recovery
Rapid Appliance Self Recovery (RASR) is a bare metal restore process where the operating system drives and
data drives are used to restore factory settings.


Parent topic 
Creating the RASR USB key
To create a RASR USB key:
1. Navigate to the Appliance tab.
2. Using the left pane navigation, select Appliance > Backup.
Create RASR USB Drive window is displayed.