Radio Shack ET-598 User manual

Cat. No. 43-698A
OWNER’S MANUAL
Please read before using this equipment.
ET-598
25-Channel
2-Line Cordless Telephone
with Dual Keypads
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2
FEATURES
Your RadioShack ET-598 25-Channel
2-Line Cordless Telephone with Dual
Keypads lets you place and receive
calls on two separate telephone lines.
It is designed to exacting standards
that ensure reliability, long life, and
outstanding performance.
Its features include:
Two-Line Telephone S
y
stem — lets
you easily handle two telephone lines
at the same time. You can also use
both lines at the same time to make 4-
way conference calls.
Dual Ke
y
pads — a full set of keys on
both the ET-598’s handset and base
let you use either keypad to make and
answer calls or program the phone’s
features.
Speakerphone — lets you make or
answer calls without using the hand-
set.
25 Channels — lets you change to an-
other channel during a call to reduce
interference.
20-Number Memor
y
Dialin
g
— lets
you store up to 20 numbers in memory
(10 on the handset and 10 on the
base) for easy dialing.
Super CCT Noise-Reduction Cir-
cuitr
y
— gives you sound clarity com-
parable to corded telephones.
Securit
y
Access-Protection Code —
prevents other cordless phone users
from using your phone line while the
handset is off the base.
COM-LOK®— ensures that other
cordless phone users cannot use your
phone line when the handset is on the
base.
Redial — lets you quickly redial the
last number dialed.
Pa
g
in
g
/Two-Wa
y
Intercom S
y
stem
— sends a signal from the base to the
handset so you can page someone or
locate the handset if you have mis-
placed it. If someone answers, you can
use the ET-598 like a two-way inter-
com.
Flash — sends an electronic switch-
hook signal so you can use the phone
with special phone services, such as
Call Waiting.
Tone/Pulse Dialin
g
— lets you use
your phone with either type of service.
Quick Talk — lets you quickly make or
answer a call by simply lifting the hand-
set from the base.
Hearin
g
-Aid Compatibilit
y
— lets
you use your phone with hearing aids
that have a T (telephone) switch.
© 1996 Tandy Corporation.
All Rights Reserved.
COM-LOK and RadiShack are registered trademarks used by Tandy Corporation.
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This telephone has been tested and
found to comply with all applicable UL
and FCC standards.
We recommend you record your
phone’s serial number here. The num-
ber is on the bottom of the base.
Serial Number:
Important Note: Cordless phones
such as your ET-598 require AC power
to operate. When the AC power is off,
you cannot dial out or receive incoming
calls using this phone. To be safe, you
should also have a phone that does
not need AC power to operate (not a
cordless phone) so you can still make
and receive calls if there is an AC pow-
er failure.
Your telephone operates on standard
radio frequencies as allocated by the
FCC. Even though the access protec-
tion code prevents unauthorized use
of your phone line, it is possible for
other radio units operating on similar
frequencies within a certain area to
unintentionally intercept your conver-
sations and/or cause interference.
This lack of privacy can occur with any
cordless phone.
This symbol is intended to alert you
to the presence of uninsulated dan-
gerous voltage within the product’s
enclosure that might be of sufficient
magnitude to constitute a risk of
electric shock. Do not open the
product’s case.
This symbol is intended to inform
you that important operating and
maintenance instructions are in-
cluded in the literature accompany-
ing this product.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
Warning: To prevent fire or shock
hazard, do not expose this product
to rain or moisture.
CAUTION
!
!
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READ THIS BEFORE
INSTALLATION
Each device that you connect to the
phone line draws power from the
phone line. We refer to this power draw
as the device’s
ringer equivalence
number
, or REN. The REN for your
ET-598 is located on the bottom of the
base.
If you are using more than one phone
or other device on the line, add up all
the RENs. If the total is more than five,
your phones might not ring. In rural ar-
eas, a total REN of three might impair
ringer operation. If ringer operation is
impaired, remove a device from the
line.
FCC STATEMENT
This telephone complies with Part 68
of
FCC Rules
. Upon request, you must
provide the FCC Registration Number
and the REN to your phone company.
These numbers are located on the bot-
tom of the base.
Note: You must not connect your
phone to any of the following:
• coin-operated systems
• party-line systems
• most electronic key phone sys-
tems
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CONTENTS
Installation ............................................................................................................ 6
Selecting a Location ........................................................................................ 6
Mounting/Connecting the Phone ..................................................................... 6
Placing the Base on a Desk Top ............................................................... 7
Mounting the Base on a Wall Plate ........................................................... 8
Mounting the Base Directly on the Wall .................................................. 10
Connecting and Charging the Battery Pack .................................................. 12
Setting the Dialing Mode ............................................................................... 14
Turning the Ringer On/Off ............................................................................. 14
Operation ............................................................................................................ 15
Handset Operation ........................................................................................ 15
Making a Call .......................................................................................... 15
Answering a Call ..................................................................................... 15
Changing the Channel ............................................................................ 16
Speakerphone Operation .............................................................................. 16
Making a Call .......................................................................................... 16
Answering a Call ..................................................................................... 16
Using Privacy .......................................................................................... 17
Adjusting the Speakerphone Volume ..................................................... 17
Putting a Call on Hold ................................................................................... 17
Switching Between the Handset and Speakerphone .................................... 18
Using Both the Handset and Speakerphone .......................................... 18
Making a Conference Call ............................................................................. 19
Using Redial .................................................................................................. 20
Using Flash ................................................................................................... 20
Using Tone Services on a Pulse Line ........................................................... 20
Using the Paging/Intercom Features ............................................................ 21
Memory Dialing ............................................................................................. 22
Storing a Number in Memory .................................................................. 22
Entering a Pause .................................................................................... 23
Dialing a Memory Number ...................................................................... 23
Chain-Dialing Service Numbers ............................................................. 23
Testing Stored Emergency Numbers ...................................................... 23
Troubleshootin
g
................................................................................................ 24
Care and Maintenance ...................................................................................... 26
Replacing the Battery Pack ........................................................................... 27
The FCC Wants You to Know ....................................................................... 28
Lightning ....................................................................................................... 28
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INSTALLATION
SELECTING A
LOCATION
You can place the phone on a desk top
or table, or mount it on a wall. Select a
location that is:
• near an AC outlet
• near a telephone line jack
• out of the way of normal activities
• away from electrical machinery,
electrical appliances, metal walls
or filing cabinets, wireless inter-
coms, alarms, and room monitors
• away from other cordless phones
The base’s location affects the hand-
set’s range. If you have a choice of
several locations, try each to see
which provides the best performance.
MOUNTING/CONNECTING
THE PHONE
To use both of the ET-598’s lines, you
must connect it to two separate tele-
phone lines. Each of these lines must
have its own phone number. If you do
not have two telephone lines, contact
your phone company to get a second
line.
You can connect your telephone to a
2-line modular telephone jack using
the supplied 2-line modular cord.
Or, you can connect it to two separate
1-line modular telephone jacks using
the supplied 2-line modular cord and a
1-line modular cord (such as Ra-
dioShack Cat. No. 279-356, not sup-
plied).
Notes:
• Two-line and single-line modular
cords look alike but are wired dif-
ferently. To use the ET-598’s two
lines, use only the supplied two-
line modular cord to connect to a
two-line modular jack.
• You can also use the ET-598 with
a single 1-line modular jack.
If your phone wiring does not have a
modular phone jack, you can:
• Update the wiring yourself, using
jacks and adapters available at
your local RadioShack store
• Have the phone company update
the wiring for you
Note: The USOC number of the jack to
be installed is RJ14C for a two-line
baseboard jack or RJ14W for a two-
line wall-plate jack.
Caution: The supplied RadioShack
adapter was designed specifically for
your ET-598. Use only the supplied
adapter.
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Placing the Base
on a Desk Top
Follow these steps when you place
the base on a desk, shelf, or table.
1. If you have a single 2-line modular
jack, plug one end of the supplied
modular cord into the TEL LINE 1/2
jack.
Note: When you make this con-
nection, you should not connect
another modular cord to the TEL
LINE 2 jack or phone operation will
be erratic.
If you have two separate 1-line
modular jacks, plug one end of the
supplied modular cord into the
TEL LINE 1/2 jack and plug an-
other modular cord (not supplied)
into the TEL LINE 2 jack.
If you have only a single 1-line
modular jack, plug one end of the
supplied modular cord into the
TEL LINE 1/2 jack to use line 1, or
into the TEL LINE 2 jack to use
line 2.
2. Plug the supplied AC adapter’s
barrel plug into the DC IN 9V jack.
3. Route the adapter’s cord through
the strain relief slot.
4. Plug the adapter into a standard
AC outlet. The POWER indicator
on the base lights.
Strain Relief Slot
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5. Plug the other end(s) of the modu-
lar cord(s) into the modular
jack(s).
6. Raise the base’s antenna to a ver-
tical position and fully extend it.
Mounting the Base
on a Wall Plate
To make this connection, you need a
2-line short modular cord, such as
Cat. No. 279-390 (not supplied).
1. If you have a single 2-line modular
jack on the wall plate, plug one
end of a 2-line short modular cord
into the TEL LINE 1/2 jack.
Note: When you make this con-
nection, you should not connect
another modular cord to the TEL
LINE 2 jack or phone operation will
be erratic.
If you have a single 1-line modular
jack on the wall plate and a modu-
lar wall jack close by, plug one
end of a short modular cord into
the TEL LINE 1/2 jack to use line 1,
then connect the supplied modu-
lar cord into the TEL LINE 2 jack to
use line 2.
If you have only a single 1-line
modular jack on the wall plate,
plug one end of a short modular
cord into the TEL LINE 1/2 jack to
use line 1, or to the TEL LINE 2
jack to use line 2.
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2. Plug the supplied AC adapter’s
barrel plug into the DC IN 9V jack.
3. Route the adapter cord through
both the upper and lower grooves
and the modular cord(s) through
only the upper groove on the bot-
tom of the base.
Note: If you are using two modu-
lar cords, route both through the
appropriate grooves.
Upper
Grooves
Lower
Groove
4. Plug the adapter into a standard
AC outlet. The POWER indicator
on the base lights.
5. Plug the other end(s) of the modu-
lar cord(s) into the wall plate jack
(and wall jack, if appropriate), then
align the base’s keyhole slots with
the wall plate studs and slide the
base downward to secure it.
6. Press and lift out the handset
holder, rotate it 180°, then snap it
back into place so it holds the
handset.
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7. Raise the base’s antenna to a ver-
tical position and fully extend it.
Mounting the Base
Directly on the Wall
To mount the base directly on the wall,
you need two wood screws (not sup-
plied) with heads that fit into the key-
hole slots on the bottom of the base.
1. Drill two holes 315/16
inches apart. Then
thread a screw into
each hole, letting the
heads extend about
5/16 inch from the wall.
5/16
315/16
2. If you have a single 2-line modular
jack, plug one end of the supplied
modular cord into the TEL LINE 1/2
jack.
Note: When you make this con-
nection, you should not connect
another modular cord to the TEL
LINE 2 jack or phone operation will
be erratic.
If you have two separate 1-line
modular jacks, plug one end of the
supplied modular cord into the
TEL LINE 1/2 jack and plug an-
other modular cord (not supplied)
into the TEL LINE 2 jack.
If you have only a single 1-line
modular jack, plug one end of the
supplied modular cord into the
TEL LINE 1/2 jack to use line 1, or
into the TEL LINE 2 jack to use
line 2.
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3. Plug the supplied AC adapter’s
barrel plug into the DC IN 9V jack.
4. Route the adapter and modular
cords through both the upper and
lower grooves on the bottom of
the base.
Note: If you are using two modu-
lar cords, route both through the
appropriate grooves.
5. Plug the adapter into a standard
AC outlet. The POWER indicator
on the base lights.
6. Plug the other end(s) of the
cord(s) into a modular phone line
jack(s).
7. Align the keyhole slots with the
mounting screws and slide the
base downward to secure it.
Upper
Grooves
Lower
Grooves
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12
8. Press and lift out the handset
holder, rotate it 180°, then snap it
back into place so it holds the
handset.
9. Raise the base’s antenna to a ver-
tical position and fully extend it.
CONNECTING AND
CHARGING THE
BATTERY PACK
The ET-598 comes with a recharge-
able nickel-cadmium battery pack in-
stalled in the handset. Before using
your phone, you must connect the bat-
tery pack, then charge it for about 14
hours.
1. Remove the screw from the bat-
tery compartment cover on the
bottom of the handset, then press
down and slide off the handset’s
cover.
2. Plug the battery pack’s plastic
connector into the phone’s socket.
The connector fits only one way.
3. Replace the cover and tighten the
screw.
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4. To charge the battery pack, simply
place the handset on the base.
The CHARGE indicator on the
base lights.
Recharge the battery pack when the
BATT LOW indicator flashes.
Notes:
• If the CHARGE indicator does not
light when you place the handset
on the base, be sure the battery
pack and AC adapter are correctly
and securely connected.
• When you first use the phone after
charging or recharging the battery
pack, the phone might not work
and you might hear an error tone.
If this happens, return the handset
to the base for a few seconds.
BATTLOW
• If the BATT LOW indicator does
not flash and the phone does not
work, recharge the battery pack.
(The battery charge might be too
low to flash the indicator.)
• If the battery pack gets weak dur-
ing a call, the handset sounds a
beep every 30 seconds, and the
BATT LOW indicator flashes. If
this happens, you must recharge
the battery pack before you can
make another call.
• About once a month, fully dis-
charge the battery pack by keep-
ing the handset off the base until
the BATT LOW indicator flashes.
Otherwise, the battery pack loses
its ability to fully recharge.
• Using a pencil eraser, clean the
charging contacts on the handset
and the base about once a month
to make sure they are not dirty or
tarnished.
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SETTING THE DIALING
MODE
Set P• •T on the back of the base for
the type of service you have. If you
are not sure which type you have, do
this test.
1. Set P• •Tto T (tone).
2. Press SPEAKER then press LINE 1
and listen for the dial tone.
3. Press any number other than 0.
Note: If your phone system re-
quires that you dial an access
code (9, for example) before you
dial an outside number, do not
press the access code either.
If the dial tone stops, that line has
tone service.
If the dial tone continues, that line
has pulse service.
4. Press LINE 2, listen for the dial
tone, and repeat Step 3.
If you have tone service on both lines,
leave P• •Tset to T.
If you have pulse service on either line,
set P• •T to P(pulse).
TURNING THE RINGER
ON/OFF
You can turn the ringer on the base on
or off. Set RINGER on the back of the
base to the position you want.
The switch setting affects the ringer on
the base only. The handset’s ringer is
always turned on as long as the hand-
set is off the base. When you place the
handset
on
the base and set RINGER
to OFF, the ET-598 does not ring when
it receives a call. However, other
phones connected to the same phone
line still ring.
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15
OPERATION
Note: You can use the keypad on ei-
ther the handset or the base to operate
the ET-598. To use the speakerphone,
you must use the base’s keypad; to
use the handset, you must use the
handset’s keypad.
HANDSET OPERATION
Making a Call
To make a call using the handset, lift
the handset from the base and listen
for a dial tone. If the handset is away
from the base, press TALK and listen
for a dial tone. On the handset, the
BATT LOW indicator and a LINE indi-
cator (1 or2, whichever line was dialed
the last time) light. The indicator for the
same line flashes on the base, indicat-
ing that line is in use at the handset.
Use the handset keypad to dial the de-
sired number.
You can also press LINE 1 or LINE 2 to
directly select the line you want to use.
If either indicator is flashing, someone
at the base is using that line on the
speakerphone. Press the line button
whose indicator is not lit.
Answering a Call
To help you tell which line is ringing,
each line has a distinctive ring tone.
To answer a call, simply lift the hand-
set. If the handset is away from the
base, press TALK to answer the flash-
ing line. The BATT LOW indicator and
the LINE 1 or LINE 2 indicator on the
handsetlight. The indicator for the line
in use flashes on the base.
To disconnect a call, press TALK on
the handset or place the handset on
the base.
Notes:
• If you press TALK to hang up and
the phone does not disconnect,
hold the handset closer to the
base, then press TALK again.
• When you receive an incoming
call on one line while you are
using the handset to talk on the
other, the handset does not ring
but you hear a tone through the
earpiece. Place the current call on
hold (see “Putting a Call on Hold”
on Page 17), then press the line
button for the incoming call.
If you press the other line’s button
without first pressing HOLD, the
first call is disconnected.
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Changing the Channel
If you notice interference, static, or
noise during a call, press CH (channel)
to find a clearer channel.
The ET-598 changes to a different
channel each time you press CH.
Note: If the handset is too far away
from the base, the channel might not
change. Move closer to the base and
try again.
SPEAKERPHONE
OPERATION
Making a Call
To make a call using the speaker-
phone, simply press SPEAKER. The
SPEAKER indicator and either the
LINE 1 or LINE 2 indicator light on the
base. The indicator for the same line
flashes on the handset as a reminder
that the line is in use. Use the base
keypad to dial the desired number.
You can also press LINE 1 or LINE 2 to
directly select the line you want to use.
If either indicator is flashing, someone
at the handset is using the line. Press
the line button whose indicator is not
lit.
Answering a Call
To answer a call using the speaker-
phone, simply press SPEAKER or ei-
ther LINE 1 or LINE 2, whichever is
flashing. The SPEAKER indicator and
the selected line indicator light. The in-
dicator for the line in use flashes on the
handset.
To end a speakerphone call, simply
press SPEAKER. The SPEAKER and
line indicators turn off.
Note: When you receive an incoming
call on a line while you are talking on
the speakerphone on the other line,
the line indicator for the incoming call
flashes. Place the current call on hold,
then press the line button for the in-
coming call.
HOLD
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Using Privacy
While using the speakerphone, you
can talk to someone else in the room
without the person on the other end of
the phone line hearing your conversa-
tion. Press and release PRIVACY dur-
ing the call. The SPEAKER indicator
flashes. Press PRIVACY again to re-
sume your phone conversation. The
indicator lights steadily.
Adjusting the Speakerphone
Volume
Slide VOLUME on the right of the base
to adjust the speakerphone’s volume
so you can hear the other party at a
comfortable level.
PUTTING A CALL ON
HOLD
Press HOLD on either the handset or
the base to put a call on hold. While a
call is on hold, you can temporarily
place the handset on the base or use
the other phone line without discon-
necting the current call.
When you put a call on hold at the
base, the base’s HOLD indicator lights
and the line indicator flashes on both
the base and handset. When you put a
call on hold at the handset, the hand-
set’s BATT LOW indicator turns off and
the line indicator flashes on both the
handset and base.
The phone disconnects the call 5 min-
utes after you put it on hold. However,
during those 5 minutes, a series of
beeps reminds you the call is on hold.
After 1 minute, the device (handset or
base) where the line was put on hold
beeps every 15 seconds. After 4 min-
utes, the device beeps every 5 sec-
onds. After 5 minutes, the device
sounds a long tone and disconnects
the call.
To release a line from hold and contin-
ue your conversation, press that line’s
button. You can also release a call
from hold by pressing TALK, picking up
the handset from the base, or pressing
SPEAKER on the base.
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18
You can use another phone on the
same line to pick up the call on hold,
but the device that put the line on hold
still shows that line on hold. After 5
minutes the line indicator turns off.
You can alternate between the two
lines by pressing HOLD then the button
for the desired line.
Notes:
• If you press the other line’s button
without first pressing HOLD, the
first call is disconnected.
• If you place the second line on
hold, the hold time restarts for the
first line. Both lines automatically
disconnect after 5 minutes.
• A call on hold does not automati-
cally disconnect as long as you
are talking on the second line on
the same device (handset or
speakerphone). The hold time re-
starts when you hang up the sec-
ond line.
• If you place both lines on hold and
then press TALK, pick up the
handset from the base, or press
SPEAKER, the line you dialed last
is released from hold and the line
you dialed first remains on hold.
SWITCHING BETWEEN
THE HANDSET AND
SPEAKERPHONE
To switch to the speakerphone while
you are using the handset, press HOLD
on the handset, then press SPEAKER
or LINE 1 or LINE 2 on the base.
To switch to the handset while you are
using the speakerphone, press HOLD
on the base, then lift the handset off
the base.
Or, if the handset is off the base, press
HOLD on the base, then press TALK or
LINE 1 or LINE 2 on the handset.
Using Both the Handset and
Speakerphone
If you make or answer a call using one
keypad (speakerphone or handset),
someone else can press the corre-
sponding line button on the other key-
pad and join the conversation.
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19
During the call, one of you can hang up
and the call can continue at the other
keypad.
Note: If you hear a high-pitched noise
from the base’s speaker, the handset
and the base are too close together.
To talk with two parties using both out-
side lines, see “Making a Conference
Call.”
MAKING A
CONFERENCE CALL
Follow these steps to make a 3-way
conference call.
1. Place the first call on hold.
2. Make or answer a call on the other
line.
Note: Be sure to wait until the
other party answers when you
make a call before proceeding to
Step 3. If you press CONF before
the other party answers, the call
might not be connected.
3. Press CONF. The BATT LOW indi-
cator briefly flashes, then you can
talk with both parties.
To start a 4-way conference call (two
outside lines, handset, and speaker-
phone), first establish the 3-way con-
ference call, then press either line
button on the other keypad.
If you and someone else are already
talking to an outside line using both the
handset and speakerphone,
the per-
son at the handset
should place the
current call on hold, press the vacant
line button, then make the call. Then,
after
the called party answers, press
INTERCOM. After the person at the
base presses SPEAKER to answer the
intercom, press CONF to join all four
parties.
To end the conference call, press
TALK, return the handset to the base,
or press SPEAKER on the base.
If you want to hang up one line and
continue talking on the other, press
HOLD to put both lines on hold, press
the line button for the line you want to
hang up, then press the line button for
the line you want to keep.
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20
USING REDIAL
REDIAL/P lets you quickly dial the last
number dialed on either LINE 1 or
LINE 2. When you hear a dial tone,
simply press REDIAL/P.
Notes:
• The redial memory is indepen-
dent for each keypad. You can-
not redial a number you dialed
on the handset keypad using
REDIAL/P on the base keypad,
and vice versa.
• The redial memory holds up to
32 digits, so you can redial long-
distance as well as local num-
bers.
• The redial memory also holds
pause entries. See “Entering a
Pause” on Page 23.
• The redial memory does not store
a flash entry or any digits you
press after FLASH (see “Using
Flash”).
USING FLASH
FLASH performs the electronic equiva-
lent of a switchhook operation for spe-
cial services, such as Call Waiting.
For example, if you have Call Waiting,
press FLASH to answer an incoming
call without disconnecting the current
call.PressFLASH again to return to the
first call.
Note: If you do not have any special
services, pressing FLASH might dis-
connect the current call.
USING TONE SERVICES
ON A PULSE LINE
Some special services, such as bank-
by-phone, require tone signals. If you
have pulse service, you can still use
these special tone services by follow-
ing these steps.
1. Be sure P• •Tis set to P.
2. Dial the service’s main number.
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