Radio Shack TAD-724 User manual

Cat. No. 43-724
OWNER’S MANUAL
Please read before using this equipment.
TAD-724
Digital Answering System Telephone
with 13-Number Memory
A
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FEATURES
Your TAD-724 Digital Answering Sys-
tem Telephone is a sophisticated, fully
digital message center that combines
a telephone and an answering ma-
chine in one convenient package.
Fully digital means the TAD-724
stores all messages on a computer
chip. This gives you advanced capa-
bilities over tape-based answering
machines. For example, you can de-
lete an individual message while sav-
ing the rest.
And, because your TAD-724 is fully
digital, there are no tape mechanisms
to wear out and no tapes to bother
with.
The TAD-724 has these features:
ANSWERING SYSTEM
High Capacity — lets you record up
to 14 minutes of incoming/outgoing
messages and memos.
Voice Day/Time Stamp — records
the day and time each incoming mes-
sage was recorded.
Remote Operation — lets you use a
touch-tone phone (or rotary phone
and pocket tone dialer) to operate the
telephone answering device (TAD)
while you are away from your home or
office.
Remote Answer-On — lets you call
the TAD from a remote location and
set it to answer calls.
Memo Recording — lets you leave
messages for yourself or others in
your home or office.
Announce-Only — lets you set the
TAD to play an announcement or
memo for the caller, then automatical-
ly hang up without letting the caller
leave a message.
Phone Pick-Up Detection — stops
recording when you pick up any
phone on the same line as the TAD,
and resets to answer the next call.
Digitally-Synthesized Voice —
guides you through the operation of
many of the TAD’s features.
Built-In Announcement — lets you
immediately begin using the TAD to
answer calls and record messages.
Call Screening — lets you listen as a
caller leaves a message so you can
decide whether or not to answer a call.
Volume Control — lets you adjust the
speaker’s volume during message
playback.
© 1999 Tandy Corporation.
All Rights Reserved.
RadioShack is a registered trademark used by Tandy Corporation.
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Programmable Remote Operation
Security Code — lets you set your
own 3-digit security code for remote
operation.
Room Monitor —lets you listen from
a remote location to the room where
the TAD is installed.
Adjustable Ring Number — lets you
set the TAD to answer after two, four,
or seven rings.
Toll-Saver — lets you avoid unneces-
sary toll charges when you call long-
distance to check your messages.
Multiple Outgoing Message Capaci-
ty — lets you set the TAD to play two
outgoing messages and record the
callers message.
Selectable Incoming Message
Length — lets you set the maximum
length of a caller’s message to 1 or 5
minutes.
Memory Full Warning — beeps twice
and announces “Memory is full.”
Memory Backup — protects stored
messages in case of a power failure.
Message Indicator — flashes to let
you know you have new messages.
Message Counter Indicator —
shows the number of messages the
TAD has recorded.
We recommend you record your sys-
tem’s serial number here. The number
is on the bottom of the TAD-724.
Serial Number __________________
Your system is ETL listed to UL stan-
dards and meets all applicable FCC
standards.
WARNING:To reduce the risk of fire or
shock hazard, do not expose this product to
rain or moisture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
This symbol is intended to alert
you to the presence of uninsu-
lated dangerous voltage within
the product’s enclosure that
might be of sufficient magnitude
to constitute a risk of electric
shock. Do not open the product’s
case.
This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accom-
panying this product.
!
!
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TELEPHONE
13-Number Memory Dialing — lets
you store up to 13 phone numbers in
memory for easy dialing: 3 emergency
or priority (one-touch) numbers and 10
standard numbers.
Volume Control — lets you adjust the
handset’s volume.
Ringer Control — lets you turn the
ringer on or off.
Redial — lets you quickly dial the last
dialed number with the press of a but-
ton.
Flash — sends an electronic switch-
hook signal for use with special servic-
es, such as Call Waiting.
Mute — lets you talk to someone else
in the room without being overheard
by the person(s) on the phone.
Touch-Tone or Pulse Dialing — lets
you use the phone with either type of
service.
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READ THIS BEFORE
INSTALLATION
Your system conforms to federal regu-
lations, and you can connect it to most
telephone lines. However, each de-
vice that you connect to the phone line
draws power from the line. We refer to
this power draw as the device’s r
inger
equivalence number
, or REN. The
REN is on the bottom of the system.
If you are using more than one phone
or other device on the line, add up all
the RENs. If the total is more than five
(three in rural areas), your phone
might not ring or your system might
not answer. If ringer operation is im-
paired, remove a device from the line.
FCC STATEMENT
Your system complies with Part 68 of
FCC Rules . You must, upon request,
provide the FCC registration number
and the REN to your phone company.
Both numbers are on the bottom of
your TAD.
Note: You must not connect your sys-
tem to:
• coin-operated systems
• party-line systems
• most electronic key phone sys-
tems
Your system complies with the limits
for a Class B digital device as speci-
fied in Part 15 of
FCC Rules . These
limits provide reasonable protection
against radio and TV interference in a
residential area. However, your TAD
might cause TV or radio interference
even when it is operating properly. To
eliminate interference, you can try one
or more of the following corrective
measures:
• Reorient or relocate the receiving
antenna of the radio or TV
antenna.
• Increase the distance between the
TAD and the radio or TV.
• Use outlets on different electrical
circuits for the TAD and the radio
or TV.
Consult your local RadioShack store if
the problem still exists.
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CONTENTS
Installation ............................................................................................................ 7
Selecting a Location ........................................................................................ 7
Connecting Power ........................................................................................... 7
Installing Backup Batteries .............................................................................. 8
Mounting the TAD-724 ..................................................................................... 9
Connecting the Handset ................................................................................ 10
Telephone Operation ......................................................................................... 11
Setting the Tone-Pulse Switch ....................................................................... 11
Setting the Ringer .......................................................................................... 11
Using Redial .................................................................................................. 11
Using Flash .................................................................................................... 11
Using Mute .................................................................................................... 12
Volume Control .............................................................................................. 12
Using Tone Services on a Pulse Line ............................................................ 12
Using Pause .................................................................................................. 12
Using Memory Dialing ................................................................................... 13
Answering System Preparation ........................................................................ 15
Turning the TAD On/Off ................................................................................. 15
Setting the Day and Time .............................................................................. 15
Setting the Number of Rings ......................................................................... 16
Toll Saver ....................................................................................................... 16
Recording Outgoing Messages (OGM) ......................................................... 16
Checking an OGM ......................................................................................... 17
Answering System Operation ........................................................................... 18
Setting the TAD to Answer Calls ................................................................... 18
Using the Announce-Only Feature ................................................................ 19
Screening Calls ............................................................................................. 19
Recording a Memo ........................................................................................ 19
Playing Incoming Messages .......................................................................... 20
Deleting Messages ........................................................................................ 20
Remote Operation .............................................................................................. 22
Changing the Remote Operation Security Code ........................................... 22
Operating the TAD from a Remote Location ................................................. 22
Remote Commands ....................................................................................... 23
Troubleshooting ................................................................................................. 25
Care and Maintenance ....................................................................................... 26
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INSTALLATION
SELECTING A
LOCATION
Select a location for the TAD-724 that
is near both a modular phone jack and
an AC outlet, and out of the way of
normal activities. You can place the
TAD on a flat surface or mount it on a
wall plate or directly on the wall.
Notes:
• If the phone line jack is not a mod-
ular jack, you must update the wir-
ing. You can convert the wiring
yourself, using jacks and adapters
available at any RadioShack
store. Or, you can let the phone
company update it for you.
• The USOC number of the jack to
be installed is RJ11C for a base-
board jack or RJ11W for a wall-
plate jack.
CONNECTING POWER
Caution: You must
use a Class 2 power
source that supplies
9 volts DC and delivers at
least 300 mA. Its center tip
must be set to positive and its
plug must fit the TAD-724's 9V
DC jack. The supplied adapter
meets these specifications.
Using an adapter that does
not meet these specifications
could damage the TAD-724 or
the adapter.
1. Insert the barrel plug of the sup-
plied AC adapter into the 9V DC
300mA
jack.
2. Route the adapter’s cord into the
strain-relief slot on the bottom of
the TAD.
3. Plug the other end of the AC
adapter into a standard AC outlet.
The TAD initializes itself and the LOW
BATTERY indicator lights. Then, after
running a self test, the TAD sets all in-
ternal default values and generates a
beep.
Notes:
• Do not press any of the TAD’s but-
tons while you are plugging the
adapter into the AC outlet. If you
accidentally press a button,
unplug the adapter from the AC
outlet, then plug it back in.
!
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• The answering system on your
TAD cannot operate without AC
power. However, you can make
and answer calls on the telephone
without AC power.
INSTALLING BACKUP
BATTERIES
If AC power fails or you unplug the
TAD, four AAA backup batteries (not
supplied) save messages and settings
for the day, time, and security code.
We recommend you use Radio Shack
alkaline batteries.
1. Use a Phillips screwdriver to
remove the screw on the battery
compartment cover, then open the
cover.
Note: The battery compartment
cover is hinged and cannot be
removed from the TAD.
2. Place the batteries in the compart-
ment according to the polarity
symbols (+ and –) marked inside.
3. Replace the cover and secure it
with the screw.
Replace the batteries if the LOW BAT-
TERY indicator turns on while the AC
adapter is properly connected.
Cautions:
• To avoid losing stored information,
be sure the AC adapter is plugged
in and connected to the TAD
before you replace the batteries.
• Always use new batteries of the
required size and type.
• Always remove old or weak bat-
teries. Batteries can leak chemi-
cals that can destroy electronic
parts.
• Dispose of old batteries promptly
and properly. Do not bury or burn
them.
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MOUNTING THE TAD-724
On a Desktop
1. Plug one end of the supplied mod-
ular cord into the TEL. LINE jack
on the back of the TAD.
2. Plug the other end of the supplied
phone cord into a phone jack.
On the Wall
To mount the TAD on a wall plate or
directly on a wall, follow these steps.
Notes:
• To mount the TAD directly on a
wall, you need a drill and two
screws (not supplied) with heads
that fit into the keyhole slots on
the mounting bracket.
• For direct wall mount-
ing you need to drill
two holes 315/16 inches
(100 mm) apart. Then,
thread the screws into
each hole, letting the
heads extend about 1/4
inch (6.3 mm) from the
wall.
1. Plug one end of the supplied mod-
ular cord into the TEL. LINE jack
on the back of the TAD (see illus-
tration in “On a Desktop”).
2. Locate the upper two slots on the
bottom of the TAD and insert the
wall bracket’s matching tabs into
the slots.
3. Carefully press down on the bot-
tom of the bracket until both tabs
on each side of the bracket snap
into place.
4. Route the phone cord into the
right groove on the wall mounting
bracket and route the AC
adapter’s cord into the left groove.
1/4
315/16
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5. Plug the other end of the supplied
phone cord into a phone jack. Line
up the keyhole slots on the
bracket with the studs on the wall
plate, then slide the TAD down
onto the wall plate until it is
secure.
6. Slide the handset holder up and
out of its retaining slot and rotate it
180°, then slide the holder back
into its slot.
CONNECTING THE
HANDSET
To connect the handset to the base of
the TAD, plug one end of the supplied
coiled cord into the phone jack on the
handset and plug the other end into
the phone jack on the left side of the
TAD. Place the handset in the cradle.
Note: Your local RadioShack store
sells a variety of longer coiled handset
cords, which are useful when you
mount the TAD on a wall.
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TELEPHONE OPERATION
SETTING THE
TONE-PULSE SWITCH
Set TONE-PULSE for the type of ser-
vice you have. If you are not sure
which type you have, do this test:
Lift the handset and set TONE-PULSE
to TONE. When you hear the dial tone,
press any number other than 0.
Note: If your phone system requires
that you dial an access code (9, for
example) before you dial an outside
number, do not press the access code
either.
If the dial tone stops, you have touch-
tone service. Leave TONE-PULSE set
to TONE.
If the dial tone continues, you have
pulse service. Set TONE-PULSE to
PULSE.
SETTING THE RINGER
To turn off the telephone’s ringer, set
RINGER to OFF. You can still make out-
going calls and, if you hear an exten-
sion phone ring, you can still answer
calls. To turn on the telephone’s ringer,
set the RINGER to ON.
USING REDIAL
To dial the last number dialed, lift the
handset. When you hear the dial tone,
press REDIAL/PAUSE. The phone dials
the last number dialed.
Note: The TAD-724’s redial memory
holds up to 32 digits.
USING FLASH
Use FLASH to perform the switchhook
operation for special services, such as
Call Waiting.
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For example, if you have Call Waiting,
press FLASH to take an incoming call
without disconnecting the current call.
Press FLASH again to return to the
first call.
Notes:
• If you do not have special
phone services, pressing
FLASH might disconnect the
current call.
• The redial memory does not
store a FLASH entry or any dig-
its entered before you press
FLASH.
USING MUTE
To talk to someone else in the room
without the person on the other end of
the phone line hearing your conversa-
tion, press MUTE. The MUTE indicator
lights.
To resume your phone conversation,
press MUTE again.
VOLUME CONTROL
Adjust HANDSET VOLUME to LO/MED/
HI on the side of the base to control
volume of the sound you hear through
the handset.
USING TONE SERVICES
ON A PULSE LINE
If you have pulse service and TONE-
PULSE is set to PULSE, you can tem-
porarily switch to sending tones for
banking services or computer transac-
tions.
Dial the number as usual, then press
at the appropriate place in the call
to change to tone dialing.
The phone automatically returns to
pulse dialing when you end the call.
USING PAUSE
In some telephone systems, you must
dial an access code (9, for example)
and wait for a second dial tone before
you can dial an outside number. You
can store the access code with the
phone number; however, you must
also store a pause after the access
code to allow the outside line time to
connect.
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To add one or more 2-second pauses
to a phone number you are storing in
memory, press REDIAL/PAUSE at each
point where a pause is needed.
Note: Each pause entry counts as one
memory digit in the stored number.
USING MEMORY
DIALING
The TAD-724 has two types of memo-
ry — priority and standard — that let
you store and dial up to 13 phone
numbers. You can store up to 3 num-
bers in priority memory and dial them
by pressing a single button. You can
store up to 10 numbers in standard
memory and dial those numbers by
pressing two buttons.
Note: Each phone number stored in
either memory can be up to 16 digits.
Storing a Number in Memory
Note: It is not unusual to hear beep-
ing/buzzing or the operator’s voice on
the line as you store a number in the
TAD’s memory.
1. With the phone off of the hook,
press
STORE.
2. Enter the phone number you want
to store (up to 16 digits).
Notes:
• For security purposes, we rec-
ommend that you do not store
private numbers, such as per-
sonal identification numbers or
passwords.
• To store one or more pauses in
the memory number (see
“Using Pause” on Page 12).
3. Press STORE again.
4. To store the number in a priority
memory location, press a priority
memory dial key (M1, M2, or M3) to
store the number in that location.
To store the number in a standard
memory location, press a number
key (0–9) to store the number in
that location.
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Notes:
• You cannot erase a number in
memory, but you can change it by
storing a new one in its place.
• Write the memory location num-
ber and name associated with that
number on the TAD’s memory
dialing card. To use the card,
grasp and gently pull the tab on
the front of the TAD.
Dialing a Stored Number
To dial a number stored in a priority
memory location, simply press that
number’s priority memory dial key
(M1, M2, or M3).
To dial a number stored in a standard
memory location, press MEMORY then
the desired memory number (0-9).
Testing Stored Emergency
Numbers
If you store an emergency service’s
number (police department, fire de-
partment, ambulance) and you want to
test the stored number, make the test
call during the late evening or early
morning hours to avoid peak demand
periods. Remain on the line to explain
the reason for your call.
Chain-Dialing Special Service
Numbers
For quick recall of numbers for special
services (such as alternate long-dis-
tance or bank-by-phone), you can
store each group of numbers in its
own memory location.
When calling special services, dial the
service’s main number first. At the ap-
propriate place in the call, dial the ap-
propriate memory number for the
additional numbers you want to send
(see “Dialing a Stored Number”).
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15
ANSWERING SYSTEM PREPARATION
Complete the procedures in this sec-
tion before you begin using the TAD-
724 to answer calls.
Note: Before you begin any of the pro-
cedures in this section, be sure the
TAD is turned on (see “Turning the
TAD On/Off”).
TURNING THE TAD
ON/OFF
To turn on the TAD, press ON/OFF so
the indicator turns on.
To turn off the TAD, press ON/OFF so
the indicator turns off.
Notes:
• Once you turn on the TAD, it is set
to answer calls (see “Setting the
TAD to Answer Calls” on
Page 18).
• You can also turn on the TAD
remotely (see “Remote Com-
mands” on Page 23).
SETTING THE DAY AND
TIME
You must set the day and time so the
TAD will record the correct day and
time of each incoming message and
memo.
Notes:
• When you connect the TAD, the
default day and time is Sunday 12
AM. CL and 0flash on the display
if you do not set the day and time.
• The clock will not run if you do not
set it after you turn on the TAD.
1. Press ON/OFF to turn the TAD on.
The TAD beeps twice.
2. Press and hold down TIME until
the TAD announces the day of the
week and displays the number of
the day of the week (about 2 sec-
onds).
Display Day of the
Week
1 Monday
2 Tuesday
3 Wednesday
4 Thursday
5 Friday
6 Saturday
7 Sunday
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16
Note: You must enter your selec-
tion within 10 seconds after the
TAD announces the day of the
week, hour and minute. Other-
wise, the current selection aborts
and the TAD exits the program
mode. If this happens, start over.
3. Press SKIP or REPEAT to adjust
the day. The TAD announces the
day of the week each time you
press the button.
4. Press TIME to store the day of the
week you set.
5. Repeat Steps 3 and 4 to store the
hour and the minute.
6. When you press TIME after setting
the minute, the TAD beeps and
announces the current day, hour,
and minute.
Notes:
The TAD uses the 12-hour time
format. Be sure to set the correct
AM or PM hour.
To hear the current day of the
week and time, press TIME.
SETTING THE NUMBER
OF RINGS
The TAD is preset to ring twice before
it answers the first call. To have it ring
2, 4, or 7 times before answering,
slide RING SELECT (located on the
back of the TAD) to 2, 4, or 7 ( to have
the TAD ring 2, 4, or 7 times before
answering a call).
TOLL SAVER
To help you avoid unnecessary long
distance charges, you can slide RING
SELECT to TS (Toll Saver). Once you
select TS, if there are new messages,
the TAD answers on the second ring.
If there are no new messages, the
TAD answers on the fourth ring, and
gives you time to hang up before it an-
swers.
RECORDING OUTGOING
MESSAGES (OGM)
You can record three different OGM
types to fit your needs.
Note: The TAD has a built-in outgoing
message that says, “Hello, please
leave your message after the tone.”
This built-in OGM is available for
OGM 1 and OGM 2 only.
1. Slide ANNOUNCE SELECT
(located on the back of the TAD)
to 1 (for OGM 1), 2(for OGM 2), or
AO (for Announce Only).
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17
2. Press and hold ANNOUNCE for
about 2 seconds. The TAD beeps.
3. After the beep, record the OGM.
The message can be up to 3 min-
utes long.
4. When you finish speaking, press
CODE/STOP. The TAD beeps
once, automatically repeats the
OGM, and beeps again.
Note: A new OGM must be longer
than 1 second or the TAD disregards it
and uses the old OGM.
CHECKING AN OGM
Press ANNOUNCE to play the outgoing
message. Slide ANNOUNCE SELECT
to 1, 2 or AO. Press VOLUME or
to adjust the volume to a comfort-
able listening level.
Note: The volume level (0–7) appears
on the display.
To stop listening to the outgoing mes-
sage before it ends, press STOP.
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18
ANSWERING SYSTEM OPERATION
SETTING THE TAD TO
ANSWER CALLS
You can select either 1 minute or 5
minutes as the maximum length of in-
coming messages by sliding the IN-
COMING switch to 1 or 5minutes.
To set the TAD to answer calls, press
ON/OFF, the TAD beeps twice and the
indicator turns on.
Note: You can also use a remote
phone to set the TAD to answer calls.
See “Remote Commands” on
Page 23.
To set the TAD to not answer calls,
turn it off by pressing ON/OFF so the
indicator turns off.
When the TAD answers a call, the out-
going announcement plays, then the
TAD beeps and begins recording.
The caller can leave a message of up
to 5 minutes in length depending on
the INCOMING setting. After the call is
over (when the caller hangs up or is
silent for more than 7 seconds, or the
maximum message length is
reached), the TAD hangs up and re-
sets to answer the next call. The MES-
SAGES indicator flashes to indicate
an incoming message.
Notes:
• When the TAD’s memory reaches
full capacity while a caller is leav-
ing a message, the TAD stops
recording, beeps, and says “Mem-
ory is full” before hanging up.
• If the TAD answers when the
memory is full, it announces the
memory is full, beeps twice, waits
10 seconds for any remote opera-
tion commands (see “Remote
Commands” on Page 23), then
hangs up. The TAD cannot record
additional messages until you
delete at least some of the old
ones (see “Deleting Messages” on
Page 20).
• Many local phone companies use
calling party control (CPC) to sig-
nal that the caller has hung up.
Your TAD can recognize a CPC
signal and release the line. If the
TAD records phone company
messages or dial tones, your local
phone company probably does
not use CPC.
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19
USING THE
ANNOUNCE-ONLY
FEATURE
Your TAD-724’s announce-only fea-
ture lets you set the TAD to play a mes-
sage for the caller, then automatically
hang up without letting the caller leave
a message.
To use announce-only, slide the AN-
NOUNCE SELECT to AO and the dis-
play shows AO. When there is a call,
the TAD will play OGM 3 and then au-
tomatically hang up.
To turn off announce-only, slide the AN-
NOUNCE SELECT to either 1or 2.
Notes:
• When the TAD is set for
announce-only, you cannot set it
to record calls using the remote
commands (see “Remote Com-
mands” on Page 23). Use remote
commands to perform all other
operations.
• If you delete your recorded
announce-only (AO) message or
never initially record the message,
you cannot use this feature. You
must first record an announce-
only message to use the
announce-only feature.
SCREENING CALLS
To screen your calls, let the TAD an-
swer and listen to the caller’s mes-
sage through the TAD’s speaker. If
you decide to answer the call, pick up
any phone connected to the same
phone line as the TAD. The TAD stops
recording and resets to answer the
next call.
Note: If you pick up the phone just as
the TAD answers, the TAD might not
stop playing the OGM. If this happens,
press STOP to disconnect the TAD.
RECORDING A MEMO
A memo is a message (up to 3 minutes
long) that you record by speaking di-
rectly into the TAD without calling in on
the phone line.
Follow these steps to record a memo:
1. Press MEMO. The TAD beeps and
the display timer begins. Begin
recording your memo.
2. When you finish speaking, press
CODE/STOP.
To play back a memo see “Playing In-
coming Messages” on Page 20.
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20
PLAYING INCOMING
MESSAGES
The MESSAGE indicator flashes after
the TAD records one or more incoming
messages or memos. The display
shows how many messages or memos
the TAD has recorded. To listen to an
incoming message or memo, press
PAUSE/PLAY.
The TAD plays each recorded mes-
sage, one after the other, beginning
with the first new message. Before
each message, the TAD announces
the day and time the message was re-
corded. After playing the last message,
the TAD says, “End of messages.”
After you play the messages, the
MESSAGE indicator lights steadily.
The TAD automatically saves the
messages and resets to answer calls.
To replay incoming messages, press
PLAY.
Notes:
• If there are no messages, the TAD
announces, “No message.”
• To pause while listening to mes-
sages, you can press PAUSE/
PLAY. The playing resumes auto-
matically after 1 minute or when
you press PAUSE/PLAY again.
• You can repeat the current mes-
sage or memo, or skip backward
or forward to the previous or next
message.
— To repeat the current mes-
sage, press REPEAT.
— To skip backward to previous
message, quickly press RE-
PEAT twice.
— To skip forward to the next
message, press SKIP.
• To stop playback of any message
at any time, press CODE/STOP.
DELETING MESSAGES
When the indicator shows FL, the
memory is full. Delete some messages
to free space.
To delete a particular incoming mes-
sage or memo, press DELETE during
message playback.
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