RadStar Alpha Series User manual

PRODUCT GUIDE RadStar Alpha Series Models
α310, α516 and α830
Thank you for choosing this RadStar Alpha Series
Continuous Radon Monitor. Along with the Radon
Management Cloud application, the RadStar Alpha provides
you with a high quality CRM with superior performance and
sensitivity as well as the software tools required to help you
manage your radon testing business.
This Product Guide provides you with the information
needed to begin using your RadStar Alpha. Additional
information, including full product instructions and feature
demonstrations, can be found on radstaralpha.com.
NOTE: Read All Instructions
Before Using the Device
IN106 Rev C
RADSTAR PRODUCT GUIDE_0919_IN106revC.indd 1 9/30/19 4:41 PM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
2 3
RADSTAR ALPHA PRODUCT GUIDE
RadStar Alpha Series Models
α310, α516 and α830
Getting Started: User & Report Setup
NOTE: If your company has not already set up an account, contact a RadonAway
customer service representative at 800-767-3703.
Step 1: User Management – Using your account login information, your
Company’s Administrator will login to the Radon Management Cloud at
radstarcrm.com to create all users for your company.
Step 2: Report Management and Email Templates for Company – Your Company’s
Administrator will login to the Radon Management Cloud at
radstarcrm.com and follow the directions for the one-time initial setup of the
company Report Management and Email Templates.
Step 3: Install Mobile and Desktop Applications as Needed –
For MOBILE:
1. Search for “RadStar” in Apple AppStore or Android Google Play store.
2. Install application named “Radon Management Cloud”.
For DESKTOP:
Install software at RadStarAlpha.com
NOTE: Read All Instructions
Before Using the Device
BATTERY INFORMATION
• Charge your battery at least until the battery LED is GREEN. Time to
achieve this will vary but should not take more than 4-6 hours (if battery is
completely drained).
• When fully charged, battery should last approximately 10 days.
• The device will automatically turn off if sitting idle (not connected and not
testing) for 15 minutes with the key switch in the ON or LOCK position.
• For best results, keep device plugged in during testing.
Understanding Your Device
Included in the Box
RadStar Alpha
with keys
USB-C 6’ Cable &
Wall Charger Kit
Product Guide3’ USB-C Cord
Key Switch
• OFF – Device is off, hardware buttons are disabled, and
Bluetooth will not work while key switch in OFF position.
• ON – Device is on, hardware buttons can be used and
Bluetooth will work while key switch in ON position.
• LOCK – In the lock position, the buttons on the RadStar
are disabled. Insert key, turn to LOCK position, and then
REMOVE KEY. Bluetooth will work while
key switch is in LOCK position.
RADSTAR PRODUCT GUIDE_0919_IN106revC.indd 2-3 9/30/19 4:41 PM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
4 5
Using the Device Buttons for Testing:
The buttons on the front of the device can be used
to facilitate radon tests. (NOTE: More features are
available when starting a test using the mobile or
desktop apps.) To test using the device:
1. Start Test – Push this button to begin.
2. End Test – Push this button to end the
currently running test.
3. Delay Mode – To create a delay period before
your test begins, push this button as follows:
• Once for a 12-hour delay (light will ash slowly).
• Twice for 24-hour delay (light will ash quickly).
• Three times to turn off the delay (light will go off).
After selecting the appropriate delay, press the Start Test button. The Delay Mode
LED will ash while delay is in progress.
Understanding Your Device
LED Indicators
SOLID /
FLASHING SOLID FLASHING SOLID / FLASHING FLASHING SOLID FLASHING
Ready for use -Test in
Progress
Call for
support ---
Battery is fully
charged
Battery is
charging
SLOW: Battery
at 50 – 74%
FAST: Battery at
20 – 49%
Battery is
critically low ---
- - - - In delay mode - -
- - - - - Connected Broadcasting
- - *A tamper event
has occured ----
*Three (3) types of tamper events are tracked: motion/tilt, A/C power disconnected, critically low battery
Performing a Test
Mobile & Desktop App Functionality
• Start tests on your RadStar Alphas with custom delays, durations and
automatic shut-offs.
• View incomplete test details while test is still running.
• End tests and download data for previewing prior to generating report.
• Delete old tests from your RadStar Alphas.
• Update your prole information, and many more.
• Full app instructions are available online at RadStarAlpha.com.
Mobile & Desktop Apps
Software Installation:
Mobile App: Search for “RadStar” in Apple AppStore or Android Google Play store.
Install application named “RadStar Alpha Series”
Desktop App: Download and install from:
http://radstar.accustarlabs.com/downloads/
Compatibility:
Only the following platforms are supported:
Mobile App
• iOS versions 10.x or higher
• Android versions 6.x or higher
Desktop App
• Windows 10
Website App
• Most web browsers
Using the Radon Management Cloud
The web-hosted Radon Management Cloud provides you with the ability to manage
your company’s testers, test details, and reporting features. Mobile and desktop
applications can be used in the eld to start, stop, and sync your radon test results
to the Cloud.
The Radon Management Cloud is COMPATIBLE with RadStar
RS300, RadStar RS800 and Sun Nuclear 1027 continuous radon
monitors by uploading test results through the desktop app.
Radon Management Cloud
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Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
6 7
Reporting
NOTE: Initial setup of your company reports must be completed rst in order to
obtain a test report. Refer to page 2, Step 3.
You MUST sync test details to the Radon Management Cloud before you can
generate reports for that test. Syncing tests is done through the mobile or desktop
app. After successfully syncing the test, you can download and/or email your ofcial
report via the mobile, desktop or RadStarCRM.com web interface. Full reporting
setup and instructions are available online at RadStarAlpha.com
You can download the ofcial report in several ways.
After ending and syncing a test using the mobile or desktop app, you can:
• Download or email a PDF of the ofcial report from within the app interfaces.
• Login to the radon management cloud at radstarcrm.com and download and/or
email PDFs of ofcial reports from within the website interface.
Mobile & Desktop Apps
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Changes or modications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two
conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation
of the device.
Cet appareil est conforme à la norme RSS Industrie Canada exempt de licence. Son fonctionnement est
soumis aux deux conditions suivantes:
1. cet appareil ne doit pas provoquer d’interférences
2. cet appareil doit accepter toute interférence, y compris les interferences pouvant causer un mauvais
fonctionnement du dispositif.
FCC Rules
RADSTAR PRODUCT GUIDE_0919_IN106revC.indd 6-7 9/30/19 4:41 PM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
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Model Information
Tripod
p/n 28553
Two Device Carrying Case
with two tripods
p/n 28572
USB-C Cable & Wall Charger Kit
p/n 28574
Single Device Carrying Case
without tripod
p/n 28571
Accessories
RadStar Alpha CRMs and Accessories can be purchased by calling [phone] or on radonaway.com.
*There is a maximum of 2,300 hourly data sets for a single test. The device is also capable of storing a maximum of
5,200 data sets. The intended use of the RadStar Alpha continuous radon monitors is to perform and report
short term radon tests with 2-10 day durations.
PARAMETER P/N 28547 P/N 28548 P/N 28549
Sensitivity (cph) 10 16 28
Radon R R R
Temperature R R
Humidity R R
Barometric Pressure R R
Report in pCi/L and Bq/m3R R R
Radon Management Cloud R R R
Rechargeable Battery R R R
Available in Rental Program R
Internal Storage for 5 Tests R R R
Max. Storage: 5,200 Hourly
Data Sets* R R R
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