RAM Commercial CHASSIS CAB 2020 User manual

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RAM CHASSIS CAB
2020 OWNER’S MANUAL
20_DPF_OM_EN_USC
FIRST EDITION
RAMTRUCKS.COM (U.S.) RAMTRUCK.CA (CANADA)
©2019 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC.
Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
2020 RAM CHASSIS CAB
DOWNLOAD A FREE ELECTRONIC COPY OF
THE MOST UP-TO-DATE OWNER’S MANUAL,
UCONNECT AND WARRANTY BOOKLET
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
Whether it is providing information about specific product features, taking a tour through your
vehicle’s heritage, knowing what steps to take following an accident or scheduling your next
appointment, we know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App
Store®or Google Play®Store and enter the search keyword “ram toolbox” (U.S. residents only).

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle
is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit
the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or
make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION ............................................................................................................................ 10
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................12
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................82
4 SAFETY .........................................................................................................................................120
5 STARTING AND OPERATING ...............................................................................................183
6 IN CASE OF EMERGENCY ....................................................................................................294
7 SERVICING AND MAINTENANCE ......................................................................................329
8 TECHNICAL SPECIFICATIONS ............................................................................................397
9 MULTIMEDIA ...............................................................................................................................414
10 CUSTOMER ASSISTANCE .................................................................................................... 500
11 INDEX ............................................................................................................................................ 504
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INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information .................................. 11
Symbols ........................................................ 11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS .........................11
VEHICLE MODIFICATIONS/ALTERATIONS .......11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ...............................................17
Keyless Push Button Ignition ...................... 17
REMOTE START — IF EQUIPPED (GASOLINE) ...18
How To Use Remote Start ...........................18
Remote Start Abort Message......................19
To Enter Remote Start Mode ...................... 19
To Exit Remote Start Mode Without
Driving
The Vehicle .................................................. 19
To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 20
Remote Start Comfort Systems —
If Equipped ................................................... 20
General Information .................................... 20
REMOTE START — IF EQUIPPED (DIESEL)......... 20
How To Use Remote Start........................... 21
Remote Start Abort Message...................... 21
To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without
Driving The Vehicle ...................................... 22
To Exit Remote Start Mode And Drive The
Vehicle.......................................................... 22
Remote Start Comfort Systems —
If Equipped................................................... 22
SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys ..................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM .............................. 24
To Arm The System...................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
Security System Manual Override .............. 25
DOORS .................................................................. 25
Manual Door Locks...................................... 25
Power Door Locks — If Equipped ............... 26
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Door Locks — If Equipped ....... 29
Child-Protection Door Lock ........................ 29
SEATS ................................................................ 30
Manual Front Seat Adjustment................... 30
Power Driver Seat Adjustment —
If Equipped................................................... 31
Driver Memory Seats — If Equipped .......... 32
Heated Seats — If Equipped ....................... 34
Ventilated Seats — If Equipped................... 35
HEAD RESTRAINTS ..........................................36
Front Head Restraints................................. 36
Rear Head Restraint Adjustment ............... 37
Rear Head Restraint Removal.................... 37
STEERING WHEEL .............................................38
Tilt Steering Column .................................. 38
Heated Steering Wheel — If Equipped ...... 38
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................39
MIRRORS ..............................................................40
Inside Day/Night Mirror — If Equipped ...... 40
Automatic Dimming Mirror —
If Equipped .................................................. 40
Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 40
Outside Mirrors ........................................... 41
Driver's Outside Automatic Dimming
Mirror — If Equipped.................................... 41
Power Mirrors — If Equipped ...................... 41
Power Convex Mirror Switch —
If Equipped................................................... 42
Trailer Towing Mirrors.................................. 42
Heated Mirrors — If Equipped .................... 43
Tilt Side Mirrors In Reverse —
If Equipped................................................... 43
Outside Mirrors Folding Feature................. 43
Illuminated Vanity Mirror —
If Equipped................................................... 44
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EXTERIOR LIGHTS ...............................................44
Multifunction Lever...................................... 44
Headlight Switch.......................................... 44
Daytime Running Lights (DRLs) ................. 45
High/Low Beam Switch ............................... 45
Automatic High Beam Headlamp
Control — If Equipped .................................. 45
Flash-To-Pass ............................................. 46
Automatic Headlights — If Equipped .......... 46
Parking Lights And Panel Lights ................. 46
Directional LED Headlamp System —
If Equipped ................................................... 46
Headlights On With Wipers (Available With
Automatic Headlights Only)......................... 46
Headlight Delay............................................ 47
Lights-On Reminder..................................... 47
Front Fog Lights — If Equipped .................. 47
Turn Signals ............................................. 47
Lane Change Assist — If Equipped ............. 47
Cargo Lights/Trailer Spotter Lights —
If Equipped ................................................... 47
Battery Saver................................................48
INTERIOR LIGHTS ................................................48
Courtesy Lights ............................................ 48
Illuminated Entry .........................................49
WINDSHIELD WIPERS AND WASHERS ............50
Windshield Wipers .....................................50
Rain Sensing Wipers — If Equipped ...........51
CLIMATE CONTROLS ........................................... 51
Manual Climate Control Overview ............ 52
Automatic Climate Control Overview .......... 55
Climate Control Functions........................... 62
Automatic Temperature Control (ATC) ...... 62
Operating Tips ............................................. 63
WINDOWS ............................................................64
Power Windows — If Equipped.................... 64
Wind Buffeting ............................................ 66
HOOD .................................................................... 66
To Open The Hood ...................................... 66
To Close The Hood....................................... 67
GARAGE DOOR OPENER — IF EQUIPPED ........ 67
Before You Begin Programming
HomeLink®.................................................. 68
Canadian/Gate Operator Programming..... 70
Using HomeLink®........................................ 71
Security......................................................... 71
Troubleshooting Tips ................................... 71
General Information .................................... 72
INTERNAL EQUIPMENT........................................72
Storage ......................................................... 72
Cupholders .................................................. 77
Electrical Power Outlets ............................ 78
Power Inverter — If Equipped ..................... 80
Wireless Charging Pad — If Equipped ........ 81
Overhead Sunglass Storage ....................... 81
GETTING TO KNOW YOUR INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER..........82
Base / Midline Instrument Cluster
Descriptions ................................................. 83
PREMIUM INSTRUMENT CLUSTER .....................85
Premium Instrument Cluster
Descriptions ................................................. 86
DIESEL INSTRUMENT CLUSTER .........................87
DIESEL INSTRUMENT CLUSTER ................ 88
INSTRUMENT CLUSTER .......................................90
Diesel INSTRUMENT CLUSTER .................. 91
INSTRUMENT CLUSTER DISPLAY .......................92
Instrument Cluster Display Controls .......... 92
Oil Life Reset ............................................... 93
Display Menu Items..................................... 94
Diesel Messages And Warnings —
6.7L Cummins Diesel Engine ...................103
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction Actions
— If Equipped ..........................................107
WARNING LIGHTS AND MESSAGES ............... 108
Red Warning Lights ...................................108
Yellow Warning Lights ...............................111
Yellow Indicator Lights ..............................115
Green Indicator Lights...............................116
White Indicator Lights ...............................117
Blue Indicator Lights .................................118
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ONBOARD DIAGNOSTIC SYSTEM — OBD II .......118
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................118
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...................................................... 119
SAFETY
SAFETY FEATURES ............................................ 120
Anti-Lock Brake System (ABS) .................120
Electronic Brake Control (EBC) System ...121
AUXILIARY DRIVING SYSTEMS ........................ 129
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................129
Tire Pressure Monitoring System
(TPMS) .....................................................132
OCCUPANT RESTRAINT SYSTEMS .................. 141
Occupant Restraint Systems Features ....141
Important Safety Precautions ...................141
Seat Belt Systems .....................................142
Supplemental Restraint Systems (SRS)...151
Child Restraints ........................................160
Transporting Pets ....................................179
SAFETY TIPS .................................................... 180
Transporting Passengers ..........................180
Exhaust Gas ...........................................180
Safety Checks You Should Make Inside
The Vehicle ................................................180
Periodic Safety Checks You Should Make
Outside The Vehicle...................................182
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE .........183
Automatic Transmission............................183
Tip Start Feature .......................................183
Keyless Enter-N-Go — Ignition...................184
Normal Starting Using ENGINE START/
STOP Button ............................................184
Cold Weather Operation
(Below –22°F Or −30°C) .........................187
After Starting..............................................187
STARTING THE ENGINE — DIESEL ENGINE ....187
Automatic Transmission............................187
Keyless Enter-N-Go — Ignition...................188
Extreme Cold Weather ..............................190
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C).......191
Starting Procedure — Engine Manifold Air
Temperature 0°F To 66°F
(–18°C to 19°C) .......................................191
Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C)..............192
Starting Fluids............................................193
NORMAL OPERATION — DIESEL ENGINE ....... 194
Cold Weather Precautions ........................ 194
Engine Idling .............................................197
Noise ..........................................................198
Stopping The Engine .................................198
Idle Shutdown............................................199
Programmable Maximum Vehicle Speed ..... 199
Operating Precautions ..............................200
Cooling System Tips ..................................200
Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 201
ENGINE BLOCK HEATER — IF EQUIPPED........ 201
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE ...................................................... 202
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE.................................................. 202
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ........................................... 203
PARKING BRAKE .............................................. 204
AUTOMATIC TRANSMISSION ........................... 205
Ignition Park Interlock ............................... 206
Brake/Transmission Shift Interlock
System .......................................................206
Six–Speed Automatic Transmission —
If Equipped ................................................207
Eight-Speed Automatic Transmission —
If Equipped................................................. 213
AUXILIARY SWITCHES — IF EQUIPPED ........... 218
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FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 218
Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........219
Electronically Shifted Transfer Case
(Six Speed Transmisson) —
If Equipped ...............................................222
Manually Shifted Transfer Case —
If Equipped .................................................226
LIMITED-SLIP DIFFERENTIAL .......................... 228
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 228
POWER STEERING............................................. 229
Hydraulic Power Steering ..........................229
SPEED CONTROL .............................................. 230
To Activate..................................................230
To Set A Desired Speed.............................230
To Vary The Speed Setting ........................230
To Accelerate For Passing ........................231
To Resume Speed......................................231
To Deactivate .............................................231
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED .................................................... 232
Adaptive Cruise Control (ACC)
Operation....................................................233
Activating Adaptive Cruise
Control (ACC)..............................................234
To Activate/Deactivate..............................234
To Set A Desired ACC Speed.....................235
To Cancel....................................................235
To Turn Off..................................................235
To Resume .................................................236
To Vary The Speed Setting........................236
Setting The Following Distance In ACC.....237
Overtake Aid...............................................239
ACC Operation At Stop...............................239
Adaptive Cruise Control (ACC) Menu........239
Display Warnings And Maintenance ........240
Precautions While Driving With ACC.........241
General Information ..................................244
Normal (Fixed Speed) Cruise
Control Mode .............................................244
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED .....................................................246
ParkSense Sensors ...................................246
ParkSense Warning Display......................247
ParkSense Display.....................................247
Enabling And Disabling ParkSense ..........249
Service The ParkSense Rear Park Assist
System........................................................249
Cleaning The ParkSense System..............249
ParkSense System Usage Precautions ....249
PARKSENSE FRONT AND REAR
PARK ASSIST ................................................... 250
ParkSense Sensors ...................................251
ParkSense Warning Display......................251
ParkSense Display.....................................251
Enabling And Disabling Front And/Or Rear
ParkSense..................................................254
Service The ParkSense Front/Rear Park
Assist System.............................................254
Cleaning The ParkSense System..............254
ParkSense System Usage Precautions....254
LANESENSE — IF EQUIPPED ........................... 256
LaneSense Operation................................256
Turning LaneSense On Or Off ...................256
LaneSense Warning Message..................257
Changing LaneSense Status.....................258
PARKVIEW REAR BACK UP CAMERA ............ 258
AUX Camera — If Equipped ......................261
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ..................................................... 261
AUX Camera — If Equipped ......................267
ENGINE RUNAWAY............................................ 267
REFUELING THE VEHICLE — GAS ENGINE ...... 268
Loose Fuel Filler Cap Message ................268
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REFUELING THE VEHICLE —
DIESEL ENGINE ................................................. 269
Fuel Filler Cap ............................................269
Avoid Using Contaminated Fuel................269
Bulk Fuel Storage — Diesel Fuel ...............269
Diesel Exhaust Fluid ..................................270
Diesel Exhaust Fluid Storage ....................270
Adding Diesel Exhaust Fluid (DEF) ...........271
VEHICLE LOADING .......................................... 273
Gross Vehicle Weight Rating (GVWR) ......273
Payload.......................................................273
Gross Axle Weight Rating (GAWR) ............273
Tire Size......................................................273
Rim Size......................................................273
Inflation Pressure ......................................273
Curb Weight................................................273
Loading.......................................................273
TRAILER TOWING ............................................ 274
Common Towing Definitions .....................274
Trailer Hitch Type and Maximum
Trailer Weight.............................................278
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .......................................279
Trailer And Tongue Weight .......................279
Towing Requirements ...............................279
Towing Tips ................................................284
SNOWPLOW .......................................................286
Before Plowing...........................................286
Snowplow Prep Package Model
Availability ..................................................286
Over The Road Operation With Snowplow
Attached .....................................................287
Operating Tips............................................287
General Maintenance................................287
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ..........................................288
Towing This Vehicle Behind Another
Vehicle........................................................288
Recreational Towing — Two-Wheel Drive
Models........................................................289
Recreational Towing — Four-Wheel Drive
Models........................................................289
DRIVING TIPS......................................................292
Driving On Slippery Surfaces ...................292
Driving Through Water ..............................292
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................294
ASSIST AND SOS SYSTEM — IF EQUIPPED.....294
General Information ..................................299
BULB REPLACEMENT ......................................300
Replacement Bulbs ..............................300
Replacing Exterior Bulbs ...........................301
FUSES ..................................................................305
Power Distribution Center.........................306
JACKING AND TIRE CHANGING ...................... 314
4500/5500 Models ..................................315
Preparations For Jacking ..........................315
Jacking Instructions 4500 And
5500 Series ...............................................315
To Stow The Flat Or Spare —
If Equipped ................................................318
Hub Caps/Wheel Covers —
If Equipped ...............................................318
JUMP STARTING ............................................... 319
Preparations For Jump Start.....................320
Jump Starting Procedure ..........................320
IF YOUR ENGINE OVERHEATS ......................... 321
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................ 322
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................ 323
FREEING A STUCK VEHICLE ............................ 324
TOWING A DISABLED VEHICLE ...................... 326
Two-Wheel Drive Models...........................327
Four-Wheel Drive Models..........................327
Emergency Tow Hooks — If Equipped ......328
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................ 328
EVENT DATA RECORDER (EDR)....................... 328
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SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE ....... 329
Maintenance Plan......................................330
Heavy Duty Use Of The Vehicle.................333
SCHEDULED SERVICING — DIESEL ENGINE .. 334
Oil Change Indicator System —
Cummins Diesel.........................................335
Perform Service Indicator —
Cummins Diesel ........................................335
Maintenance Plan — Cummins
Diesel Engine ............................................336
ENGINE COMPARTMENT ................................ 343
6.4L Engine ...............................................343
6.7L Engine ................................................344
Checking Oil Level — Gas Engine .............345
Checking Oil Level — Diesel Engine ..........345
Adding Washer Fluid ................................345
Maintenance-Free Battery .......................346
Pressure Washing......................................346
DEALER SERVICE .............................................. 347
Engine Oil ..................................................347
Engine Oil Filter ........................................349
Engine Air Cleaner Filter .........................349
Air Conditioner Maintenance .................351
Accessory Drive Belt Inspection................354
Draining Fuel/Water Separator Filter .....354
Engine Mounted Fuel Filter
Replacement..............................................356
Underbody Mounted Fuel Filter
Replacement..............................................357
Priming If The Engine Has Run
Out Of Fuel ................................................358
Intervention Regeneration Strategy —
Message Process Flow .............................359
Diesel Exhaust Fluid ..................................359
Body Lubrication ......................................360
Windshield Wiper Blades ........................360
Exhaust System ........................................362
Cooling System .........................................363
Charge Air Cooler — Inter-Cooler ..............366
Brake System ............................................367
Automatic Transmission............................368
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................370
Transfer Case ............................................371
Noise Control System Required
Maintenance & Warranty .........................371
HOISTING ............................................................374
TIRES....................................................................374
Tire Safety Information ...........................374
Tires — General Information ....................382
Tire Types ...................................................386
Spare Tires — If Equipped .......................387
Wheel And Wheel Trim Care ..................389
Tire Chains and Traction Devices ............390
Tire Rotation Recommendations..............391
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 392
Treadwear ..................................................392
Traction Grades .........................................392
Temperature Grades .................................393
STORING THE VEHICLE .................................. 393
BODYWORK........................................................ 393
Protection From Atmospheric Agents .....393
Body And Underbody Maintenance..........394
Preserving The Bodywork..........................394
INTERIORS ......................................................... 395
Seats And Fabric Parts..............................395
Plastic And Coated Parts...........................396
Leather Parts .............................................396
Glass Surfaces ..........................................396
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 397
Vehicle Identification Number .................397
BRAKE SYSTEM ................................................ 397
Hydraulic Brake Assist — If Equipped.......397
WHEEL AND TIRE TORQUE
SPECIFICATIONS .............................................. 397
Torque Specifications ..............................398
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FUEL REQUIREMENTS — GAS ENGINE .......... 399
6.4L Engine ................................................399
Reformulated Gasoline ........................399
Materials Added To Fuel .........................400
Gasoline/Oxygenate Blends ....................400
Do Not Use E-85 In Non-Flex
Fuel Vehicles..............................................400
CNG And LP Fuel System
Modifications .............................................400
MMT In Gasoline........................................401
Fuel System Cautions................................401
Carbon Monoxide Warnings ....................401
FUEL REQUIREMENTS – DIESEL ENGINE .. 402
Fuel Specifications ...................................402
Biodiesel Fuel Requirements....................403
VEHICLE SPECIFCATIONS ................................. 404
FLUID CAPACITIES — GAS ENGINE ............... 405
FLUID CAPACITIES — DIESEL ENGINE ......... 405
FLUIDS AND LUBRICANTS — GAS ENGINE .... 407
Engine ........................................................407
Chassis .....................................................409
FLUIDS AND LUBRICANTS —
DIESEL ENGINE ................................................. 410
Engine ........................................................410
Chassis .......................................................412
MOPAR ACCESSORIES .................................... 413
Authentic Accessories By Mopar .............413
MULTIMEDIA
UCONNECT SYSTEMS .......................................414
CYBERSECURITY ...............................................414
UCONNECT SETTINGS .......................................415
Uconnect 3 Settings ..................................415
Uconnect 4/4C/4C NAV Settings .............430
Uconnect 4C NAV With 12-inch Display
Settings ......................................................449
SAFETY AND GENERAL INFORMATION...........467
Safety Guidelines.......................................467
UCONNECT 3 WITH 5-INCH DISPLAY ..............468
Introduction................................................468
Radio Mode................................................469
Media Mode ...............................................472
Phone Mode...............................................474
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED .........................................................481
Radio Operation.........................................481
Media Mode ...............................................481
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................481
RADIO OPERATION AND MOBILE PHONES ...483
Regulatory And Safety Information...........484
VOICE RECOGNITION QUICK TIPS ................. 485
Introducing Uconnect ................................485
Get Started.................................................485
Basic Voice Commands ............................485
Radio ..........................................................486
Media .........................................................488
Phone .........................................................489
Voice Text Reply — If Equipped.................490
Climate (4C/4C NAV).................................491
Navigation (4C NAV) ..................................492
SiriusXM Guardian™ (4C/4C NAV) —
If Equipped................................................. 492
Register (4C/4C NAV)................................493
Mobile App (4C/4C NAV)...........................493
SiriusXM® Travel Link (4C NAV)...............494
Siri® Eyes Free — If Equipped .................495
Using Do Not Disturb ................................496
Android Auto™ — If Equipped ..................496
Apple CarPlay® — If Equipped .................497
General Information ..................................498
Additional Information...............................499
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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 500
Prepare For The Appointment...................500
Prepare A List.............................................500
Be Reasonable With Requests .................500
IF YOU NEED ASSISTANCE .............................. 500
FCA US LLC Customer Center ...................501
FCA Canada Inc. Customer Center ...........501
In Mexico Contact ......................................501
Puerto Rico And US Virgin Islands ............501
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .....................501
Service Contract ........................................501
WARRANTY INFORMATION ..............................502
MOPAR PARTS ...................................................502
REPORTING SAFETY DEFECTS ........................502
In The 50 United States And
Washington, D.C. .......................................502
In Canada...................................................502
PUBLICATION ORDER FORMS .........................503
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10
INTRODUCTION
Dear Customer, congratulations on selecting
your new vehicle. Be assured that it represents
precision workmanship, distinctive styling, and
high quality.
This is a specialized utility vehicle. It can go
places and perform tasks that are not intended
for conventional passenger vehicles. It handles
and maneuvers differently from many
passenger vehicles both on-road and off-road,
so take time to become familiar with your
vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use
only. It is not intended for off-road driving or use
in other severe conditions suited for a
four-wheel drive vehicle. Before you start to
drive this vehicle, read the Owner’s Manual. Be
sure you are familiar with all vehicle controls,
particularly those used for braking, steering,
transmission, and transfer case shifting. Learn
how your vehicle handles on different road
surfaces. Your driving skills will improve with
experience. When driving off-road, or working
the vehicle, don’t overload the vehicle or expect
the vehicle to overcome the natural laws of
physics. Always observe federal, state, provin-
cial and local laws wherever you drive. As with
other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in
“Starting and Operating” for further informa-
tion.
This Owner's Manual has been prepared with
the assistance of service and engineering
specialists to acquaint you with the operation
and maintenance of your vehicle. It is
supplemented by Warranty Information, and
customer-oriented documents. Within this
information, you will find a description of the
services that FCA US LLC offers to its
customers, the vehicle's warranty coverage,
and the details of the terms and conditions for
maintaining its validity. Please take the time to
read all of these publications carefully before
driving your vehicle for the first time. Following
the instructions, recommendations, tips, and
important warnings in this manual will help
assure safe and enjoyable operation of your
vehicle.
This Owner's Manual describes all versions of
this vehicle. Options and equipment dedicated
to specific markets or versions are not expressly
indicated in the text. Therefore, you should only
consider the information which is related to the
trim level, engine, and version that you have
purchased. Any content introduced throughout
the Owner's Information, that may or may not be
applicable to your vehicle, will be identified with
the wording “If Equipped”. All data contained in
this publication are intended to help you use
your vehicle in the best possible way. FCA US
LLC aims at a constant improvement of the
vehicles produced. For this reason, it reserves
the right to make changes to the model
described for technical and/or commercial
reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that an
authorized dealer knows your vehicle best, has
factory-trained technicians and genuine
MOPAR® parts, and cares about your
satisfaction.
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INTRODUCTION 11
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine
which section contains the information you
desire.
Since the specification of your vehicle depends
on the items of equipment ordered, certain
descriptions and illustrations may differ from
your vehicle's equipment.
The detailed Index at the back of this Owner's
Manual contains a complete listing of all
subjects.
Symbols
Some vehicle components have colored labels
whose symbols indicate precautions to be
observed when using this component. Refer to
“Warning Lights and Messages” in “Getting To
Know Your Instrument Panel” for further infor-
mation on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS
against operating procedures that could result
in a collision, bodily injury and/or death. It also
contains CAUTIONS against procedures that
could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may
miss important information. Observe all Warn-
ings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip-
ment installed by van conversion/camper
manufacturers/body builders. US residents
refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is
Not Covered” section of the Warranty Informa-
tion. Such equipment includes video monitors,
VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items,
contact the applicable manufacturer.
Operating instructions for the special equip-
ment installed by the conversion/camper
manufacturer should also be supplied with your
vehicle. If these instructions are missing, please
contact an authorized dealer for assistance in
obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builder’s Guide
refer to www.ramtrucks.com. This website
contains dimensional and technical specifica-
tions for your vehicle. It is intended for Second
Stage Manufacturer's technical support. For
service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle
could seriously affect its roadworthiness and
safety and may lead to a collision resulting in
serious injury or death.
1
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12
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through
your Uconnect 4C or 4C NAV touchscreen
system (if equipped).
To access the Vehicle User Guide on your
Uconnect Touchscreen: Press the Uconnect
Apps button. From there, press the Vehicle User
Guide icon on your touchscreen. No Uconnect
registration is required.
Uconnect 4C NAV With 8.4–inch Display Vehicle User
Guide Touchscreen Icon
NOTE:
Vehicle User Guide features are not available
while the vehicle is moving. If you try to access
while the vehicle is in motion, the system will
display the message “Feature not available
while the vehicle is in motion”.
Pre-Installed Features
Your User Guide — Updated in real-time
Touchscreen convenience
Maintenance schedules and information
Comprehensive icon and symbol glossary
Available when and where you need it
Customizable interface
Multilingual
Once you launch your Vehicle User Guide, you
will be able to explore your warranty information
and radio manual when and where you need
them. Your Uconnect system displays the
Vehicle User Guide on your touchscreen radio to
assist in better understanding your vehicle.
There’s no app to download, no phone to
connect and no external device needed for play-
back. Plus, it’s updated throughout the year, in
real-time, so it never goes out of date.
Features/Benefits
Pre-installed on your Uconnect touchscreen
radio
Enhanced search and browsing capability
Robust NAV application (if equipped)
Add selected topics to a fast-access Favor-
ites category
Icon and symbol glossary
Warranty information
Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More
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GETTING TO KNOW YOUR VEHICLE 13
TIP:
When viewing a topic, tap the star icon to add it
to your Favorites, for easy access in the future.
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry (RKE) system (if equipped)
consists of a key fob and Keyless Enter-N-Go
feature.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
The key fob should not be placed next to the
wireless charging pad (if equipped).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the emergency key)
against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. The turn signal
lights will flash to acknowledge the unlock
signal. The illuminated entry system will also
turn on.
NOTE:
All doors can be programmed to unlock on the
first push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2
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14 GETTING TO KNOW YOUR VEHICLE
To Lock The Doors
If the vehicle is equipped with remote power
door locks, push and release the lock button on
the key fob to lock all doors. The turn signal
lights will flash and the horn will chirp to
acknowledge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when
the doors are locked with the key fob. This
feature can be turned on or turned off.
NOTE:
Pushing the lock button on the key fob while you
are in the vehicle will activate the vehicle secu-
rity alarm system. Opening a door with the
vehicle security alarm system activated will
cause the alarm to sound. Push the unlock
button to deactivate the vehicle security alarm
system.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or driving the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery model is one CR2032
battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate for further informa-
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
1. Remove the emergency key by pushing
and holding the release button located on
the side of the key fob while pulling the
emergency key out with your other hand.
Emergency Key Release button
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GETTING TO KNOW YOUR VEHICLE 15
2. Slightly remove the emergency key from the
key fob, approximately 10 mm. The blade of
the emergency key should just become
visible.
Emergency Key
3. Holding the key fob with the button side
facing down, use the emergency key to pry
up the battery cover until the cover releases
from the key fob housing.
Key Fob Back Cover Removal
4. Remove the battery by using the emergency
key to pry the battery out of its housing.
Key Fob Battery Removal
NOTE:
When replacing the battery, ensure the + sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
5. Replace the battery by pushing the new
battery down on an angle toward the top
edge of the opening. Then, push down on
the remainder of the battery to lock into
place.
Key Fob Battery Replacement
2
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16 GETTING TO KNOW YOUR VEHICLE
6. To assemble the key fob case, line up the
top edge of the back cover with the top of
the fob, and press the edges into the inter-
locking hinges until all edges snap together
with no large visual gaps.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Alternative Back Cover Removal Method:
The back cover of the key fob can also be
removed by inserting the emergency key into
the left or right side open slots, and twisting to
pop off the cover.
Alternate Key Fob Back Cover Removal Method
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer-
ence, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop-
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouil-
lage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom-
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual-
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli-
ance could void the user’s authority to operate
the equipment.
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GETTING TO KNOW YOUR VEHICLE 17
(Continued)
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the igni-
tion switch with the push of a button as long as
the Remote Keyless Entry key fob is in the
passenger compartment.
The Keyless Push Button Ignition has four oper-
ating positions; three of which are labeled and
will illuminate when in position. The three posi-
tions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will illumi-
nate.
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to operate
the ignition switch.
Keyless Push Button Ignition
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. Central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available.
RUN
Driving position.
All the electrical devices are available.
START
The engine will start.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
2
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18 GETTING TO KNOW YOUR VEHICLE
The engine only runs when the ignition is in the
ON/RUN position, or from a remote start
request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method
NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
NOTE:
Refer to "Starting The Engine" in "Starting And
Operating" for further information.
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
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