RAM Commercial Chassis Cab 3500 2019 User manual

FIRST Edition
Printed in the U.S.A.
19DD-126-AA
©2019FCA US LLC. All Rights Reserved.
Ram is a registered trademark of FCA US LLC.
CHASSIS CAB
OWNER’S MANUAL
2019
CHASSIS CAB
2019
DID_3353477_19ps_Ram_Commercial_Chassis_Cab_Owner_Manual_EN-US.indd 1 6/26/18 8:24 AM

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC
Copyright © 2019 FCA US LLC

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .................................................................................................................................................................................12
2 GETTING TO KNOW YOUR VEHICLE .........................................................................................................................................15
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ..............................................................................................................123
4 SAFETY .................................................................................................................................................................................................161
5 STARTING AND OPERATING ......................................................................................................................................................244
6 IN CASE OF EMERGENCY ..............................................................................................................................................................366
7 SERVICING AND MAINTENANCE .............................................................................................................................................410
8 TECHNICAL SPECIFICATIONS ....................................................................................................................................................475
9 MULTIMEDIA ....................................................................................................................................................................................487
10 CUSTOMER ASSISTANCE .............................................................................................................................................................585
11 INDEX ....................................................................................................................................................................................................590

2
INTRODUCTION
INTRODUCTION ..............................................................12
HOW TO USE THIS MANUAL .......................................13
Essential Information....................................................13
Symbols...........................................................................13
WARNINGS AND CAUTIONS .......................................14
VAN CONVERSIONS/CAMPERS ................................14
VEHICLE MODIFICATIONS/ALTERATIONS ...........14
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED......................15
KEYS .....................................................................................17
Key Fob ...........................................................................17
IGNITION SWITCH .........................................................23
Keyless Push Button Ignition.......................................23
REMOTE START — IF EQUIPPED..................................26
How To Use Remote Start............................................26
Remote Start Abort Message........................................26
To Enter Remote Start Mode........................................27
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................27
To Exit Remote Start Mode And Drive The Vehicle..... 27
Remote Start Comfort Systems — If Equipped.........27
General Information .....................................................28
SENTRY KEY .......................................................................28
Key Programming ........................................................29
Replacement Keys ........................................................29
General Information .....................................................30
VEHICLE SECURITY ALARM .......................................30
To Arm The System.......................................................30
To Disarm The System..................................................31
Rearming Of The System..............................................31
Security System Manual Override ..............................32
DOORS .................................................................................32
Manual Door Locks.......................................................32
Power Door Locks — If Equipped .............................33
Keyless Enter-N-Go — Passive Entry ........................34
Automatic Door Locks — If Equipped .....................37
Child-Protection Door Lock ........................................38
SEATS ................................................................................39
Manual Front Seat Adjustment....................................39
Manual Rear Seat Adjustment.....................................41
Power Driver Seat Adjustment — If Equipped.........42
Driver Memory Seats — If Equipped .......................44
Heated Seats — If Equipped ........................................47
Ventilated Seats — If Equipped...................................49
HEAD RESTRAINTS ......................................................50
Front Head Restraints ...................................................50
Rear Head Restraint Adjustment ................................52
Rear Head Restraint Removal......................................53

3
STEERING WHEEL .........................................................53
Tilt Steering Column ...................................................53
Heated Steering Wheel — If Equipped .....................54
DRIVER ADJUSTABLE PEDALS — IF EQUIPPED .....55
MIRRORS ............................................................................56
Inside Day/Night Mirror — If Equipped .................56
Automatic Dimming Mirror — If Equipped ............57
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped ................................................58
Outside Mirrors ............................................................58
Driver's Outside Automatic Dimming Mirror — If
Equipped.........................................................................59
Power Mirrors — If Equipped ....................................59
Power Convex Mirror Switch — If Equipped...........60
Trailer Towing Mirrors — If Equipped .....................61
Heated Mirrors — If Equipped .................................62
Tilt Side Mirrors In Reverse — If Equipped..............62
Power Folding Outside Mirrors For Standard And
Trailer Tow — If Equipped..........................................63
Illuminated Vanity Mirror — If Equipped ................65
EXTERIOR LIGHTS ..........................................................66
Multifunction Lever ......................................................66
Headlight Switch ...........................................................66
Daytime Running Lights (DRL) — If Equipped .....67
High/Low Beam Switch...............................................67
Automatic High Beam Headlamp Control — If
Equipped.........................................................................67
Flash-To-Pass ................................................................68
Automatic Headlights — If Equipped ......................68
Parking Lights And Panel Lights ................................69
Headlights On With Wipers (Available With
Automatic Headlights Only)........................................69
Headlight Delay.............................................................69
Lights-On Reminder......................................................69
Front Fog Lights — If Equipped .................................70
Turn Signals ................................................................70
Lane Change Assist — If Equipped............................70
Cargo Lights — If Equipped........................................71
Battery Saver...................................................................71
INTERIOR LIGHTS ............................................................72
Courtesy Lights..............................................................72
Illuminated Entry ..........................................................74
WINDSHIELD WIPERS AND WASHERS ....................74
Windshield Wipers ......................................................74
Rain Sensing Wipers — If Equipped .........................76

4
CLIMATE CONTROLS .....................................................77
Climate Controls Without A Touchscreen
Overview ......................................................................77
Climate Controls With A Touchscreen Overview....81
Climate Control Functions...........................................88
Automatic Temperature Control (ATC) ...................89
Operating Tips ..............................................................89
WINDOWS ..........................................................................92
Power Windows ...........................................................92
Wind Buffeting ..............................................................95
HOOD ...............................................................................95
To Open The Hood .......................................................95
To Close The Hood........................................................96
GARAGE DOOR OPENER — IF EQUIPPED ..............97
Before You Begin Programming HomeLink .............98
Canadian/Gate Operator Programming .................101
Using HomeLink .........................................................102
Security .........................................................................103
Troubleshooting Tips..................................................103
General Information....................................................103
INTERNAL EQUIPMENT ...............................................104
Storage...........................................................................104
Cupholders ..................................................................115
Electrical Power Outlets ............................................117
Power Inverter — If Equipped .................................119
Wireless Charging Pad — If Equipped ...................121
Overhead Sunglass Storage........................................122
GETTING TO KNOW YOUR INSTRUMENT
PANEL
BASE / MIDLINE INSTRUMENT CLUSTER ..............123
Base / Midline Instrument Cluster Descriptions....124
PREMIUM INSTRUMENT CLUSTER ...........................126
Premium Instrument Cluster Descriptions..............127
INSTRUMENT CLUSTER DISPLAY..............................128
Instrument Cluster Display Controls........................128
Oil Life Reset ................................................................130
Display Menu Items ....................................................131
Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions —
If Equipped ................................................................144

5
WARNING LIGHTS AND MESSAGES ........................146
Red Warning Lights ....................................................146
Yellow Warning Lights...............................................150
Yellow Indicator Lights ..............................................155
Green Indicator Lights................................................156
White Indicator Lights................................................157
Blue Indicator Lights...................................................158
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........158
Onboard Diagnostic System (OBD II)
Cybersecurity ...............................................................159
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .....................................................................159
SAFETY
SAFETY FEATURES .........................................................161
Anti-Lock Brake System (ABS) .................................161
Electronic Brake Control System ..............................162
AUXILIARY DRIVING SYSTEMS..................................174
Forward Collision Warning (FCW) With Mitigation —
If Equipped...................................................................174
Tire Pressure Monitoring System (TPMS) ............177
OCCUPANT RESTRAINT SYSTEMS ...........................187
Occupant Restraint Systems Features ......................187
Important Safety Precautions.....................................188
Seat Belt Systems .........................................................189
Supplemental Restraint Systems (SRS).....................202
Child Restraints ..........................................................214
Transporting Pets ......................................................240
SAFETY TIPS ...................................................................240
Transporting Passengers ............................................240
Exhaust Gas ..............................................................240
Safety Checks You Should Make Inside The
Vehicle ..........................................................................241
Periodic Safety Checks You Should Make Outside The
Vehicle...........................................................................243
STARTING AND OPERATING
STARTING THE ENGINE ..............................................244
Automatic Transmission.............................................245
Tip Start Feature ..........................................................245
Keyless Enter-N-Go — Ignition.................................245
Normal Starting Using ENGINE START/STOP
Button .........................................................................246
Cold Weather Operation (Below –22°F Or −30°C) ... 250
After Starting................................................................250
ENGINE BLOCK HEATER — IF EQUIPPED...............251

6
ENGINE BREAK-IN RECOMMENDATIONS ............251
PARKING BRAKE ...........................................................252
AUTOMATIC TRANSMISSION ....................................254
Ignition Park Interlock................................................255
Brake/Transmission Shift Interlock System ...........256
Six–Speed Automatic Transmission —
If Equipped ..................................................................256
Eight-Speed Automatic Transmission ....................265
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ....................................................................272
Four-Position Electronically Shifted Transfer Case —
If Equipped ..................................................................272
Manually Shifted Transfer Case — If Equipped.....277
LIMITED-SLIP DIFFERENTIAL ....................................281
POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY) ...................................................281
Stationary Mode ..........................................................282
Mobile Mode ................................................................283
POWER STEERING ..........................................................283
Hydraulic Power Steering..........................................283
SPEED CONTROL ...........................................................285
To Activate....................................................................285
To Set A Desired Speed...............................................286
To Vary The Speed Setting.........................................286
To Accelerate For Passing ..........................................287
To Resume Speed.........................................................288
To Deactivate................................................................288
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ..................................................................288
Adaptive Cruise Control (ACC) Operation.............290
Activating Adaptive Cruise Control (ACC) ............290
To Activate/Deactivate...............................................291
To Set A Desired ACC Speed.....................................292
To Cancel.......................................................................292
To Turn Off...................................................................293
To Resume ....................................................................293
To Vary The Speed Setting.........................................293
Setting The Following Distance In ACC ..................295
Overtake Aid ................................................................298
ACC Operation At Stop..............................................298
Adaptive Cruise Control (ACC) Menu.....................299
Display Warnings And Maintenance .......................300
Precautions While Driving With ACC .....................302
General Information....................................................306
Normal (Fixed Speed) Cruise Control Mode...........307

7
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................................309
ParkSense Sensors .......................................................310
ParkSense Warning Display ......................................310
ParkSense Display.......................................................310
Enabling And Disabling ParkSense..........................315
Service The ParkSense Rear Park Assist System.....315
Cleaning The ParkSense System ...............................316
ParkSense System Usage Precautions ......................316
PARKSENSE FRONT AND REAR PARK ASSIST .....317
ParkSense Sensors .......................................................318
ParkSense Warning Display ......................................318
ParkSense Display.......................................................318
Enabling And Disabling Front And/Or Rear
ParkSense......................................................................323
Service The ParkSense Front/Rear Park Assist
System ...........................................................................324
Cleaning The ParkSense System ...............................324
ParkSense System Usage Precautions ......................324
PARKVIEW REAR BACK UP CAMERA .................326
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ...................................................................330
REFUELING THE VEHICLE — GAS ...........................336
Loose Fuel Filler Cap Message .................................337
VEHICLE LOADING .....................................................337
Gross Vehicle Weight Rating (GVWR) ....................337
Payload..........................................................................338
Gross Axle Weight Rating (GAWR)..........................338
Tire Size.........................................................................338
Rim Size.........................................................................338
Inflation Pressure.........................................................338
Curb Weight .................................................................338
Loading .........................................................................338
TRAILER TOWING ........................................................339
Common Towing Definitions ....................................339
Trailer Hitch Type and Maximum Trailer Weight...... 344
Trailer Towing Weights (Maximum Trailer Weight
Ratings) ......................................................................345
Trailer And Tongue Weight ......................................345
Towing Requirements ................................................346
Towing Tips .................................................................353
SNOWPLOW ....................................................................355
2500/3500 Models Only..............................................355
RECREATIONAL TOWING (BEHIND MOTORHOME,
ETC.) ...................................................................................358
Towing This Vehicle Behind Another Vehicle ........358
Recreational Towing — Two-Wheel Drive Models.... 359
Recreational Towing — Four-Wheel Drive
Models...........................................................................359

8
DRIVING TIPS...................................................................363
Driving On Slippery Surfaces ...................................363
Driving Through Water .............................................364
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .............................366
ASSIST AND SOS SYSTEM — IF EQUIPPED ..............366
BULB REPLACEMENT ..................................................371
Replacement Bulbs .....................................................371
Replacing Exterior Bulbs ............................................373
FUSES..................................................................................380
Power Distribution Center.........................................381
JACKING AND TIRE CHANGING ..........................390
4500/5500 Models .......................................................391
Preparations For Jacking ............................................391
Jacking Instructions 4500 And 5500 Series...............392
To Stow The Flat Or Spare — If Equipped ..........396
Hub Caps/Wheel Covers — If Equipped ..............397
JUMP STARTING ............................................................398
Preparations For Jump Start ......................................399
Jump Starting Procedure............................................400
IF YOUR ENGINE OVERHEATS ..................................401
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ..............................................................402
MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION...............................................................403
FREEING A STUCK VEHICLE ......................................405
TOWING A DISABLED VEHICLE ...............................406
Two-Wheel Drive Models ..........................................407
Four-Wheel Drive Models..........................................408
Emergency Tow Hooks — If Equipped....................408
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................409
EVENT DATA RECORDER (EDR).................................409
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................410
Maintenance Plan ........................................................411
Heavy Duty Use Of The Vehicle ...............................414
ENGINE COMPARTMENT ..........................................415
6.4L Engine ..................................................................415
Checking Oil Level — Gas Engine ...........................416
Adding Washer Fluid ................................................416
Maintenance-Free Battery ..........................................417

9
DEALER SERVICE ...........................................................417
Engine Oil — Gas Engine ..........................................418
Engine Oil Filter .........................................................419
Engine Air Cleaner Filter .........................................420
Air Conditioner Maintenance .................................421
Accessory Drive Belt Inspection................................426
Body Lubrication .......................................................428
Windshield Wiper Blades .........................................428
Exhaust System ...........................................................431
Cooling System ...........................................................433
Brake System ...............................................................438
Automatic Transmission ............................................439
Rear Axle And 4x4 Front Driving Axle Fluid
Level ..........................................................................442
Transfer Case ...............................................................444
HOISTING .........................................................................444
TIRES ..................................................................................444
Tire Safety Information ............................................444
Tires — General Information ...................................454
Tire Types .....................................................................460
Spare Tires — If Equipped .....................................461
Wheel And Wheel Trim Care .................................464
Tire Chains (Traction Devices) .................................465
Tire Rotation Recommendations...............................466
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................468
Treadwear.....................................................................469
Traction Grades............................................................469
Temperature Grades ...................................................469
STORING THE VEHICLE .............................................470
BODYWORK......................................................................470
Protection From Atmospheric Agents ....................470
Body And Underbody Maintenance.........................471
Preserving The Bodywork..........................................471
INTERIORS .......................................................................472
Seats And Fabric Parts ................................................472
Plastic And Coated Parts............................................473
Leather Parts.................................................................474
Glass Surfaces ..............................................................474
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...............................................475
Vehicle Identification Number .................................475
BRAKE SYSTEM ...............................................................476
Hydraulic Brake Assist ...............................................476
WHEEL AND TIRE TORQUE SPECIFICATIONS .....476
Torque Specifications ................................................477

10
FUEL REQUIREMENTS ..............................................479
6.4L Engine ...................................................................479
Reformulated Gasoline ..........................................479
Materials Added To Fuel ..........................................480
Gasoline/Oxygenate Blends ....................................480
Do Not Use E-85 In Non-Flex Fuel Vehicles............481
CNG And LP Fuel System Modifications................481
MMT In Gasoline.........................................................481
Fuel System Cautions..................................................481
Carbon Monoxide Warnings ...................................482
FLUID CAPACITIES .....................................................483
FLUIDS AND LUBRICANTS .........................................484
Engine ...........................................................................484
Chassis .........................................................................486
MULTIMEDIA
UCONNECT SYSTEMS ...................................................487
DRAG & DROP MENU BAR ........................................487
CYBERSECURITY ............................................................488
UCONNECT SETTINGS .................................................490
Uconnect 3 Settings .....................................................490
Uconnect 4/4C/4C NAV Settings ............................509
Uconnect 4C NAV With 12–inch Display Settings ..... 529
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED .......................................................................550
Radio Operation...........................................................550
Media Mode..................................................................551
IPOD/USB/MP3 CONTROL — IF EQUIPPED ........551
RADIO OPERATION AND MOBILE PHONES .........555
Regulatory And Safety Information .........................556
VOICE COMMANDS .....................................................557
Introducing Uconnect .................................................557
Get Started ....................................................................557
Basic Voice Commands...............................................559
Radio..............................................................................561
Media.............................................................................564
Phone.............................................................................566
Voice Text Reply — If Equipped...............................569
Climate (4C/4C NAV) ................................................570
Navigation (4C NAV) .................................................572
SiriusXM Guardian (4C/4C NAV) —
If Equipped...................................................................573
Register (4C/4C NAV)................................................574

11
Mobile App (4C/4C NAV).........................................575
SiriusXM Travel Link (4C NAV)...............................576
Siri Eyes Free — If Equipped ....................................577
Using Do Not Disturb ................................................579
Android Auto — If Equipped ...................................579
Apple CarPlay — If Equipped ..................................581
General Information....................................................583
Additional Information ..............................................584
CD/DVD DISC MAINTENANCE ................................584
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR
VEHICLE ...........................................................................585
Prepare For The Appointment ..................................585
Prepare A List ..............................................................585
Be Reasonable With Requests....................................585
IF YOU NEED ASSISTANCE .........................................585
FCA US LLC Customer Center..................................586
FCA Canada Inc. Customer Center...........................586
In Mexico Contact........................................................586
Puerto Rico And U.S. Virgin Islands ........................586
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) .................................................587
Service Contract ..........................................................587
WARRANTY INFORMATION.......................................588
MOPAR PARTS.................................................................588
REPORTING SAFETY DEFECTS ...................................588
In The 50 United States And Washington, D.C.......588
In Canada......................................................................589
PUBLICATION ORDER FORMS ...................................589

12
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans-
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple-
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom-
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa-
tion, that may or may not be applicable to your vehicle, will

INTRODUCTION 13
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA aims at a constant
improvement of the vehicles produced. For this reason, it
reserves the right to make changes to the model described for
technical and/or commercial reasons. For further informa-
tion, contact an authorized dealer.
If applicable, refer to the Owner’s Manual Supplement for
related information.
NOTE:
After reviewing the Owner’s Information, it should be stored
in the vehicle for convenient referencing, and remain with
the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.
The detailed index at the back of this Owner's Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further infor-
mation on the symbols used in your vehicle.
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14 INTRODUCTION
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce-
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver-
sion/camper manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Section 2.1.C. Cana-
dian residents refer to the “What Is Not Covered” section of
the Warranty Information book. Such equipment includes
video monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer.
Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimen-
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.

15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through your Ucon-
nect 4C or 4C NAV touchscreen system — If Equipped.
To access the Vehicle User Guide on your Uconnect Touch-
screen: Press the Uconnect Apps button. From there, press
the Vehicle User Guide icon on your touchscreen. No Ucon-
nect registration is required.
Uconnect 4C NAV With 8.4–inch Display Vehicle User
Guide Touchscreen Icon
2

16 GETTING TO KNOW YOUR VEHICLE
NOTE:
Vehicle User Guide features are not available while the
vehicle is moving. If you try to access while the vehicle is in
motion, the system will display: Feature not available while
the vehicle is in motion.
Pre-Installed Features
Once you launch your Vehicle User Guide, you will be able
to explore your warranty information and radio manual
when and where you need them. Your Uconnect system
displays the Vehicle User Guide on your touchscreen radio
to assist in better understanding your vehicle. There’s no app
to download, no phone to connect and no external device
needed for playback. Plus, it’s updated throughout the year,
in real-time, so it never goes out of date.
Features/Benefits
• Pre-installed on your Uconnect touchscreen radio
• Enhanced search and browsing capability
• Robust NAV application — If Equipped
• Add selected topics to a fast-access Favorites category
• Icon and symbol glossary
• Warranty information
• Crucial driver information and assistance:
Tip:
When viewing a topic, tap the star icon to add it to your
Favorites, for easy access in the future.
Your User Guide —
Updated in real-time
Available when and where
you need it
Touchscreen convenience Customizable interface
Maintenance schedules and
information Multilingual
Comprehensive icon &
symbol glossary
Operating Instructions Maintenance Schedules
Warranty Information Emergency Procedures
Fluid Level Standards 911 Contact and More

GETTING TO KNOW YOUR VEHICLE 17
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal.
The key fob allows you to lock or unlock all doors, as well as
activate the Panic Alarm from distances up to approximately
66 ft (20 m) using a handheld key fob. The key fob does not
need to be pointed at the vehicle to activate the system.
NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 3 mph (5 km/h).
• The key fob should not be placed next to the wireless
charging pad (if equipped).
Key Fob
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
1 — Emergency Key
2 — Unlock
3 — Lock
4 — Remote Start
5 — PANIC
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18 GETTING TO KNOW YOUR VEHICLE
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the Emer-
gency Key) against the ENGINE START/STOP button and
push to operate the ignition switch.
To Unlock The Doors
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors. The turn signal lights
will flash to acknowledge the unlock signal. The illuminated
entry system will also turn on.
NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash and the horn will
chirp to acknowledge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti-
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.