Rand McNally HD 100 User manual

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User Manual

2
HD 100 Use
r
Manual
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Support
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Call us: 1-800-641-RAND (7263)
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E- ail us: [e-mail]
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Write to us:
Rand McNally
Attn: HD 100
®
Customer Support
106 Hi-Lane
Richmond, KY 40475
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Safe Driving Practices:
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This product is powered by lead-acid battery
Always use your best judgment, exercise caution and common sense
,Don’t Short Circuit. when the vehicle is in motion. Do not become distracted by the device
while driving. Minimize the amount of time spent looking at the device
while driving and use voice prompts when possible.
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When using the device, maintain a distance of
Do not input destinations, change settings, or access any functions
20cm from the body to ensure compliance with
requiring prolonged use of the device controls while driving. Pull over in
RF exposure requirements. asafeandlegalmannerbeforeattemptingsuchoperations. 
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2
HD 100 Use
r
Manual
HD 100 User Manual 3

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FCC Compliance Statement
This device complies with part 15 of the FCC rules. to the following two
conditions: (1) this device may not cause harmful Operation is subject
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
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This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and may cause harmful interference to radio
communications if not installed and used in accordance with the instructions.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the
following measures:
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• Reorient or relocate the receiving antenna.
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• Increase the separation between the equipment and the receiver.
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• Connect the equipment into an outlet that is on a different
circuit from the telematics unit.
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• Consult the dealer or an experienced radio/TV technician for help.
NOTE: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications or
changes to this equipment. Such modifications or
changes could void the user’s authority to operate the
equipment.

4
HD 100 Use
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Manual
Table of Contents
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Activating Your HD 100 for the First Time ................................... 5
Download Dock ....................................................................... 5
Connect HD 100 ...................................................................... 6
Activate Service Plan ................................................................. 6
Configure Account Settings ......................................................... 6
Connect TND
™
720 ................................................................... 6
Installing Your HD 100 ............................................................... 7
Installation Kit ......................................................................... 7
Installation Instructions ............................................................ 7-8
Alternative Install Options .......................................................... 8
Quick Diagnostics ..................................................................... 8
Troubleshooting .................................................................. 9-11
Accessing the Connect Web Portal ............................................. 12
Log On ................................................................................. 12
Feature Overview ................................................................ 13-14
Using the HD 100 Software ...................................................... 15
Getting Started ....................................................................... 15
Power On .......................................................................... 15
Log On ............................................................................. 15
Warning Screen ................................................................... 16
On-screen Keyboard ................................................................. 17
Status Bar .......................................................................... 18
Screen Calibration ................................................................ 19
HD100 Home Menu ............................................................... 20
Home Menu Safe-driving Screen .............................................. 21
HD 100 Mail ......................................................................................... 22
Inbox ............................................................................................... 23
Open Message..........................................................................................24
Outbox ............................................................................................ 25
Send Messages ...........................................................................................26
Options............................................................................................ 27
Mail Safe-driving Screen........................................................................ 27
HD 100 Hours of Service............................................................................ 28
Summary ..........................................................................................29-30
Duty Status ....................................................................................... 31-35
Logs ....................................................................................................36-38
DVIR .......................................................................................... 39-42
Options....................................................................................... 43-45
Company ......................................................................................... 46
HOS Safe-driving Screen....................................................................... 47
HD 100 SysInfo........................................................................................... 48
Settings ........................................................................................... 49
Info......................................................................................................... 49
Diagnostics...................................................................................... 50
SysInfo Safe-driving Screen................................................................... 51
HD 100 Stats .............................................................................................. 52
Driver Performance ................................................................................ 53
Fault Codes ..................................................................................................54
Help & Customer Support Information ....................................... 55
User Documentation .................................................................................. 55
Additional Resources ............................................................................55
Customer Support ...................................................................................... 56

6
HD 100 Use
r
Manual
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Activating Your HD 100 for the First Time
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NOTE: You need a TND
™
720 device to use your HD 100.
Activating your HD 100 will require you to plug both your
HD 100 and your TND
™
720 into your computer.
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Download the Dock
If you do not already have the Rand McNally Dock downloaded, go to
randmcnally.com/HD100dock and download and install the Dock.
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The Rand McNally Dock is an essential part of your Rand McNally GPS
device. It provides you with free software upgrades and access to map
updates. Through the Dock, you can also access the user guide for
your device and send feedback to Rand McNally via “Tell Rand”.
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To get started, click the link below to download the installation file.
Save the file to your desktop or another folder on your computer, then
select the file and click “run” to begin the installation. If the download
does not start, please adjust the settings on your Internet browser
and/or anti-virus software.
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Please connect your IntelliRoute
®
TND
™
to your computer to begin
using the Rand McNally Dock.

HD 100 Use
r
Manual
7
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Activating Your HD 100 for the First Time
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Connect HD 100
Connect your HD 100 device to your computer with the
provided USB cable.
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The Dock will then walk you through step by step to activate
your service plan, configure your account settings and pair
your HD 100 and TND™ 720.
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Activate Service Plan
Select and purchase the HD 100 service plan that works for your
needs. The Dock will display information on these service plans.
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Configure Account Settings
The Dock will walk you through the essential settings and account
information you need to configure so you can use your HD 100 device
out of the box.
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NOTE: For more information on additional settings to further
customize your user experience, log in to the portal and click the
Help tab, then select Connect Help. The Connect web portal User
Manual will appear in a new tab in your browser. Click on the
Management section to view all account settings available to you.
Pair HD 100 with TND
™
720
You will be instructed to unplug your HD 100 first, then plug in your
TND
™
720 device. The Dock will then pair these two devices, enabling
them to work together once you install them in your truck.

8
HD 100 Use
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Manual
Installing Your HD 100
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Installing your HD 100 can take as little as 10 minutes. Install
instructions are provided here, as well as quick diagnostic
information so you can make sure your device is working correctly.
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Installation Kit
HD 100 Device HD 100 Get Started Card
9-pin Power Cable HD 100 User Manual
USB Cable Rand McNally Hours of Service Visor Card
Adhesive Velcro Strips Cable Ties
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Installation Instructions
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1. Locate the truck’s diagnostic port. Remove the plug on the
diagnostic port, connect the cable, and lock the collar and place.
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2. Route cable from the diagnostic port to the area where you
would like the HD 100 to be mounted, making sure to place it
away from any vents and where it won’t interfere with driver
(the right-most corner of the dash is usually an ideal area to
place the device), tucking the cable in the space between the
windshield and the dash.
3. Connect the device to the cable. You may choose to position the
device so the LEDs on the front of your device face away from
you so as to not distract while driving.
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4. Wipe the dash area where you would like to place the HD 100
with the alcohol-based wipe, making sure the surface dries
thoroughly. Peel the protective layer off one side of the Velcro
strips and place on the bottom of the HD 100 device, then peel
the other protective layer and place the device on your dash in
the desired location, pressing firmly to secure it to the
dash surface.
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5. Once the HD 100 is installed and connected to vehicle with
the cable, turn your truck on to accessory mode (the mode you
use to operate your radio and A/C without turning the ignition
on fully). The four lights on the side of the device should
illuminate. Check the colored LEDs on the side of your HD 100
to ensure the device is connected and running properly (Power:
Red, Wi-Fi: Amber, Cell: Green, Jbus: Blue).
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6. Turn on your TND
™
720 device. You will first see the
IntelliRoute
®
software Home Menu. Click the HD 100 button
on this screen.