Raybend RAI-1500 Manual

INSTALLATION AND SERVICE MANUAL
Model # RAI-1500
Primary Sump Pump Backup Power System
2723 Kersten Court, Kalamazoo, Michigan 49048
www.RAYBEND.com
Phone: [phone]
© 2020 RAYBEND. All Rights Reserved.
NOTICE: INSTALLER - Please provide this manual to the property owner
responsible for the service and maintenance of the sump pump system.

GENERAL INFORMATION
To ensure safe and reliable operation, please carefully read this service and installation manual in its entirety before
installing and / or using this product. Reasonable care and safe methods in according with sound plumbing practices
should be strictly adhered to. Before installation, refer to and understand all relevant local plumbing and electrical codes.
DO NOT THROW AWAY THIS MANUAL. Keep it in a safe place so that you may refer to it for periodic service and
maintenance.
Always disconnect the power before servicing this product. Failure to do so may result in
serious injury or death. Consult with a qualied electrician if you are unsure of the power
source or cannot determine whether power has been properly disconnected
• Risk of electric Shock. Always disconnect power before servicing.
• Do not make any electrical connections while standing on a wet surface or with wet hands.
• Electrical Connections and wiring for a pump installation should only be made by qualied personnel.
• This equipment is only for use on 115 volt and is equipped with an approved 3-conductor cord and 3-prong,
grounding-type plug. To reduce the risk of electric shock, be certain that it is connected to a properly grounded,
grounding type receptacle.
• For proper and safe operation, the temperature range where this unit is to be installed is 40°F to 120°F and well
ventilated. Avoid installing in direct sunlight.
• DO NOT bypass grounding wires or remove the ground prong from the plug.
• DO NOT use an extension cord.
• NEVER plug this unit into an outlet while standing on a wet surface.
• NEVER lift this product by the electrical power cord.
• NEVER attempt to open or service this unit while it is connected to an electrical power supply.
• DO NOT pump gasoline or any ammable liquid near this unit. Explosion, re or serious injury or death may result
from pumping gasoline or any ammable liquid with this product.
• To reduce risk of electrical shock, fully read and understand the operating and installation instructions
accompanying this unit BEFORE attempting to install or operate this unit.
• Know the application, limitations, and potential hazards.
• Periodically inspect sump, pump and system components.
• Maintain at least 12 inches of clearance around this unit after installed. Do not store anything on top of this unit.
This surfaces of this unit may become hot to the touch, particularly during periods of high demand / use.
• Keep free of debris and foreign objects. Perform routine maintenance as required.
Personal Safety:
• Wear safety glasses at all times when working with pump systems.
• Keep work area clean, uncluttered and properly lighted – replace all unused tools and equipment.
• Keep visitors at a safe distance from work area.
• Make workshop child-proof – with padlocks, master switches, and by removing starter keys.
• When wiring an electrically driven pump, follow all electrical and safety codes that apply.
SAFETY INFORMATION

OPERATION
CHARGER SWITCH
POWER SWITCH
CHARGING
INDICATOR
POWER
INDICATOR
REVERSE POLARITY
PROTECTION
OUTPUT POWER
OUTLETS
COOLING FANS
POSITIVE
BATTERY
TERMINAL
(RED)
NEGATIVE
BATTERY
TERMINAL
(BLACK)
When 120VAC household power is available to the Power Unit and the unit is powered ON ( Power
Indicator is “GREEN”) , household power is directly routed through to both of the Output Power Outlets
on this unit. While the CHARGER SWITCH in the on position, the Power Unit is also charging the deep
cycle battery. The Charging Indicator will be “RED” while charging the battery and “GREEN” once the
battery is fully charged. When you loose household power, the Power Unit will automatically activate
and convert your 12VDC Battery to 120 VAC Pure Sine Wave output at both of the Power Unit Outlets.
It is recommended that you keep both the Charger Switch and the Power Switch in the “ON“ position
unless you are changing the battery or performing other maintenance on the unit.
The STATUS INDICATOR LED will turn RED when the Power Unit is overloaded, overheating, low
household voltage, or a short circuit. See Troubleshooting Guide for more information.
STATUS
INDICATOR

INSTALLATION
1. Mount the power unit on the wall at least 36 inches off the oor and within 3 feet of a 120 VAC
electrical outlet. Secure to the wall studs or anchor securely to a block wall. Make sure to keep all
sides of the power unit clear of obstructions by at least 12“. DO NOT PLUG THE POWER UNIT
INTO THE 120VAC OUTLET AT THIS TIME.
2. Connect the BLACK battery lead to the BLACK terminal on the power unit. Tighten the terminal
retention knob securely by hand. Do not use any tools to tighten as this may break the retention
knob.
3. Connect the RED battery lead to the RED terminal on the power unit. Tighten the terminal
retention knob securely by hand. Do not use any tools to tighten the terminal retention knob as
this may break the retention knob.
4. Connect the BLACK battery lead to the BLACK terminal on your 12 VDC Deep Cycle Battery.
Secure the connection per the battery manufacturer’s recommendation.
5. Connect the RED battery lead to the RED terminal on your 12 VDC Deep Cycle Battery. Secure
the connection per the battery manufacturer’s recommendation.
6. Plug the power unit into the 120 VAC outlet.
7. Conrm that the Charger Switch and Power Switch are in the “OFF” Position. Plug your sump
pump into either of the two 120 VAC Output Power Outlets.
8. Turn on both the Charger Switch and the Power Switch. The LEDs above both switches should be
green. Your system is now properly setup.
TROUBLE-SHOOTING
Always disconnect the power unit from power sources before handling. This guide
is designed to help identify reasons for potential operating problems. It is not a service guide.
Dismantling of the power unit voids warranty. Servicing of power unit should be referred to the factory
or its authorized service centers.
NOTE: The manufacturer assumes no responsibility for injury or damage associated with disassembly
or modication of the power unit. Consult with customer service before attempting any disassembly.
TEST
To verify that your system is setup properly to operate in the event of a power failure:
1. Unplug the Power Unit from the 120VAC Outlet.
2. Lift the oat switch on your sump pump. The pump should operate normally. The Power Unit is
now converting the 12VDC from your battery into a pure sine wave 120 VAC output to your pump.
3. Plug your Power Unit back into your home’s 120 VAC Outlet.

TROUBLE-SHOOTING (CONTINUED)
PUMP DOES NOT RUN OR HUM.
1. Power Unit Fuse/Overload Protection tripped or loose. Check / replace fuse.
2. Water level in pit may be too low to activate switch. Add more water to pit.
3. Plug on power cord may not be making contact in receptacle. Check security and connection.
4. If the pump is using the series (piggyback) cord plug, the plugs may not be connected tightly together.
5. Float may be obstructed. Make sure oat is free and not interfering with the pit wall or other obstruction.
6. If all symptoms check OK, the motor winding may be open. Consult factory.
PUMP RUNS OR HUMS BUT DOES NOT DELIVER WATER.
1. Check valve may be installed backwards or is defective. Check to make sure it is installed properly and apper in
valve is free to move.
2. Discharge line may be blocked or frozen. Check to see if line passes through cold areas or is blocked.
3. Vertical lift may be beyond pumps capability. See chart below for your pump’s maximum lift capability.
4. Check to see if inlet screen of pump is plugged or the impeller is jammed. Clean inlet and impeller as needed.
5. Pump Impeller may be jammed. Check for foreign material such as construction debris, stones, etc. that might be
preventing the impeller from rotating. Reminder: Make sure pump is disconnected from power source before checking
inlet and impeller area.
PUMP RUNS AND REMOVES WATER BUT DOES NOT SHUT OFF.
1. Float is stuck in the “on” position. Check to make sure the oat is free to move up and down without obstruction.
2. Switch may be defective. Consult factory.
PUMP RUNS BUT DELIVERS VERY LITTLE WATER.
1. Vertical lift is approaching the pump’s maximum lift capability. Refer to the above maximum lift chart.
2. Pump’s inlet is partially blocked. Check to make sure the inlet is clear of debris.
3. Discharge line is partially blocked. Check line for blockage.
4. Check valve is not opening all the way. Check for defective, reversed, or blocked check valve.
PUMP CYCLES TOO OFTEN OR RUNS CONSTANTLY
1. Check Valve may have failed causing discharged water to return to the sump pit. Cycle pump and look for water
rushing back through the pump inlet. Replace Check Valve as necessary.
2. Pump May be sized incorrectly. Check with your local plumber for recommendation.
3. Pump Inlet may be blocked. Unplug pump from power source and clean inlet.
SYSTEM STATUS LED IS RED
A RED Power Indicator LED is a sign of system trouble. Make sure that the cooling fans are clear
of any obstacles and debris. Check your household voltage to make sure it is at least 110 VAC. If
you are using both outlets, make sure the combined wattage does not exceed 1500 WATTS on a
continuous basis. The Power Unit will automatically shut down, an alarm will sound and the System
Status LED will turn RED when the load exceeds 120% of the rated 1500 Watts.
LOW VOLTAGE ALARM
When the Battery voltage falls below 10.4 VDC, an audible alarm will sound to indicate that it needs
to be recharged. Make sure that the Charger Switch is in the ON position.

MAINTENANCE
The power unit should be checked frequently for debris and/or build up on the cooling fans which may interfere with
proper ow to cool the unit during operation. The cooling fans should be cleaned with a vacuum to remove any buildup at
least every 3 months or more frequently if the unit is mounted in a an area where excess dust or debris my be present.
Deep Cycle Batteries generally last between 3 to 5 years in a sump pump backup installation. It is recommended that the
battery is tested every 6 months to ensure it is ready for service.
FOR YOUR RECORDS
Date of Purchase
Place of Purchase
Serial Number
ATTACH RECEIPT HERE
Installed by:
Model Number
Note:
You MUST retain your original purchase receipt along with this manual. In
theeventthatyouneedtoexerciseawarrantyclaim,youMUSTsendacopy
of the purchase receipt along with the material or correspondence. Please
call RAYBEND (269-254-8497 for return authorization and instructions.

Limited Three-Year Warranty
WHAT THIS WARRANTY COVERS
When used and maintained in normal use and in accordance with the Owner’s Manual, your RAYBEND
product is warranted against original defects in material and workmanship for a full three years from the
date of purchase (the “Warranty Period”). During the Warranty Period, RAYBEND will repair or replace
at no coast to you, to correct any such defect in products founds upon examination by RAYBEND to be
defective in materials or workmanship.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover:
Use of the product in a non-residential application, improper installation and/or maintenance of
the product, damage due to misuse, acts of God, nature vandalism or other acts beyond control
of RAYBEND, owner’s acts or omissions, use outside the country in which the product was initially
purchases and resales of the product by the original owner. This warranty does not cover pick up,
delivery, transportation or house calls. However, if you mail your product to a RAYBEND Sales and
Service Center for warranty service, cost of shipping will be paid one way. This warranty does not apply
to products purchased outside of the United States, including its territories and possessions, outside of
U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from
a party that is not an authorized retailer, dealer or distributor of RAYBEND products.
OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned. This Warranty shall be governed and
construed under laws of the sate of Ohio. The Warranty Period will not be extended by any replacement
or repair performed under this Warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND
REMEDY PROVIDED BY RAYBEND . ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OR MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE,
ARE DISCLAIMED. IN NO EVENT WILL RAYBEND BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY
PARTY CLAIMING THROUGH OWNER WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT,
OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states
do not allow for the exclusion of consequential damages, so the above exclusion may not apply to you.
This warranty gives you specic rights. You may also have other that vary from state to state.
Thank you for choosing a RAYBEND product!
2723 Kersten Court, Kalamazoo, Michigan 49048
www.RAYBEND.com
Phone: [phone]
© 2020 RAYBEND. All Rights Reserved. 95006-01