Reach REACH CL4000 Series User manual


Copyright © SZ Reach Tech Co., Ltd.
REACH Media Master
CL4000H（Powolive™）
User Manual
V2.1
2012-01

REACH CL4000（Powolive™）
User Manual
Copyright © SZ Reach Tech Co., Ltd. 2/47
SZ Reach Tech Co., Ltd provides full technical supports for the customers. If you
have any inquiries, please contact the local Reach office or contact the Reach
headquarters directly.
SZ Reach Tech Co., Ltd
Address: 6/F, Block B, Kingdee Software park, #2, Hi-Tech 12th,
South Road, Hi-tech Industrial Park, Nanshan District,
Shenzhen, P.R.China
Postal code:
518057
Website: http://www.szreach.com
Tel.: [phone]
Hotline: [phone]
Fax: [phone]
Copyright © SZ Reach Tech Co., Ltd. 2012. All rights reserved.
Any part of this document, including the text, image and graph, is the property of SZ
Reach Tech Co., Ltd. No part of this document shall be copied in any means without the
prior written consent of Reach. Reach reserves the right to revise this document without
any prior notice.
Reach provides warranty of limited liabilities for the software and hardware of the
product. For any loss of the users caused by the design defect of the software and
hardware, Reach will compensate the user with the amount up to the price specified in the
product purchase contract.
Trademark Statement
, Reach, REACH, , Beyonsys™, Powolive™ and Reach
Software are the trademarks of SZ Reach Tech Co., Ltd. Windows, Windows 95,
Windows 98, Windows NT, Windows 2000, Windows 2003, Windows XP and Windows 7
are the trademarks of Microsoft. Other trademarks are the properties of their respective
owners.
Note:
This user manual is compiled to ensure easy installation and configuration of the
product. Please read this manual carefully before using the product so as to make best
use of all its functions.

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This manual is subject to update from time to time without prior notice. If you come
across any problem that cannot be solved according to the manual, please contact Reach
for solutions. Thank you.

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Contents
I OVERVIEW.................................................................................................................................6
II INSTALLATION.........................................................................................................................7
2.1 PRODUCT INTRODUCTION..............................................................................................................7
2.2.1 Product front view................................................................................................................7
2.2.2 Back view of the basic system...........................................................................................7
2.2.3 Back view of the interface modules..................................................................................8
2.2 CONNECT CABLES.........................................................................................................................9
III GET STARTED.........................................................................................................................9
3.1 STARTUP AND SHUTDOWN.............................................................................................................9
3.2 LCD PANEL..................................................................................................................................10
3.3 BUTTONS ON THE FRONT PANEL.................................................................................................10
3.4 NETWORK....................................................................................................................................11
3.5 INSTALL AND DOWNLOAD PLUG-INS............................................................................................12
IV LIVE STREAMING...................................................................................错误！未定义书签。
4.1 START AND CLOSE LIVE STREAMING...........................................................................................13
4.2 WATCHING LIVE STREAMING AS A COMMON USER.....................................................................14
V RECORD..................................................................................................................................14
5.1 QUICK RECORD ON WEB INTERFACE..........................................................................................14
5.2 ADVANCED RECORD ON WEB INTERFACE...................................................................................15
5.3 SCHEDULED RECORD..................................................................................................................16
5.3.1 Add new scheduled record...............................................................................................17
5.3.2 Modify scheduled record..................................................................................................18
5.3.3 Delete scheduled record...................................................................................................18
5.3.4 Record immediately..........................................................................................................19
5.4 STOP RECORD ON WEB INTERFACE............................................................................................19
5.5 RECORD WITH BUTTONS ON THE FRONT PANEL.........................................................................20
VI VOD.........................................................................................................................................20
6.1 VOD AS THE ADMINISTRATOR.....................................................................................................20
6.2 VOD AS A COMMON USER...........................................................................................................21
6.3 SEARCH FILES.............................................................................................................................21
6.4 MODIFY FILES..............................................................................................................................22
6.5 DELETE FILES...............................................................................................................................23
6.6 SYNCHRONIZE FILES....................................................................................................................23
VII DOWNLOAD.........................................................................................................................24
VIII USER MANAGEMENT........................................................................................................25
8.1 ADD NEW USER...........................................................................................................................26
8.2 MODIFY USER ATTRIBUTES.........................................................................................................26

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8.3 EDIT THE VOD AUTHORITY OF USER..........................................................................................27
8.4 DELETE USERS............................................................................................................................28
8.5 LDAP USER AND USER GROUP MANAGEMENT..........................................................................28
IX SETTINGS..............................................................................................................................29
9.1 SET VOD AND RECORD PARAMETERS.......................................................................................29
9.1.1 Set Live bit-rate..................................................................................................................29
9.1.2 Adjust the screen position................................................................................................30
9.1.3 Adjust the screen color.....................................................................................................31
9.1.4 Control the camera PTZ...................................................................................................31
9.2 SET SYSTEM PARAMETERS.........................................................................................................32
9.2.1 Upgrade the system..........................................................................................................32
9.2.2 Modify the language..........................................................................................................32
9.2.3 Restart the system and synchronize the time...............................................................33
9.2.4 IP settings...........................................................................................................................33
9.2.5 Configure the network storage........................................................................................34
9.2.6 Modify the device name....................................................................................................35
9.2.7 Recording duration for single file.....................................................................................35
9.2.8 System configuration........................................................................................................35
9.2.9 FTP server management..................................................................................................36
9.2.10 LDAP sever configuration..............................................................................................36
X SIGN OUT AND EXIT..............................................................................................................37
XI LOG MANAGEMENT.............................................................................................................37
XII TROUBLESHOOTING..........................................................................................................38
XIII INTRODUCTION TO RECPLAYER.....................................................................................39
13.1 PRODUCT OVERVIEW................................................................................................................39
13.2 ENVIRONMENT FOR SOFTWARE AND HARDWARE INSTALLATION..............................................40
13.3 INTRODUCTION TO THE INTERFACE...........................................................................................40
13.4 FUNCTIONS................................................................................................................................41
13.4.1 Receive live streaming...................................................................................................41
13.4.2 Receive VOD...................................................................................................................42
13.5 PREVIEW CONTROL...................................................................................错误！未定义书签。
13.6 ADD MARKS...............................................................................................错误！未定义书签。
13.7 ONLINE COMMUNICATION..........................................................................................................43
13.8 CHANGE PICTURE LAYOUT........................................................................................................45
13.9 PLAY OF LOCAL LIST..................................................................................................................46
13.10 PLAY CONTROL.......................................................................................................................47
13.10 OTHER OPTIONS.....................................................................................................................47
13.10.1 Select the language......................................................................................................47
13.10.2 View the software version............................................................................................47

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I Overview
As a new generation of visual information recorder and propagation equipment,
REACH CL4000 Series Media Master is developed by SZ Reach Tech Co., Ltd. for
recording and streaming meetings for large and medium-sized organizations. Its modular
design allows up to 4 modules to be put into the unit. It supports the recording, live
streaming and VOD of 4 ways visual signals in free combinations. There are optional SD
module, VGA module, HD DVI module, HD SDI module, decoding module for users to
configure flexibly according to their needs (please refer to the User Manual of Decoder for
details). Different modules can realize different functions, such as the recording, live
streaming, VOD, multithread mode saving, local preview and local playback of signals in
free combinations. These signals include SD video signals (such as composite video),
VGA, HD video signals (such as aberration, DVI, HDMI and HD-SDI) and one-way audio
signal. The structure of CL4000 is 1U and 19-inch, which is applicable for engineering use.
The system supports switching between the PowoLive™ and BeyondSys™ platforms, so
that users can choose or transfer the business according to the applications. As a highly
flexible recording and streaming business platform, CL4000 is configurable, expandable
and movable, satisfying the needs for recording and streaming the visual information in
meeting, training and teaching of large and medium-sized organizations.
The BeyonSys™ platform supports multiple operating systems (such as Windows OS
and Mac OS) and multiple browsers (such as Internet Explorer, Safari and Chrome).
Adopted the play buffer mode, it is applicable for WAN, supporting synchronous recording,
live streaming and VOD of up to 3 pictures, as well as image index and online editing.
The PowoLive™ platform supports RecPlayer, 1080p@60Hz video, and synchronous
recording, live streaming and VOD of up to 6 pictures. The live streaming delay is less
than 0.5s and is applicable for LAN.
This manual introduces the CL4000 series using PowoLive™ platform. For better
explanation, one-way DVI, one-way SD and one-way VGA are adopted as the typical
configuration.

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Fig. Product appearance
II Installation
2.1 Product Introduction
2.2.1 Product front view
Fig. Product front view
1. Power LED
2. Hard disk LED
3. Network LED
4. Status LED
5. LCD
6. Taking picture button
7. Mute button
8. Start record button
9. Pause button
10. Stop record button
2.2.2 Back view of the basic system
Fig. Back view of the basic system

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1. Power switch
2. Power interface
3. RS232 serial port
4. Network interface
5. Audio input interface
6. Audio output interface
7. MIC interface
8. 2 USB ports
9. DVI 1 or HD SDI 1 Module
10. DVI 2 or HD SDI 2 Module
11. DVI3 or HD SDI 3 Module
12. NULL
2.2.3 Back view of the interface modules
DVI 1 module
Back view of DVI module OR
1. DVI loop out port
2. DVI input port
HD SDI 1 module
Back view of HD SDI module
1. HD-SDI loop out port
2. HD-SDI input port
DVI 2 module
Back view of DVI module OR
1. DVI loop out port
2. DVI input port
HD SDI 2 module
Back view of HD SDI module
1. HD-SDI loop out port
2. HD-SDI input port
DVI 3 module
Back view of DVI module OR
1. DVI loop out port
HD SDI 3 module
Back view of HD SDI module
1. HD-SDI loop out port

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2. DVI input port
2. HD-SDI input port
2.2 Connect Cables
1. Put the device at the even and flat position.
2. Connect the SD video source, HD video source or computer signal source to the
corresponding module input ports with the corresponding video cables according
to the actual modular configuration of the device. To loop out the signals, connect
the device loop out port to the display equipment or matrix with the corresponding
video cables.
3. Connect the audio source to the audio input port Line In with the stereo audio
cable. If there is microphone input, connect the microphone cable to the port Mic
In.
4. To control the camera PTZ, connect the camera PTZ control port with the device
serial port with the serial port cable.
5. Connect the network cable to the device’s network port, so that the device will be
connected to the network planned by the network administrator.
6. Connect the power of adaptor to the power interface and plug the adaptor to the
power socket.
III Get Started
3.1 Startup and Shutdown
Before starting up the device, please make sure that the cables are properly
connected, and then turn on the power switch on the rear panel of the device. The power

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LED of the device will be constantly ON after the device starts up. The hard disk LED will
flash constantly and quickly until the startup completes.
Before shutting down the device, please make sure that the device has stopped
recording and that the parameters have been saved. Then turn off the power switch on the
rear panel of the device, thus protecting the hard disk and preventing data loss.
3.2 LCD Panel
After the device starts up, some information about the device’s status will be
displayed on the LCD panel, such as the operating status, equipment model, IP address,
subnet mask and gateway, etc.. The device model will be displayed as “CL4000xxxxxx”,
and the IP address, subnet mask and gateway will be displayed in turn as
“xxx.xxx.xxx.xxx”.
3.3 Buttons on the Front Panel
The users can use the buttons on the front panel to control the quick record, after the
device runs normally. The button’s LED indicates the current operating status of the
device.
Mute button: The LED is off by default. It will be ON after the button is pressed,
indicating that the sound is disabled during streaming. Press it again, the LED will be OFF
and the system will recover to the normal live streaming.
Start record button: The LED is off by default. When it is in stop record or pause mode,
the LED will be ON and the system will start to record after this button is pressed.
Meanwhile, the Stop Record LED or Pause LED will be OFF. It will start to record all the
audio, video and computer screen signals connected with the device.
Stop record button: The LED is ON by default. When it is in recording mode, the
system will stop recording and the Stop Record LED will be ON after this button is pressed.
Meanwhile, the Start Record LED will be OFF.
Pause button: The LED is OFF by default. When it is in recording mode, the system
will pause recording and the Pause LED will be ON after this button is pressed. Meanwhile,
the Start Record LED or Pause LED will be OFF. Press the “Quick Record” button to
recover to the recording mode.

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Taking picture button: Not available yet.
3.4 Network
Set the network parameters properly according to the requirements of the network
administrator. Make sure that the control computer can fully access the device through
network.
Enter the IP address of the device in address bar of the Internet Explorer. Then press
Enter to visit the Web interface.
Fig. Login interface
The user name and default password of the administrator are both “admin”. The
administrator can set the user name and password for the common users. Please refer to
the user management section for detailed information.
After logging in as the administrator, you will see the following interface.

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Fig. Interface after logging in as the administrator
After logging in as the common user, you will see the following interface.
Fig. Interface after logging in as the common user
After logging in the device, you will see the company logo, equipment model, current
user name and time displayed on the top left of the home page. There are two buttons on
the right, including the “Refresh” button and the “Alarm” button, which can be used to
refresh the current page and view the alarm information of the device respectively. The
numbers of online users, live streaming users and VOD users of the moment will be
displayed here as well. For information about “Change password”, “Sign out” and “Exit”,
please refer to Section 10.
3.5 Install and Download Plug-ins
When logging in for the first time, please click the link of “ReachFtpClient” to
download and install the ReachDownload tool and then click the link of “Download

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RecPlayer” to download and install the player, so that you can download the recorded
multimedia files and perform the live streaming and VOD of multimedia videos in the
future.
IV Live streaming
4.1 Start and Close Live Streaming
Sign in the device by using “admin”.
Sign in the Live interface by default and click “Signals” to expand the board card
information of the device.
Fig. Live interface
Tick “Enable” in the “Live Streaming” field and click “Play” to prompt the RecPlayer to
receive the live streaming contents.
By default, if the live streaming is enabled, you will receive all the videos and VGA
images collected by the board cards. If the multicast is enabled, you will receive the
videos and VGA images selectively.
Tick “Enable” in the “Multicast” field, then you can receive the multicast contents with

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the RecPlayer (some versions do not support the multicast function).
For the detailed information about receiving the live streaming with the RecPlayer,
please refer to the section introducing it.
To close the live streaming, deselect “Enable”.
4.2 Watching live streaming as a Common User
Sign in the device by using a common user name with the authority of live streaming.
You will see the home page by default or you may click “Live” menu.
Fig. Receiving live streaming as a common user
Click “Play” and wait a second, the system will load the RecPlayer for you to watch
the live streaming.
V Record
5.1 Quick Record on Web Interface
Sign in the device by using “admin”.
Click “Live” menu to enter the Live management interface.
Tick the video and audio sources to record on the “Signals” page.
Click “Quick Record”, the device will start to record in a few seconds. The recorded
multimedia file is named as “yyyyddmmhhmmss_H”, which is formed with the recording

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year, month, date, hour, minute, second and quality of the bit-rate (“_H” means the default
high quality file and “_L” means low quality file. You need to select the low quality bit-rate).
You cannot change the audio and video sources as well as their attributes while recording.
Fig. Live interface
5.2 Advanced Record on Web Interface
Sign in the device by using “admin”.
Click “Live” menu to enter the Live management interface.
Click “Advanced record” to prompt the confirmation dialog box.
You can define the record attributes on the advanced record page.
Fig. Configuration page of advanced record
Name Definition

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File name The name of the multimedia file recorded
Description The description of the multimedia file recorded
Content
Select the audio and video signal sources you want to record or
skip on this recording.
Snapshot index
When it is selected, it will automatically generate an image index
for the tested VGA picture and the multimedia file.
Course The name of the recorded course
Teacher The name of the teacher for this course
Copyright Copyright information
File Group Dividing the files into groups for easy search and classification
FTP Upload Upload to FTP server automatically. (Must need a FTP server)
Record Now Click “OK” button to start recording
Schedule
Record
Scheduled record
Click “OK” after finishing the setting. Then the device will start to record in a few
seconds. You cannot change the audio and video sources as well as their attributes while
recording.
5.3 Scheduled Record
The scheduled record tasks can be set on the advanced record page. You can define
the timing for the scheduled record and set the timing record task for everyday, every
week and every month.

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Fig. Scheduled record
5.3.1 Add new scheduled record
Click the “Add” button on the “Schedules” page, a new scheduled record dialog box
will pop up for you to set the file name, file group and other information. After select
“Regular record”, you can set the scheduled period and time and the record time of
everyday, every week and every month. Then click “OK” button to save the settings.
Fig. Adding new scheduled record task

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5.3.2 Modify scheduled record
Select the scheduled record task on the “Schedules” page and click the “Modify”
button; the modification dialog will pop up. You can click “OK” button to save the settings
or click “Cancel” button to cancel the modification.
Fig. Modifying scheduled record task
5.3.3 Delete scheduled record
Select the scheduled record task you want to delete and click the “Delete” button, a
dialog will appear to prompt the user to delete. You can click “OK” button to delete or click
“Cancel” button to cancel the deletion.
Fig. Deleting scheduled record task

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5.3.4 Record immediately
If the device has not started recording, it will start to record immediately once you
click “Record Now” after selecting a record task on the “Schedules” page. If the device is
recording, a dialog box will appear to provide the conflict prompt. Clicking “Record Now”
will not change the attribute settings of original scheduled record task.
Fig. Record immediately
5.4 Stop Record on Web Interface
Sign in the device by using “admin”.
Click “Live” menu to enter the device Live management interface.
The “Quick Record” button will become “Stop Recording” button during recording.
Click “Stop Recording”. Then it will stop in a few seconds.
Fig. Stop record

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5.5 Record with Buttons on the Front Panel
When the device is not in the record mode, the Stop Record LED is on. Press the
“Record” button now, the Record LED will be on and the Stop Record LED will be off, then
you can start to record.
When the device is in the record mode, once the “Pause” button is pressed, the
Pause LED will be on and the Record LED will be off, then you can pause recording.
Repress the “Record” button, the system will continue to record without generating a new
file name.
When the device is in record mode, press the Stop Record button to stop it, the Stop
Record LED will be on and the Record LED will be off.
VI VOD
6.1 VOD as the Administrator
Sign in the device by using “admin”.
Click the “Files” menu to enter the file management interface.
Fig. File management interface for the administrator
If there are more than one page in file list, you can turn the pages by clicking “Next
page” and “Last page”, or change the displaying number on each page.
To sort the files, click “Name”, “Start on”, “Lecturer”, “Course name” or “Hits”.
If you cannot find the recorded file, click “Synchronize” or “Refresh” to refresh the file
list to search it again.