Reach CM400 User manual

Copyright© Shenzhen Reach IT Co., Ltd.
REACH MRS Server
CM400
User Manual
V1.5
2012-01

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User Manual
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Shenzhen Reach IT Co., Ltd provides full technical supports for the
customers. If you have any inquiries, please contact the local Reach office
or directly contact the headquarters of the company.
Shenzhen Reach IT Co., Ltd.
Addre
ss:
Unit 601, Block B, Kingdee Software
Park, No. 2, Technology Southern No. 12
Rd. South District of Hi-Tech Industrial
Park, Nanshan District, Shenzhen
Posta
l code:
518057
Websit
e:
http://www.szreach.com
Tel.: [phone]
Custo
mer
service
hotline:
[phone]
Custo
mer
service
fax:
[phone]
Copyright© Shenzhen Reach IT Co., Ltd. 2011. All rights reserved.
Any part of this document, including the text, image and graph, is the
property of Shenzhen Reach IT Co., Ltd. No part of this document shall be
copied in any means without the prior written consent of Shenzhen Reach
IT Co., Ltd. Reach reserves the right to revise this document without any
prior notice.
Reach provides warranty of limited liabilities for the software and
hardware product. For any loss of the users caused by the design defect
of the software and hardware, Reach will compensate the user with the
amount up to the price specified in the product purchase contract.
Trademark Statement
, Reach, REACH, , Reach Software, Beyonsys™and
Powolive™are the trademarks of Shenzhen Reach IT Co., Ltd. Windows,
Windows 95, Windows 98, Windows NT, Windows 2000, Windows 2003,
Windows XP and Windows 7 are the trademarks of Microsoft. Other
trademarks are the properties of their respective owners.

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Note:
This user manual is compiled to ensure easy installation and
configuration of the product. Please read carefully this manual before
using the product, so that you can make best use of all its functions.
This manual is subject to update from time to time without prior notice.
If you come across any problem that cannot be solved according to the
manual, please contact our company for solutions. Thank you.

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Contents
1OVERVIEW................................................................................................................ 7
1.1FEATURES AND SPECIALIZATION ............................................................................. 7
1.1.1Physical overview ........................................................................................... 7
1.1.2Environment.................................................................................................... 7
1.1.3Network interfaces .......................................................................................... 7
1.2APPLICATION DIAGRAM.......................................................................................... 8
2HARDWARE INSTALLATION ................................................................................... 9
2.1PANEL AND PORT .................................................................................................. 9
2.1.1LED indicator of Server................................................................................... 9
2.1.2Rear Panel...................................................................................................... 9
2.2AV ENCODER (DSS-ENC-110) ........................................................................... 10
2.3VGA ENCODER (DSS-ENC-120) ........................................................................ 10
2.4HD ENCODER(DSS-ENC-1200) ..........................................................................11
2.5ENVIRONMENT FOR SOFTWARE AND HARDWARE INSTALLATION............................... 12
3SYSTEM CONFIGURATION ................................................................................... 12
3.1SEARCHING FOR THE IP ADDRESS OF SERVER AND ENCODERS............................... 12
3.2IP CONFIGURATION OF SERVER ............................................................................ 13
3.3INITIAL CONFIGURATION OF DSS-ENC 110........................................................... 13
3.4INITIAL CONFIGURATION OF DSS-ENC 120 .......................................................... 14
3.5INITIAL CONFIGURATION OF DSS-ENC 1200 ........................................................ 16
4CONFIGURATION GUIDE OF THE SERVER......................................................... 17
4.1SYSTEM LOGIN INTERFACE:.................................................................................. 17

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4.2SEARCH AND CHANGE IP ADDRESS OF THE SERVER............................................... 18
4.3LOGOUT/RE-LOGIN ............................................................................................. 20
4.4PLUG-IN MANAGEMENT ....................................................................................... 20
4.4.1Plug-in download .......................................................................................... 20
4.4.2Plug-in Instruction ......................................................................................... 21
4.4.33rd-party Plug-in............................................................................................ 22
4.4.4System information ....................................................................................... 22
4.5START ................................................................................................................ 23
4.5.1Encoder Management................................................................................... 23
4.5.2Meeting Room............................................................................................... 24
4.5.3Filelist............................................................................................................ 28
4.5.4File ................................................................................................................ 28
4.5.5Classfied ....................................................................................................... 29
4.6CONFIGURATION ................................................................................................. 29
4.6.1Time Sync/Reboot......................................................................................... 30
4.6.2System Set.................................................................................................... 30
4.6.3Notice............................................................................................................ 31
4.6.4User Groups.................................................................................................. 32
4.6.5Users............................................................................................................. 33
4.6.6Log................................................................................................................ 35
4.6.7Finished Recording....................................................................................... 35
4.6.8Other............................................................................................................. 36
4.7LCD OPERATION GUIDE ...................................................................................... 37

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4.7.1Alternant message display mode.................................................................. 37
4.7.2Query ............................................................................................................ 37
4.7.3Set................................................................................................................. 37
4.8NONADMINISTRATOR USER GUIDE ....................................................................... 38
4.8.1Operator operation interface......................................................................... 38
4.8.2Common user operation interface................................................................. 38
4.8.3Guest operation interface.............................................................................. 39
4.8.4Plug-in (RecPlayer) brief instruction ............................................................. 40

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1 Overview
Reach Multimedia Recording & Streaming System—is a new generation of multimedia recording
and streaming system developed by Shenzhen Reach IT Co., Ltd. It is an IP-based system which
can do the recording, live streaming and playing on demand of the video, audio and computer
screen content through network simultaneously. The user can receive the media via IP network.
Contrasting to the traditional system, the screen content is added to the media on the basis of video
and audio.
1.1 Features and specialization
1.1.1 Physical overview
Structure: 1u chassis for rack mounted installation
Cool system: Fan cool
LED indicator: Power, HDD, LAN
Dimension: 430mm x 373mm x 45mm (L*D*H)
Weight: 7kg
1.1.2 Environment
Storage temperature: -20~600C
Humidity: 5~95%
Operation temperature: 0~450C
Power supply
Operation voltage: AC100~240V 47~63Hz
Power consumption: 100W
1.1.3 Network interfaces
LAN: For internal connection
WAN: Both for internal and external connection

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1.2 Application Diagram

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2 Hardware Installation
2.1 Panel and Port
Front Panel of Server
2.1.1 LED indicator of Server
Name Description
Power Power indicator
HDD Hardware indicator, the light is on as the
system is working
LAN LAN connection indicator, LAN LED blink
if the data is transmitted
WAN WAND indicator, WAN LED blink if the
data is transmitted
2.1.2 Rear Panel
There are 3 interfaces at the rear panel: power plug, LAN interface and
WAN interface. Insert the power cable into the Power connector on the
rear panel of the server unit and insert the Power cable into the power
source socket. Connect LAN cable to LAN port on the rear panel of the
server unit.

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2.2 AV Encoder (DSS-ENC-110)
Dimension: Length x Depth x High=240mm x 169mm x 45mm
The above figure shows all ports and connection methods of the coder.
Ports are selectively to be connected based on requirements while
installation (but Power, LAN, VIDEO IN, AUDIO IN must be connected).
2.3 VGA Encoder (DSS-ENC-120)

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Dimension: Length x Depth x High=240mm x 169mm x 45mm
NOTICE: Because deferent models have deferent accessories. Please
make sure it’s the model you have.
The above figure shows all ports and connection methods of the coder.
Ports are selectively to be connected based on requirements while
installation (but Power, LAN, VIDEO IN, VGA IN must be connected).
2.4 HD Encoder(DSS-ENC-1200)
Dimension: Length x Depth x High=350mm x 219mm x 44.5mm
NOTICE: HD Encoder is an optional accessory. Please make sure
whether your system includes this devices before unpacking.
Ports at the rear panel of HD Encoder include Power input, LAN
interface, DVI-I input interface for HD video or VGA signal, HD-SDI input
interface, 15 pins D-SUB VGA output interface, MIC input interface and
tow-channel stereo for audio, two-channel stereo output and RS232
interface.

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2.5 Environment for software and hardware installation
√Make sure that the server is on a stable flat surface
√Make sure the IP network connection is available. 100Mbps network
or above is recommended
√Please install the Server according to the physical and electrical
environment equipment mentioned.
√Recommended configuration of the PC for the installation of
RecPlayer:
CPU: Dual Core Processor 2.2Ghz or above
DISPLAY:1024*768 resolution or above
Video card: 512M Independent graphics or above
Memory: 1G or above
HDD: 1GB or above
OS: Win2000/XP/Win 7
3 System Configuration
3.1 Searching for the IP address of server and encoders
Please do as the following steps to get the initial IP address of server
and encoder:
Find DSSIpViewer.exe at the CD shipped with the server and double
click the file to run the tool.
Choose the device you want to search for and then click search button
Find the devices and their IP address at the devices list table.
Notice:
The PC that runs DSSIpViewer must be at the same physical network

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with server and encoder. If there is router between the PC and server or
encoder, or they are at deferent VLAN, server and encoder can not be
detected. You can also get IP address via LCD display at the front panel of
the equipments.
3.2 IP configuration of server
After you got IP address of DSS-R server via DSSIpViewer, you can
change IP address of the server through IE browser.
Connect your PC to LAN or WAN interface of the server with a LAN
cable.
Configure your PC’s IP address to the same segment with DSS-R
server
Enter the IP address of server at the address field of IE browser and
press “Enter”.
Use the user name of “admin” and password of “admin” to log in the
system
Go to Senior Management Æ System Set Æ IP Address Modification
to set the IP address, sub mask and gateway of the server. Click save
button and then the server will reset automatically.
3.3 Initial configuration of DSS-ENC 110
The default IP address of ENC 110 from factory is random and you can
see the IP address on the LCD of font panel (assume IP is 192.168.3.93
sub mask 255.255.255.0 and gateway 192.168.3.1. Set your PC’s IP
address to 192.168.3.110, sub mask 255.255.255.0). You can go to the
webpage of the encoder to set the IP address you need. For explanation
convenient, assume the IP you want to set as 192.168.1.101, sub mask
255.255.255.0 and gateway 192.168.1.1.
Check connection. Go to your PC Start ->Run->cmd, input Ping
192.168.3.92. If you get the replays, means the connection is ok. If not,
please check the cable connection and PC’s IP.

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Run IE, type in 192.168.3.92 and press “Enter”, then you can see the
log in interface;
Input User: admin and Password: admin, click “Login”.
Click “System Settings”
Æ “Network Settings” type in IP:
192.168.1.101, sub mask:255.255.255.0, gateway 192.168.1.1, then click
“OK”
Click “Save” in the navigation bar on life hand side. Click the button
“Save Settings”
Click “Restart” Æ“Restart Encoder”
3.4 Initial configuration of DSS-ENC 120
The default IP address of ENC 120 from factory is random and you can
see the IP address on the LCD of font panel (assume IP is 192.168.3.77
sub mask 255.255.255.0 and gateway 192.168.3.1. Set your PC’s IP

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address to 192.168.3.110, sub mask 255.255.255.0). You can go to the
webpage of the encoder to set the IP address you need. For explanation
convenient, assume the IP you want to set as 192.168.1.102, sub mask
255.255.255.0 and gateway 192.168.1.1.
Check connection. Go to your PC Start ->Run->cmd, input Ping
192.168.3.77. If you get the replays, means the connection is ok. If not,
please check the cable connection and PC’s IP.
Run IE, type in 192.168.3.77 and press “Enter”, then you can see the
log in interface;
Input User: admin and Password: admin, click “Login”.
Click “System Settings” Æ “Network Settings” type in IP:
192.168.1.102, sub mask:255.255.255.0, gateway 192.168.1.1, then click
“OK”
Click “Save” in the navigation bar on life hand side. Click the button
“Save Settings”

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Click “Restart” Æ“Restart Encoder”
3.5 Initial configuration of DSS-ENC 1200
The default IP address of ENC 1200 from factory is random and you
can see the IP address on the LCD of font panel (assume IP is
192.168.4.57 sub mask 255.255.255.0 and gateway 192.168.4.1. Set
your PC’s IP address to 192.168.4.110, sub mask 255.255.255.0). You
can go to the webpage of the encoder to set the IP address you need. For
explanation convenient, assume the IP you want to set as 192.168.1.103,
sub mask 255.255.255.0 and gateway 192.168.1.1.
Check connection. Go to your PC Start ->Run->cmd, input Ping
192.168.4.57. If you get the replays, means the connection is ok. If not,
please check the cable connection and PC’s IP.
Run IE, type in 192.168.4.57 and press “Enter”, then you can see the
log in interface;
Input User: admin and Password: admin, click “Login”.

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Click “Configure” Æ “IP Address Modification”, type in IP:
192.168.1.103, sub mask:255.255.255.0, gateway 192.168.1.1, then click
“Modify”
Restart Encoder
4 Configuration guide of the server
4.1 System login interface:
Open the browser, type in the IP address of the record & streaming server in the address field, and
press the Enter to show the following interface, which indicates the start of the Multimedia Record &
Streaming Server.
Enter username and password to their box and click Login button to enter system manage
interface.
Note: 1. Default User name and Password for administrator are both “admin”.
2. Only one administrator and operator can login into the system at the same time. The same
guest username and normal username can be used by multi users simultaneously.
After logged on, the following page will appear

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4.2 Search and change IP address of the server.
You can use the tool of DSSIPViewer that we provide to search for and change IP address of the
server. The tool can be found at the DISK that shipped with the devices. Just navigate to the
directory that the tool program is stored and double click the icon to run the program. Click Search
button to search for the IP address of the server.
About the searching result:
Devices list: All the detected servers are listed here.
LAN Interface: The network configured information of the LAN port, includes IP address, mask and
the gateway. Note: if the cable is disconnected the IP address box will display as 0.0.0.0.
WAN Interface: The network configured information of the WAN port, includes IP address, mask

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and the gateway. Note: if the cable is disconnected the IP address box will display as
0.0.0.0.
Search Option
Rec Server: List all detected Rec Servers
A/V Encode: List all detected ENC 100
VGA En/Decoder: List all detected VGA 100
HD Encoder: List all detected ENC1000
ENC-110: List all detected ENC 110
ENC-120: List all detected ENC 120
ENC-200: List all detected ENC 200
ENC-1200: List all detected ENC 1200
Note:
(1) Please make sure the PC running DSSIpViewer.exe is at the same streaming network with
the server and encoders (can be in different IP address segment).
(2) If they are at different VLAN or there are lay3 devices like router, lay3 switcher or a special
firewall between them, the servers and encoders can not be detected by DSSIpViewer.
(3) If the IP address display at the LCD is not the same as the new one, please reboot the
server
You can also get IP address through LCD control panel by the following steps. Select
Query---Query IP Address at the LCD display of the front control panel. You can see the IP
address and mask of the server. Enter the IP address to the address field of your browser and
press “Enter”. (Be sure the IP communication of your PC and the server is OK). You will see the
login interface. Both the username and password are needed to enter the configuration interface.
After you pass the authentication, navigate to System Maintenance page and change the IP
address, mask and gateway, then click Save button. The system will reset automatically.

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Note:
(1) As you change the IP address, make sure there’s no recording task, otherwise the recording will
be stopped.
(2) Be sure the IP address of server do not conflict with the other devices
(3) If use LAN and WAN port together, please be sure IP address of both are correct.
(3) Be sure the configuration of the gateway is right
4.3 Logout/Re-Login
Logout: After log on the server, click [Logout] to logout the management page.
Re-Login: Click [Re-Login] to login as another user.
4.4 Plug-in Management
4.4.1 Plug-in download
Receive live streaming and play on demand with PC, you need to install ActviverX from first. Go
to live streaming and VOD page, you will see a pop-out from the IE browser.