
CONNECT. MONITOR. CONTROL. © 2014 Red Lion Controls. All Rights Reserved 2
Quick Start Guide
2. When launched, it will attempt to connect to 192.168.0.1 by
default, once connected to the modem, the Modem Diagnostic
window will open. (Note that 192.168.0.1 connects to the Ether-
net cable. To connect to the USB port use 192.168.111.1):
Troubleshooting: If BlueVue displays “Detecting Modem at
192.168.0.1” indefinitely, then:
• Make sure the modem is powered on.
• Check the Ethernet Link LED on the modem. If it’s off, it usually
means you have a problem with the Ethernet cable or with your
computer’s network card.
• Close all other network connections (such as WiFi)
• Set your computer to obtain an IP address automatically
4. Confirm that the modem is acquiring a cellular signal
The Signal LED should be on or flashing, indicating that the modem has
a signal. BlueVue Device Manager displays signal information in the top
right of its window; a minimum of 1 bar is required to connect to the
carrier with the modem.
Troubleshooting: If the Signal LED is off, then there may be an issue
with the antenna or cellular coverage might be too low in your current
location.
5. Activate the modem
This step programs the phone number and other Aeris specific settings
into the modem so that it may be used on the Aeris wireless network.
1. Click on the ACT button located at the top and enter the following
information provided by Aeris:
a. Master Lock Code: a 6-digit number
b. Phone number (MDN): a 10-digit number
c. MIN/MSID: a 10-digit number. If you were not provided with an
MIN/MSID, enter the MDN here.
d. Click on Submit and wait for activation to complete.
2. Click on the DIAG button located at the top left to navigate to the
Modem Diagnostic screen. Click on the Refresh button at the bot-
tom and check the phone number reported by the modem under
Modem Identification: it should match the MDN provided by
Aeris.
Troubleshooting: If the above does not occur, then the modem most
likely has no account. Contact the wireless service provider who pro-
vided you with the account and ask them to confirm that the phone
number and MIN/MSID assigned correspond to the modem's ESN (elec-
tronic serial number), and that the account is ready to be used.
3. Confirm the modem has successfully connected to the cellular net-
work:
• The WAN LED will be on or flashing.
• In BlueVue, click the DIAG button, the WAN IP should indicate
the IP address assigned to the modem by the cellular network.
SETUP IS COMPLETE
The modem should be ready for use as a basic internet access point. For
more advanced modem configuration, consult the support section on
our website: www.redlion.net
INSTALLATION AND HAZARDOUS AREA WARNINGS
Suitable for use in Class I, Division 2, Groups A, B, C and D hazardous
locations, or non-hazardous locations only. All power, input and output
(I/O) wiring must be in accordance with Class I, Division 2 wiring meth-
ods and in accordance with the authority having jurisdiction.
WARNING - EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT
UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO
BE NON-HAZARDOUS.
WARNING - EXPLOSION HAZARD - SUBSTITUTION OF COMPONENTS
MAY IMPAIR SUITABILITY FOR CLASS I, DIVISION 2.
AVERTISSEMENTS POUR INSTALLATION ET
ENDROITS DANGEREUX
Cet équipement est adapté pour une utilisation en Classe I, Division 2,
Groupes A, B, C et D pour endroits dangereux , ou endroits non-dan-
gereux seulement. Tout câblage électrique, entrée et sortie (I / O) doi-
vent être en conformité avec Classe I, Division 2 méthodes de câblage
et conformément à l'autorité compétente.
AVERTISSEMENT - RISQUE D'AVERTISSEMENT - NE DÉBRANCHEZ PAS
L'ÉQUIPEMENT PENDANT QUE LE CIRCUIT EST DIRECT OU À MOINS
QUE L'ENVIRONNEMENT SOIT CONNU POUR ÊTRE NON-DANGEREUX.
AVERTISSEMENT - RISQUE D'EXPLOSION - LA SUBSTITUTION DE TOUT
COMPOSANT PEUT NUIRE À LA CONFORMITÉ DE CLASSE I, DIVISION 2.