Remax Roku User manual
Welcome to Your Roku Player
Roku Setup
Overview
Congratulations on purchasing your Roku digital media player! Our goal is to guide you
through the initial Roku setup process step-by-step.
Your Roku player comes with everything you need to complete the setup with your
television including standard cables to connect your player to your television, a handy
remote to navigate through the setup process and batteries for the remote. You will
need to supply your own Ethernet cable to connect your player to the Internet using a
wired connection.
Setting up your Roku player can be accomplished in three easy steps:
1. Connect the Roku player to your television
2. Connect the Roku player to the Internet
3. Add the RE/MAX University channel
Connect Your Roku Player to Your TV
1
•Ensure your television is on, and set to display the correct video
input.
•Use the included red, white and yellow RCA cables to connect
both video and audio between the Roku player and your
television.
•If you have premium audio or a High Definition TV, you can use
HDMI, component video, and optical audio cables for higher
quality audio and video.
Once you successfully connected your Roku player to your television, the following will display on your
television.
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Connect Your Roku Player to Your Network
2
•The Roku player supports both wireless and wired Internet
connections. However, a wired connection is recommended for
optimal viewing.
•If you are using a wired connection, you will need to connect the
Roku player to your network using an Ethernet cable, which is not
included with the Roku player.
•If you are using a wireless connection, ensure that the player is
within range of the wireless network. You will use your Roku
remote to enter your WEP key (network name) or WPA
passphrase (network password).
1. Use the Roku remote to choose your connection.
2. The connection status is displayed.
3. From your computer go to www.roku.com/link and
enter the auto-generated unique code to
authenticate your Roku player.
Note: You will refer to this code later in the setup
process.
4. Enter your email address and create a unique
password. Read and agree to the Terms and
Conditions, and enter the anti-spam code.
Click Create Account.
Note: It is recommended that you use your
remax.net email address.
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Roku Setup, Continued
5. Enter the authentication code provided on your
Roku player. Select the Link Player button.
6. Your Roku player is now linked to your Roku
account. On your TV, use your Roku remote to select
start.
Note: Choosing a display type is not required.
Add the RE/MAX University Channel to Your Roku Player
3
Now that you have successfully set up your Roku digital media player and
signed up for your free Roku account, you’re ready to add the RE/MAX
University channel. Here’s what you need:
•Your Roku account username and password
•Access to an Internet-enabled computer
•Your Roku player and remote control
•Your RE/MAX Mainstreet username and password
To add the RE/MAX University channel to your Roku player, follow the
steps below:
1. Go to the following web address
http://owner.roku.com/account/channelcode . Sign in
to your Roku account.
2. You will be directed to the Add a Channel page.
Enter G8VAR in the code box. This code is not case
sensitive. Select the Add Channel button.
G8VAR
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Roku Setup, Continued
3. Select OK.
4. You will now use your Roku player to synchronize
your account. Using your Roku remote, navigate to
and select the Channel Store icon.
Note: It may take up to 30 seconds for your Roku
player to synchronize with your online Roku account.
5. Once the synchronization is complete, you will be
directed back to the home page.
Using your Roku remote, press the right arrow button
and navigate to the RE/MAX University channel.
Select the icon to enter the RE/MAX University
channel.
6. If you know your Mainstreet username and
password, select Next to link your account. If you do
not have a Mainstreet account already, please go to
http://roku.remax.net
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Roku Setup, Continued
7. Enter your RE/MAX Mainstreet username. Your
username is not case-sensitive and you do not need
to add @remax.net to your username. Once you
have entered your Mainstreet username, select done
at the bottom of the page.
8. Enter your RE/MAX Mainstreet password. This
password is case sensitive. Once your password has
been entered select done.
9. Choose a unique PIN number that you can easily
remember for future login. If you forget your PIN
number you can create a new one through the Roku
player by using your Mainstreet username and
password. Select done.
10. It will take a few seconds for your Roku player to
retrieve the RE/MAX University content.
You are now ready to take advantage of RE/MAX
University on Demand on your Roku player.
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Managing Multiple Roku Accounts
Overview
To ensure that office bandwidth is being used efficiently and to minimize any negative
impact on the Internet connection speed in your office, it is recommended that
Broker/Owners provide a centralized viewing location for agents to view RE/MAX University
content.
Agents will need to create their own unique PIN numbers on your Roku player. When
logged in to their individual accounts, each agent will have access to their RE/MAX
University favorites along with any courses that they have purchased.
To manage multiple accounts on your Roku player, follow the steps below:
1. Using the Roku remote, press the left arrow and
navigate to Meidafly Dashboard. Press the down
arrow to select Go to Mediafly Dashboard.
2. Select Content Provider Gallery.
3. Choose the Selected Content tab at the top of
the screen, and then select the RE/MAX University
button.
4. The Content Source screen allows you to link
additional accounts, remove accounts and manage
accounts that are linked to your Roku player. Select
Link Another Mainstreet Account. Follow the
remaining steps to enter your Mainstreet username,
password and choose a unique PIN.
Tip:
To log out, press Home
twice on the Roku
remote.
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Mainstreet
RE/MAX University educational programming is available to every RE/MAX Associate
in the world with a high-speed Internet connection. Access RE/MAX University on
Demand directly from your RE/MAX Mainstreet home page or via the Learn tab.
Designed with today’s busy real estate professional in mind, RE/MAX University on
Demand gives you 24/7 access to an array of industry leading courses, panels, expert
speakers, motivators and informational sessions at your home or office – on your
television, computer or coming soon to your Smart Phone. View over 1,000 individual
videos including full-length sessions and short 3-5 minute Quick Hits.
Finding the training you need has never been easier - simply browse the extensive
video collection by keyword or create your own Favorites channel for instant access to
your favorite videos. Take advantage of the full-screen view feature to further enhance
your learning experience.
New videos are added regularly and include live RE/MAX Town Hall Meetings,
coverage of RE/MAX Conventions and other live events.
To view RE/MAX University videos on Mainstreet, follow the steps below:
Step Action
1
On your Mainstreet home page, select the More Videos link below the video player or select the
Learn tab.
RE/MAX University & Mainstreet
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RE/MAX University
RE/MAX University content is organized using channels, sub-channels and episodes. All RE/MAX University
content can also be viewed on your TV through your Roku player.
For an explanation of each channel, see the following page.
Full-screen
RE/MAX University
Channels
Episodes
Sub-Channels
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RE/MAX University, Continued
RE/MAX University Channels Description
New (30 Days)
•View the latest videos added in the last 30 days.
•Each month a PDF will be posted in the
Mainstreet Downloads highlighting upcoming
programs.
Favorites
•Add your favorite videos and view them instantly
on Mainstreet or on your TV through your Roku
player.
•To add a video to your Favorites channel, hover
over the video and select the Favorite button.
•Select the Materials button to download
corresponding materials such as workbooks and
presentations.
Courses
•View designation, coaching and other course
offerings including 100 Days to Greatness, CDPE
and more.
Tip:
The number in the upper-right corner of each
thumbnail indicates the number of videos in each
sub-channel.
Topics
•View videos on a wide variety of topics such as
distressed properties, technology, short 3-5
minute Quick Hits videos and more.
Tip:
The number in the upper-right corner of each
thumbnail indicates the number of videos in each
sub-channel.
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Search RE/MAX University Videos
Searching
Videos
Overview
Finding the RE/MAX University training you need has never been easier. You can
search the extensive RE/MAX University video collection by keyword from anywhere
within Mainstreet.
To search Mainstreet for RE/MAX University videos using the site-wide search, follow the steps below:
Step Action
1
Select Videos from the Mainstreet Search drop-down menu.
Enter your keyword(s).
Press Enter on your keyboard or select the Go Search button.
To search for RE/MAX University videos from the RE/MAX University page, follow the steps below:
Step Action
1
On the video player, select the Go Search button.
Enter your keyword(s).
Press Enter on your keyboard or select the Search button.
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FREQUENTLY ASKED QUESTIONS
What is RE/MAX University on Demand?
Designed with today’s busy real estate professional in mind, RE/MAX University On Demand gives you
24/7 access to an array of industry leading courses, panels, expert speakers, motivators and
informational sessions at your home or at your office – on your television, computer or iPhone.
To view RE/MAX University programming on your TV, you will need to purchase the Roku digital media
player, available at http://www.roku.com/remax .
What is a Roku player?
A Roku player is a compact, easy to set up, digital video player that allows you to instantly stream high
definition movies, TV shows, video and RE/MAX University on Demand directly to your TV. Simply
connect your Roku player to your high speed Internet connection and start enjoying high quality RE/MAX
University content in your home of office.
Is a Roku player required to get RE/MAX University on Demand?
No. RE/MAX University programming is available to any RE/MAX Associate in the world with a high-
speed Internet connection. Access RE/MAX University on Demand directly from your RE/MAX Mainstreet
home page or via the Learn tab.
Where do I buy the Roku HD-XR digital media player?
To purchase your Roku player, go to http://www.roku.com/remax and follow the prompts.
Which Roku player and which connection is preferred, wired or wireless?
To take full advantage of RE/MAX University content, the HD-XR is recommended. It can show programs
in high definition, connect to optical audio for surround sound and, even more important, it has a USB
port, which will be utilized for future RU services. For high quality video and audio, a connection of least
2.5 Mbps is recommended (for a typical viewer at home). That gives you an idea of the additional demand
a Roku player can place on your office’s Internet connection.
You can test your current connection speed at http://www.speakeasy.net/speedtest or
http://www.speedtest.net .
With a Roku player operating and individual agents streaming Mainstreet videos to desktops,
won’t Internet connection speeds be slowed for critical business in the office?
That’s possible. As is true when accessing any streaming content on the Web, your brokerage should
have guidelines in place to minimize negative impact on office wide connection speeds. A main benefit of
the Roku player is to provide your agents a centralized viewing option to more efficiently use bandwidth.
If I already own a Roku player, is there anything else I need?
No. However, you will need to add the RE/MAX University channel to your Roku player.
Can game consoles, TVs or Blu-ray players with Internet connections access the RE/MAX
University channel?
No. At this time, the RE/MAX University Internet TV channel is accessible only through the Roku player.
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FREQUENTLY ASKED QUESTIONS,CONTINUED
How can I control access to a Roku player in a conference room?
RE/MAX University content does vary for Broker/Owners and agents. To ensure your agents are viewing
agent-specific content, allow them to login and create a unique PIN so they can view RE/MAX University
programming in the office at any time. To add multiple users to the Roku player in your office, view page
6 for step-by-step instructions.
What’s needed to set up my Roku player?
•RE/MAX Mainstreet username (call 888-398-7171 if you don’t have one) and password (click
“forgot password” on remax.net if you don’t remember).
•Television with composite (red, yellow and white RCA connectors), component (red, green and
blue RCA connectors), S-Video or HDMI connection. Composite cables come with the player.
Component, S-Video and HDMI cables are extra.
•High-speed Internet connection.
•Wireless or wired router with available port. For a list of Roku-compatible Wi-Fi devices, visit
www.roku.com/support/wifi.
•Ethernet cable if using a wired connection to the router.
•SSID (name) of the router if using a wireless connection.
•Passphrase or key if your wireless router has encryption enabled.
What will happen to my existing contract with Dish Network?
If you have an existing contract with Dish Network and only subscribe to RSN, your contract will end on
May 1, 2010. However, if you have an existing contact with Dish Network and subscribe to additional
programming, you are required to fulfill your obligation with Dish Network.
For all questions regarding your current Dish Network subscription, contact Pam Frakes with RE/MAX
TECHNICAL SUPPORT
For assistance setting up your Roku player visit www.roku.com/support or call 1-888-600-ROKU (7658).
For assistance with accessing the RE/MAX University channel visit to the Learn tab in Mainstreet or call
1-888-398-7171.
For assistance with your Mainstreet access such as a forgotten username and/or password call
1-800-398-7171.
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