Remo+ RemoBell W User manual

Quick Start Guide
RemoBell® W

2
WHAT’S IN THE BOX
SECURITY
SCREW
BALL END
HEX L-KEY
MOUNTING
SCREWS AND
ANCHORS
REMOBELL® W BRACKET
15° ANGLE
MOUNT
5° WEDGE
MOUNT
POWER KIT
EXTENSION WIRES
AND WIRE NUTS
* For brick or stucco surfaces, you’ll need a drill and drill bit.

3
MEET REMOBELL® W
FRONT*
Camera lens
Mic
ALS sensor
PIR sensor
IR LED
Bell button
Speaker
Security screw hole
1
2
3
4
5
6
7
8
Reset button
Power terminal
9
10
BACK
Mounting holes
Power terminal
Reset hole
11
12
13
BRACKET
* Remove the scratch protection sticker before use

4
Check your doorbell voltage and chime.
RemoBell® W only works with a voltage of 16-24VAC.
Go to your breaker box and turn o the power to your
doorbell.
WARNING: If you are not sure how to turn o the power to your
doorbell from your breaker box, please consult a licensed electrician.
BEFORE YOU BEGIN
• If you have a mechanical chime, go to POWER KIT
INSTALLATION on page5.
• If you have an electronic chime, please refer to its
manual for instructions.
WARNING: Before installing your RemoBell W, please conrm
the type of chime system in your home (Mechanical or
Electronic). If the improper chime type is selected it may cause
the doorbell to malfunction, resulting in device failure or re. If
you do not know the type of chime system you have, please
consult a licensed electrician.

5
1. Remove the cover of
your mechanical chime.
2. Take a picture of the
wiring for reference
during installation.
3. Loosen the screws and
remove the wires.
4. Straighten the wires that
were just removed. Then
insert the two wires to the
connector on the provided
power kit in any order.
POWER KIT INSTALLATION

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5. Connect the Power Kit wires to the chime terminals
in any order and tighten the screws.
6. Place your Power Kit so that it doesn't interfere with
moving parts or mue the chime. You can use the
adhesive backing to hold it in place.
7. Once you have attached the Power Kit successfully,
move on to DOORBELL MOUNTING.

7
1. Remove your existing doorbell and disconnect the wires.
2. Based on your doorbell
location, adjust the
camera’s viewing angle by
choosing the appropriate
Mount type.
3. If you use the Angle Mount
or the Wedge Mount,
follow Option A.
If you are only using the
Bracket, follow Option B.
DOORBELL MOUNTING
Option A
15° Angle
Mount
5° Wedge
Mount
4-1. Place the Mount onto the wall
and mark the screw placement in
the mounting holes.
* For hard surfaces like brick and stucco,
use a drill and 5mm drill bit to make holes.
Then insert the Anchors.
4-2. Secure the Mount onto the wall
using a screwdriver and the longer
enclosed Mounting Screws.

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4-3. Connect the existing wires to
the Power Terminal on the
back of the Bracket.
4-4. Secure the Bracket onto the
Mount using a screwdriver and the
shorter enclosed Mounting Screws.
(Optional) If the existing wires are
short, use extension wires and
wire nuts to extend the wires.
Insert an exposed end
of the extension wire
and one chime wire
into the Wire Nut, and
twist it tightly. Repeat
with remaining wires.

9
4-1. Connect the existing wires to the
Power Terminal on the back of the
Bracket.
4-2. Place the Bracket onto the wall
and mark the screw placement in
the mounting holes.
* For hard surfaces like brick and stucco,
use a drill and 5mm drill bit to make
holes. Then insert the Anchors.
4-3. Secure the Bracket onto the wall
using a screwdriver and the longer
enclosed Mounting Screws.
Option B

10
5. Once secured the Bracket, slide the
RemoBell® W from the top of the
Bracket, then rmly push the device in.
6. Tighten the Security Screw into the
Security Screw Hole to secure the
device to the Bracket.
7. Now go and restore power on the breaker box. If the
LED light is ashing up and down, then proceed to
DOORBELL SETUP (Page 11). If not, turn o your
power and check the doorbell wiring is put in correctly.

11
1. Make sure your mobile device is connected to
your home’s 2.4GHz Wi-Fi. (5GHz not supported)
2. Download and launch the RemoPlus app.
3. Press "Sign Up" at the bottom of the login page.
4. Enter your email and create a password. Then
press "Sign Up". For Help, press the at the top
right corner. Once you have signed up, you are
ready to register your device.
DOORBELL SETUP
CREATE AN ACCOUNT

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REGISTER REMOBELL® W
1. Have your Wi-Fi network password
available.
2. After logging into the RemoPlus
app, press "+" on the home screen
to add your device, and select
your time zone.
3. Switch to your phone’s Wi-Fi settings, leaving the
RemoPlus app open. Please DO NOT CLOSE THE APP.
4. Connect to the network
RemoBellW_xxxxxx.
If you see "internet is
unavailable," tap "okay."
5. Once you’re connected to
the RemoBellW_xxxxxx
network, switch back to the
RemoPlus app and press "Continue".
If you can not connect with your RemoBell W
Wi-Fi, make sure you connect to your home Wi-Fi
and retry the setup process by logging into your
account and pressing "Add Device".
6. Select your home Wi-Fi network, enter the
password, then press "Continue". Your app will
then complete the registration. This may take up
to 3 minutes.

FAQ
Forgot your password?
1. Press "Forgot Password" on the login page.
2. Enter your account email and click SEND.
3. Check your email (including spam folder) for the
temporary password.
4. Open the RemoPlus app and log in using your
account email and the temporary password.
5. Create a new password.
How many users can access the RemoBell® W?
You can view RemoBell® W from up to 5 iOS/Android devices:
1. Open the RemoPlus app from your choice of device.
2. Log in using the same account email and password.
3. Enter a dierent prole name (this will show in the
Viewers list).
Menu >Viewers >Click on Viewer XXXX >
Type in your preferred viewer name
Is a Cloud plan required?
The Cloud plan is not required. You will still be able to
receive alerts, see and communicate with your visitors,
and access your activity log.
We do, however, highly recommend the Cloud plan.
Without the plan, all activity MUST be viewed in real time.
Videos will not be saved and cannot be accessed by the
user or the RemoPlus team. With the Cloud plan, you can
save video recordings and refer to them in the future.
Video recordings are protected with bank-level security.
13

14
Can’t see the videos on your Recent Activity?
For Android users, allow all
permissions to the
RemoPlus app:
Settings >Applications
Manager >Permissions >
Storage
Check your Settings
in the RemoPlus app:
Menu >Devices >
Your Devices >Turn on Motion Sensor >
Turn on Save Videos to Cloud >
Press the RemoBell® W bell button to save the settings
Can’t nd your home Wi-Fi during the setup process?
If you cannot get past step 5 on "Register RemoBell® W"
on the QSG, make sure you connect to your home Wi-Fi
and retry the setup process by logging into your
account and pressing "Add Device".
How to reset your RemoBell® W
1. Push the Hex-L key included in the package
into the reset hole on the side of the Bracket
and press the Reset button for 5 seconds.
2. Wait until the LED light ashes up
and down, then go back to the app
and delete your registered device.
3. Then go back to page 12, step 2 to
re-register your RemoBell® W.
TROUBLESHOOTING
Save Videos to Cloud
Motion Sensor

ELECTRICAL SHOCK WARNING:
DO TURN OFF POWER on the breaker box before RemoBell®
W installation. Serious electrical shock, injury, or death may
occur if left on.
DO NOT TURN ON POWER until RemoBell® W installation is
complete.
Contact a licensed electrician if you need any assistance with
power or wiring.
SUPPORT
We’re happy to help!
[email protected]
(888)-985-1849
Mon-Fri 8am to 5pm PT (except holidays)
LIMITED WARRANTY
1. LISCENSOR DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED
IN THE LICENSED PRODUCT AND HARDWARE WILL MEET LICENSEE’S
REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE AND
HARDWARE WILL BE UNINTERRUPTED OR ERROR-FREE. LICENSOR DOES
WARRANT THAT THE MEDIA ON WHICH THE SOFTWARE IS FURNISHED
AND THE HARDWARE WILL BE FREE FROM DEFECTS IN MATERIAL AND
WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF ONE YEAR
FROM THE DATE OF DELIVERY (”WARRANTY PERIOD”). THIS LIMITED
WARRANTY IS VOID IF FAILURE OF THE MEDIA ON WHICH THE
PRODUCT OR SOFTWARE IS FURNISHED HAS RESULTED FROM
ACCIDENT, ABUSE, OR MISAPPLICATIONS.
2. EXCEPT AS PROVIDED ABOVE, THE LICENSED PRODUCT IS PROVIDED
“AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE LICENSED
PRODUCT AND HARDWARE IS WITH LICENSE.
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FCC COMPLIANCE STATEMENT
You are cautioned that changes or modications not expressly approved by
the part responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Grant of Equipment Authorizations of this device and transmitters
installed in this device can be found at FCC website by entering the FCC ID
number on the device.
RF EXPOSURE WARNING STATEMENT
The antenna used for this transmitter must be installed at least 8 inches
(20cm) from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.
FOLLOW US ON
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