RGB Networks Application Media Server User manual

Application Media Server (AMS)
Hardware Setup Guide
Doc Version 2.3
RGB Networks, Inc.
390 West Java Drive
Sunnyvale, CA 94089
Support Tel: 877-RGB-NETW
Fax: [phone]
www.rgbnetworks.com

Application Media Server (AMS) Hardware Setup Guide, Doc Version 2.3 
Document part number: 250-0218-01 Rev. A
Printed 06/17/2013 
Copyright 2010-2013 RGB Networks, Inc. All rights reserved worldwide. 
This material is protected by the copyright laws of the United States and other countries. No part of this document may be
reproduced, distributed, or altered in any form, by any means, by any entity nor may it be used to make any derivative work
(such as translation, transformation, or adaptation) except in accordance with applicable agreements, contracts, or
licensing, without the express written consent of RGB Networks.
Notice 
RGB Networks provides this document without warranty of any kind, either implied or expressed, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose. RGB Networks has made every attempt to
ensure the accuracy and completeness of information in this document at the time of publication. As we continuously
improve and add features to our products, RGB Networks reserves the right to revise this document without prior
notification of such revision or change. Variations in network design or environment are outside the control of RGB
Networks. You may verify product specifications and obtain assistance selecting the appropriate solution for your situation
by contacting RGB Networks.
Trademarks 
RGB Networks, Application Media Server (AMS), TransAct Encoder/Transcoder, TransAct Commander, TransAct Packager, and
RGB Director are trademarks of RGB Networks, Inc. All other company, brand, and product names are trademarks or
registered trademarks of their respective holders. The products described are covered by one or more U.S. and foreign
patents pending.The TransAct Encoder/Transcoder, Commander, and Packager are protected by U.S. Patents. 7,818,355;
8,180,920. Other US and foreign patents pending.
AMS Hardware Setup Guide document history
Part Number TransAct Software Version Document Version Release Date Document Changes
250-0218-01 rev A TAC 5.0 and up
TAT 5.0 and up
TAP 4.7 and up
RGB Director 1.0 and up
2.3 06/17/2013 Added RGB Director-specific
verbiage and specifications.
250-0213-01 rev A TAC 5.0 and up
TAT 5.0 and up
TAP 4.7 and up
2.2 06/05/2013 Corrections made:
• AMS Hardware specs update
• Removed AMS IP config
instructions via iDRAC LCD
• Added serial cable console
access instructions
250-0204-01 rev A TAC 5.0 and up
TAT 5.0 and up
TAP 4.7 and up
2.1 03/29/2013 Added Packager-specific verbiage
250-0155-01 rev A TAC 5.0 and up
TAT 5.0 and up
TAP 4.7 and up
2.0 02/28/2013 Updated instructions andspecification
to replace prior AMS hardware (Dell
r610) with new AMS hardware (Dell
r620)
250-0082-01 rev A 4.6 1.0 12/16/2010 Production Release
250-0082-01 rev B 07/29/2011 Removed version number.

Software License Agreement for RGB AMS Product
© 2010-2013 RGB Networks, Inc.
Your purchase of the RGB Application Media Server (the "AMS") includes a license to use the software (the "Software") that
RGB includes with the AMS. This Software License Agreement ("Agreement") is a legal agreement between you, the licensee
(which is either an individual or a single entity, as applicable) and RGB, Inc. ("RGB") for the use of the Software.
This Agreement also applies to updates, supplements, add-on components, corrections, or other modifications to the
Software, whether made by RGB or its suppliers, that RGB may provide to you or make available to you after the date you
obtain your initial copy of the Software. If you are an individual accepting this Agreement in your capacity as an employee
or agent of a corporation or other entity, you represent that you have the necessary authority to enter into this Agreement
and acknowledge that this Agreement will be binding on the company or entity you represent.
RGB grants you a non-exclusive, royalty-free, nontransferable license to use the purchased Software, including any third-
party software products incorporated herein, for your internal business purposes only. You may not use the Software on a
timesharing basis or to operate a service bureau or similar service. When the AMS is purchased from RGB with software
and/or licenses, the Software and/or licenses may not be transferred to any other hardware equipment without RGB’s
written consent. No other right or license, implied or otherwise, is granted by this Agreement.
The user of the Software shall not (a) sell, redistribute, sublicense, or otherwise transfer the Software to any third party; (b)
decipher, modify, adapt, enhance, reproduce, decompile, disassemble, or reverse engineer the Software; or (c) make
derivative works based upon the Software. If you sell, assign or otherwise transfer the AMS, you must either remove the
Software from the AMS completely or make arrangements with RGB to transfer this license, which might include paying a
transfer fee.
RGB reserves all rights not expressly granted to you in this Agreement. The Software is protected by copyright and other
intellectual property laws and treaties. RGB or its suppliers own the title, copyright, and other intellectual property rights in
the Software. The Software is licensed, not sold. This Agreement does not grant you any rights to trademarks or service
marks of RGB. RGB and the RGB logo are trademarks of RGB, Inc. Microsoft, Windows, Windows NT, and/or other Microsoft
products referenced herein are either trademarks or registered trademarks of Microsoft. All other brand and product names
used herein are trademarks or registered trademarks of their respective owners.
THIS SOFTWARE AND ALL LICENSED MATERIALS ARE FURNISHED TO THE USER ON AN "AS IS" BASIS. RGB, TO THE FULLEST
EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
In no event shall RGB be liable for, and you hereby waive as to RGB and its licensors, to the extent permitted by law, any
consequential, incidental, indirect, special, or punitive damages incurred by you resulting from your use of or inability to use
the Software or associated in any way with RGB's performance of this Agreement. Such damages include, but are not limited
to, loss of data, loss of use of money or products, losses due to an inability of you to access or use the Software on the AMS,
loss of good will and lost profits or revenue. These limitations apply whether or not such losses or damages are based in
contract, warranty, tort, negligence, strict liability, indemnity, or otherwise, even if RGB has been advised of the possibility of
such damages. Such limitations apply except only in a cause of action involving death or personal injury where and to the
extent that applicable law requires such liability. These limitations shall apply notwithstanding any failure of essential
purpose of any limited remedy. Your sole and exclusive remedy shall be to terminate the use of the Software.
RGB and you acknowledge that there are no expressed or implied indemnities or agreements to indemnify associated with
this Agreement.

AMS Hardware Setup Guide, Doc Version 2.3 5
Table of Contents
Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Document Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Reprint Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Chapter 2: Installing AMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
In This Chapter:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Pre-loaded Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
AMS Hardware Overview and Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
AMS Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
AMS Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Functional Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Warnings and Operational Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Environmental Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Safety Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Operating and Storage Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installing the AMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Installing the Sliding Rack Rails & Mounting the AMS. . . . . . . . . . . . . . . . . . . .17
Connecting the Cables to the AMS Appliance. . . . . . . . . . . . . . . . . . . . . . . . . .21
Connecting to AMS for Console Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Installing the RGB Locking Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Turning the AMS Appliance On or Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Performing Initial Configuration for the AMS Appliance . . . . . . . . . . . . . . . . . . . . . .25
Configure a Static IP and Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . .25
DHCP Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Completing AMS Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Logging in to a TransAct System for Configuration . . . . . . . . . . . . . . . . . . . . . .26
Logging in to an RGB Director System for Configuration . . . . . . . . . . . . . . . . .27
Completing Static IP and Network Configuration for RGB Director . . . . . . . . . .28
Chapter 3: LCD Screen & Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
In This Chapter:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
AMS LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
View Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Contacting RGB Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Additional Documentation Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Table of Contents
6AMS Hardware Setup Guide, Doc Version 2.3

AMS Hardware Setup Guide, Doc Version 2.3 7
CHAPTER 1
Introduction
The Application Media Server (AMS) is a 1RU hardware server platform that RGB provides for the
TransAct and RGB Director software products. AMS is specifically designed for the scalable, high
concurrency needs of today’s new media environments, and can run one of several software
applications, including Packager, Transcoder, Encoder/Transco der, Commander, or RGB Director. RGB
additionally offers the AMS TransAct Encoder/Transcoder application with an integrated SDI card for
encoding baseband video and audio.
The AMS provides a minimum mean time between failures (MTBF) of 100,000 hours when running the
TransAct application, making the AMS an extremely durable hardware appliance requiring minimal
ongoing maintenance.
Figure 1. RGB’s TransAct AMS
This guide describes installation and initial configuration for the AMS.
Document Organization
This guide is organized as follows:
• Chapter 1, "Introduction," (this chapter) describes the contents and conventions used in the AMS
Hardware Setup Guide.
• Chapter 2, “Installing AMS,” describes the tools, precautions, and steps necessary to install the
system in the network, including initial configuration parameters.
• Chapter 3, “LCD Screen & Troubleshooting,” provides descriptions of the AMS LCD screen,
information on contacting RGB Customer Support, and additional documentation resources.
Document Audience
This guide is for system administrators and operators who are responsible for hardware installation
and maintenance of the Packager, Transcoder, Encoder/Transcoder, Commander, or the RGB Director. You
should be familiar with general video and networking terminology, and should be familiar with basic
installation of hardware. You should also be familiar with Community ENTerprise Operating Systems
(CentOS) and Red Hat Enterprise Linux (RHEL) operating systems and commands.

Introduction
8AMS Hardware Setup Guide, Doc Version 2.3
Document Conventions
Table 1 provides an easy way to recognize important information in the text.
Graphics Used
In some cases, the screens shown in this manual may have been slightly modified after the manual was
released, or may appear slightly different on different browsers.
All efforts have been made to ensure that the latest images are used. In all cases, the functionality
described is current at the time of writing.
Reprint Notice
Portions of this user guide contain text and/or graphics from the documentation resources listed in
Chapter 3, "Additional Documentation Resources" on page 33, and have been reprinted with
permission from Dell.
Table 1. Document Conventions
When
you see: It means:
Notes are indicated by the icon shown at left, and point out information that may not be part of
the text but provide tips and other helpful advice.
Cautions are indicated by the icon on the left, and let you know that an action may have
undesirable consequences if the instructions are not followed correctly. Cautions also indicate
that failure to follow guidelines could cause damage to equipment or loss of data.
Warnings are indicated by the icon on the left, and indicate that failure to take the necessary
precautions or to follow guidelines could cause harm to equipment and personnel.
Clicking any blue link takes you to the item to which the link refers.

AMS Hardware Setup Guide, Version 2.3 9
CHAPTER 2
Installing AMS
This chapter describes how to install your AMS appliance. Please refer to your product’s software
documentation for application-specific information.
In This Chapter:
• “Package Contents,” next
• “AMS Hardware Overview and Functionality” on page 10
• “Warnings and Operational Specifications” on page 14
• “Installing the AMS” on page 17
• “Turning the AMS Appliance On or Off” on page 24
• “Performing Initial Configuration for the AMS Appliance” on page 25
• “Completing AMS Configuration” on page 26
Package Contents
The AMS appliance consists of the components listed below. Completely unpack all of the contents
from the box, inspect each item for damage, and ensure that you have all of these components:
• Dell R620 PowerEdge 1RU server (the AMS);
• One set of two (2) sliding rack rails (tool-less assembly);
• Two (2) power supply cords;
• RGB AMS locking bezel;
• For TransAct applications: documentation on CD1.
• For Encoder/Transcoder appliance only:
- SDI expansion card (pre-installed in the AMS):
- Ships with four (4) BNC Female-to-DIN 1.0/2.3 RG-59 SDI cables - 1 foot each.
1. If you purchased RGB Director for your AMS, documentation and software is available via FTP download. Please contact
RGB Customer Support to request FTP access information.

Installing AMS
10 AMS Hardware Setup Guide, Version 2.3
Pre-loaded Software
The following software components will come pre-loaded on the AMS based on your order.
Note: If you require original software image files, please contact RGB Customer Support. See
“Contacting RGB Customer Support” on page 33 for details.
• CentOS 6.3 64-bit Operating System—For Transcoder, Encoder/Tran scoder, and Commander
-OR-
CentOS 5.8 64-bit Operating System—For Packager or RGB Director
• TransAct software application—either Packager, Transcoder, Encoder/Transcoder2, or Commander
-OR-
Director software application
Note: If any of these components are missing or damaged, do not continue with installation. Contact
RGB for assistance in obtaining any missing parts or for parts replacement.
Warning: Installation of the equipment must comply with local and national electrical codes.
AMS Hardware Overview and Functionality
In order to provide for maximum MTBF and minimal ongoing maintenance, RGB uses the Dell
PowerEdge R620 rack server as its AMS hardware platform. This section describes the server’s
hardware components and functionality.
Hardware Components
The AMS on the r620 platform contains the following basic hardware components3:
• Redundant power supplies (hot-plug);
• 8 Hard drives (hot-plug);
• Redundant fans (hot-plug);
• 292 GB or 500 GB hard disk space;
• 32 or 64 GB RAM (up to 768 GB capacity);
• 2.5MB Cache per core (8 x 2.5);
• Based on specific appliance and application ordered, one of the following CPU options:
- Intel Xeon E5-2620 2.00GHz, 1333MHz
- Intel Xeon E5-2690 2.90GHz, 1600Mhz
- Intel Xeon E5-2650 2.00GHz, 1600Mhz
• PCI Expansion slot with SDI-integrated PCI card (Encoder/Transcoder only);
• 4 (or 6) x 1GigE port;
• Internal dual SD module.
2. The TransAct Encoder/Transcoder requires different hardware than the TransAct Tra nsc od er ; when the Encoder/Tra nscoder is
purchased, an SDI expansion card is included. However, both Transcoder and Encoder/Tra nscoder use the same software appli-
cation.
3. For a complete list of components, refer to “Additional Documentation Resources” on page 33.

AMS Hardware Setup Guide, Version 2.3 11
AMS Hardware Overview and Functionality
AMS Front View
Figure 2. AMS - Front View
Table 2. AMS - Front Panel
Item Indicator, Button, or Connector Icon Description
1Power-on indicator, button The power-on indicator lights when the system power is on.
The power button controls the power supply output to the
system.
2System identification button
a
The identification buttons on the front and back panels can
be used to locate a particular system within a rack. When
one of these buttons is pressed, the LCD panel on the front
and the system status indicator on the back flashes blue
until one of the buttons is pressed again.
3USB connector (2) Allows you to insert USB devices to the system. The ports
are USB 2.0-compliant.
4Optical DVD drive One SATA DVD-ROM drive or DVD+/-RW drive.
5vFlash media card slot Allows you to insert a vFlash media card.
6LCD menu buttons Allows you to navigate the control panel LCD menu.
Left button (<) —Moves the cursor back in one-step
increments
Select button (
 ) —Selects the menu item highlighted by
cursor
Right button (>) —Moves the cursor forward in one-step
increments. During message scrolling:
• Press once to increase scrolling speed
•Press again to stop
• Press again to return to default scrolling speed
• Press again to repeat the cycle
7LCD panel Displays system ID, status information, and system error
messages. The LCD lights blue during normal system
operation. The LCD lights amber when the system needs
attention, and the LCD panel displays an error code
followed by descriptive text.
E S T
PowerEdge R620
6
7
5
3
4
2
1
0
21345 6 78 9

Installing AMS
12 AMS Hardware Setup Guide, Version 2.3
AMS Rear View
Figure 3. AMS - Rear Panel
8Video (VGA) connector Allows you to connect a VGA display to the system.
9Hard drives (8) Up to eight 2.5 inch hot-swappable hard drives.
Up to four 2.5 hot-swappable hard drives and up to two 2.5
inch Dell PowerEdge Express Flash devices (PCIe SSDs).
a. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID but-
ton for more than five seconds to enter BIOS progress mode.
Table 2. AMS - Front Panel
Item Indicator, Button, or Connector Icon Description
1
12 3 4
iDRAC
12
750W 750W
9
1
12 3 4
iDRAC
12
750W 750W
21345 678
Packager, Transcoder, Commander, RGB Director
Encoder/Transcoder (with SDI card)
eth0 eth2 eth3eth1
eth0 eth2 eth3eth1
Table 3. AMS - Rear Panel
Item Indicator, Button, or Connector Icon Description
1System identification button
a
The identification buttons on the front and back panels can
be used to locate a particular system within a rack. When
one of these buttons is pressed, the LCD panel on the front
and the system status indicator on the back blink until one
of the buttons is pressed again.
2iDRAC7 Enterprise port Not used.
NOTE: The port is available for use only if the iDRAC7
Enterprise license is installed on your system.
3Serial connector Allows you to connect a serial device to the system.

AMS Hardware Setup Guide, Version 2.3 13
AMS Hardware Overview and Functionality
4Video (VGA) connector Allows you to connect a VGA display to the system.
5USB connector (2) Allows you to insert USB devices to the system. The ports
are USB 2.0-compliant.
6Ethernet connectors (4) Four integrated 10/100/1000 Mbps NIC connectors
• Ports must be used to connect to GigE networks for file
and stream delivery.
• One of the 4 ports acts as dual usage for System
Management and Content ingest / delivery. This may be
any one of the 4 ports.
• When viewing a TransAct or RGB Director product in their
respective GUIs, GigE ports 1-4 are mapped as follows:
Physical Port 1 = eth0
Physical Port 2 = eth1
Physical Port 3 = eth2
Physical Port 4 = eth3
7Power supply (PSU1) AC—750 W
8Power supply (PSU2) AC—750 W
9Serial Digital Interface (SDI)
PCI expansion ports (9)
SDI Card is only available for
the Encoder/Transcoder
TransAct Encoder/Transcoder SDI card
Allows you to connect raw video and audio input feeds for
encoding to the Encoder/Transcoder.
9 mini-BNC connectors are installed on the card as follows
(from rightto left):
Reference In: This port is not used
SDI1 — IN: SDI Input port #1
SDI1 — OUT: SDI Output port #1 (Not used)
SDI2 — IN: SDI Input port #2
SDI2 — OUT: SDI Output port #2 (Not used)
SDI3 — IN: SDI Input port #3
SDI3 — OUT: SDI Output port #3 (Not used)
SDI4 — IN: SDI Input port #4
SDI4 — OUT: SDI Output port #4 (Not used)
a. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID but-
ton for more than five seconds to enter BIOS progress mode.
Table 3. AMS - Rear Panel
Item Indicator, Button, or Connector Icon Description

Installing AMS
14 AMS Hardware Setup Guide, Version 2.3
Functional Block Diagram
Figure 4 provides a functional block diagram of the Dell R620 PowerEdge server
Figure 4. Functional Block
Warnings and Operational Specifications
Before You Begin
• Read these installation instructions before connecting the system to the power source.
• Only trained and qualified personnel should install or service the equipment.
• Installation of the equipment must comply with local and national electrical codes.
• This product requires short-circuit (overcurrent) protection. Install only in accordance with national
and local wiring regulations.
• To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-
network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits.
Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
FCC Class A Warning
Warning: Equipment modification without the expressed consent of RGB Networks, Inc. may result in
non-compliance with FCC requirements for Class A or Class B digital devices. This device is
subject to FCC regulations, and therefore should not be modified. RGB is not responsible for
correcting any equipment interference as a result of equipment modifications not approved
by RGB.

AMS Hardware Setup Guide, Version 2.3 15
Warnings and Operational Specifications
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
This unit is likely to cause harmful interference if used in a residential area, in which case the user will be
required to take action in correcting the interference.
Environmental Requirements
The Ethernet ports of the AMS appliance and the file servers used for inbound and outbound content
must be attached to a gigabit ethernet network. The AMS appliance has four 10/100/1000 Mbps
Ethernet ports on the rear of the device.
Safety Warnings
Rack-Mounting Guidelines
Before rack-mounting the chassis ensure that the equipment rack complies with the following
guidelines:
• The width of the rack measured between the two front mounting strips or rails must be 18.99 inches
(482.4 mm).
• The depth of the rack measured from the rack mounting ears to any obstruction such as a rear rack
door or wall must be at least 29.73 inches (700.5 mm).
• The rack must have sufficient vertical clearance to insert the chassis. The chassis height is as follows:
- 1.68 inches (42.8 mm) (1RU)
Warning: To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided
to ensure your safety:
• When mounting this unit be careful not to overbalance the rack. This unit should be mounted at the
bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.
Note: RGB recommends that you maintain a minimum air space of 6 inches (15 cm) between the
chassis air vents and any other equipment or walls to prevent overheating.

Installing AMS
16 AMS Hardware Setup Guide, Version 2.3
Supply Circuit Guidelines
Before rack-mounting the AMS, ensure that the supply circuit complies with the following guidelines:
• Voltage: 100 – 240 Volts AC.
• Frequency: 50 / 60 Hz
• Current: 10 amps AC maximum (for both PSUs)
Warning: Care should be taken not to overload the supply circuit.
Operating and Storage Guidelines
Please adhere to the following guidelines, as described in Table 4.
Warning: Only qualified and trained personnel should install or replace this equipment.
Environmental Product Disposal Information
Dispose of this product in accordance with local and national disposal regulations (if any), including
those governing the recovery and recycling of waste electrical and electronic equipment (WEEE).
Table 4. Operating and Storage guidelines.
Item Specification
P
OWER
Wattage 495 W, 750 W, or 1100 W
Voltage 100-240 V AC, autoranging, 50/60 Hz
Coin-cell battery 3 V CR2032 Lithium coin cell
Current 10 A – 5 A (X 2) (with 750 W AC power supply unit)
E
NVIRONMENTAL
Temperature, ambient operating 50°F (10°C) to 95°F (35°C)
Temperature, ambient non-operating and storage -40°F (-40°C) to 149°F (65°C)
Humidity (RH), ambient (non-condensing) operating 10% to 80%
Altitude (Operating) –15.2 m to 3048 m (–50 to 10,000 ft)
Note: For altitudes above 2950 ft, the maximum
operating temperature is derated 1º F per 550 ft.
Altitude (Storage) –15.2 m to 10,668 m (–50 ft to 35,000 ft)
P
HYSICAL C HARACTERISTICS
Dimensions (H x W x D) 1.68 x 18.99 x 29.73 inches 
(42.8 mm x 482.4 mm x 700.5 mm) Chassis requires
1RU rack space
Weight (max configuration) 40.96 lb (18.58 kg)
Weight (empty) 18.92 lb (8.58 kg)

AMS Hardware Setup Guide, Version 2.3 17
Installing the AMS
Installing the AMS
This section describes how to physically rack and install the AMS at your site.
Overview
Installing the AMS consists of the following steps:
1. Installing the Sliding Rack Rails & Mounting the AMS;
2. Connecting the Power Supply Line Cords;
3. Connecting the Ethernet Cables to a gigabit (10/100/1000 Mbps) ethernet port set for auto-
negotiation into your network switch;
- RGB recommends using a gigabit ethernet switch for optimal performance.
4. Connecting to AMS for Console Access for initial setup of networking parameters;
- After this initial configuration, further administration is performed through the GUI
Management Console.
5. Installing the RGB Locking Bezel.
Installing the Sliding Rack Rails & Mounting the AMS
The AMS comes with one set of two (2) sliding rack rails. Following are the installation steps:
1. Identifying the Rail Kit Contents
• Locate the components for installing the
rail kit assembly:
- Two A7 Dell ReadyRails II sliding rail
assemblies (1)
- Two hook and loop straps (2)

Installing AMS
18 AMS Hardware Setup Guide, Version 2.3
2. Installing and Removing Tool-less Rails
(Square Hole or Round Hole Racks)
• Position the left and right rail end pieces
labeled FRONT facing inward and orient
each end piece to seat in the holes on the
front side of the vertical rack flanges (1).
• Align each end piece in the bottom and top
holes of the desired U spaces (2).
• Engage the back end of the rail until it fully
seats on the vertical rack flange and the
latch clicks into place.
• Repeat these steps to position and seat the
front-end piece on the vertical rack
flange (3).
• To remove the rails, pull the latch release
button on the end piece midpoint and
unseat each rail (4).
3. Installing and Removing Tooled Rails
(Threaded Hole Racks)
• Remove the pins from the front and rear
mounting brackets using a flat-tipped
screwdriver (1).
• Pull and rotate the rail latch subassemblies
to remove them from the mounting
brackets (2).
• Attach the left and right mounting rails to
the front vertical rack flanges using two
pairs of screws (3).
• Slide the left and right back brackets
forward against the rear vertical rack
flanges and attach them using two pairs of
screws (4).

AMS Hardware Setup Guide, Version 2.3 19
Installing the AMS
4. Installing the AMS in a Rack
•Pull the inner slide rails out of the rack until
they lock into place (1).
•Locate the rear rail standoff on each side of
the system and lower them into the rear J-
slots on the slide assemblies (2).
•Rotate the system downward until all the
rail standoffs are seated in the J-slots (3).
•Push the system inward until the lock levers
click into place.
•Press the slide-release lock buttons on
both rails and slide the system into the rack
(4).
5. Removing the System From the Rack
•Locate the lock levers on the sides of the
inner rails (1).
•Unlock each lever by rotating it up to its
release position (2).
•Grasp the sides of the system firmly and
pull it forward until the rail standoffs are at
the front of the J-slots.
•Lift the system up and away from the rack
and place it on a level surface (3).

Installing AMS
20 AMS Hardware Setup Guide, Version 2.3
6. Engaging and Releasing the Slam Latch
NOTE: For systems not equipped with slam
latches, secure the system using screws, as
described in step 3 of this procedure.
• Facing the front, locate the slam latch on
either side of the system (1).
• The latches engage automatically as the
system is pushed into the rack and are
released by pulling up on the latches (2).
• To secure the system for shipment in the
rack or for other unstable environments,
locate the hard-mount screw under each
latch and tighten each screw with a #2
Phillips screwdriver (3).
7. Routing the Cables
NOTE: If you did not order the optional CMA,
use the two hook and loop straps provided in
the rail kit to route the cables at the back of
your system.
• Locate the outer CMA brackets on the
interior sides of both rack flanges (1).
• Bundle the cables gently, pulling them clear
of the system connectors to the left and
right sides (2).
• Thread the hook and loop straps through
the tooled slots on the outer CMA brackets
on each side of the system to secure the
cable bundles (3).