HP Proliant DL580 User manual

HP ProLiant DL580 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 799243-001
May 2015
Edition: 1

© Copyright 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, and Windows Server® are trademarks of the Microsoft group of companies.
Intel®, Pentium®, and Itanium® are trademarks of Intel Corporation in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 8
Systems Insight Display .............................................................................................................................. 9
Rear panel components............................................................................................................................ 10
Power supply LED.................................................................................................................................... 11
I/O board components ............................................................................................................................ 12
System maintenance switch............................................................................................................. 13
NMI jumper.................................................................................................................................. 13
SPI board components ............................................................................................................................. 14
Power daughter board components ........................................................................................................... 15
DIMM slot locations................................................................................................................................. 16
Processors and memory cartridges............................................................................................................. 17
DIMM fault LEDs...................................................................................................................................... 18
DIMM fault identification button ................................................................................................................ 19
Memory error LEDs.................................................................................................................................. 20
Drive bay numbering ............................................................................................................................... 20
Hot-plug drive LED definitions.......................................................................................................... 21
FBWC capacitor slots .............................................................................................................................. 22
FBWC module LEDs................................................................................................................................. 22
Fans ...................................................................................................................................................... 23
Fan locations ................................................................................................................................ 23
Fan guidelines............................................................................................................................... 23
Operations................................................................................................................................. 25
Power up the server ................................................................................................................................. 25
Power down the server............................................................................................................................. 25
Remove the server from the rack................................................................................................................ 25
Extend the server from the rack ................................................................................................................. 27
Remove the access panel.......................................................................................................................... 28
Install the access panel............................................................................................................................. 29
Remove the SPI board.............................................................................................................................. 29
Install the SPI board................................................................................................................................. 31
Processor memory drawer shipping screw locations..................................................................................... 33
Remove the processor memory drawer ....................................................................................................... 33
Install the processor memory drawer .......................................................................................................... 34
Remove the processor memory drawer cover .............................................................................................. 35
Install the processor memory drawer cover ................................................................................................. 35
Access the Systems Insight Display............................................................................................................. 36
Setup......................................................................................................................................... 38
Optional installation services .................................................................................................................... 38
Rack planning resources........................................................................................................................... 38
Optimum environment.............................................................................................................................. 38
Space and airflow requirements ...................................................................................................... 39
Temperature requirements............................................................................................................... 39
Power requirements ....................................................................................................................... 40

Contents 4
Electrical grounding requirements .................................................................................................... 40
Rack warnings ........................................................................................................................................ 40
Identifying the contents of the server shipping carton.................................................................................... 41
Installing hardware options....................................................................................................................... 41
Installing the server into the rack................................................................................................................ 41
Installing the operating system................................................................................................................... 43
Powering on and selecting a boot option ................................................................................................... 44
Registering the server............................................................................................................................... 44
Hardware options installation....................................................................................................... 45
Introduction ............................................................................................................................................ 45
Processor options .................................................................................................................................... 45
Installing the processor................................................................................................................... 46
Memory options...................................................................................................................................... 51
Memory configurations................................................................................................................... 51
DIMM identification ....................................................................................................................... 52
DIMM ranks.................................................................................................................................. 52
DIMM population guidelines for Memory Modes ............................................................................... 53
Installing a DIMM .......................................................................................................................... 55
Memory cartridge option.......................................................................................................................... 58
Memory cartridge population guidelines........................................................................................... 58
Installing a memory cartridge .......................................................................................................... 58
SAS drive backplane option ..................................................................................................................... 60
Stand-up SAS controller cable option ......................................................................................................... 65
Stand-up H240 HBA cable option ............................................................................................................. 68
Power adapter cables option .................................................................................................................... 69
Drive option ........................................................................................................................................... 71
4U rack bezel option ............................................................................................................................... 72
Removing the 4U rack bezel ........................................................................................................... 72
Installing the 4U rack bezel............................................................................................................. 73
Redundant hot-plug power supply option.................................................................................................... 73
DC power supply option .......................................................................................................................... 74
Expansion board option........................................................................................................................... 80
FBWC module and capacitor pack option .................................................................................................. 82
HP Trusted Platform Module option ............................................................................................................ 84
Retaining the recovery key/password .............................................................................................. 85
Installing the Trusted Platform Module board ..................................................................................... 85
Enabling the Trusted Platform Module............................................................................................... 86
Cabling ..................................................................................................................................... 88
SPI board cabling ................................................................................................................................... 88
Front video/USB cabling.......................................................................................................................... 89
System Insight Display cabling .................................................................................................................. 89
Power supply data cabling ....................................................................................................................... 90
Standby power cabling............................................................................................................................ 90
Software and configuration utilities ............................................................................................... 91
Server mode ........................................................................................................................................... 91
Product QuickSpecs................................................................................................................................. 91
HP iLO................................................................................................................................................... 91
Active Health System...................................................................................................................... 92
HP RESTful API support for HP iLO ................................................................................................... 93
Integrated Management Log ........................................................................................................... 93
HP Insight Remote Support.............................................................................................................. 94

Contents 5
Intelligent Provisioning ............................................................................................................................. 94
HP Insight Diagnostics .................................................................................................................... 95
Erase Utility .................................................................................................................................. 95
Scripting Toolkit for Windows and Linux..................................................................................................... 96
HP Service Pack for ProLiant ..................................................................................................................... 96
HP Smart Update Manager............................................................................................................. 96
HP UEFI System Utilities............................................................................................................................ 97
Using HP UEFI System Utilities ......................................................................................................... 97
Flexible boot control ...................................................................................................................... 97
Restoring and customizing configuration settings ............................................................................... 98
Secure Boot configuration............................................................................................................... 98
Embedded UEFI shell ..................................................................................................................... 99
Embedded Diagnostics option......................................................................................................... 99
HP RESTful API support for UEFI....................................................................................................... 99
Re-entering the server serial number and product ID ........................................................................... 99
Utilities and features .............................................................................................................................. 100
HP Smart Storage Administrator .................................................................................................... 100
Automatic Server Recovery ........................................................................................................... 100
USB support................................................................................................................................ 100
Redundant ROM support .............................................................................................................. 101
Keeping the system current ..................................................................................................................... 101
Access to HP Support Materials..................................................................................................... 101
Updating firmware or System ROM ............................................................................................... 102
Drivers ....................................................................................................................................... 103
Software and firmware................................................................................................................. 104
Operating System Version Support ................................................................................................ 104
Version control............................................................................................................................ 104
HP operating systems and virtualization software support for ProLiant servers ...................................... 105
HP Technology Service Portfolio .................................................................................................... 105
Change control and proactive notification ...................................................................................... 105
Troubleshooting ........................................................................................................................ 106
Troubleshooting resources ...................................................................................................................... 106
Battery replacement .................................................................................................................. 107
Regulatory information .............................................................................................................. 109
Safety and regulatory compliance ........................................................................................................... 109
Belarus Kazakhstan Russia marking ......................................................................................................... 109
Turkey RoHS material content declaration................................................................................................. 110
Ukraine RoHS material content declaration ............................................................................................... 110
Warranty information ............................................................................................................................ 110
Electrostatic discharge............................................................................................................... 111
Preventing electrostatic discharge ............................................................................................................ 111
Grounding methods to prevent electrostatic discharge................................................................................ 111
Specifications........................................................................................................................... 112
Environmental specifications ................................................................................................................... 112
Mechanical specifications ...................................................................................................................... 112
Power supply specifications .................................................................................................................... 112
HP 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ................................ 113
HP 1500W Common Slot -48VDC Hot-plug Power Supply................................................................ 113
HP 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ................................ 114

Contents 6
Support and other resources ...................................................................................................... 115
Before you contact HP............................................................................................................................ 115
HP contact information........................................................................................................................... 115
Customer Self Repair ............................................................................................................................. 115
Acronyms and abbreviations...................................................................................................... 123
Documentation feedback ........................................................................................................... 126
Index....................................................................................................................................... 127

Component identification 7
Component identification
Front panel components
Item Description
1 Drive bays 6-10*
2
Systems Insight Display
3 Fans 1-4
4 Drive bays 1-5
5 Discovery services connectors
6 Video connector
7 USB connectors (2)
* Drives installed in these bays require the optional drive backplane and cables.

Component identification 8
Front panel LEDs and buttons
Item Description Status
1 Power on/Standby button and
system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
Solid amber = System in standby
Off = No power present
2 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = System power fault
3 Aggregate NIC LED Solid green = Link to network
Flashing green = Linked with activity on the network
Off = No network connection
4 UID button/link Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management
or firmware upgrade in progress

Component identification 9
Systems Insight Display
The Systems Insight Display LEDs represent the server and component layout.
Item LED Description
1 Power cap Green = System on or requesting power on
Flashing amber = Power on denied
Off = Standby
2 Overtemperature Off = Normal
Amber = Failed or missing component
3 AMP status Off = No protection
Green = Protection enabled
Amber = Memory failure occurred
Amber (flashing) = Memory configuration error
4 NIC activity/link Green = Linked to network
Green (flashing) = Linked with activity on the network
Off = No network connection
All other LEDs
Off = Normal
Amber = Failed or missing component

Component identification 10
Rear panel components
Item Description
1 Expansion board slot 1
2 Expansion board slot 2
3 Expansion board slot 3
4 Expansion board slot 4
5 Expansion board slot 5
6 Expansion board slot 6
7 Expansion board slot 7
8 Expansion board slot 8
9 Expansion board slot 9
10 FlexibleLOM slot
11 SPI board
12 Power supply 1
13 Power supply 2
14 Power supply bay 3
15 Power supply bay 4

Component identification 11
Power supply LED
Fail LED-amber
(Located on the SID)
Power LED-green
(Located on the
power supply)
Front external health
LED
Located on the front
panel
Status
Off Off Off No AC power to power
supply units
Off Off Green AC present/Standby outputs
on
Power supply DC outputs on
and OK
On Off Amber (flashing) –
redundant
Red (flashing) –
non-redundant
Power supply failure (includes
over voltage and over
temperature)

Component identification 12
I/O board components
Item Description
1 NMI jumper
2 Slot 1 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
3 Slot 2 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
4 System maintenance switch
5 Slot 3 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
6 Slot 4 PCIe3 x16 (8, 4, 2, 1 electrical)
7 Slot 5 PCIe3 x16 (8, 4, 2, 1 electrical)
8 Slot 6 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
9 Slot 7 PCIe3 x16 (8, 4, 2, 1 electrical)
10 Slot 8 PCIe3 x16 (8, 4, 2, 1 electrical)
11 Slot 9 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
12 SPI board connector
13 FlexibleLOM connector

Component identification 13
System maintenance switch
The system maintenance switch (SW1) is a twelve-position switch that is used for system configuration. The
default position for all twelve positions is Off.
Switch Settings
1 Off = iLO security enabled
On = iLO security disabled
2 Off = Normal operation
On = The BIOS configuration is locked.
5 Off = Normal operation
On = Password disabled
6 Off = Normal operation
On = Clear CMOS and RAM
7* Off = Set factory default boot mode to UEFI.
On = Set factory default boot mode to Legacy.
3, 4, 8, 9, 10, 11,
12
Reserved
* The default position for switch 7 is set in the factory shipping configuration. This switch setting determines the BIOS
mode the system defaults to when configuration memory is cleared to factory defaults. The User defined defaults setting
in UEFI System Utilities supersedes this switch.
IMPORTANT: To avoid a mismatch between boot modes, HP recommends setting system
maintenance switch 7 to the same BIOS boot mode the server is deployed in. Otherwise, the
storage controller may not recognize the OS installed on the storage media.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs, device
drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset. Resetting the
system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting
the NMI header with a jumper. The NMI event enables a hung system to become responsive again.

Component identification 14
SPI board components
Item Description
1 Top SAS backplane connector
2 SAS cache module connector
3 Systems Insight Display Power/UID connector
4 Internal USB connector
5 TPM connector
6 Front video/USB connector
7 Battery
8 Internal USB connector
9 Serial connector
10 Video connector
11 USB connectors (4)
12 iLO connector
13 FlexibleLOM port 1*
14 FlexibleLOM port 2*
15 FlexibleLOM port 3*
16 FlexibleLOM port 4*
*Port configuration is dependent on the installed FlexibleLOM and may differ from what is shown in the illustration.

Component identification 15
Power daughter board components
Item Description
1 Upper SAS backplane power connector
2 I/O board auxiliary power connector
3 I/O board auxiliary power connector
4 I/O board auxiliary power connector
5 I/O board auxiliary power connector
6 I/O board auxiliary power connector
7 I/O board auxiliary power connector
8 Power backplane data connector
9 Power backplane data connector
10 I/O board power connector

Component identification 16
DIMM slot locations
Each memory cartridge contains 12 DIMM slots. Install DIMMs in pairs in alphabetical order.
For installation guidelines, see "Memory options (on page 51)."

Component identification 17
Processors and memory cartridges
The processor memory drawer contains 4 processor sockets and 8 memory cartridges.
For DIMM numbering, see "DIMM slot locations (on page 16)."
For installation guidelines, see "Memory options (on page 51)."

Component identification 18
DIMM fault LEDs
Item Description Status
1 Power fault LED (board B)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a power fault condition.
2 General board fault LED
(board B)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a general fault condition.
3 General board fault LED
(board A)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a general fault condition.
4
Power fault LED (board A)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a power fault condition.
To determine which DIMMs are experiencing a fault condition, see "DIMM fault identification button (on
page 19)."

Component identification 19
DIMM fault identification button
When the DIMM fault LEDs (on page 18) indicate that a DIMM is experiencing an error, press the DIMM fault
identification button to illuminate the LED below the affected DIMM ("Memory error LEDs" on page 20).
Item Description
1 Board B DIMM fault identification button
2 Board A DIMM fault identification button

Component identification 20
Memory error LEDs
When the DIMM fault LEDs (on page 18) indicate that a DIMM is experiencing an error, the memory error
LED below the affected DIMM illuminates red when the DIMM fault identification button (on page 19) is
pressed.
Drive bay numbering
Drives installed in bays 6-10 require the optional SAS backplane.