Fujitsu PRIMERGY RX100 S8 User manual

Upgrade and Maintenance Manual - English
FUJITSU Server PRIMERGY RX100 S8
Upgrade and Maintenance Manual
March 2014

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Copyright and Trademarks
Copyright © 2014 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
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in the USA and other countries.

RX100 S8 Upgrade and Maintenance Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.

Upgrade and Maintenance Manual RX100 S8
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://jp.fujitsu.com/platform/server/primergy/harddisk/

RX100 S8 Upgrade and Maintenance Manual
Only for the Japanese market:
Shielded LAN cables should be used in this product.
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)
– USB Flash Module (UFM)

Upgrade and Maintenance Manual RX100 S8
Version history
Issue number Reason for update
1.0 / October 2013 Initial release
2.0 / March 2014 Configuration with up to 10 HDD/SSD modules
added

RX100 S8 Upgrade and Maintenance Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 20
2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1 Classification of procedures . . . . . . . . . . . . . . . . . 23
2.1.1 Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 23
2.1.2 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 24
2.1.3 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 25
2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 26
2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 27
2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 28
3 Important information . . . . . . . . . . . . . . . . . . . . . 31
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 31
3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 40
3.5 Environmental protection . . . . . . . . . . . . . . . . . . . 41
4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 43
4.1 Using diagnostics information . . . . . . . . . . . . . . . . 43
4.1.1 Locating the defective server . . . . . . . . . . . . . . . . . . 43
4.1.2 Determining the error class . . . . . . . . . . . . . . . . . . . 44
4.1.2.1 Global Error indicator . . . . . . . . . . . . . . . . . . . . 44
4.1.2.2 Customer Self Service (CSS) indicator . . . . . . . . . . . 44
4.1.3 Locating the defective component . . . . . . . . . . . . . . . . 45
4.1.3.1 Local diagnostic indicators on the system board . . . . . . . 45
4.2 Shutting down the server . . . . . . . . . . . . . . . . . . . 45

Upgrade and Maintenance Manual RX100 S8
Contents
4.3 Disconnecting the server from the mains . . . . . . . . . . . 46
4.4 Getting access to the component . . . . . . . . . . . . . . . 47
4.4.1 Extending the server out of the rack . . . . . . . . . . . . . . . 48
4.4.2 Removing the server from the rack . . . . . . . . . . . . . . . . 49
4.4.3 Removing the top cover . . . . . . . . . . . . . . . . . . . . . . 51
4.5 Reassembling . . . . . . . . . . . . . . . . . . . . . . . . . . 52
4.5.1 Installing the top cover . . . . . . . . . . . . . . . . . . . . . . 52
4.5.2 Mounting the server in the rack . . . . . . . . . . . . . . . . . . 53
4.5.3 Sliding the server into the rack . . . . . . . . . . . . . . . . . . 55
4.6 Connecting the server to the mains . . . . . . . . . . . . . . 55
4.7 Switching on the server . . . . . . . . . . . . . . . . . . . . . 57
4.8 Handling riser modules . . . . . . . . . . . . . . . . . . . . . 58
4.8.1 Removing a riser module . . . . . . . . . . . . . . . . . . . . . 58
4.8.2 Installing a riser module . . . . . . . . . . . . . . . . . . . . . . 60
5 Basic software procedures . . . . . . . . . . . . . . . . . . . 63
5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 63
5.1.1 Disabling BitLocker functionality . . . . . . . . . . . . . . . . . 63
5.1.2 Disabling SVOM boot watchdog functionality . . . . . . . . . . . 64
5.1.2.1 Viewing boot watchdog settings . . . . . . . . . . . . . . . . 64
5.1.2.2 Configuring boot watchdog settings . . . . . . . . . . . . . . 65
5.1.3 Removing backup and optical disk media . . . . . . . . . . . . 66
5.1.4 Verifying and configuring the backup software solution . . . . . . 66
5.1.5 Note on server maintenance in a Multipath I/O environment . . . 67
5.1.6 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 69
5.2 Completing the maintenance task . . . . . . . . . . . . . . . 70
5.2.1 Updating or recovering the system board BIOS and iRMC . . . . 70
5.2.1.1 Updating or recovering the system board BIOS . . . . . . . . 70
5.2.1.2 Updating or recovering the iRMC . . . . . . . . . . . . . . . 71
5.2.2 Verifying system information backup / restore . . . . . . . . . . 73
5.2.3 Updating RAID controller firmware . . . . . . . . . . . . . . . . 74
5.2.4 Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . . 75
5.2.5 Verifying and configuring the backup software solution . . . . . . 76
5.2.6 Resetting the boot retry counter . . . . . . . . . . . . . . . . . 76
5.2.6.1 Viewing the boot retry counter . . . . . . . . . . . . . . . . 77
5.2.6.2 Resetting the boot retry counter . . . . . . . . . . . . . . . . 77
5.2.7 Enabling SVOM boot watchdog functionality . . . . . . . . . . . 78

RX100 S8 Upgrade and Maintenance Manual
Contents
5.2.8 Enabling replaced components in the system BIOS . . . . . . . 79
5.2.9 Verifying the memory mode . . . . . . . . . . . . . . . . . . . 80
5.2.10 Verifying the system time settings . . . . . . . . . . . . . . . . 80
5.2.11 Viewing and clearing the System Event Log (SEL) . . . . . . . 81
5.2.11.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 81
5.2.11.2 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 82
5.2.12 Updating the NIC configuration file in a Linux environment . . . 83
5.2.13 Enabling BitLocker functionality . . . . . . . . . . . . . . . . . 84
5.2.14 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 85
5.2.15 Looking up changed MAC / WWN addresses . . . . . . . . . . 85
5.2.15.1 Looking up MAC addresses . . . . . . . . . . . . . . . . . 85
5.2.15.2 Looking up WWN addresses . . . . . . . . . . . . . . . . . 86
5.2.16 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 87
5.2.17 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 88
5.2.17.1 After replacing / upgrading LAN controllers . . . . . . . . . 88
5.2.17.2 After replacing the system board . . . . . . . . . . . . . . . 88
5.2.18 Switching off the ID indicator . . . . . . . . . . . . . . . . . . 89
5.2.19 Performing a fan test after replacing a defective fan . . . . . . 89
6 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 91
6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 92
6.2 Standard power supply . . . . . . . . . . . . . . . . . . . . 93
6.2.1 Replacing the standard power supply unit . . . . . . . . . . . . 93
6.2.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 93
6.2.1.2 Removing the defective standard power supply unit . . . . . 93
6.2.1.3 Installing the new standard power supply unit . . . . . . . . 95
6.2.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 96
6.3 Redundant power supply . . . . . . . . . . . . . . . . . . . 97
6.3.1 Installing a hot-plug power supply unit . . . . . . . . . . . . . . 97
6.3.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 97
6.3.1.2 Removing the dummy cover . . . . . . . . . . . . . . . . . 97
6.3.1.3 Installing a hot-plug power supply unit . . . . . . . . . . . . 98
6.3.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 99
6.3.2 Removing a hot-plug power supply unit . . . . . . . . . . . . . 99
6.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 100
6.3.2.2 Removing a hot-plug power supply unit . . . . . . . . . . . 100
6.3.2.3 Installing the dummy cover . . . . . . . . . . . . . . . . . . 101
6.3.3 Replacing a hot-plug power supply unit . . . . . . . . . . . . . 101
6.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 102

Upgrade and Maintenance Manual RX100 S8
Contents
6.3.3.2 Removing the defective hot-plug power supply unit . . . . . 102
6.3.3.3 Installing the new hot-plug power supply unit . . . . . . . . 103
6.3.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 103
6.3.4 Replacing the power distribution board . . . . . . . . . . . . . 103
6.3.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 103
6.3.4.2 Removing the defective power distribution board . . . . . . 104
6.3.4.3 Installing the new power distribution board . . . . . . . . . 105
6.3.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 106
6.4 Converting a standard power supply to a redundant power
supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
6.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 107
6.4.2 Removing the standard power supply unit . . . . . . . . . . . 107
6.4.3 Installing the upgrade kit . . . . . . . . . . . . . . . . . . . . 108
6.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 112
7 Hard disk drives / solid state drives . . . . . . . . . . . . . 113
7.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 114
7.2 2.5-inch HDD/SSD configurations . . . . . . . . . . . . . . 115
7.2.1 Equipping the 2.5-inch HDD/SSD bays . . . . . . . . . . . . . 115
7.2.2 Configuration with up to four HDD/SSD modules . . . . . . . . 115
7.2.3 Configuration with up to eight HDD/SSD modules . . . . . . . 116
7.2.4 Configuration with up to 10 HDD/SSD modules . . . . . . . . 117
7.2.5 Installing 2.5-inch HDD/SSD modules . . . . . . . . . . . . . 118
7.2.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 118
7.2.5.2 Removing a 2.5-inch HDD/SSD dummy module . . . . . . 118
7.2.5.3 Installing a 2.5-inch HDD/SSD module . . . . . . . . . . . 119
7.2.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 120
7.2.6 Removing 2.5-inch HDD/SSD modules . . . . . . . . . . . . . 120
7.2.6.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 120
7.2.6.2 Removing a 2.5-inch HDD/SSD module . . . . . . . . . . 121
7.2.6.3 Installing a 2.5-inch HDD/SSD dummy module . . . . . . . 122
7.2.6.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 122
7.2.7 Replacing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 122
7.2.7.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 123
7.2.7.2 Removing the defective 2.5-inch HDD/SSD module . . . . 123
7.2.7.3 Installing the new 2.5-inch HDD/SSD module . . . . . . . . 123
7.2.7.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 123
7.2.8 Replacing the 4 x 2.5-inch HDD backplane . . . . . . . . . . . 124
7.2.8.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 124

RX100 S8 Upgrade and Maintenance Manual
Contents
7.2.8.2 Removing the defective 4 x 2.5-inch HDD backplane . . . . 124
7.2.8.3 Installing the new 4 x 2.5-inch HDD backplane . . . . . . . 126
7.2.8.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 129
7.2.9 Replacing the 10 x 2.5-inch HDD backplane . . . . . . . . . . 130
7.2.9.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 130
7.2.9.2 Removing the SAS expander board . . . . . . . . . . . . . 130
7.2.9.3 Removing the defective 10 x 2.5-inch HDD backplane . . . 132
7.2.9.4 Installing the new 10 x 2.5-inch HDD backplane . . . . . . . 133
7.2.9.5 Installing the SAS expander board . . . . . . . . . . . . . . 133
7.2.9.6 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 135
7.2.10 Replacing the SAS expander board . . . . . . . . . . . . . . . 136
7.2.10.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 136
7.2.10.2 Removing the defective SAS expander board . . . . . . . . 136
7.2.10.3 Installing the new SAS expander board . . . . . . . . . . . 136
7.2.10.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 136
7.2.11 Upgrading configuration from up to four to up to eight 2.5-inch
HDDs/SSDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
7.2.11.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 137
7.2.11.2 Installing the second HDD backplane . . . . . . . . . . . . 137
7.2.11.3 Installing additional HDD/SSD modules . . . . . . . . . . . 138
7.2.11.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 138
7.3 3.5-inch HDD configurations . . . . . . . . . . . . . . . . . 139
7.3.1 Equipping the 3.5-inch HDD bays . . . . . . . . . . . . . . . . 139
7.3.2 Installing 3.5-inch HDD modules . . . . . . . . . . . . . . . . 140
7.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 140
7.3.2.2 Removing a 3.5-inch HDD dummy module . . . . . . . . . 140
7.3.2.3 Installing a 3.5-inch HDD module . . . . . . . . . . . . . . 141
7.3.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 141
7.3.3 Removing 3.5-inch HDD modules . . . . . . . . . . . . . . . . 142
7.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 142
7.3.3.2 Removing a 3.5-inch HDD module . . . . . . . . . . . . . . 143
7.3.3.3 Installing a 3.5-inch dummy module . . . . . . . . . . . . . 143
7.3.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 143
7.3.4 Replacing a 3.5-inch HDD module . . . . . . . . . . . . . . . 144
7.3.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 144
7.3.4.2 Removing the defective 3.5-inch HDD module . . . . . . . 145
7.3.4.3 Installing the new 3.5-inch HDD module . . . . . . . . . . . 145
7.3.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 145
7.3.5 Replacing the 3.5-inch HDD backplane . . . . . . . . . . . . . 145
7.3.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 145
7.3.5.2 Removing the defective 3.5-inch HDD backplane . . . . . . 145

Upgrade and Maintenance Manual RX100 S8
Contents
7.3.5.3 Installing the new 3.5-inch HDD backplane . . . . . . . . . 146
7.3.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 147
8 Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
8.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 149
8.1.1 Numbering of the fan modules . . . . . . . . . . . . . . . . . 150
8.2 Replacing a defective fan module . . . . . . . . . . . . . . 150
8.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 150
8.2.2 Removing the defective fan module . . . . . . . . . . . . . . 151
8.2.3 Installing the new fan module . . . . . . . . . . . . . . . . . . 152
8.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 153
9 Expansion cards and backup units . . . . . . . . . . . . . 155
9.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 156
9.1.1 Equipping the PCIe slots . . . . . . . . . . . . . . . . . . . . 156
9.2 Handling slot brackets . . . . . . . . . . . . . . . . . . . . 159
9.2.1 Installing a slot bracket . . . . . . . . . . . . . . . . . . . . . 159
9.2.2 Removing a slot bracket . . . . . . . . . . . . . . . . . . . . 164
9.2.2.1 Removing the slot bracket . . . . . . . . . . . . . . . . . . 164
9.3 Handling SFP+ transceiver modules . . . . . . . . . . . . . 165
9.3.1 Installing SFP+ transceiver modules . . . . . . . . . . . . . . 165
9.3.2 Removing an SFP+ transceiver module . . . . . . . . . . . . 168
9.4 Expansion cards and riser cards . . . . . . . . . . . . . . . 171
9.4.1 Installing an expansion card . . . . . . . . . . . . . . . . . . 171
9.4.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 171
9.4.1.2 Removing the slot cover . . . . . . . . . . . . . . . . . . . 171
9.4.1.3 Installing the expansion card . . . . . . . . . . . . . . . . 172
9.4.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 172
9.4.2 Removing an expansion card . . . . . . . . . . . . . . . . . . 173
9.4.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 173
9.4.2.2 Removing the expansion card . . . . . . . . . . . . . . . . 173
9.4.2.3 Installing the slot cover . . . . . . . . . . . . . . . . . . . 174
9.4.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 174
9.4.3 Replacing an expansion card . . . . . . . . . . . . . . . . . . 175
9.4.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 175
9.4.3.2 Removing the defective expansion card . . . . . . . . . . 175
9.4.3.3 Installing the new expansion card . . . . . . . . . . . . . . 176

RX100 S8 Upgrade and Maintenance Manual
Contents
9.4.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 176
9.4.4 Replacing a riser card . . . . . . . . . . . . . . . . . . . . . . 177
9.4.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 177
9.4.4.2 Removing the defective riser card . . . . . . . . . . . . . . 177
9.4.4.3 Installing the new riser card . . . . . . . . . . . . . . . . . 178
9.4.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 178
9.4.5 Replacing TFM . . . . . . . . . . . . . . . . . . . . . . . . . 179
9.4.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 179
9.4.5.2 Removing the defective TFM . . . . . . . . . . . . . . . . 179
9.4.5.3 Installing the new TFM . . . . . . . . . . . . . . . . . . . . 180
9.4.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 180
9.4.6 Upgrading to the full height riser module . . . . . . . . . . . . 181
9.4.6.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 181
9.4.6.2 Installing the upgrade kit . . . . . . . . . . . . . . . . . . . 182
9.5 Backup units (BBU/FBU) . . . . . . . . . . . . . . . . . . . . 185
9.5.1 Installing a BBU . . . . . . . . . . . . . . . . . . . . . . . . . 185
9.5.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 185
9.5.1.2 Connecting the BBU cable to the BBU . . . . . . . . . . . . 186
9.5.1.3 Installing the BBU in the holder . . . . . . . . . . . . . . . 187
9.5.1.4 Installing the BBU with the holder . . . . . . . . . . . . . . 188
9.5.1.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 190
9.5.2 Installing an FBU . . . . . . . . . . . . . . . . . . . . . . . . 191
9.5.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 191
9.5.2.2 Installing TFM to the RAID controller (if applicable) . . . . . 191
9.5.2.3 Installing the FBU in the holder . . . . . . . . . . . . . . . 192
9.5.2.4 Connecting the FBU adapter cable to the FBU . . . . . . . 193
9.5.2.5 Installing the FBU with the holder . . . . . . . . . . . . . . 193
9.5.2.6 Connecting the FBU adapter cable to the TFM . . . . . . . 194
9.5.2.7 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 195
9.5.3 Removing a BBU . . . . . . . . . . . . . . . . . . . . . . . . 195
9.5.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 195
9.5.3.2 Removing the BBU with the holder . . . . . . . . . . . . . 196
9.5.3.3 Removing the BBU from the holder . . . . . . . . . . . . . 196
9.5.3.4 Disconnecting the BBU cable from the BBU . . . . . . . . . 197
9.5.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 197
9.5.4 Removing an FBU . . . . . . . . . . . . . . . . . . . . . . . . 197
9.5.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 198
9.5.4.2 Removing the FBU with the holder . . . . . . . . . . . . . . 198
9.5.4.3 Disconnecting the FBU cable from the FBU . . . . . . . . . 198
9.5.4.4 Removing the FBU from the holder . . . . . . . . . . . . . 199
9.5.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 199

Upgrade and Maintenance Manual RX100 S8
Contents
9.5.5 Replacing a BBU . . . . . . . . . . . . . . . . . . . . . . . . 199
9.5.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 200
9.5.5.2 Removing the defective BBU . . . . . . . . . . . . . . . . 200
9.5.5.3 Installing the new BBU . . . . . . . . . . . . . . . . . . . 200
9.5.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 200
9.5.6 Replacing an FBU . . . . . . . . . . . . . . . . . . . . . . . 201
9.5.6.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 201
9.5.6.2 Removing the defective FBU . . . . . . . . . . . . . . . . 202
9.5.6.3 Installing the new FBU . . . . . . . . . . . . . . . . . . . 202
9.5.6.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 202
10 Main memory . . . . . . . . . . . . . . . . . . . . . . . . . 203
10.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 204
10.1.1 Memory sequence . . . . . . . . . . . . . . . . . . . . . . . 205
10.1.1.1 Population rules . . . . . . . . . . . . . . . . . . . . . . . 205
10.1.1.2 Modes of operation . . . . . . . . . . . . . . . . . . . . . 206
10.2 Installing a memory module . . . . . . . . . . . . . . . . . 207
10.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 207
10.2.2 Selecting the memory slot . . . . . . . . . . . . . . . . . . . 207
10.2.3 Installing a memory module . . . . . . . . . . . . . . . . . . . 207
10.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 208
10.3 Removing a memory module . . . . . . . . . . . . . . . . . 208
10.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 208
10.3.2 Removing a memory module . . . . . . . . . . . . . . . . . . 209
10.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 209
10.4 Replacing a memory module . . . . . . . . . . . . . . . . . 209
10.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 209
10.4.2 Removing the defective memory module . . . . . . . . . . . . 210
10.4.3 Installing the new memory module . . . . . . . . . . . . . . . 210
10.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 210
11 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
11.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 212
11.1.1 Supported processors . . . . . . . . . . . . . . . . . . . . . 212
11.2 Replacing the processor . . . . . . . . . . . . . . . . . . . 212
11.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 213
11.2.2 Removing the heat sink . . . . . . . . . . . . . . . . . . . . . 213

RX100 S8 Upgrade and Maintenance Manual
Contents
11.2.3 Removing the defective processor . . . . . . . . . . . . . . . 214
11.2.4 Installing the new processor . . . . . . . . . . . . . . . . . . . 215
11.2.5 Applying the thermal paste to the processor surface . . . . . . 216
11.2.6 Installing the heat sink . . . . . . . . . . . . . . . . . . . . . . 218
11.2.7 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 218
11.3 Replacing the heat sink . . . . . . . . . . . . . . . . . . . . 219
11.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 219
11.3.2 Removing the defective heat sink . . . . . . . . . . . . . . . . 219
11.3.3 Installing the new heat sink . . . . . . . . . . . . . . . . . . . 219
11.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 220
12 Optical disk drive . . . . . . . . . . . . . . . . . . . . . . . . 221
12.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 222
12.2 Installing the ODD . . . . . . . . . . . . . . . . . . . . . . . 223
12.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 223
12.2.2 Removing the dummy cover . . . . . . . . . . . . . . . . . . . 224
12.2.3 Installing the ODD . . . . . . . . . . . . . . . . . . . . . . . . 225
12.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 226
12.3 Removing the ODD . . . . . . . . . . . . . . . . . . . . . . . 227
12.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 227
12.3.2 Removing the ODD . . . . . . . . . . . . . . . . . . . . . . . 227
12.3.3 Installing the dummy cover . . . . . . . . . . . . . . . . . . . 229
12.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 229
12.4 Replacing the ODD . . . . . . . . . . . . . . . . . . . . . . . 230
12.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 230
12.4.2 Removing the defective ODD . . . . . . . . . . . . . . . . . . 230
12.4.3 Installing the new ODD . . . . . . . . . . . . . . . . . . . . . 230
12.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 230
13 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
13.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 231
13.2 Replacing the front panel module . . . . . . . . . . . . . . . 232
13.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 232
13.2.2 Removing the front panel module . . . . . . . . . . . . . . . . 233
13.2.3 Installing the front panel module . . . . . . . . . . . . . . . . . 235
13.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 237

Upgrade and Maintenance Manual RX100 S8
Contents
13.3 Replacing the front panel on QRL . . . . . . . . . . . . . . 238
13.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 238
13.3.2 Removing the front panel on QRL . . . . . . . . . . . . . . . 239
13.3.3 Installing the front panel on QRL . . . . . . . . . . . . . . . . 241
13.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 242
14 System board and components . . . . . . . . . . . . . . . 243
14.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 243
14.2 CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . 244
14.2.1 Replacing the CMOS battery . . . . . . . . . . . . . . . . . . 244
14.2.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 244
14.2.1.2 Replacing the defective CMOS battery . . . . . . . . . . . 245
14.2.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 245
14.3 USB Flash Module (UFM) . . . . . . . . . . . . . . . . . . . 246
14.3.1 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . . 246
14.3.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 246
14.3.1.2 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . 246
14.3.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 247
14.3.1.4 Software configuration . . . . . . . . . . . . . . . . . . . 248
14.3.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 248
14.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 248
14.3.2.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 249
14.3.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 250
14.3.3 Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . . 251
14.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 251
14.3.3.2 Removing the defective UFM . . . . . . . . . . . . . . . . 251
14.3.3.3 Installing the new UFM . . . . . . . . . . . . . . . . . . . 252
14.3.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 252
14.3.3.5 Software configuration . . . . . . . . . . . . . . . . . . . 253
14.4 Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . 253
14.4.1 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . . 253
14.4.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 253
14.4.1.2 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . 254
14.4.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 256
14.4.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 257
14.4.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 257
14.4.2.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . 259
14.4.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 260
14.4.3 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . . 261

RX100 S8 Upgrade and Maintenance Manual
Contents
14.4.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 261
14.4.3.2 Removing the defective TPM . . . . . . . . . . . . . . . . 262
14.4.3.3 Installing the new TPM . . . . . . . . . . . . . . . . . . . . 262
14.4.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 262
14.5 System board . . . . . . . . . . . . . . . . . . . . . . . . . . 263
14.5.1 Replacing the system board . . . . . . . . . . . . . . . . . . . 263
14.5.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 265
14.5.1.2 Removing the defective system board . . . . . . . . . . . . 266
14.5.1.3 Installing the new system board . . . . . . . . . . . . . . . 267
14.5.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 268
15 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
15.1 Overview cables . . . . . . . . . . . . . . . . . . . . . . . . 271
15.2 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
16 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
16.1 Mechanical overview . . . . . . . . . . . . . . . . . . . . . . 279
16.1.1 Server front . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
16.1.2 Server rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
16.1.3 Server interior . . . . . . . . . . . . . . . . . . . . . . . . . . 282
16.2 Connectors and indicators . . . . . . . . . . . . . . . . . . 284
16.2.1 Connectors and indicators on the system board . . . . . . . . 284
16.2.1.1 Onboard connectors . . . . . . . . . . . . . . . . . . . . . 284
16.2.1.2 Onboard indicators and controls . . . . . . . . . . . . . . . 286
16.2.1.3 I/O panel connectors . . . . . . . . . . . . . . . . . . . . . 288
16.2.1.4 I/O panel indicators . . . . . . . . . . . . . . . . . . . . . . 288
16.2.1.5 Indicators on hot-plug power supply units (slide-in units) . . 289
16.2.2 Indicators on the front panel . . . . . . . . . . . . . . . . . . . 290
16.2.3 Indicators on the accessible drives/components . . . . . . . . 293
16.3 Onboard settings . . . . . . . . . . . . . . . . . . . . . . . . 294
16.4 Minimum startup configuration . . . . . . . . . . . . . . . . 295

Upgrade and Maintenance Manual RX100 S8
Contents

RX100 S8 Upgrade and Maintenance Manual 19
1 Introduction
This Upgrade and Maintenance Manual provides instructions for the following
procedures:
● Upgrading the server configuration by adding optional hardware
components
● Upgrading the server configuration by replacing existing hardware
components with superior ones.
● Replacing defective hardware components
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual (see
section "Documents you need at hand" on page 28.
VCAUTION!
The document at hand comprises procedures of a wide range of
complexity. Check the profile of qualification for technicians before
assigning tasks. Before you start, carefully read "Classification of
procedures" on page 23.

20 Upgrade and Maintenance Manual RX100 S8
Introduction
1.1 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items
fixed font indicates system output
semi-bold fixed
font
indicates text to be entered by the user
"Quotation marks" indicate names of chapters and terms that are being
emphasized
Êdescribes activities that must be performed in the order
shown
[Abc] indicates keys on the keyboard
VCAUTION! Pay particular attention to texts marked with this symbol!
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips
indicates the procedure category in terms of complexity
and qualification requirements, see "Classification of
procedures" on page 23
indicates the average task duration, see "Average task
duration" on page 26