RGBlink RGB-RD-UM-4K User manual

4K Ultra HD NDI Camera
User Manual
Article No: RGB-RD-UM-4K Ultra HD NDI
Camera-E000
Version: V1.0

4K Ultra HD NDI CAMERA User Manual
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Content
Declarations.................................................................................................................................................................................. 3
FCC/Warranty............................................................................................................................................................................ 3
Operators Safety Summary....................................................................................................................................................... 3
Installation Safety Summary..................................................................................................................................................... 4
Chapter 1 Your Product................................................................................................................................................................ 6
1.1 In the Box.............................................................................................................................................................................6
1.2 Product Overview................................................................................................................................................................6
1.2.1 Interface....................................................................................................................................................................... 7
1.2.2 Dimension.................................................................................................................................................................. 10
Chapter 2 Install Your Product................................................................................................................................................ 11
2.1 Power-on Initial Configuration..........................................................................................................................................11
2.2 Video Output..................................................................................................................................................................... 11
2.3 Bracket Mount...................................................................................................................................................................12
Chapter 3 Use Your Product....................................................................................................................................................... 14
3.1 Remote Control................................................................................................................................................................. 14
3.1.1 Match Code for Wireless Remote Control................................................................................................................. 14
3.1.2 Keys Introduction for IR Remote Control................................................................................................................... 14
3.2 Menu Introduction............................................................................................................................................................ 18
3.2.1 Main Menu................................................................................................................................................................. 18
3.2.2 System Setting............................................................................................................................................................ 18
3.2.3 Camera Setting........................................................................................................................................................... 19
3.2.4 P/T/Z........................................................................................................................................................................... 22
3.2.5 Video Format.............................................................................................................................................................. 23
3.2.6 Version......................................................................................................................................................................... 23
3.2.7 Restore Default...........................................................................................................................................................23
3.3 Network Connection......................................................................................................................................................... 24
3.3.1 Connecting Mode.......................................................................................................................................................24
3.4 IE Login.............................................................................................................................................................................. 26
3.4.1 Web Client................................................................................................................................................................... 26
3.4.2 Preview.......................................................................................................................................................................26
3.4.3 Playback......................................................................................................................................................................27
3.4.4 Configuration..............................................................................................................................................................27
3.4.5 Video Configuration....................................................................................................................................................28
3.4.6 Network Configuration...............................................................................................................................................30
3.4.7 System Configuration................................................................................................................................................. 31
3.4.8 Logout.........................................................................................................................................................................32
Chapter 4 Ordering Codes.......................................................................................................................................................... 33
4.1 Product.............................................................................................................................................................................. 33
Chapter 5 Support.......................................................................................................................................................................34
5.1 Contact us..........................................................................................................................................................................34
5.2 Camera Maintenance and Troubleshooting..................................................................................................................... 35
5.2.1 Camera Maintenance.................................................................................................................................................35
5.2.2 Troubleshooting......................................................................................................................................................... 35
Chapter 6 Appendix.................................................................................................................................................................... 37
6.1 Specification...................................................................................................................................................................... 37
6.2 VISCA Protocol List............................................................................................................................................................ 38
6.2.1 Camera Return Command..........................................................................................................................................38
6.2.2 Camera Control Command.........................................................................................................................................38

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6.2.3 Inquiry Command.......................................................................................................................................................41
6.3 Pelco-D Protocol Command List........................................................................................................................................43
6.4 Pelco-P Protocol Command List........................................................................................................................................ 44
6.5 Terms & Definitions...........................................................................................................................................................45
6.6 Revision History.................................................................................................................................................................49

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Thank you for choosing our product!
This User Manual is designed to show you how to use this video processor quickly and make use of all the features.
Please read all directions and instructions carefully before using this product.
Declarations
FCC/Warranty
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area may cause harmful interference, in which case the user
will be responsible for correcting any interference.
Guarantee and Compensation
RGBlink provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of
guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage incurred during
transport, as well as for material and manufacturing faults. RGBlink must be informed immediately in writing of any
complains.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the date
of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of compliant, RGBlink can
repair the fault or provide a replacement at its own discretion within an appropriate period. If this measure proves to be
impossible or unsuccessful, the purchaser can demand a reduction in the purchase price or cancellation of the contract. All
other claims, in particular those relating to compensation for direct or indirect damage, and also damage attributed to the
operation of software as well as to other service provided by RGBlink, being a component of the system or independent
service, will be deemed invalid provided the damage is not proven to be attributed to the absence of properties
guaranteed in writing or due to the intent or gross negligence or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the goods are
handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the transfer of risks, the
goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered
invalid. Not included in the guarantee coverage are system failures which are attributed to programs or special electronic
circuitry provided by the purchaser, e.g. interfaces. Normal wear as well as normal maintenance are not subject to the
guarantee provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance regulations specified in this manual must be
complied with by the customer.
Operators Safety Summary
The general safety information in this summary is for operating personnel.
Do Not Remove Covers or Panels
There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous voltages. To avoid
personal injury, do not remove the top cover. Do not operate the unit without the cover installed.
Power Source
This product is intended to operate from a power source that will not apply more than 230 volts rms between the
supply conductors or between both supply conductor and ground. A protective ground connection by way of grounding
conductor in the power cord is essential for safe operation.
Grounding the Product
This product is grounded through the grounding conductor of the power cord. To avoid electrical shock, plug the
power cord into a properly wired receptacle before connecting to the product input or output terminals. A
protective-ground connection by way of the grounding conductor in the power cord is essential for safe operation.
Use the Proper Power Cord
Use only the power cord and connector specified for your product. Use only a power cord that is in good condition.

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Refer cord and connector changes to qualified service personnel.
Use the Proper Fuse
To avoid fire hazard, use only the fuse having identical type, voltage rating, and current rating characteristics. Refer
fuse replacement to qualified service personnel.
Do Not Operate in Explosive Atmospheres
To avoid explosion, do not operate this product in an explosive atmosphere.
Installation Safety Summary
Safety Precautions
For all device installation procedures, please observe the following important safety and handling rules to avoid
damage to yourself and the equipment.
To protect users from electric shock, ensure that the chassis connects to earth via the ground wire provided in the AC
power Cord.
The AC Socket-outlet should be installed near the equipment and be easily accessible.
Unpacking and Inspection
Before opening device shipping box, inspect it for damage. If you find any damage, notify the shipping carrier
immediately for all claims adjustments. As you open the box, compare its contents against the packing slip. If you find any
shortages, contact your sales representative.
Once you have removed all the components from their packaging and checked that all the listed components are
present, visually inspect the system to ensure there was no damage during shipping. If there is damage, notify the shipping
carrier immediately for all claims adjustments.
Site Preparation
The environment in which you install your device should be clean, properly lit, free from static, and have adequate
power, ventilation, and space for all components.
Electric Safety
Installation and operation must accord with electric safety standard
Polarity of power supply
The power supply of the product is DC12V, the max electrical current is 2A .Polarity of the power
supply as the following drawing.
Careful of installation
Never move the camera by seizing the camera head. Don’t rotate camera head by hand; otherwise, mechanical
trouble will occur.
This series item must be put on the smooth desk or platform, and it can not be installed slant ways;
If the camera is installed on TV or computer, the base can be fixed by four double-sided adhesive trays.
Don’t apply in corrosive liquid, as or solid environment to avoid the cover which is made up of organic material.
To make sure no obstacle in rotation range.
Never power on before installation is completed.

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Don’t disassemble discretionarily.
There are no parts that users can repair by themselves on this product. We are not responsible for any unauthorized
modification or dismantling.
Avoid Magnetic Interference
Magnetic field under specific frequency may affect this product image; this is Class A product. Application in domestic
environment may cause radio interference. Therefore, user should take corresponding measures.
Caution
If the power cord need to be extended, must only extend the cord connect to outlet 220V/110V. Do not extend the
DC 12V power cord, otherwise malfunction could be caused.

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Chapter 1 Your Product
1.1 In the Box
Power Adapter × 1
USB3.0 Cable (U3) × 1
IR Remote Control × 1
Mounting Bracket× 1
1.2 Product Overview
4K Ultra HD NDI Camera is a new Ultra HD 4K camera, 12X optical zoom, 80.4° wide angle lens. It has perfect functions,
superior performance and rich video output interfaces. Featuring with advanced ISP processing algorithms, offering vivid
and high resolution video with a strong sense of depth and fantastic color rendition.
It features built-in Built with SONY high quality CMOS sensor, which allows it to output 4K@60fps video. It fully satisfies all
scenario demand of Tele-education, Lecture Capture, Webcasting, Videoconferencing, Tele-training, Tele-medicine,
Interrogation and Emergency command systems.
Wiring Diagram

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Product Features
● 4K Ultra HD Resolution: 1/2.5inch high quality SONY CMOS sensor. Resolution is up to 4K with frame rate up to
60fps.
● Dual Stream Output: USB can support the main stream and sub stream output at the same time, and can
meet the needs of near-end and far-end.
● Optical Zoom Lens: 12X optical zoom lens and 80.4° wide angle lens.
● Rich and perfect interfaces: Support HDMI, USB 3.0, LAN, and output 4K audio and video at the same time.
● Leading Auto Focus Technology: Fast, accurate and stable auto focusingtechnology.
● Low Noise and High SNR: Super high SNR image is achieved with low noise CMOS. Advanced2D/3D noise
reduction technology further reduces the noise while ensuring high image clarity.
● Multiple Audio/Video Compression Standards: LAN interface supports H.264/H.265 videocompression,
USB3.0 interface supports MJPG, H264, YUY2, NV12, H265; support AAC, MP3 and G.711A audio compression,
8000, 16000, 32000, 44100, 48000 sampling frequency.
● Multiple Network Protocol: Support ONVIF, GB/T28181, RTSP, RTMP ,NDI protocols; support RTMP push
mode, which can easily link with streaming media server (Wowza, FMS); support RTP multicast mode, support
VISCA control protocol over Network.
● Control Interface: RS422 input(compatible with RS485), RS232 input/output, RS232 (cascade connection)
● Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols; Supportautomatic
identification protocols.
1.2.1 Interface
Front view
Bottom view
1. Remote Control Receiving Indicator
2. Camera Lens
3. Tripod Screw Hole
4. Screw Hole for Tripod

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Back view
1） RS-232 Interface Definition
2） RS-232 Mini-DIN 8-pin Port Definition
3） RS232(DB9) Port Definition
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Signal Ground
5
RXD
Receive Data
6
GND
Signal Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection
5. Power Switch
6. DC12V Input Power Supply Socket
7. LAN Port
8. Rotary DIP Switch
9. RS232 Control Interface (input )
10. RS232 Control Interface (output )
11. RS422/RS485 Input
12. Audio Input
13. USB 3.0 Output
14. HDMI Output
Connection to PC or Camera Controller
Camera WindowsDB-9
1.DTR 1.DCD
2.DSR 2.RXD
3.TXD 3.TXD
4.GND 4.DTR
5.RXD 5.GND
6.GND 6.DSR
7.IR OUT 7.RTS
8.NC 8.CTS
9.RI

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3) RS232(DB9) Port Definition
4) VISCA networking as shown below
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator
Camera cascade connection
Camera 1 Camera 2
1.DTR 1.DTR
2.DSR 2.DSR
3.TXD 3.TXD
4.GND 4.GND
5.RXD 5.RXD
6.GND 6.GND
7.IR OUT 7.OPEN
8.NC 8.OPEN

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1.2.2 Dimension
Ultra HD NDI Camera dimension

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Chapter 2 Install Your Product
2.1 Power-on Initial Configuration
1)Power-on: Connect DC12V power supply adapter with power supply socket
2)Initial Configuration: The remote control receiving indicator flashes after power on, the pan-tilt turns left to the
lowest left to the lowest, and then turns to the HOME position (both the horizontal and vertical positions are in the
middle), while the movement first shrinks and then stretches. When remote control receiving indicator stops flashing,
the self-checking is completed.
Notes:
1. After power on and self-checking, the camera will automatically return to the preset 0 position if it’s pre-set.
2. The default address for the IR remote control is 1#. If the menu restored to factory defaults, the remote
control default address will restore to 1#.
2.2 Video Output
1) Network output
A.Network cable connection: as shown in Figure 1.1 label 7
B.Webpage Login: open your browser and enter 192.168.5.163 (factory default) in the address bar; press Enter to
enter into the login page, click on the “player is not installed, please download and install !" and follow the
installation steps for installation. Then enter the user name admin and password admin (factory default); press Enter
to enter into the preview page, users can carry out PTZ control, video recording, playback, configuration and other
operations.
2) HDMI Video Output
A.HDMI video cable connection: as shown in Figure1.1 label 14
B.Connect the camera and the monitor via HDMI video cable, and the video output is available after the camera
self-test.
3) USB3.0 Video Output
A. USB 3.0 video cable connection: as shown in Figure1.1 label 13
B. Connect the camera and the computer via USB3.0 video cable, open the video software and select the image
device to output the video.
If the recording and broadcasting host supports LAN network control port, the concentrator can be replaced by LAN
network switch.

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2.3 Bracket Mount
Notes:
A.Ceiling or wall mounting brackets can only be mounted on template and concrete wall.
B.For safety reason, plasterboard is not recommended.
1）Wall Mounting

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2) Ceiling Mounting

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Chapter 3 Use Your Product
3.1 Remote Control
3.1.1 Match Code for Wireless Remote Control
One to One Code Matching:
Press the "set" and "*" keys combined for 3 seconds, LED indicator starts flashing. Camera
receive the signal and power on, LED indicator will go off if code matching successfully. The
camera can be controlled by this wireless remote control only after one to one code pairing.
Otherwise please clear the code matching of this remote control, or use other remote
control to pair with the camera again.
If one to one code matching failed, the red LED light flashes for 20 seconds and then goes off,
camera will stop code match and turn on sleep mode; Press any key to wake up the camera
and re-match code.
Note: After code matching successfully, please select the camera address to control it.
Clear Code:
Press the "set" and "*" keys combined for 3 seconds, LED indicator starts flashing. Camera
will power off and on, the LED indicator will go off if clear code successfully.
Sleep Mode and Wake Up:
Press any key to wake up the camera from sleep mode.
3.1.2 Keys Introduction for IR Remote Control
1) In this manual, “press the key” means a click rather than a long-press, and a special note will be given if a
long-press for more than one second is required.
2) When a key-combination is required, do it in sequence. For example,“ 【*】+【＃】+【F1】”means press“【*】first
and then press“【#】”and last press“【F1】”.
1.Standby Key
The camera enters standby mode if long press 3s on standby key;
Long press 3s again on the standby key, the camera will self-check again and return to HOME position (If preset 0
position is set, the camera will return to preset 0 position).
2. Camera Selection
Select the camera address to control

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3. Focus Control
4. Zoom Control
5. Set and Clear Presets
Auto: auto focus mode Manual:
manual focus mode
Focus + (near):Press【FOCUS +】key (Valid only in
manual focus mode)
Focus - (far): Press【FOCUS -】key (Valid only in manual
focus mode)
Press and hold the keys, the action of focus will keep
continue and stop as soon as the key is released.
ZOOM +: press【ZOOM +】key to zoom in
ZOOM - : press 【ZOOM -】key to zoom out
Press and hold the keys, the action of focus will keep
continue and stop as soon as the key is released.
Set Preset: press 【SET PRESET】button, and then press
the number key 0-9 to set preset positions.
Note: 10 presets via remote control.
Call Preset: Press a number key 0-9 directly to call a preset
position.
Clear Preset: press 【CLEAR PRESET】button, and then
press the number key 0-9 to clear preset positions.
Note : press the
【#】key three times continually to clear all
presets.

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6. Pan/Tilt Control
7. Menu Setting
Up: press Down: press
Left:press Right: press
Back to middle position: press“【HOME】”
Press and hold the up/down/left/right key, the pan/tilt
movements will keep running, from slow to fast, until it
runs to the endpoint; stop as soon as the key is released.
【MENU】: Open / close the OSD menu
【HOME】
: Camera lens back to the middle position; Confirm
button; Enter next menu
【↑】【↓】: Choose item
【←】【→】: Modify values
【BLC ON/OFF】: Turn on or off the back light compensation
8. Camera Remote Address Setting
【*】+【＃】+【F1】: Camera Address No.1
【*】+【＃】+【F2】: Camera Address No. 2
【*】+【＃】+【F3】: Camera Address No. 3
【*】+【＃】+【F4】: Camera Address No. 4

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9. Key Combination
1)【#】+【#】+【#】: Clear all presets
2)【*】+【#】+【6】: Restore factory defaults
3)【*】+【#】+【3】: Menu set to Chinese
4)【*】+【#】+【4】: Menu set to English
5)【*】+【#】+【9】: Flip switch
6)【*】+【#】+Auto: Enter aging mode
7)【#】+【*】+Auto: Exit aging mode
8)【*】+【#】+Manual: Restore the default user name, password, and IP address
9)【#】+【#】+【0】: Switch the video format to 4KP60
10)【#】+【#】+【1】: Switch the video format to 4KP50
11)【#】+【#】+【2】: Switch the video format to 4KP30
12)【#】+【#】+【3】:Switch the video format to 4KP25
13)【#】+【#】+【4】: Switch the video format to 1080P60
14)【#】+【#】+【5】:Switch the video format to 1080P50
15)【#】+【#】+【6】: Switch the video format to 1080I60
16)【#】+【#】+【7】: Switch the video format to 1080I50
17)【#】+【#】+【8】: Switch the video format to 1080P30
18)【#】+【#】+【9】:Switch the video format to 1080P25

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3.2 Menu Introduction
3.2.1 Main Menu
In normal working mode, press【MENU】key to display the menu, using scroll arrow to point at or highlight the
selected items.
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Language English
（Setup）
（Camera）
（P/T/Z）
（Video Format）
（Version）
（Restore Default）
[↑↓]Select[← →]Change Value
[Menu]Back [Home]OK
3.2.2 System Setting
Move the pointer to the (Setup) in the Main Menu, click the【HOME 】key and enter into the (System
Setting) as shown below,
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-PAddress 1
PELCO-D Address 1
Baudrate 9600
Auto Filp OFF
Language: Language setting, Chinese / English
Setup: System parameter setting
Camera: Camera parameter setting
P/T/Z: Enter into sub menu
Version: Enter into sub menu
Restore Default: Enter into reset setting, select YES or NO to confirm
[↑↓] Select: For selecting menu
[← →] Change Value: For modifying parameters
[MENU] Back: Press [Menu] to return
[Home] OK: Press [Home] to confirm

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CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Exposure）
（Color）
（Image）
（Focus）
（Noise Reduction）
Style Default
[↑↓]Select [← →]Change
Value [Menu]Back [Home]OK
Protocol: VISCA/Pelco-P/Pelco-D/Auto
Visca Address: VISCA=1~7 Pelco-P=1~255 Pelco-D=1~255
Baudrate: 2400/4800/9600/115200
Visca Address Fix: On/Off
Auto Filp: On/Off
3.2.3 Camera Setting
Move the pointer to the (CAMERA) in the Main Menu, click the 【HOME 】key and enter the (CAMERA)
as follow,.
1) Exposure Setting
Move the pointer to the (EXPOSURE) in the Main Menu, click the【HOME】key and enter into the (Exposure
Sub menu）as shown below,
EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto
EV OFF
BLC OFF
Flicker 50Hz
G.Limit 6
DRC 关闭
[↑↓]Select [← →]Change
Value [Menu]Back
Exposure: Enter into Exposure setting
Color: Enter into color setting
Image: Enter into image setting
Focus: Enter into focus setting
Noise Reduction: Enter into noise reduction