RGBlink RGB10X-USB-BK User manual
PTZ Camera
RGB10X-USB-BK
User Manual
© Xiamen RGBlink Science & Technology Co., Ltd.
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Content
Declarations.................................................................................................................................................................. 3
FCC/Warranty........................................................................................................................................................... 3
Operators Safety Summary........................................................................................................................................4
Installation Safety Summary.................................................................................................................................. 4
Chapter 1 Your Product...............................................................................................................................................6
1.1 In the Box............................................................................................................................................................6
1.2 Product Overview.............................................................................................................................................. 6
1.2.1 Product Model............................................................................................................................................ 6
1.2.2 Dimension................................................................................................................................................... 6
1.2.3 Main Features.............................................................................................................................................7
Chapter 2 Install Your Product................................................................................................................................9
2.1 Camera Interface Explanation.........................................................................................................................9
2.1.1 External Interface.......................................................................................................................................9
2.1.2 RS-232 Interface......................................................................................................................................10
2.2 Bracket Mount.................................................................................................................................................. 11
Chapter 3 Use Your Product.................................................................................................................................... 14
3.1 Video Output.................................................................................................................................................... 14
3.1.1 Power on initial configuration.................................................................................................................14
3.1.2 Video Output.............................................................................................................................................14
3.2 Remote Controller...........................................................................................................................................14
3.2.1 Keys Instruction........................................................................................................................................14
3.3 Menu Setting....................................................................................................................................................16
3.3.1 Main Menu................................................................................................................................................ 16
3.3.2 System Setting......................................................................................................................................... 17
3.3.3 Camera Setting........................................................................................................................................ 18
3.3.4 P/T/Z.......................................................................................................................................................... 21
3.3.5 Version.......................................................................................................................................................21
3.3.6 Restore Default........................................................................................................................................ 22
Chapter 4 Ordering Codes....................................................................................................................................... 23
4.1 Product..............................................................................................................................................................23
Chapter 5 Support..................................................................................................................................................... 24
5.1 Contact us........................................................................................................................................................ 24
5.2 Camera Maintenance and Troubleshooting............................................................................................... 27
5.2.1 Camera Maintenance..............................................................................................................................27
5.2 Troubleshooting...........................................................................................................................................27
Chapter 6 Appendix...................................................................................................................................................28
© Xiamen RGBlink Science & Technology Co., Ltd.
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6.1 VISCA Protocol List........................................................................................................................................ 28
6.1.1 Camera Return Command.....................................................................................................................28
6.1.2 Camera Control Command.................................................................................................................... 28
6.1.3 Inquiry Command.................................................................................................................................... 31
6.2 Pelco-D Protocol Command List.................................................................................................................. 33
6.3 Pelco-P Protocol Command List...................................................................................................................34
6.4 Revision History...............................................................................................................................................34
© Xiamen RGBlink Science & Technology Co., Ltd.
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Thank you for choosing our product!
This User Manual is designed to show you how to use this camera quickly and make use of all the
features. Please read all directions and instructions carefully before using this product.
Declarations
FCC/Warranty
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area may cause harmful interference, in which case the user will be responsible for
correcting any interference.
Guarantee and Compensation
RGBlink provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms
of guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage
incurred during transport, as well as for material and manufacturing faults. RGBlink must be informed
immediately in writing of any complains.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and
software on the date of commissioning, at latest 30 days after the transfer of risks. In the event of justified
notice of compliant, RGBlink can repair the fault or provide a replacement at its own discretion within an
appropriate period. If this measure proves to be impossible or unsuccessful, the purchaser can demand a
reduction in the purchase price or cancellation of the contract. All other claims, in particular those relating
to compensation for direct or indirect damage, and also damage attributed to the operation of software as
well as to other service provided by RGBlink, being a component of the system or independent service,
will be deemed invalid provided the damage is not proven to be attributed to the absence of properties
guaranteed in writing or due to the intent or gross negligence or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if
the goods are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if,
after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all
guarantee claims of the purchaser will be rendered invalid. Not included in the guarantee coverage are
system failures which are attributed to programs or special electronic circuitry provided by the purchaser,
e.g. interfaces. Normal wear as well as normal maintenance are not subject to the guarantee provided by
RGBlink either.
The environmental conditions as well as the servicing and maintenance regulations specified in this
manual must be complied with by the customer.
© Xiamen RGBlink Science & Technology Co., Ltd.
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Operators Safety Summary
The general safety information in this summary is for operating personnel.
Do Not Remove Covers or Panels
There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous
voltages. To avoid personal injury, do not remove the top cover. Do not operate the unit without the cover
installed.
Power Source
This product is intended to operate from a power source that will not apply more than 230 volts rms
between the supply conductors or between both supply conductor and ground. A protective ground
connection by way of grounding conductor in the power cord is essential for safe operation.
Grounding the Product
This product is grounded through the grounding conductor of the power cord. To avoid electrical shock,
plug the power cord into a properly wired receptacle before connecting to the product input or output
terminals. A protective-ground connection by way of the grounding conductor in the power cord is
essential for safe operation.
Use the Proper Power Cord
Use only the power cord and connector specified for your product. Use only a power cord that is in good
condition. Refer cord and connector changes to qualified service personnel.
Use the Proper Fuse
To avoid fire hazard, use only the fuse having identical type, voltage rating, and current rating
characteristics. Refer fuse replacement to qualified service personnel.
Do Not Operate in Explosive Atmospheres
To avoid explosion, do not operate this product in an explosive atmosphere.
Installation Safety Summary
Safety Precautions
For all camera installation procedures, please observe the following important safety and handling rules to
avoid damage to yourself and the equipment.
To protect users from electric shock, ensure that the chassis connects to earth via the ground wire
provided in the AC power Cord.
The AC Socket-outlet should be installed near the equipment and be easily accessible.
© Xiamen RGBlink Science & Technology Co., Ltd.
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Unpacking and Inspection
Before opening camera shipping box, inspect it for damage. If you find any damage, notify the shipping
carrier immediately for all claims adjustments. As you open the box, compare its contents against the
packing slip. If you find any shortages, contact your sales representative.
Once you have removed all the components from their packaging and checked that all the listed
components are present, visually inspect the system to ensure there was no damage during shipping. If
there is damage, notify the shipping carrier immediately for all claims adjustments.
Site Preparation
The environment in which you install your camera should be clean, properly lit, free from static, and have
adequate power, ventilation, and space for all components.
Electric Safety
Installation and operation must accord with electric safety standard
Polarity of power supply
The power supply of the product is ±12V, the max electrical current is 2A .Polarity of the power
supply drawing.
Careful of installation
Never move the camera by seizing the camera head. Don’t rotate camera head by hand; otherwise,
mechanical trouble will occur.
This series item must be put on the smooth desk or platform, and it can not be installed slant ways;
If the camera is installed on TV or computer, the base can be fixed by four double‐sided adhesive trays.
Don’t apply in corrosive liquid, as or solid environment to avoid the cover which is made up of organic
material.
To make sure no obstacle in rotation range.
Never power on before installation is completed.
Don’t disassemble discretionarily.
We are not responsible for any unauthorized modification or dismantling.
© Xiamen RGBlink Science & Technology Co., Ltd.
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Chapter 1 Your Product
1.1 In the Box
Standard:Power Adapter ×1,USB2.0 cable ×1,Remote control ×1
Optional:ceiling mount,wall mount
USB2.0 video cable: If USB2.0 video cable is required for power supply without power adapter, in which power is
supplied by red end and USB video signal is transmitted by black end; if power adapter is used, USB2.0 video cable
is not required for power supply, and ordinary USB2.0 video cable is enough.
1.2 Product Overview
1.2.1 Product Model
The User Manual is applicable to: 10X PTZ Camera: RGB10X-USB-BK
1.2.2 Dimension
Product Dimension
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1.2.3 Main Features
Camera Performance
This series camera has perfect functions, superior performance and rich video output interfaces; Featuring with
advanced ISP processing algorithms, offering vivid and high resolution video with a strong sense of depth and
fantastic color rendition.
Full HD Resolution: 1/2.9 inch high quality CMOS sensor. Resolution is up to 1920x1080 with frame rate up
to 30 fps.
Multiple Optical Zoom Lens: 3X/10X optical zoom lens.
Leading Auto Focus Technology: Fast, accurate and stable auto focusing technology.
Low Noise and High SNR: Super high SNR image is achieved with low noise CMOS. Advanced 2D/3D noise
reduction technology further reduces the noise while ensuring high image clarity.
Control Interface: RS485,RS232 (cascade connection)
Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols; Support automatic identification
protocols.
Quiet Pan / Tilt Movement: With high accuracy step driving motor, camera can pan / tilt extremely quiet and
smooth.
Multiple presets: Up to 255 presets (10 presets via remote control).
Multiple Application: Online-education, Lecture Capture, Webcasting, Video conferencing, Tele-medicine,
Unified Communication, Emergency command and control systems, etc.
Technical Parameter
Model
10X
Camera Parameter
Sensor
1/2.9 inch high quality CMOS sensor
Effective Pixels
2.07 megapixel, 16：9
Video Format
1920×1080P@30 fps/25fps；1280×720P@30fps/25fps；1024×576P@30fps/25fps；
960×540P@30fps/25fps；800×448P@30fps/25fps；640×360P@30fps/25fps；
320×176P@30fps/25fps,etc
View Angle
34.1°～85°
8.8°～66°
Focus Length
f=3.35mm～10.05mm
f=4.34mm～41.66mm
AV
F1.7～3.0
F1.85 –F2.43
Optical Zoom
3X
10X
Digital Zoom
10X
Minimum
Illumination
0.5Lux(F1.8, AGC ON)
DNR
2D﹠3D DNR
White Balance
Auto / Manual/ One
Push//3000K/3500K/4000K/4500K/5000K/5500K/6000K/6500K/7000K
Focus
Auto / Manual/ One Push Focus
Exposure
Auto / Manual
© Xiamen RGBlink Science & Technology Co., Ltd.
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BLC
On/Off
Video Adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>50dB
Input/output Interface
Video Output
USB2.0 Interface, A Type Interface
Video Compression
Format
MJPG, H.264, H.265
Control Interface
RS232 (IN/OUT), RS485
Control Protocol
VISCA/Pelco-D/Pelco-P
Power Interface
HEC3800 outlet (DC12V)
USB Feature
Operation Systems
Windows 7, Windows8, Windows10, Mac osx, Linux, etc
Video Compression
Format
MJPG/H264/H265
USB Communication
Protocol
UVC
PTZ Parameter
Pan Rotation
-170°～+170°
Tilt Rotation
-30°～+30°
Pan Control Speed
0.1 ～60°/sec
Tilt Control Speed
0.1～40°/sec
Preset Speed
Pan: 60°/sec, Tilt: 40°/sec
Preset Number
255 presets (10 presets via remote control)
Other Parameter
Input Voltage
12V
Input Current
Maximum: 4.98A
Power Consumption
Maximum: 2.5W
Stored Temperature
-40℃～+70℃
Storage Humidity
20%～90%
Working
Temperature
-10℃～+50℃
Working Humidity
20%～80%
Dimension (W*H*D)
156.8mm×112.6mm×139.5mm
Weight
1KG
Application
Indoor
Package
Power Supply, RS232 Control Cable, IR Remote Control, User Manual, Warranty
Card, USB2.0 Cable
Optional Accessories
Ceiling / Wall Mount (Extra Cost)
© Xiamen RGBlink Science & Technology Co., Ltd.
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Chapter 2 Install Your Product
2.1 Camera Interface Explanation
Product Interfaces
1. Camera Lens
5. Screw Hole for Tripod
9. USB 2.0 Interface
2. Remote Control Receiving
Indicator
6. RS232 Control Interface（Input）
10. DC12V Input Power Supply
Socket
3. Camera Base
7. RS232 Control Interface（Output）
4. Tripod Screw Hole
8. RS485 Input (left +, right-)
2.1.1 External Interface
Wiring Diagram
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2.1.2 RS-232 Interface
1）RS-232 Interface Definition
Connection to PC or Camera Controller
Camera
WindowsDB-9
1.DTR
1.DCD
2.DSR
2.RXD
3.TXD
3.TXD
4.GND
4.DTR
5.RXD
5.GND
6.GND
6.DSR
7.IR OUT
7.RTS
8.NC
8.CTS
9.RI
2）RS-232 Mini-DIN 8-pin Port Definition
3）RS232(DB9) Port Definition
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Signal Ground
5
RXD
Receive Data
6
GND
Signal Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection
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4）VISCA networking as shown below
Camera cascade connection
Camera 1
Camera 2
1.DTR
1.DTR
2.DSR
2.DSR
3.TXD
3.TXD
4.GND
4.GND
5.RXD
5.RXD
6.GND
6.GND
7.IR OUT
7.OPEN
8. NC
8.OPEN
2.2 Bracket Mount
Notes: Ceiling or wall mounting brackets can only be mounted on template and concrete wall.
For safety reason, plasterboard is not recommended.
1）Wall Mounting:
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator
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2）Ceiling Mounting
© Xiamen RGBlink Science & Technology Co., Ltd.
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© Xiamen RGBlink Science & Technology Co., Ltd.
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Chapter 3 Use Your Product
3.1 Video Output
3.1.1 Power on initial configuration
The remote control receiving indicator flashes after power on, the pan-tilt turns left to the lowest left to the
lowest, and then turns to the HOME position (both the horizontal and vertical positions are in the middle), while
the movement first shrinks and then stretches. When remote control receiving indicator stops flashing, the
self-checking is completed. After power on and self-checking, the camera will automatically return to the preset 0
position if it’s pre-set.
3.1.2 Video Output
Connect to the video output cable: the user can refer to Figure 1.1 product interfaces.
USB2.0 output: Connect the camera with the computer USB2.0 interface (black), open the Device Manager to see
whether there is an imaging device and whether the Universal Serial Bus controllers recognize the USB2.0 device.
After properly identified, open the software, choose the imaging device, and then it will output the image.
3.2 Remote Controller
3.2.1 Keys Instruction
1) In this manual, “press the key”means a click rather than a long-press, and a special
note will be given if a long-press for more than one second is required.
2) When a key-combination is required, do it in sequence. For example,“【*】+【#】+
【F1】”means press“【*】”first and then press“【#】”and last press“【F1】”.
1. Standby Key
The camera enters standby mode if long press 3s on standby key;
Long press 3s again on the standby key, the camera will self-check again and return to
HOME position (If preset 0 position is set, the camera will return to preset 0 position).
© Xiamen RGBlink Science & Technology Co., Ltd.
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2.Camera Selection
Select the camera address to control.
3. Focus Control
Auto: auto focus mode
Manual: manual focus mode
Focus + (near):Press【FOCUS +】key (Valid only in
manual focus mode)
Focus - (far): Press【FOCUS -】key (Valid only in manual
focus mode)
Press and hold the keys, the action of focus will keep
continue and stop as soon as the key is released.
4. Zoom Control
ZOOM +: press【ZOOM +】key to zoom in
ZOOM - : press 【ZOOM -】key to zoom out
Press and hold the keys, the action of focus will keep
continue and stop as soon as the key is released.
5. Set and Clear Presets
Set Preset: press【SET PRESET】button, and then press
the number key 0-9 to set preset positions.
Note: 10 presets via remote control.
Call Preset: Press a number key 0-9 directly to call a
preset position.
Clear Preset: press 【CLEAR PRESET】button, and then
press the number key 0-9 to clear preset positions.
Note : press the【#】key three times continually to
clear all presets.
© Xiamen RGBlink Science & Technology Co., Ltd.
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6. Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press“【HOME】”
Press and hold the up/down/left/right key, the pan/tilt
movements will keep running, from slow to fast, until it
runs to the endpoint; stop as soon as the key is
released.
7. Menu Setting
【MENU】: Open / close the OSD menu
【HOME 】:Camera lens back to the middle position;
Confirm button; Enter next menu
【↑】【↓】：Choose item
【←】【→】：Modify values
【BLC ON/OFF】：Turn on or off the back light
compensation
8. Camera Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
3.3 Menu Setting
3.3.1 Main Menu
In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the
selected items.
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MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Setup）
（Camera）
（P/T/Z）
（Version）
（Restore Default）
[↑↓]Select [← →]Change Value
[Menu]Back[Home]OK
Setup: System parameter setting
Camera: Camera parameter setting
P/T/Z: Enter into sub menu
Version: Enter into sub menu
Restore Default: Enter into reset setting, select YES or NO to confirm
[↑↓] Select: For selecting menu
[← →] Change Value: For modifying parameters
[MENU] Back: Press [Menu] to return
[Home] OK: Press [Home] to confirm
3.3.2 System Setting
Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter into the (System Setting) as
shown below,
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address 1
PELCO-D Address 1
Baudrate 9600
Auto Filp ON
[↑↓]Select [← →]Change Value
Protocol: VISCA/Pelco-P/Pelco-D/Auto
Visca Address: VISCA=1~7 Pelco-P=1~255 Pelco-D=1~255
Baudrate: 2400/4800/9600/115200
Visca Address Fix: On/Off
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Auto Filp: On/Off
3.3.3 Camera Setting
Move the pointer to the (CAMERA) in the Main Menu, click the 【HOME】key and enter the (CAMERA) as follow,
CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Exposure）
（Color）
（Image）
（Focus）
（Noise Reduction）
Style Default
[↑↓]Select [← →]Change Value
[Menu]Back [Home]OK
Exposure: Enter into Exposure setting
Color: Enter into color setting
Image: Enter into image setting
Focus: Enter into focus setting
Noise Reduction: Enter into noise reduction
1）Exposure Setting
Move the pointer to the (EXPOSURE) in the Main Menu, click the【HOME】key and enter into the (Exposure sub
menu) as shown below,
EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto
EV OFF
BLC OFF
Flicker 50Hz
G.Limit 3
DRC 2
[↑↓]Select [← →]Change Value
[Menu]Back
Mode: Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV: On/Off (only available in auto mode)
Compensation Level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode)
Dynamic Range: 1~8, close
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Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain limit: 0~15 (only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off, 1~8
ShutterPriority:1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,1
/6000, 1/10000 (only available in Manual and Shutter priority mode)
IRIS Priority: OFF, F11.0, F9.6, F8.0, F6.8, F5.6, F4.8, F4.0, F3.4, F2.8, F2.4, F2.0, F1.8(only available in Manual and
Iris priority mode)
Brightness: 0~23 (only available in Brightness priority mode)
2）Color
Move the pointer to the (COLOR) in the Main Menu, click the【HOME】and enter the (COLOR sub menu) as follow,
COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
RG Tuning -10
BG Tuning -10
Saturation 100%
Hue 7
AWB Sensitivity High
[↑↓]Select [← →]Change Value
[Menu]Back
WB Mode: Auto, Manual, One Push, 3000K, 3500K, 4000K, 4500K, 5000K, 5500K, 6000K, 6500K,7000K
Saturation: 60%,70%,80%,90%,100%,110%,120%,130%,140%,150%,160%,170%,180%,190%,200%
Red fine-tuning: -10~10 (only available in automatic mode)
Blue fine-tunable: -10~10 (only available in automatic mode)
RED GAIN: 0~255(only available in Manual mode)
BLUE GAIN: 0~255(only available in Manual mode)
AWB Sensitivity: high/middle/low
Chroma: 0~14
3) Image
Move the pointer to the (IMAGE) in the Menu, click the【HOME】and enter into the (IMAGE sub menu) as follow,
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