RGBlink RGB20X-NAI-GY User manual

Educational Tracking Camera
RGB20X-NAI-GY
User Manual

© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: [phone] | [email protected] | www.rgblink.com
1
Content
Declarations.................................................................................................................................................................... 4
FCC/Warranty..............................................................................................................................................................4
Operators Safety Summary......................................................................................................................................... 5
Installation Safety Summary....................................................................................................................................... 5
Chapter 1 Your Product................................................................................................................................................ 6
1.1 In the Box.............................................................................................................................................................. 6
1.2Product Overview.................................................................................................................................................. 6
1.2.1 Interface......................................................................................................................................................... 7
1.2.2 Dimension.................................................................................................................................................... 10
Chapter 2 Install Your Product..................................................................................................................................... 11
2.1 Installation...........................................................................................................................................................11
2.1.1 Desktop Mount Installation......................................................................................................................... 11
2.1.2 Wall Mount Installation(Optional)...............................................................................................................11
2.2 Connection.......................................................................................................................................................... 12
Chapter 3 Use Your Product.........................................................................................................................................13
3.1 Remote Controller...............................................................................................................................................13
3.2 Menu................................................................................................................................................................... 15
3.2.1 Menu Settings.............................................................................................................................................. 15
3.2.2 Menu Explanation........................................................................................................................................17
3.3 Network Connection...........................................................................................................................................21
3.3.1 LAN Connection........................................................................................................................................... 21
3.3.2 WAN Connection..........................................................................................................................................21
3.4 Client Software Instruction................................................................................................................................. 23
3.4.1 Search and List the Camera......................................................................................................................... 23
3.4.2 Preview.........................................................................................................................................................24
3.4.3 Settings.........................................................................................................................................................25
Chapter 4 Ordering Codes............................................................................................................................................28
4.1 Product................................................................................................................................................................28
Chapter 5 Support........................................................................................................................................................ 29
5.1 Contact us............................................................................................................................................................29
5.2 Trouble Shooting................................................................................................................................................. 30
Chapter 6 Appendix......................................................................................................................................................31
6.1 Specification........................................................................................................................................................31
6.2 VISCA Protocol List.............................................................................................................................................. 32
6.2.1 Camera Return Command........................................................................................................................... 32
6.2.2 Camera Control Command.......................................................................................................................... 33
6.2.3 Inquiry Command........................................................................................................................................ 36
6.3 Pelco-D Protocol Command List......................................................................................................................... 37

© Xiamen RGBlink Science & Technology Co., Ltd.
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6.4 Pelco-P Protocol Command List..........................................................................................................................38
6.5 Terms & Definitions.............................................................................................................................................39
6.6 Revision History...................................................................................................................................................44

© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: [phone] | [email protected] | www.rgblink.com
4
Thank you for choosing our product!
This User Manual is designed to show you how to use this video processor quickly and make use of all the
features. Please read all directions and instructions carefully before using this product.
Declarations
FCC/Warranty
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area may cause harmful
interference, in which case the user will be responsible for correcting any interference.
Guarantee and Compensation
RGBlink provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of
guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage incurred during
transport, as well as for material and manufacturing faults. RGBlink must be informed immediately in writing of
any complains.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the
date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of compliant,
RGBlink can repair the fault or provide a replacement at its own discretion within an appropriate period. If this
measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the purchase price or
cancellation of the contract. All other claims, in particular those relating to compensation for direct or indirect
damage, and also damage attributed to the operation of software as well as to other service provided by RGBlink,
being a component of the system or independent service, will be deemed invalid provided the damage is not
proven to be attributed to the absence of properties guaranteed in writing or due to the intent or gross negligence
or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the goods
are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the transfer of
risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will
be rendered invalid. Not included in the guarantee coverage are system failures which are attributed to programs or
special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as well as normal maintenance
are not subject to the guarantee provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance regulations specified in this manual must be
complied with by the customer.

© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: [phone] | [email protected] | www.rgblink.com
5
Operators Safety Summary
The general safety information in this summary is for operating personnel.
Do Not Remove Covers or Panels
There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous voltages. To
avoid personal injury, do not remove the top cover. Do not operate the unit without the cover installed.
Power Source
This product is intended to operate from a power source that will not apply more than 230 volts rms between the
supply conductors or between both supply conductor and ground. A protective ground connection by way of
grounding conductor in the power cord is essential for safe operation.
Do Not Operate in Explosive Atmospheres
To avoid explosion, do not operate this product in an explosive atmosphere.
Installation Safety Summary
Safety Precautions
For all product installation procedures, please observe the following important safety and handling rules to avoid
damage to yourself and the equipment.
To protect users from electric shock, ensure that the chassis connects to earth via the ground wire provided in the
AC power Cord.
The AC Socket-outlet should be installed near the equipment and be easily accessible.
Unpacking and Inspection
Before opening product shipping box, inspect it for damage. If you find any damage, notify the shipping carrier
immediately for all claims adjustments. As you open the box, compare its contents against the packing slip. If you
find any shortages, contact your sales representative.
Once you have removed all the components from their packaging and checked that all the listed components are
present, visually inspect the system to ensure there was no damage during shipping. If there is damage, notify the
shipping carrier immediately for all claims adjustments.
Site Preparation
The environment in which you install your product should be clean, properly lit, free from static, and have adequate
power, ventilation, and space for all components.

© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: [phone] | [email protected] | www.rgblink.com
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Chapter 1 Your Product
1.1 In the Box
Power Adapter × 1
RS232 Serial Cable × 1
Remote Control × 1
1.2Product Overview
Key Features
Built-in industry-leading body detection and lock tracking image algorithm
1/2.8 inch CMOS sensor, 2.14 megapixel
20X optical zoom, Max FOV: 59.5°
Support HDMI, 3G-SDI, Network, USB, up to 1080P60 video output
1 channel audio LINE IN, AAC Compression
Support two modes of power supply, POE power supply or adapter power supply
Support VISCA interface and protocol, support flow control
Dual stream
Support NDI®|HX

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Ph: [phone] | [email protected] | www.rgblink.com
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1.2.1 Interface
Front View Rear View
Bottom View
1. Camera
2. Communication indicator
3. Power indicator
4. USB port
5. HDMI video output port
6. LINE IN port
7. Network port
8. SDI port
9. RS-232IN/IR port
10. RS-232OUT/RS-485 port
11. Power(DC12V)
12. DIP switch:set camera video format and menu
13. Mounting hole:1/4” inch screw thread for fixing camera
14. Locating hole:to define installation direction of camera
1
2
3

© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: [phone] | [email protected] | www.rgblink.com
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RS232 Pin Definition:
RS-232IN/IR Pin Definition
Number
Definition
1
/
2
/
3
232-TX
4
GND
5
232-RX
6
GND
7
IR
8
/
RS-232OUT/RS-485 Pin Definition
Number
Definition
1
/
2
/
3
232-TX
4
GND
5
232-RX
6
GND
7
485+
8
485-

© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: [phone] | [email protected] | www.rgblink.com
9
DIP Switch Settings
Before installing and operating the camera, set video output format and menu through DIP switches. The camera
has two 4-digit DIP switches. SW as below:
SW Settings:
No 1~4 is used to set video output format and menu. Refer to below chart for details:
Note:PTZ reboot is necessary for the new setting to take effect.

© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: [phone] | [email protected] | www.rgblink.com
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1.2.2 Dimension
Front View Rear View
Side View Top View
Bottom View