Rheem Gas Domestic Indoor Water Heater Instruction Manual

This water heater must be installed and serviced by a qualified person.
Please leave this guide with the householder.
Owner’s Guide
and
Installation Instructions
Electric Domestic
Water Heater

PATENTS
This water heater may be protected by one or more patents or registered designs
in the name of Rheem Australia Pty Ltd.
TRADEMARKS
® Registered trademark of Rheem Australia Pty Ltd.
TM Trademark of Rheem Australia Pty Ltd.
Note: Every care has been taken to ensure the accuracy in preparation of this
publication. No liability can be accepted for any consequences,
which may arise as a result of its application.

3
CONTENTS
HOUSEHOLDER - We recommend you read pages 4 to 20.
The other pages are intended for the installer
but may be of interest
About Your Water Heater............................................................4
Regular Care ..............................................................................10
Water Supplies...........................................................................14
Save A Service Call ...................................................................18
Installation..................................................................................21
Connections –Plumbing ..........................................................30
Connections –Electrical...........................................................34
Commissioning..........................................................................37
Draining The Water Heater .......................................................40
Warranty .....................................................................................41

4
ABOUT YOUR WATER HEATER
WATER HEATER APPLICATION
This water heater is designed for use in a single family domestic dwelling for
the purpose of heating potable water. Its use in an application other than this
may shorten its life.
MODEL TYPE
The Rheem®water heater you have chosen will be either a Rheemglas®,
Optima™or RheemPlus™model. The Optima model has a temperature
adjusting knob on the lower front of the water heater.
Rheemglas and Optima models are available with either a single heating unit or
with twin heating units and the RheemPlus models are available with a single
heating unit only (refer to “Single Element Model” on page 7 and “Twin Element
Model” on page 7). A water heater with a supply cord and plug is suitable for
indoor installation only. All other water heaters can be installed indoor or
outdoor. Optima models have an extended manufacturer‟s warranty (refer to
the Rheem warranty on page 41).
Water is stored in a vitreous enamel lined steel cylinder and heated by the
electric immersion heating unit. The thermostat controls the temperature.
Automatic safety controls are fitted to the water heater to provide safe and
efficient operation.
HOW HOT SHOULD THE WATER BE?
The water heater features an
adjustable thermostat, which allows
you to choose the most suitable
temperature for your hot water needs.
Refer to “Temperature Adjustment” on
page 5.
A RheemPlus water heater is
temperature limited to deliver water not
exceeding 50°C.
To meet the requirements of the
National Plumbing Standard the
temperature of the stored water must
not be below 60°C.
If this water heater is installed as part
of a solar water heating system, we
recommend the thermostat is set at
60°C to maximise solar contribution.
maximum thermostat setting
Optima and M50 models
minimum thermostat setting
and minimum recommended
stored water temperature.
top heating unit thermostat
setting on a twin element
model (not adjustable)
maximum thermostat setting
Rheemglas and RheemPlus
(025, 080 to 400 models)
RheemPlus maximum
delivery temperature.
maximum recommended
supply temperature to
bathrooms and ensuites

ABOUT YOUR WATER HEATER
5
HOTTER WATER INCREASES THE RISK OF SCALD INJURY
This water heater can deliver water at temperatures which can cause scalding.
Check the water temperature before use, such as when entering a shower or
filling a bath or basin, to ensure it is suitable for the application and will not
cause scald injury.
We recommend and it may also be required by regulations that an approved
temperature limiting device be fitted into the hot water pipe work to the
bathroom and ensuite when a Rheemglas or Optima water heater is installed.
This will keep the water temperature below 50°C at the bathroom and ensuite.
The risk of scald injury will be reduced and still allow hotter water to the kitchen
and laundry.
A RheemPlus water heater will not deliver temperatures exceeding 50°C, in
accordance with AS 3498. There is no statutory requirement to fit a
temperature limiting device if this water heater is installed in other than an early
childhood centre, school, nursing home or a facility for young, aged, sick or
disabled people.
THERMOSTAT
The thermostat automatically controls the electricity supply to the heating unit
so a constant temperature is maintained. The thermostat and its protective over
temperature cut out is mounted inside the front cover of the water heater. There
is no need to switch the water heater off when it is not in use, except when you
are on an extended holiday. The thermostat is fully automatic and power is only
used when heating is required.
TEMPERATURE ADJUSTMENT
An Optima water heater features a user adjustable
thermostat, which allows you to choose the most
suitable temperature for your hot water needs. To
adjust the temperature, push in the child resistant
knob and turn anticlockwise to decrease or
clockwise to increase the temperature setting. The
Optima has a minimum temperature setting of 60°C
and a maximum temperature setting of 75°C.
A Rheemglas or RheemPlus water heater features a tradesperson adjustable
thermostat. This requires a licensed tradesperson to make any temperature
adjustments. The thermostat has a maximum temperature setting of 70°C
(75°C for M50 models) and a minimum temperature setting is 60°C.
We advise you have your electrician adjust the thermostat to the lowest
temperature setting that meets your needs, especially if there are young
children or elderly people in your home. Refer to “Hotter Water Increases The
Risk of Scald Injury” on page 5.

ABOUT YOUR WATER HEATER
6
A RheemPlus water heater is temperature limited to 50°C at the hot water
outlet. The minimum thermostat setting should be 65°C to assist in the
specified operation of the temperature limiting valve. Increasing the thermostat
setting will not increase the outlet temperature but will provide more hot water
capacity.
WARNING
This water heater is only intended to be operated by persons who have the
experience or the knowledge and the capabilities to do so. This water heater is
not intended to be operated by persons with reduced physical, sensory or
mental capabilities i.e. the infirm, or by children. Children should be supervised
to ensure they do not interfere with the water heater.
This water heater uses 240 V AC power for the electrically operated
components. The removal of the front cover(s) will expose 240 V wiring. It must
only be removed by a qualified person.
Take care not to touch the power plug on a water heater fitted with a power
supply cord and plug with wet hands.
SAFETY
This water heater is supplied with a thermostat, an over-temperature cut-out,
and a combination temperature pressure relief valve. In addition, a RheemPlus
water heater has a temperature limiting valve. These devices must not be
tampered with or removed. The water heater must not be operated unless each
of these devices is fitted and is in working order.
The operation of the over-temperature cut-out on the thermostat indicates a
possibly dangerous situation. If the over-temperature cut-out operates, it must
not be reset and the water heater must be serviced by a qualified person.
If the power supply cord, plug or electrical conduit to the water heater is
damaged, it must be replaced by a qualified person in order to avoid a hazard.
The power supply cord and plug must be replaced with a genuine replacement
part available from Rheem. Phone Rheem Service or their nearest Accredited
Service Agent to arrange for an inspection.
Warning: For continued safety of this water heater it must be installed,
operated and maintained in accordance with the Owner‟s Guide and Installation
Instructions.
The Rheem warranty may not cover faults if relief valves or other safety
devices are tampered with or if the installation is not in accordance with
these instructions.

ABOUT YOUR WATER HEATER
7
SINGLE ELEMENT MODEL
This type of water heater has one heating
unit with its own thermostat. The heating
unit is at the base of the water heater.
Continuous electricity supply
This type of connection is suited to
where the storage capacity is less than
the normal daily usage.
Off-Peak electricity supply
This type of connection will only allow
heating to occur during set hours. A
volume of water sufficient for the day‟s
total use is heated and stored. This type
of heating will be more economical due
to reduced tariffs by the electricity
authority.
TWIN ELEMENT MODEL
This type of water heater has two heating units, each with its own thermostat.
One heating unit is at the base of the water heater and the other near the top.
Bottom heating unit
During normal operation this heating
unit supplies all the hot water.
Top heating unit (Booster)
This heating unit only operates during
periods of high demand to provide an
additional supply of heated water.
Electrical connection
The two heating units are wired for non-
simultaneous operation, so that only
one heating unit can operate at a time.
The bottom heating unit is usually
connected to an Off-Peak (overnight) or
time controlled electricity supply and the
top heating unit to a continuous supply.
Some electricity suppliers allow both
heating units to be metered at the Off-
Peak or controlled tariff.
NOTE: Power must be available to the top heating unit circuit at all times
for this water heater to operate as designed.

ABOUT YOUR WATER HEATER
8
MAINS PRESSURE
The water heater is designed to operate at mains pressure by connecting
directly to the mains water supply. If the mains supply pressure in your area
exceeds that shown on page 23, a pressure limiting valve must be fitted. The
supply pressure should be greater than 350 kPa for true mains pressure
operation to be achieved.
PRECAUTIONS
Where damage to property can occur in the event of the water heater leaking,
the water heater must be installed in a safe tray. Construction, installation and
draining of a safe tray must comply with AS/NZS 3500.4 and all local codes
and regulatory authority requirements.
The water heater must be maintained in accordance with the Owner‟s Guide
and Installation Instructions. Refer to “Regular Care” on page 10 and to “Anode
Inspection and Replacement” on page 15.
If this water heater is to be used where an uninterrupted hot water supply is
necessary for your application or business you should ensure that you have
back up redundancy within the hot water system design. This should ensure
the continuity of hot water supply in the event that this water heater were to
become inoperable for any reason. We recommend you seek advice from your
plumber or specifier about your needs and building back up redundancy into
your hot water supply system.
TO TURN OFF THE WATER HEATER
If you plan to be away from home for only a few nights, we suggest you leave
the water heater switched on.
If it is necessary to turn off the water heater:
Switch off the electrical supply at the isolating switch to the water heater.
Unplug the power supply cord from the power outlet (power supply cord
model only).
Close the cold water isolation valve at the inlet to the water heater.
TO TURN ON THE WATER HEATER
Open the cold water isolation valve fully on the cold water line to the water
heater.
Plug in the power supply cord at the power outlet (power supply cord model
only).
Switch on the electrical supply at the isolating switch to the water heater.

ABOUT YOUR WATER HEATER
9
GOING ON HOLIDAY?
If you plan to be away from home for one or two nights, we suggest you leave
the water heater switched on. However, if you plan to stay away more than a
few nights, conserve energy by switching the water heater off at either the
switchboard or isolating switch.
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?
Installation requirements are shown on pages 21 to 28. The water heater must
be installed:
by a qualified person, and
in accordance the installation instructions, and
in compliance with Standards AS/NZS 3500.4, AS/NZS 3000 and all local
codes and regulatory authority requirements.
In New Zealand the installation must also conform with the New Zealand
Building Code.
VICTORIAN CUSTOMERS
Notice to Victorian Customers from the Victorian Plumbing Industry
Commission. This water heater must be installed by a licensed person as
required by the Victorian Building Act 1993.
Only a licensed person will give you a Compliance Certificate, showing that the
work complies with all the relevant Standards. Only a licensed person will have
insurance protecting their workmanship for 6 years. Make sure you use a
licensed person to install this water heater and ask for your Compliance
Certificate.
DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER?
The water heater is suitable for most public water supplies, however some
water chemistries may have detrimental effects on the water heater, its
components and fittings. Refer to “Water Supplies” on page 14.
If you are in a known harsh water area or you are not sure of your water
chemistry, have your water checked against the conditions described on
pages 14 to 17.
HOW LONG WILL THE WATER HEATER LAST?
The water heater is supported by a manufacturer‟s warranty (refer to page 41).
There are a number of factors that will affect the length of service the water
heater will provide. These include but are not limited to the water chemistry, the
water pressure, the water temperature (inlet and outlet) and the water usage
pattern. Refer to “Precautions” on page 8.

10
REGULAR CARE
MAJOR FIVE YEAR SERVICE
It is recommended a major five year service be conducted on the water heater.
Warning: Servicing of a water heater must only be carried out by qualified
personnel. Phone Rheem Service or their nearest Accredited Service Agent.
Note: The five year service and routine replacement of any components, such
as the anode and relief valve(s), are not included in the Rheem warranty. A
charge will be made for this work. Only genuine replacement parts should be
used on this water heater.
The major service includes the following actions:
Replace the temperature limiting valve (RheemPlus model)
Replace the temperature pressure relief valve.
Inspect and flush the expansion control valve (if fitted). If required, replace
the valve.
Inspect and if required, replace the anode.
If the anode is not replaced, it should be replaced within three years of this
service (refer to “Anode Inspection and Replacement” on page 15).
Check the electric heating unit for excessive calcium build up or corrosion
and replace if necessary.
Visually check the unit for any potential problems.
Inspect all connections.
Check the drain line from the safe tray (if one is installed) is not blocked.
Note: The water heater may need to be drained during this service. After the
completion of the service, the water heater will take some time to reheat the
water. Depending upon the power supply connection, hot water may not be
available until the next day.

REGULAR CARE
11
MINOR SIX MONTH MAINTENANCE
It is recommended minor maintenance be performed every six months by the
dwelling occupant.
The minor maintenance includes:
Operate the easing lever on the temperature pressure relief valve. It is very
important you raise and lower the lever gently. Refer to “Temperature
Pressure Relief Valve” on page 12.
Warning: Exercise care to avoid any splashing of water, as water
discharged from the drain line will be hot. Stand clear of the drain line‟s
point of discharge when operating the valve‟s lever.
Operate the easing lever on the expansion control valve (if fitted). It is very
important you raise and lower the lever gently. Refer to “Expansion Control
Valve” on page 11.
Check the performance of the temperature limiting valve (RheemPlus
model).
Measure the water temperature from the hot tap nearest to the water heater
with a thermometer. If the water temperature exceeds 50°C, phone Rheem
Service or their nearest Accredited Service Agent to arrange for an
inspection. Refer to “Temperature Limiting Valve” on page 13.
Check the drain line from the safe tray (if one is installed) is not blocked.
EXPANSION CONTROL VALVE
In many areas, including South Australia, Western Australia and scaling water
areas, an expansion control valve is fitted to the cold water line to the water
heater. The expansion control valve may discharge a small quantity of water
from its drain line during the heating period instead of the temperature pressure
relief valve on the water heater.
Operate the easing lever on the expansion control valve once every six
months. It is very important you raise and lower the lever gently. The
expansion control valve should be checked for performance or replaced at
intervals not exceeding 5 years, or more frequently in areas where there is a
high incidence of water deposits.

REGULAR CARE
12
TEMPERATURE PRESSURE RELIEF VALVE
This valve is near the top of the water
heater and is essential for its safe
operation. It is possible for the valve to
release a little water through the drain line
during each heating period. This occurs as
the water is heated and expands by
approximately 1/50 of its volume.
Continuous leakage of water from the valve
and its drain line may indicate a problem
with the water heater (refer to
“Temperature Pressure Relief Valve
Running” on page 19).
Warning: Never block the outlet of this
valve or its drain line for any reason.
Operate the easing lever on the
temperature pressure relief valve once
every six months. It is very important you
raise and lower the lever gently.
DANGER: Failure to do this may result
in the water heater cylinder failing, or under
certain circumstances, exploding.
Warning: Exercise care to avoid any
splashing of water, as water discharged
from the drain line will be hot. Stand clear
of the drain line‟s point of discharge when
operating the valve‟s lever.
If water does not flow freely from the drain line when the lever is lifted, then the
water heater must be checked. Phone Rheem Service or their nearest
Accredited Service Agent to arrange for an inspection.
The temperature pressure relief valve should be replaced at intervals not
exceeding 5 years, or more frequently in areas where there is a high incidence
of water deposits (refer to “Water Supplies” on page 14).
water
heater
drain
line
lift until water
flows from the
drain line –
lower gently

REGULAR CARE
13
TEMPERATURE LIMITING VALVE
A RheemPlus water heater is fitted with a temperature limiting valve at the hot
water outlet. The valve is set to deliver water not exceeding 50°C.
The valve should be checked for performance every twelve months. This can
be performed by measuring the water temperature from the hot tap nearest to
the water heater with a thermometer. If the water being delivered is at a
temperature exceeding 50°C, phone Rheem Service or their nearest Accredited
Service Agent to arrange for an inspection.
The valve must be replaced at intervals not exceeding 5 years, or more
frequently in areas where there is a high incidence of water deposits (refer to
“Water Supplies” on page 14). Failure to do this may result in water at a
temperature up to 70°C being delivered at the hot tap, increasing the risk of
scald injury.

14
WATER SUPPLIES
This water heater must be installed in accordance with this advice to be
covered by the Rheem warranty.
This water heater is manufactured to suit the water conditions of most public
reticulated water supplies. However, there are some known water chemistries
which can have detrimental effects on the water heater and its operation
and / or life expectancy. If you are unsure of your water chemistry, you may be
able to obtain information from your local water supply authority. This water
heater should only be connected to a water supply which complies with these
guidelines for the Rheem warranty to apply.
ANODE
The vitreous enamel lined cylinder of the water heater is only covered by the
Rheem warranty when the total dissolved solids (TDS) content in the water is
less than 2500 mg/L and when the correct colour coded anode is used. If an
incorrect colour coded anode is used in the water heater, any resultant faults
will not be covered by the Rheem warranty. In addition, the use of an incorrect
colour coded anode may shorten the life of the water heater cylinder.
The correct colour coded anode must be selected and fitted to the water heater
in accordance with the following advice and the Anode Selection chart on
page 15 for the Rheem warranty to apply to the water heater cylinder.
Total Dissolved Solids
Anode colour code
0 –40 mg/L
Green
40 –150 mg/L
Green or Black
150 –400 mg/L
Black
400 –600 mg/L
Black or Blue
600 –2500 mg/L
Blue
2500 mg/L +
Blue (no cylinder warranty)
The changing of an anode must be carried out by a qualified person.
Note: Some water analysis reports may state the conductivity of the water
rather than the level of total dissolved solids. Conductivity, measured in
microsiemens per centimetre (µS / cm), is directly proportional to the TDS
content of the water. TDS, in mg / L, is approximately 70% of the conductivity in
µS / cm.

WATER SUPPLIES
15
CONDUCTIVITY - µS/cm
TOTALDISSOLVED SOLIDS&CONDUCTIVITY
(vitreous enamel lined water heater cylinder)
40 150 400 600 TOTAL DISSOLVED SOLIDS(TDS) -mg/L
ANODE SELECTION
warranty applies to a vitreous enamel lined water heater cylinder if the
correct coloured anode is used for the TDS / conductivity level of water
2500
3570
no warranty
applies
to a vitreous
enamel lined
water heater
cylinder
Blue
Black
Green
60 215 570 860
0
0
Blue
ANODE INSPECTION AND REPLACEMENT
The anode installed in your water heater will slowly dissipate whilst protecting
the cylinder. The life of the cylinder may be extended by replacing the anode.
If the anode is not replaced during a five year service (refer to “Major Five Year
Service” on page 10) then the maximum time after installation when the anode
should be replaced for this electric water heater is 8 years.
For water supplies which are either softened, desalinated or where the water
supply may alternate between a water tank and a reticulated public supply or
another supply, it is recommended the anode be replaced within 5 years of
installation.
CAUTION
If the water supply has a TDS greater than 150 mg/L and a green anode has
not been changed to a black anode, or if the TDS is greater than 600 mg/L and
the anode has not been changed to a blue anode, there is the possibility the
anode may become overactive and hydrogen gas could accumulate in the top
of the water heater during long periods of no use.
If, under these conditions, the water heater has not been used for two or more
weeks the following procedure should be carried out before using any electrical
appliances (automatic washing machines and dishwashers) which are
connected to the hot water supply.
The hydrogen, which is highly flammable, should be vented safely by opening a
hot tap and allowing the water to flow. There should be no smoking or naked
flame near the tap whilst it is turned on. Any hydrogen gas will be dissipated.
This is indicated by an unusual spurting of the water from the tap. Once the
water runs freely, any hydrogen in the system will have been released.

WATER SUPPLIES
16
SATURATION INDEX
The saturation index is used as a measure of the water‟s corrosive or scaling
properties.
In a corrosive water supply, the water can attack copper parts and cause them
to fail. Where the saturation index is less than –1.0, the water is very corrosive
and the Rheem warranty does not apply to a copper sheathed heating unit. A
corrosion resistant heating unit must be used for the Rheem warranty to apply
to the heating unit.
In a scaling water supply calcium carbonate is deposited out of the water onto
any hot metallic surface. Where the saturation index exceeds +0.40, the water
is very scaling. An expansion control valve must be fitted on the cold water line
after the non-return valve to protect and for the Rheem warranty to apply to the
temperature pressure relief valve and water heater cylinder.
Where the saturation index exceeds +0.80, the Rheem warranty does not apply
to a standard watts density heating unit. A low watts density heating unit must
be used for the Rheem warranty to apply to the heating unit.
Water which is scaling may be treated with a water softening device to reduce
the saturation index of the water.
Refer to the Saturation Index chart on page 16. Refer to the cold water
connection detail on page 30 for the position of the expansion control valve.
Contact Rheem Service or their nearest Accredited Service Agent if a
replacement heating unit is required.
+0.4 +0.80
very corrosive very scaling
scaling
corrosive
-1.0
no warranty applies to a:
temperature pressure relief valve or a
water heater cylinder unless an
expansion control valve is fitted.
no warranty applies to a:
-copper sheathed heating unit
SATURATION INDEX (SI)
ELECTRIC WATER HEATERS
WITHIN WARRANTY
SPECIFICATION
SATURATION INDEX
(calculated @ 80°C water temperature)
no warranty applies to a:
-standard watts density heating unit

WATER SUPPLIES
17
CHANGE OF WATER SUPPLY
The changing or alternating from one water supply to another can have a
detrimental effect on the operation and / or life expectation of a water heater
cylinder, a temperature pressure relief valve and a heating unit.
Where there is a changeover from one water supply to another, e.g. a rainwater
tank supply, bore water supply, desalinated water supply, public reticulated
water supply or water brought in from another supply, then water chemistry
information should be sought from the supplier or it should be tested to ensure
the water supply meets the requirements given in these guidelines for the
Rheem warranty to apply.
SUMMARY OF WATER CHEMISTRY ADVICE AFFECTING WARRANTY
The water heater and its components are not suitable for certain water
chemistries. Those chemistries are listed below. If the water heater is
connected at any time to a water supply with the following water chemistry, the
Rheem warranty will not cover any resultant faults on the components listed
below:
Water Chemistry
Component
Total Dissolved Solids (TDS) > 2500 mg/L
water heater cylinder
Total Dissolved Solids (TDS)
not suitable for anode type
water heater cylinder
Saturation Index (SI) < -1.0
copper sheathed heating unit
Saturation Index (SI) > +0.4
(if expansion control valve is not fitted)
water heater cylinder
temperature pressure relief valve
Saturation Index (SI) > +0.8
standard watts density heating unit

18
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for
attending to any condition or fault that is not related to the manufacture or
failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
Is the electricity switched on?
Inspect the isolating switch marked “HOT
WATER” or “WATER HEATER” at the
switchboard and the isolating switch (if one
is installed) near the water heater and
ensure they are turned on.
Note: Check the electricity supply to which
the water heater is connected. If on an Off-
Peak or time controlled electricity supply,
remember heating hours are restricted
(refer to “Off-Peak Electricity Supply” on
page 7).
Check the fuse marked “HOT WATER” or “WATER HEATER” at the
switchboard.
Twin element water heaters
A twin element non-simultaneous model must have power available to the
top heating unit circuit at all times for the water heater to operate as
designed.
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you think?
Very often it is not realised the amount of hot water used, particularly when
showering. Carefully review the family‟s hot water usage. Have your
plumber fit a flow control valve to each shower outlet to reduce water usage.
Temperature pressure relief valve running
Is the relief valve discharging too much water? (Refer to “Temperature
Pressure Relief Valve Running” on page 19).
Thermostat setting
Ensure the thermostat setting is appropriate. You may choose (Optima
model) or have your electrician (Rheemglas and RheemPlus model) adjust
the thermostat upwards to gain additional hot water capacity. Refer to
“Temperature Adjustment” on page 5.
Warning: Hotter water increases the risk of scald injury.
A RheemPlus water heater is temperature limited to 50°C at the hot water
outlet. Increasing the thermostat setting will not increase the outlet
temperature but will provide more hot water capacity.

SAVE A SERVICE CALL
19
Water heater size
Do you have the correct size water heater for your requirements? The sizing
guide in the Rheem sales literature and on the Rheem website
(www.rheem.com.au) suggests average sizes that may be needed.
WATER TEMPERATURE TOO HIGH
A RheemPlus water heater is fitted with a temperature limiting valve set to
deliver water not exceeding 50°C. If the water is being delivered at a
temperature exceeding 50°C, phone Rheem Service or their nearest Accredited
Service Agent to arrange for an inspection. Care must be taken by all
householders when using hot water until the valve is serviced or replaced.
TEMPERATURE PRESSURE RELIEF VALVE RUNNING
Normal Operation
It is normal and desirable that this valve
allows a small quantity of water to escape
during the heating cycle. However, if it
discharges more than a bucket full of water
in 24 hours, there may be another problem.
Continuous dribble
Try gently raising the easing lever on the
relief valve for a few seconds (refer to
“Temperature Pressure Relief Valve” on
page 12). This may dislodge a small particle
of foreign matter and clear the fault.
Release the lever gently.
Steady flows for long period (often at
night)
This may indicate the mains water pressure
sometimes rises above the designed
pressure of the water heater. Ask your
installing plumber to fit a pressure limiting
valve.
Warning: Never replace the relief valve with one of a higher pressure
rating.
Heavy flows of hot water until water heater is cold - then stops until
water reheats
The water heater must be switched off at the switchboard. Phone Rheem
Service or their nearest Accredited Service Agent to arrange for an
inspection.

SAVE A SERVICE CALL
20
EXPANSION CONTROL VALVE RUNNING
If an expansion control valve is fitted in the cold water line to the water heater
(refer to page 30)it may discharge a small quantity of water instead of the
temperature pressure relief valve on the water heater. The benefit is that
energy is conserved as the discharged water is cooler.
HIGHER THAN EXPECTED ELECTRICITY BILLS
Should you at any time, feel your electricity account is higher than expected,
we suggest you check the following points:
Is the relief valve running excessively?
Refer to “Temperature Pressure Relief
Valve Running” on page 19.
Is one outlet (especially the shower)
using more hot water than you think?
Refer to “Not Enough Hot Water” on
page 18.
Is there a leaking hot water pipe,
dripping hot water tap, etc?
Even a small leak will waste a
surprising quantity of hot water and
electricity. Replace faulty tap washers,
and have your plumber rectify any
leaking pipe work.
Has there been an increase in hot water usage?
An increase in hot water usage will result in an increase in water heater
operation.
Has your water heating tariff rate been increased by your electricity retailer
since your previous account?
ELECTRICITY TARIFFS
The electricity tariff to which your water heater is connected will determine the
overall operating cost of the system. It is important you are aware of this tariff,
i.e. Off-Peak (overnight) or time controlled supply, Extended Off-Peak
(overnight and day) or Extended time controlled supply, Domestic / Continuous.
For types of tariffs, refer to “Single Element Model” on page 7 and “Twin
Element Model” on page 7.
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU
NEED ASSISTANCE, PHONE RHEEM SERVICE OR THEIR NEAREST
ACCREDITED SERVICE AGENT.