Ricoh Pro C5300S User manual

Operating Instructions
Basic Operation/Printing Guide
For safe and correct use, be sure to read Safety Information before using
the machine.

TABLE OF CONTENTS
1. Notes on What to do Before Using the Machine
How to Search for Information on Using the Product and Troubleshooting.................................................. 5
Manuals for This Machine.............................................................................................................................5
Searching the Manual for Information on Troubleshooting........................................................................6
Using Help and FAQ to Solve Problems...................................................................................................... 7
Notes on Marks..............................................................................................................................................7
Turning On and Off the Power.......................................................................................................................... 8
Touch Panel/Attention Light...............................................................................................................................9
Operating the Screen.................................................................................................................................. 10
Confirming the Counter..........................................................................................................................11
Warning Indicator....................................................................................................................................... 11
2. Loading Paper
Fanning the Paper............................................................................................................................................ 13
Loading Paper into the Paper Tray................................................................................................................. 15
Loading Paper into Tray 1...........................................................................................................................15
Loading Paper into Trays 2 and 3..............................................................................................................16
Loading Paper into the Bypass Tray............................................................................................................... 20
Notes on Loading Coated Paper............................................................................................................... 22
Recommended Paper Sizes and Types......................................................................................................22
3. Printing on Special and Thick Paper with Optimal Settings
Setup / Applying Machine Settings...............................................................................................................31
Overview of Paper Settings.............................................................................................................................33
Why Paper Settings Are Required..............................................................................................................33
Overview of Paper Settings.........................................................................................................................33
Relationships Between Functions................................................................................................................ 35
Printing Using Master Library.......................................................................................................................... 36
Configuring Paper from the Master Library...............................................................................................36
If the Brand of Paper in Use is Not in the Master Library......................................................................... 37
Printing Using Custom Paper.......................................................................................................................37
Paper Weight Conversion Table................................................................................................................ 39
Printing on Envelopes.......................................................................................................................................44
How to Measure the Size and Load an Envelope in the Bypass Tray.................................................... 44
Tray Paper Settings on the Machine When Loading Envelopes from the Bypass Tray......................... 45
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Editing Custom Paper Settings.................................................................................................................... 45
Printing Using Custom Paper.......................................................................................................................46
If Creases Appear When Printing an Envelope.........................................................................................48
Custom Paper Management........................................................................................................................... 50
Deleting Registered Custom Paper.............................................................................................................50
Backing Up and Restoring Custom Paper Profiles.....................................................................................50
4. Printing on Special and Thick Paper with Essential Basic Settings
Configuring Paper Settings Manually for Printing......................................................................................... 53
Printing with Manual Paper Settings...........................................................................................................54
5. Using Advanced Functions
Copy..................................................................................................................................................................57
Copying in Color......................................................................................................................................... 58
Copying with Size Enlargement/Reduction According to the Paper Size..............................................59
Copying Multiple Originals of Varying Sizes............................................................................................59
Stapling/Punching.......................................................................................................................................60
Duplex/Combine/ Magazine................................................................................................................... 60
Storing Documents on the Document Server............................................................................................. 61
Other Available Operations....................................................................................................................... 62
Fax.....................................................................................................................................................................63
Sending Faxes (Memory Transmission)..................................................................................................... 63
Preventing a Fax Transmission to the Wrong Destination.........................................................................64
Available Operations When Sending Faxes.............................................................................................64
Receiving Faxes........................................................................................................................................... 65
Available Operations When Receiving Faxes.......................................................................................... 65
Registering, Editing and Deleting Address Book Data..................................................................................67
Registering Destinations in the Address Book............................................................................................67
Editing/Deleting Data Registered in the Address Book............................................................................69
Backing Up the Address Book.................................................................................................................... 69
Scan.................................................................................................................................................................. 71
Scan (Storing Files on the Machine).......................................................................................................... 71
Scan (Sending to the folder)....................................................................................................................... 71
Procedure for Specifying Scan Settings..................................................................................................... 72
Scanning Originals Containing 1- and 2-sided Sheets............................................................................73
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Specifying the File Type...............................................................................................................................73
Embedding Text Information in Scanned Data..........................................................................................74
Previewing the Image Before Sending It....................................................................................................75
Registering Scan-to-Folder Destinations.........................................................................................................76
Manual Registration.................................................................................................................................... 76
Printer................................................................................................................................................................ 79
Print (Windows)............................................................................................................................................79
Printing from a Computer............................................................................................................................ 79
Print (macOS)...............................................................................................................................................87
Managing Files with the Document Server.................................................................................................... 92
Storing Documents in Document Server.....................................................................................................92
Printing Documents in Document Server.................................................................................................... 93
Erasing Documents from Document Server................................................................................................93
Configuring/Managing the Machine via a Web Browser (Web Image Monitor)................................... 94
Launch the Web Image Monitor.................................................................................................................94
Downloading and Managing Document Server Files.............................................................................. 94
What You Can Do on the Web Image Monitor........................................................................................95
6. Replacing Consumables / Waste Toner Bottle
Replacing Consumables / Waste Toner Bottle............................................................................................. 97
Replacing the Toner.....................................................................................................................................97
Replacing the Waste Toner Bottle.............................................................................................................. 98
Replenishing the Staples..............................................................................................................................98
Removing Chad and Paper Debris Produced by Punching / Stapling / Paper Cutting....................... 99
7. Troubleshooting
Original/Copy Paper Jam............................................................................................................................101
Density Fluctuation, Streaks and Background Staining.............................................................................. 103
Image Density............................................................................................................................................103
Background Stain, White Spots, Density Fluctuation and Faint Blacks (Developer Refreshing)........ 104
Streaks Appear after Changing the Paper Size (Smooth Fusing Belt).................................................. 104
Adjusting Stapling and Folding Positions.....................................................................................................106
Streaks on Printed Images.............................................................................................................................108
Streaks on Copies and Scans...................................................................................................................108
Adjusting Color by Auto Color Calibration.............................................................................................110
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Aligning Front and Back Images in Duplex Printing....................................................................................111
Manual Adjustment................................................................................................................................... 111
Auto Adjustment and Quick Auto Adjustment.........................................................................................112
Stacking Error or Delivery Error of Thin/Thick Paper When Using the Copy Tray (Copy Tray Type M42).
.........................................................................................................................................................................114
Adjusting the Copy Tray Angle................................................................................................................ 114
Returning the Copy Tray to its Original Angle........................................................................................ 116
Frequently Asked Questions (FAQ)..............................................................................................................118
If a Service Call (SC) Appears.................................................................................................................124
8. Installing the Printer Driver
Installing the Printer Driver by Using Device Software Manager Installer................................................ 125
Installing the Downloaded Driver (Windows).............................................................................................128
Installing the Downloaded Driver (macOS)................................................................................................ 130
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1. Notes on What to do Before Using
the Machine
How to Search for Information on Using the
Product and Troubleshooting
Manuals for This Machine
Manual (Paper)
Included with the product.
• Safety Information
Before using the machine, be sure to read the section of this manual entitled Safety
Information. It also describes each regulation and environmental conformance.
Manual (Electronic Format)
Read these via the control panel and web pages.
• User Guide (HTML)
Provides detailed information on how to operate the machine.
Read this for information on machine operation not covered by this manual.
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• Basic Operation/Printing Guide
This manual describes basic use of the machine and how to achieve high-quality printing.
• Operator's Guide
Regarding the basic usage of this machine, frequently used functions, troubleshooting when
an error message appears, etc., summaries are provided for each user manual.
• Paper Fundamentals
Explains the properties of different types of paper and how to handle them.
Searching the Manual for Information on Troubleshooting
Press the "User Guide" icon on the control panel to display the machine's manual.
1. Notes on What to do Before Using the Machine
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Using Help and FAQ to Solve Problems
You can display the [Help] screen by pressing the help icon on the upper right of the screen. On the
[Help] screen, you can refer to FAQs about the screen on which you pressed the help icon.
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The customer FAQ is on the Ricoh website.
Notes on Marks
: Indicates a tip on using the machine.
: Indicates the title of the section to refer to in the manual (control panel / web
pages).
: Indicates a note on using the applicable function.
: (mainly Europe and Asia), (mainly Europe), or (mainly Asia)
: (mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see "Model-
Specific Information"
How to Search for Information on Using the Product and Troubleshooting
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Turning On and Off the Power
1. Open the cover of the main power switch on the left side of the machine, and push the
switch.
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Notes on Turning the Power On
The main power indicator at the upper right of the control panel lights when you turn the machine
on with the main power switch.
Do not press the main power switch soon after you press the main power of the machine. When
you turn the power on or off, wait at least 10 seconds after confirming that the main power
indicator on the control panel has turned on or off.
Notes on Turning the Power Off
If you press the main power switch to turn the power off, the message "Shutting down...Please wait.
Main power will be turned off automatically." appears. When the power is turned off, the main
power indicator at the upper right of the control panel goes out. Wait without touching any buttons
until the power is turned off.
1. Notes on What to do Before Using the Machine
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Touch Panel/Attention Light
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1. Login icon
This icon is displayed when users are logged in. When you press the icon, the names of the users who are
currently logged in are displayed.
2. System message
Reports the system status by means of a message.
3. Solving Problems by Means of Help
Press [ ] to display help for the current window.
4. Main power indicator
The main power indicator lights up when you turn on the main power switch.
If the indicator keeps flashing even after you turn the power off, do not remove the power plug from the
receptacle.
5. Suspending an Operation
Press [Stop] to suspend operations such as scanning an original, fax transmission, and printing.
6. (Menu)
Press to display application menus.
7. (Home)
Press to display the Home screen.
8. (Back)
Press to return to the previous screen.
Touch Panel/Attention Light
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9. Check Status
Check Status Indicator Lighting to Indicate an Error.
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The Check Status indicator lights to indicate an error such as a paper jam, paper running out, or toner running
out.
* When the indicator flashes, there is a system message.
• Checking the Error Report
1. Press [Check Status].
DZB004
2. Check the error report on the [Mach./Applic. Stat] tab.
Press [Check] to display the error report and solution.
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, An error has occurred or there is a report.
10. Fax indicator
Indicates the status of the fax function.
• Flashing: transmitting and receiving data
• Lit: receiving data (Substitute RX File/Memory Lock Reception/Personal Box)
Operating the Screen
Switching the Home Screen
The Home screen comprises 5 windows. You can horizontally swipe between them or press the
arrows on the sides of the screen to switch windows.
1. Notes on What to do Before Using the Machine
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The indicator at the bottom of the screen indicates the position of the currently displayed window.
Customizing the Home Screen (My Home Screen)
You can add to the Home screen shortcut keys to frequently-used programs and web pages and
position them where you like. You can also create folders to organize icons.
By using the authentication function, you can configure the My Home Screen for each user,
enhancing ease of operation.
"Adding a Frequently Used Application or Widget to the Home Screen"
Confirming the Counter
Using the control panel, you can view the total counter for the sheets used for each function. To display
the counter window, press [Settings] and then [Counter].
Warning Indicator
The Attention light lights or flashes to indicate the machine status from a distance.
Touch Panel/Attention Light
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Flashing blue Steady blue Flashing yellow Steady red
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D0CPIC0252
DoCPIC0254
D0CPIC0253
Scanning Printing Warning
Problem such as toner
almost out or waste
toner bottle almost full
Error occurred
Problem such as paper
jam, paper running out,
toner running out,
paper mismatch, or
memory shortage
1. Notes on What to do Before Using the Machine
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2. Loading Paper
Fanning the Paper
Fan the paper well before loading it.
• If you load coated paper, label paper, transparencies, or thick paper of 150.1–360.0 g/m2
(55.1 lb. Cover–198.0 lb. Index), it is important that you fan the sheets thoroughly. Misfeeds may
occur if paper is not fanned thoroughly. If the machine feeds several sheets of paper together or it
does not feed paper, fan paper and load it again.
1. Loosen the stack by riffling the sheets.
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2. Holding its shorter ends, flex the stack back and forth to create space between the sheets.
Repeat this several times.
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3. Make sure there is space between the sheets.
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4. Hold the stack of paper in both hands and tap the long and short edges of the paper
against a flat surface to align them.
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2. Loading Paper
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Loading Paper into the Paper Tray
This section explains how to load paper in Tray 1 and Trays 2 to 3.
For information on how to load paper in other paper trays, see the following sections.
"Loading Paper into the Large Capacity Tray (LCT)", "Loading Paper into the Wide
LCT", "Loading Paper into the Two-tray Wide LCT"
Loading Paper into Tray 1
Tray 1 can hold A4 paper only.
Tray 1 can hold 81/2 × 11 paper only.
When loading paper in the left half of the paper tray, load at least 30 sheets.
• When paper loaded in the right side of Tray 1 runs out, paper on the left is automatically shifted to
the right. Do not pull out Tray 1 while the tray is moving paper; wait until sounds stop coming from
the tray.
1. Carefully pull out the paper tray until it stops.
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2. Square the paper and load it print side down.
When you load paper into the right side of the tray, load the paper so its right edge is flush against
the right side of the tray.
When you load paper into the left side of the tray, load the paper so its left edge is flush against the
left side of the tray.
• Whole tray pulled out
Loading Paper into the Paper Tray
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• Left half of the tray pulled out
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Do not stack paper over the limit mark.
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3. Carefully push the paper tray fully in.
Loading Paper into Trays 2 and 3
Each paper tray is loaded in the same way. In the following example procedure, paper is loaded into
Tray 2.
2. Loading Paper
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1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
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2. Remove paper if loaded.
3. Release the lock on the side fence.
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4. Loosen the screws holding the side fences in position.
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Loading Paper into the Paper Tray
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5. While pressing down the release lever of the fence, slide the fences outward.
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6. Square the paper and load it print side down.
Check the paper edges are aligned at the right side.
Do not stack paper over the limit mark.
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2. Loading Paper
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