Ricoh Deneb-PJ2 Y069 Quick start guide

Deneb-PJ2
Machine Codes: Y068/Y069
Field Service Manual
20 January, 2015

Important Safety Notices
Lead-Free Solder
This product is manufactured using lead-free solder as a part of a movement within the consumer
products industry at large to be environmentally responsible. Lead-free solder must be used in the
servicing and repair of this product.
• This product is manufactured using lead free solder. DO NOT USE LEAD BASED SOLDER TO
REPAIR THIS PRODUCT! The melting temperature of lead-free solder is higher than that of leaded
solder by 86 °F to 104 °F (30 °C to 40 °C). Use of a soldering iron designed for lead-based
solders to repair product made with lead-free solder may result in damage to the component and
or PCB being soldered. Great care should be made to ensure high-quality soldering when
servicing this product - especially when soldering large components, through-hole pins, and on
PCBs - as the level of heat required to melt lead-free solder is high.
Prevention of Physical Injury
1. Before disassembling or assembling parts of the machine and peripherals, make sure that the
machine power cord is unplugged.
2. The wall outlet should be near the machine and easily accessible.
3. If any adjustment or operation check has to be made with exterior covers off or open while the
main switch is turned on, keep hands away from electrified or mechanically driven components.
4. The machine drives some of its components when it completes the warm-up period. Be careful to
keep hands away from the mechanical and electrical components as the machine starts operation.
5. Use brackets that are strong enough to support the projector.
6. The projector must be installed in a location that is sturdy enough to support the full weight of the
projector and brackets.
Observance of Electrical Safety Standards
The machine and its peripherals must be serviced by a customer service representative who has
completed the training course on those models.
Safety and Ecological Notes for Disposal
1. Dispose of replaced parts in accordance with local regulations.
1

• To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and
aerosols. A fire or an explosion might occur.
This product contains substances which are harmful to humans and the environment.
• The lamp contains mercury.
Please dispose of this product or used lamps in accordance with local regulations.
The following information is only for EU-member states:
The use of the symbol indicates that this product may not be treated as household waste. By ensuring this
product is disposed of correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by inappropriate waste handling of
this product. For more detailed information about recycling of this product, please contact your local city
office or your household waste disposal service.
Trademarks
• DLP is trademark or registered trademark of Texas Instruments.
• IBM is a trademark or registered trademark of International Business Machines Corporation.
• Macintosh, Mac OS X, iMac, and PowerBook are trademarks of Apple Inc., registered in the U.S.
and other countries.
• Microsoft, Windows, Windows Vista, Internet Explorer and PowerPoint are either a registered
trademark or trademark of Microsoft Corporation in the United States and/or other countries.
• HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC.
• Other product and company names mentioned in this user’s manual may be the trademarks or
registered trademarks of their respective holders.
• Blu-ray is a trademark of Blu-ray Association.
2

TABLE OF CONTENTS
Important Safety Notices................................................................................................................................... 1
Lead-Free Solder............................................................................................................................................1
Prevention of Physical Injury.......................................................................................................................... 1
Observance of Electrical Safety Standards................................................................................................. 1
Safety and Ecological Notes for Disposal................................................................................................... 1
Trademarks..................................................................................................................................................... 2
1. Product Information
Overview.............................................................................................................................................................7
Main Unit........................................................................................................................................................ 7
Control Panel.................................................................................................................................................. 8
Connection Ports.............................................................................................................................................9
Specifications....................................................................................................................................................10
General Specifications................................................................................................................................ 10
Compatible Mode....................................................................................................................................... 12
Computer compatibility (for PC, Video, DVI, HDMI).......................................................................12
3D timing table (Only support XGA, WUXGA does not support 3D function)............................. 15
Computer compatibility for MAC...................................................................................................... 16
Lamp Information......................................................................................................................................... 17
Lens............................................................................................................................................................... 17
Diagram............................................................................................................................................................ 21
2. Installation
Installation Requirements................................................................................................................................. 23
Environment/Power Requirements............................................................................................................. 23
Machine Space Requirements....................................................................................................................23
Machine Dimensions................................................................................................................................... 23
Main Machine Installation...............................................................................................................................24
Accessory Check..........................................................................................................................................24
Precautions................................................................................................................................................... 25
Do..................................................................................................................................................................25
Do not........................................................................................................................................................... 25
3. Replacement and Adjustment
Special Tools.................................................................................................................................................... 27
Equipment Needed..........................................................................................................................................28
3

Parts List.............................................................................................................................................................29
Service Parts List........................................................................................................................................... 29
Part Replacement..............................................................................................................................................31
Lens Ring Cover, Projector Lens..................................................................................................................31
Lamp Unit......................................................................................................................................................33
Top Cover, IR-T Sensor................................................................................................................................34
Rear Cover................................................................................................................................................... 35
Main Board, I/O Board, LAN Board........................................................................................................36
Connector list.......................................................................................................................................40
Blower Module............................................................................................................................................ 42
Top blower and duct...........................................................................................................................42
TC blower............................................................................................................................................ 43
Bottom blower..................................................................................................................................... 44
System Fan....................................................................................................................................................45
Main Board Shielding and Front Shielding............................................................................................... 47
Front Cover, LED Board, LED Cover, Thermal Board, IR Cover.............................................................. 48
Right Cover, Lamp Cover, Interlock switch................................................................................................50
Left Cover, Keypad Rubber, Keypad Board, Interrupt switch..................................................................51
Optical Engine............................................................................................................................................. 54
Color Wheel, Photo Sensor Board.............................................................................................................55
DA module....................................................................................................................................................56
DC Motor, Horizontal/Vertical Sensor..................................................................................................... 57
Thermal Switch.............................................................................................................................................58
Ballast........................................................................................................................................................... 59
PSU................................................................................................................................................................60
DMD Fan...................................................................................................................................................... 61
Bottom Cover, Bottom Shielding, AC inlet, Adjustable Foot.................................................................... 61
Required Action after Replacing Parts ...........................................................................................................64
Adjustment........................................................................................................................................................ 66
Rod Adjustment............................................................................................................................................ 66
Focus Adjustment......................................................................................................................................... 67
4. Troubleshooting
Equipment Needed..........................................................................................................................................69
4

Front Panel LEDs............................................................................................................................................... 70
Main Procedures.............................................................................................................................................. 72
A. No Power Troubleshooting.................................................................................................................... 73
B. Power Troubleshooting........................................................................................................................... 73
C. Image Performance Troubleshooting.................................................................................................... 78
D. Remote Control Troubleshooting........................................................................................................... 86
E. Network Troubleshooting....................................................................................................................... 88
RS232 Error Log Troubleshooting.................................................................................................................. 90
Equipment Needed......................................................................................................................................90
Procedure..................................................................................................................................................... 90
5. Test & Inspection
Service Mode and Engineering Mode...........................................................................................................93
Service Mode...............................................................................................................................................93
How to enter the Service Mode.........................................................................................................93
Service Mode settings.........................................................................................................................93
Engineering Mode.......................................................................................................................................95
How to enter the Engineering Mode................................................................................................. 95
Engineering Mode settings.................................................................................................................95
Test Equipment and Conditions.......................................................................................................................98
Test Equipment Needed.............................................................................................................................. 98
Recommended Test Condition.................................................................................................................... 98
Calibration........................................................................................................................................................99
Lens Calibration........................................................................................................................................... 99
DA Calibration............................................................................................................................................. 99
Fan Calibration..........................................................................................................................................100
Lamp Hours.................................................................................................................................................... 102
Reset Lamp Hour........................................................................................................................................102
Re-write Lamp Hours.................................................................................................................................102
Color Wheel Index........................................................................................................................................104
Test Inspection Procedure............................................................................................................................. 105
Function Inspection....................................................................................................................................105
Check points.............................................................................................................................................. 105
OSD Reset..................................................................................................................................................106
5

Network Test.................................................................................................................................................. 107
6. Firmware Update
PIC, PW392, DDP4421/DDP4422 FW Update......................................................................................109
Equipment Needed................................................................................................................................... 109
Firmware Update Procedure.................................................................................................................... 109
Connection........................................................................................................................................109
Download software and update..................................................................................................... 110
Check PW392, PIC, DDP4421/DDP4422 FW Version .....................................................................113
LAN Firmware Update.................................................................................................................................. 114
Equipment Needed................................................................................................................................... 114
Connect the Projector & Check the LAN Setting.....................................................................................114
PC Network Setting...................................................................................................................................116
Proxy Setting.............................................................................................................................................. 117
LAN FW Update Procedure..................................................................................................................... 118
Check LAN FW Version............................................................................................................................121
Re-write Serial Number.................................................................................................................................122
Equipment Needed................................................................................................................................... 122
Re-write Serial Number............................................................................................................................ 122
Connection........................................................................................................................................122
Re-write serial number......................................................................................................................123
Check Serial Number (SN)...................................................................................................................... 124
6

1. Product Information
Overview
Main Unit
1. Lens ring
2. Zoom lens
3. IR receivers
4. LED indicators
5. Lamp door
7

6. Outlet vent
7. Kensington lock
8. Security bar
9. Power connector
10. Power switch
11. Connector panel
12. Inlet vent & filter
13. Keypad panel
Control Panel
1. / Power key
2. Menu key
3. Enter key
4. Exit key
5. Lens key
6. Auto key
7. Focus key
1. Product Information
8

8. Zoom key
9. Input key
10. Info. key
11. Four directional select keys
Connection Ports
1. Composite video input connector
2. HDMI connector
3. DVI-D connector
4. BNC connector
5. Trigger out connector
6. LAN connector
7. Computer in connector
8. Monitor out connector
9. Serial connector (9-pin Dsub type)
Overview
9

Specifications
General Specifications
No Item Description
1 Technology “TI” 0.7” XGA DMD, Type A, DC3 / “TI” 0.67” WUXGA DMD,
Type A, DC3
2 Dimension (W x D x H) 452.8 x 389.9 x 205.5 mm (without lens, w/o elevators)
3 Weight • Net weight (w/o lens): 13.9 kg
• Weight with package (w/o lens): 17.3 kg
4 Power supply
Auto-ranging: 100V ~ 240V ± 10%, 50-60Hz
• 465W Lamp @ Normal operation
• 360W Lamp @ ECO operation
5 Keystone correction V: +/- 20 degree
6 Resolution
• Native resolution:
XGA (1024x768) / WUXGA (1920x1200)
• Supported Resolution:
Up to WUXGA@60Hz (Reduced Blanking) & UXGA@60Hz
7 Power consumption
• Normal Brightness mode: 580W+/-10%@ 110VAC
• ECO Brightness mode: 450W+/-10%@ 110VAC
• Standby mode (LAN off) < 0.5W
8 Throw ratio (XGA)
• 0.99-1.26 (Replacement Lens Type 5)
• 1.26-1.58 (Standard Lens Type 2)
• 1.58-3.00 (Replacement Lens Type 6)
• 3.00-5.70 (Replacement Lens Type 7)
• TBA (Replacement Lens Type 9)
9 Lamp life
• Normal mode: 1500 hours standard @465W, 50% survival
rate
• ECO mode: 2000 hours typical @360W, 50% survival rate
1. Product Information
10

No Item Description
10 Video compatibility
• NTSC: NTSC M 3.58MHz, 4.43MHz
• PAL: PAL B/D/G/H/I/M/N, 4.43MHz
• SECAM: SECAM B/D/G/K/K1/L, 4.25/4.4 MHz
• SDTV: 480i/p, 576i/p
• HDTV: 720p(50/60Hz), 1080i/p(50/60Hz), 1080p
24\25\30\50\60 Hz
11 Brightness
• Typical:
6,300(XGA) /5,500(WXGA)
• Minimum:
5,600(XGA) /4,900(WXGA)
12 Contrast ratio *1
Full on/ Full
off
• Typical:
1,200:1 (XGA) / 1150:1 (WXGA)
• Minimum:
900:1 (XGA) / 1000:1 (WXGA)
ANSI
• Typical:
250 (XGA) / 250 (WXGA)
• Minimum:
150 (XGA) / 150 (WXGA)
Dynamic
ON
• Typical:
4,400:1 (XGA) / 4,400:1 (WXGA)
13 Uniformity (TBD) *2
JBMA
Standard
(Lens
Center)
• Typical:
90% (XGA) / 90% (WXGA)
• Minimum:
65% (XGA) / 70% (WXGA)
ANSI
Standard
(Lens
Center)
• Typical:
+/-30% (XGA) / +/-30% (WXGA)
• Minimum:
+/-35% (XGA) / +/-35% (WXGA)
Specifications
11

No Item Description
14 Color wheel
• 6 Segment—RGBCYW, Filter Diameter: 56mm
• Filter Segment: 6S R81 Y41 G84 C31 W52 B71
• 2X, 7200RPM (120Hz) & 3X, 10800RPM (180Hz)
15 Lamp 465W, arc 1.1
16 Projection lens See the section about the Lens (page 17 "Lens")
17 Temperature • Operating: 5°C ~ 40 °C (0~40 °C for tests only)
• Non-operation: -20°C ~ 60°C
18 Altitude
• Operating:
for 0 ~ 2500 ft, 5 ~ 40°C
for 2500 ~ 5000 ft, 5 ~ 35°C
for 5000 ~ 10000 ft, 5 ~ 30°C
• Non-operation: Sea Level to 40,000 feet
*1 ANSI contrast is verified in bright display mode and normal brightness mode.
Contrast spec is based on standard lens type 2. Other lens contrast will be different.
*2 Uniformity is measured in bright display mode, normal brightness mode and lens shift on center.
Contrast spec is based on standard lens type 2. Other lens contrast will be different.
The ANSI uniformity at dark corner as lens offset for XGA is -70% (Min.) (TBD)
Compatible Mode
Computer compatibility (for PC, Video, DVI, HDMI)
Signal Resolution
Frequen
cy H.
[KHz]
Refresh
rate
[Hz]
Video Digital Analog Remark
NTSC - 15.734 60 O - -
PAL/
SECAM - 15.625 50 O - -
640 x 350 31.5 70.1 O O 70Hz
1. Product Information
12

Signal Resolution
Frequen
cy H.
[KHz]
Refresh
rate
[Hz]
Video Digital Analog Remark
640 x 400 37.9 85.1 O O 85Hz
720 x 400 31.5 70 O O
720 x 576 50 O O
VGA 640 x 480 31.5 60 O O
VGA 640 x 480 67 O O
VGA 640 x 480 37.9 72.8 O O 72Hz
VGA 640 x 480 37.5 75 O O
VGA 640 x 480 43.3 85 O O
SVGA 800 x 600 35.2 56.3 O O 56Hz
SVGA 800 x 600 37.9 60.3 O O 60Hz
SVGA 800 x 600 46.9 75 O O
SVGA 800 x 600 48.1 72.2 O O 72Hz
SVGA 800 x 600 53.7 85.1 O O 85Hz
XGA 1024 x 768 48.4 60 O O
XGA 1024 x 768 56.5 70.1 O O 70Hz
XGA 1024 x 768 60 75 O O
XGA 1024 x 768 68.7 85 O O
HD720 1280 x 720 50 O O
HD720 1280 x 720 60 O O
WXGA 1280 x 768 47.776 60 O O
WXGA 1280 x 768 75 O O
WXGA 1280 x 768 85 O O
WXGA-800 1280 x 800 60 O O
Specifications
13

Signal Resolution
Frequen
cy H.
[KHz]
Refresh
rate
[Hz]
Video Digital Analog Remark
SXGA 1280 x 1024 64 60 O O
SXGA 1280 x 1024 80 75 O O
SXGA 1280 x 1024 91.1 85 O O
SXGA+ 1400 x 1050 60 O -
UXGA 1600 x1200 75 60 O O
HD1080 1920 x 1080 24 O O
HD1080 1920 x 1080 50 O O
HD1080 1920 x 1080 60 O O
WUXGA 1920 x 1200 60 O O Only support
[RB] timing
HDTV 1920 x 1080 33.8 30 O - -
1920 x 1080 28.1 25 O - -
1920 x 1080i 28.125 50 - O O
(SOG)
1920 x 1080i 33.75 60 - O O
(SOG)
1920 x
1080p 24 - O O
(SOG)
1920 x
1080p 25 - O O
(SOG)
1920 x
1080p 30 - O O
(SOG)
1920 x
1080p 50 - O O
(SOG)
1. Product Information
14

Signal Resolution
Frequen
cy H.
[KHz]
Refresh
rate
[Hz]
Video Digital Analog Remark
1920 x
1080p 60 - O O
(SOG)
1280 x 720 45 60 O - -
1280 x 720p 50 - O O
(SOG)
1280 x 720p 60 - O O
(SOG)
SDTV 720 x 576 31.3 50 O - -
720 x 576i 15.625 50 - O O
(SOG)
720 x 576p 50 - O O
(SOG)
720 x 480 31.5 60 O - -
720 x 480i 15.734 60 - O O
(SOG)
720 x 480p 31.5 60 - O O
(SOG)
•“O” expressed support this type of signal and “-” expressed that does not support this type of
signal.
3D timing table (Only support XGA, WUXGA does not support 3D function)
Input Signal Resolution V Freq.(Hz) H Freq.(kHz) Pixel Clock
(MHz) Video Image
SVGA 800 x 600 119.63 76.92 83.725 Frame
sequential
Specifications
15

Input Signal Resolution V Freq.(Hz) H Freq.(kHz) Pixel Clock
(MHz) Video Image
XGA 1024 x 768 120.13 98.87 139.276 Frame
sequential
720p 1280 x 720 120.31 92.88 161.997 Frame
sequential
Computer compatibility for MAC
Resolution Hz
Mac book
compatibility
Mac book Pro
(Intel)
compatibility
Power Mac G5
compatibility
Power Mac G4
compatibility
Digital Analog Digital Analog Digital Analog Digital Analog
800x600 60 O O O O - - O -
800x600 72 O O O O - O O O
800x600 75 O O O O - O O O
800x600 85 O O - O - O O O
1024x768 60 O O O O - O O O
1024x768 70 O O O O - O O O
1024x768 75 O O O O - O O O
1024x768 85 O O O O - O O O
1280x720 60 O O O O - O O O
1280x768 60 O O O O - - - O
1280x768 75 - O - O - O O O
1280x768 85 - O - O - - - O
1280x800 60 - O - O - O O O
1280x102
460 O - - O - O O O
1. Product Information
16

Resolution Hz
Mac book
compatibility
Mac book Pro
(Intel)
compatibility
Power Mac G5
compatibility
Power Mac G4
compatibility
Digital Analog Digital Analog Digital Analog Digital Analog
1280x102
475 O - - O - O O -
1920x108
060 O - - O - O O O
1920x120
0
(*1)
60 O - - O - O O O
(*1) 1920 x 1200 @60Hz only support RB (reduced blanking)
•“O” expressed support this type of signal and “-” expressed that does not support this type of
signal.
Lamp Information
Description
Type 465W, arc 1.1
Lamp life
• Normal mode: 1500 hours standard @465W, 50%
survival rate
• ECO mode: 2000 hours typical @360W, 50%
survival rate
Above spec only claimed for table top and ceiling mount,
CW @2X
Lamp power • Normal mode: 465W ± 3%
• ECO mode: 360W
Lens
XGA/WUXGA: Type 2 is the standard lens.
Specifications
17

Projection
lens
Replacement
Lens Type 5
Standard
Lens Type 2
Replacement
Lens Type 6
Replacement
Lens Type 7
Replacement
Lens Type 9
Focal length
(f) 14.03-17.96 18.07-22.5 922.56-42.87 42.68-80.90 TBA
F number 2.30-2.57 2.00-2.32 2.30-3.39 2.30-2.74 TBA
Focus spec
(MTF) 67 lp/mm 47 lp/mm 67 lp/mm 67 lp/mm TBA
Zoom range
(ratio) 1.28X 1.25X 1.9X 1.9X TBA
Zoom &
focus
adjustment
Motorized
Throw ratio
(XGA) 0.99-1.26 1.26-1.58 1.58-3.00 3.00-5.70 TBA
Throw
distance
(XGA)
1.01~7.68m 1.28~9.63m 1.61~18.29m 3.05~34.75m TBA
Projection
image size 50~300”
1. Product Information
18