Ricoh H1 Service manual

Technical Bulletin PAGE: 1/6
Reissued: 08-Feb-01
Model: H1 Date: 25-Jan-01 No.: RH538001a
Subject: Service Manual Correction (H1) Prepared by: A. Ishiyama
From: Technical Services Dept., GTS Division
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
This RTB is to inform of mistakes in the service manual.
1. “1.1 SPECIFICATIONS” (Page 1-1 ~ 1-2)
2. “4.2.18 SOFTWARE DOWNLOAD (FUNCTION 12)” (Page 4-11)
3. “4.2.19 SOFTWARE UPLOAD (FUNCTION 12)” (Page 4-12)
4. “5-2 PM PARTS” (Page 5-1)”
5. “5-3 MAINTENANCE ITEMS AND METHODS” (Page 5-1)
Refer to the attached pages for details.

13 December, 2000 SPECIFICATIONS
1-1
Overall
Information
1. OVERALL MACHINE INFORMATION
1.1 SPECIFICATIONS
Type Desktop Transceiver
Circuit PSTN, PABX
Connection Direct Couple
Document Size Length:
148 - 356 mm [5.8 - 14.0 ins]
Up to 600 mm [23.6 ins], manually assisted
Width:
148 - 217 mm [5.8 - 8.5 ins]
To determine whether an A4/letter width original is
detected as A4 width or Letter width, change System
Switch 0C bit 3.
Thickness:
0.05 mm to 0.2 mm
(Equivalent to 60 g/m² [16lb] - 90 g/m² [24lb])
Lighter than 70 g/m² [18lb], manually assisted
Document Feed Automatic feed, face down
ADF Capacity Recommended Environment:
30 sheets using A4 recommended paper
20 sheets using A4 paper
Operating environment:
15 sheets using A4 paper
Scanning Method Contact Image Sensor with LED lamp (CIS unit)
Maximum Scan Width 208 mm (A4 setting)
212 mm (Letter setting)
Scan Resolution Main scan: 8 dots/mm
Sub-scan: Standard - 3.85 lines/mm
Detail - 7.7 lines/mm
Fine - 15.4 lines/mm
Memory Capacity ECM: 64 Kbytes
SAF: Standard 1.2MB (96 pages/ITU-T #1)
With 2MB option = 3.2MB (200 pages/ITU-T #1)
Protocol Group 3 with ECM
Compression MH, MR, MMR
Modulation V17 (TCM), V29 (QAM), V27ter (PHM), V21 (FM)
Data Rate 14400/12000/9600/7200/4800/2400 bps
Automatic fall-back
I/O Rate With ECM: 0 ms/line
Without ECM: 2.5, 5, 10, 20 or 40 ms/line

SPECIFICATIONS 13 December, 2000
1-2
Transmission Time 6 seconds
Condition: 14400 bps; G3 ECM, MMR and MTF off using
memory for an ITU-T #1 test document (Slerexe
letter) at standard resolution
Printing System Laser printing, plain paper, dry toner
Printing Speed 6 ppm for A4 or letter size paper
Paper Size Europe: A4
Asia: A4, F4 (Adjustable to Letter and Legal)
Paper Capacity Recommended environment:
100 sheets (A4 recommended paper)
Operating environment:
80 sheets (A4 paper)
Paper Weight 70 g/m² [18lb] - 90 g/m² [24lb]
Maximum Printing
Width
204 mm [8.0 ins]: A4
210 mm [8.3 ins]: Letter and Legal
Print Resolution Main Scan: 16 dots/mm
Sub Scan: 15.4 lines/mm
Power Supply AC 220 V-10% - 240 V+10% 50/60 ±3 Hz
Power Consumption Stand-by: Average 10 W
Transmission: Average 30 W
Reception: Average 220 W
Copying: Average 250 W
Maximum Power Consumption: 600 W
Operating
Environment
Temperature: 10°C - 35°C [50°F - 95°F]
Humidity: 15% - 80%
Recommended
Environment
Temperature: 15°C - 25°C [59°F - 77°F]
Humidity: 30% - 70%
Dimensions
(W x D x H)
341 x 766 x 472 mm [13.2 x 29.9 x 18.4 ins]
Including trays (Maximum dimensions)
Weight 9.1kg [20.1 lbs.]
Including toner cartridge and trays

19 January, 2001 SERVICE FUNCTION OPERATION
4-11
Service
Tables
4.2.18 Software Download (Function 12)
This function copies software from an external flash memory card to the flash ROM
on the FCU inside the machine.
The software copy tool (P/N: H5479352) must be used for this procedure.
NOTE: When writing the software to the flash memory card, set the Start and End
addresses as shown below.
START ADDRESS: 300000 (H), END ADDRESS: 3FFFFF (H)
1. Turn off the machine.
2. Remove the IC card cover [A].
Remove the optional memory card
[B] if it is installed.
Connect the flash memory card [C]
with the software copy tool [D]. Then,
insert the copy tool into the IC card
slot as shown.
NOTE: The switch on the copy tool
[E] must be at the ON
position.
3. Turn on the machine.
4. !" !"#$%
5. "&#
6. $to go to the next menu.
7. '%
8. If the software downloads successfully, the
display shows “OK”.
If the software download fails, the display
shows “CANNOT PROGRAM”.
The download should take about 5 minutes.
9. To finish, !"
10. Turn off the machine and disconnect the copy tool. Then turn the machine back
on.
11. Print out the system parameter list and check the ROM version on it.
H538M036.WMF
FUNCTION KPAD/NEXT>
■■ SERVICE FUNCTIONS
0-SRAM 1-SAF
2-SAFCARD 3-M->R
4-M<-R 5-M<-S
6-M->S
COPYING
COPY MACH <- FLROM
CANNOT PROGRAM
COPY MACH <- FLROM
OK!!
# NO. H5387200B 64F8
[A] [B]
[C]
[D]
[E]

SERVICE FUNCTION OPERATION 19 January, 2001
4-12
Software Copy Tool
The following table shows the switch settings for each procedure using the
software copy tool.
Program Items Switch Settings
Software download On
Software upload Off
SRAM data upload Off
SRAM data download Off
4.2.19 Software Upload (Function 12)
This function copies software from the FCU inside the machine to an external
memory card.
1. Turn off the machine.
2. Connect the Flash memory card and the software copy tool as shown in the
previous section.
The switch [D] on the tool must be at the OFF position.
3. Turn on the machine.
4. !" !"#$%
5. "&#
6. (
7. %
8. If the software uploads successfully, the display
shows “OK”.
If the software upload fails, the display shows
“CANNOT PROGRAM”.
9. Finish: !"
10. Turn off the machine and disconnect the copy tool. Then turn the machine back
on.
FUNCTION KPAD/NEXT>
■■ SERVICE FUNCTIONS
0-SRAM 1-SAF
2-SAFCARD 3-M->R
START
COPY MACH -> FLROM
COPYING
COPY MACH -> FLROM
OK!!
COPY MACH -> FLROM
CANNOT PROGRAM
COPY MACH -> FLROM

13 December, 2000 SPECIAL TOOLS AND LUBRICANTS
5-1
Preventive
Maintenance
5. PREVENTIVE MAINTENANCE
5.1 SPECIAL TOOLS AND LUBRICANTS
•Flash/SRAM data copy tool (P/N: H5479352)
•Flash ROM Memory Card (P/N: A2309352)
•CIS Shading Chart (P/N: H0689300)
5.2 PM parts
Preventive maintenance is not required on this products.
5.3 Maintenance items and methods
If the machine is serviced, do the following items.
Action Symbol: L: Lubricate I: Inspect C: Clean A: Adjust
Item Action Notes
Scanner/ADF
ADF Separation Pad C Soft cloth dampened with water
Exposure Glass C Soft cloth dampened with water
Shading Plate C Soft cloth dampened with water
Document Pick-up Roller C Soft cloth dampened with water
Document Feed Roller C Soft cloth dampened with water
R1 Roller C Soft cloth dampened with water
R2 Roller C Soft cloth dampened with water
Ground contact point of the
R1 roller shaft LGrease - KS660
Ground contact point of the
R2 roller shaft LGrease - KS660
Printer
Paper Feed Roller C Soft cloth dampened with water
Ground contact point of the
paper feed roller shaft LGrease - KS660
Transfer Roller CBlower Brush (Remove the roller and then
blow off adhered toner.)
Transfer Roller Shaft L Grease - KS660
Cleaning Pad I Replace when the toner cartridge is changed.
Hot Roller Bushing (Left) L Grease - KS660
Gears L Grease - CPL501

Technical Bulletin PAGE: 1/5
Reissued: 16-Mar-01
Model: H1 Date: 08-Mar-01 No.: RH538002a
Subject: Differences between Ricoh model and Sindo
Ricoh model
Prepared by: A. Ishiyama
From: Technical Services Dept., GTS Division
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
The following shows the differences between the Ricoh Asia model (RA model) and the
Sindo Ricoh model (SR model).
Differences in the Service Manual
4.2.24 ACCESSING THE INITIAL SETTING PROCEDURE (Page 4-15)
When the machine is switched on for the first time after installation, an initial setting
procedure appears. With this procedure, the user can program the initial setting items
more easily. However, the initial setting procedure does not appear again.
If you need to use the initial setting procedure again but do not need to display the
country code any more, do the following.
1. Set System Switch 15 bit 3 to 0, so that the user cannot change the country code.
2. Press the resolution key, !key, and "key all at the
same time.
3. After the display shows “Programmed”, turn off the
machine.
Then the machine will show the initial setting procedure when the machine is turned on
again.
If you need to use the initial setting procedure again and also need to display the
country code, do the following.
CAUTION: THIS PROCEDURE WILL ERASE ALL RAM DATA.
1. Press the resolution key, !key and #key all at the
same time.
2. #
3. !
PROGRAMMED
FACTORY ADJUST.
SET DOCUMENT
RAM CLEAR
0-2
START
FIRST CLEAR

Technical Bulletin PAGE: 2/5
Reissued: 16-Mar-01
Model: H1 Date: 08-Mar-01 No.: RH538002a
4. $
The machine resets automatically.
5. %
6. !
7. Either;
•!!for Europe models
•%!for Asia models
•&!for Korea models
NOTE: Do not choose any other numbers.
8. "
9. #
10. %$
The machine resets automatically and prints a system parameter list. Then the start up
initial setting procedure appears.
11. Turn off the machine. The initial setting procedure will appear when the machine is
turned on again.
FACTORY ADJUST.
SET DOCUMENT
PTT / COUNTRY-CODE
0-1
0-6/Y/N
COUNTRY = 1(UK)
FACTORY ADJUST.
SET DOCUMENT
RAM CLEAR
0-2

Technical Bulletin PAGE: 3/5
Reissued: 16-Mar-01
Model: H1 Date: 08-Mar-01 No.: RH538002a
4.3 BIT SWITCHES (Page 4-17)
4.3.1 System Switches (Page 4-23)
System Switch 0F
No. FUNCTION COMMENTS
0-7 Country code for functional
settings (Hex)
00: France 10: Not used
01: Germany 11: Not used
02: UK 12: Asia
03: Italy 13: Not used
04: Austria 14: Hong Kong
05: Belgium 15: South Africa
06: Denmark 16: Australia
07: Finland 17: New Zealand
08: Ireland 18: Singapore
09: Norway 19: Malaysia
0A: Sweden 1C: Korea
0B: Swiss. 20: Turkey
0C: Portugal 21: Greece
0D: Holland 22: Hungary
0E: Spain 23: Czech
0F: Israel 24: Poland
This country code determines the factory
settings of bit switches and RAM addresses.
However, it has no effect on the NCU
parameter settings and communication
parameter RAM addresses.
Cross-reference
NCU country code: Function 08, parameter
CC.
The bit switch country code will
automatically be changed to the same
country code with the NCU country code
when you change the NCU country code
and exit the service mode.
Note: If RAM reset level 1 is done, this bit
switch resets to 02 (UK).
4.3.5 G3 Switches (Page 4-39)
G3 Switch 0B
No. FUNCTION COMMENTS
0Protocol requirements: Europe
0: Disabled 1: Enabled
1Protocol requirements: Spain
0: Disabled 1: Enabled
2-3 Not used
4PTT requirements: Germany
0: Disabled 1: Enabled
5Not used
Program these bit switches manually to
match local requirements.
6PTT requirements: Korea
0: Disabled 1: Enabled
1: The machine transmits commands using
Sindo Ricoh NSF. In addition, if the
machine receives a command in Sindo
Ricoh NSF, it transmits the response
using Sindo Ricoh NSS.
7Not used Do not change this setting.

Technical Bulletin PAGE: 4/5
Reissued: 16-Mar-01
Model: H1 Date: 08-Mar-01 No.: RH538002a
4.4 NCU PARAMETERS (Page 4-40)
Address Function Unit Remarks
807F00 Country code for NCU
parameters
Use the Hex value to program the
country code directly into this address,
or use the decimal value to program it
using Function 08 (parameter C.C.).
Country Decimal Hex
France 00 00
Germany 01 01
UK 02 02
Italy 03 03
Austria 04 04
Belgium 05 05
Denmark 06 06
Finland 07 07
Ireland 08 08
Norway 09 09
Sweden 10 0A
Switzerland 11 0B
Portugal 12 0C
Holland 13 0D
Spain 14 0E
Israel 15 0F
USA 17 11
Asia 18 12
Japan 19 13
Hong Kong 20 14
South Africa 21 15
Australia 22 16
New Zealand 23 17
Singapore 24 18
Malaysia 25 19
Korea 28 1C
Turkey 32 20
Greek 33 21
Hungary 34 22
Czech 35 23
Poland 36 24

Technical Bulletin PAGE: 5/5
Reissued: 16-Mar-01
Model: H1 Date: 08-Mar-01 No.: RH538002a
Differences in the Parts Catalog
Part Number Q’ty Parts Catalog
Description RA Model SR Model RA SR Page Index Note
Front Cover Ass’y H5384080 1 0 3 29
Stopper Shaft - A H5384111 1 0 3 19
Spring – Lock Lever H5384112 1 0 3 22
Lock Lever - Cartridge H5384114 1 0 3 21
E Ring – JRE4 H5153543 4 0 3 27
Memory Card Cover H5383406 1 0 3 30
Decal – Motor : SR G0251316 H5384053 1 1 5
(19)
17
(4)
LCD Sheet - SR H5383610 H5383615 1 1 7
(19)
1
(11)
Op Sheet – Right : SR H5383812 H5383815 1 1 7
(19)
3
(7)
Op Sheet – Left : SR H5383813 H5383816 1 1 7
(19)
5
(8)
Op Sheet – Start/Stop : SR H5383814 H5383818 1 1 7
(19)
4
(9)
Op Sheet – Center : SR H5383817 H5383819 1 1 7
(19)
2
(10)
Decal - Energystar H5164095 1 0 19 5
Operating Instructions –
Basic H538-51 H5388609 1 0 19 12
Operating Instructions –
Advance H538-51 H5388702 1 0 19 12

Technical Bulletin PAGE: 1/1
Model: H1 Date: 04-Apr-01 No.: RH538003
Subject: Firmware History Prepared by: A. Ishiyama
From: Technical Services Dept., GTS Division
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
This is to inform you of the firmware history for the H1.
A. File Information
Production
H5387200 File Name Version C.SUM EU/Asia Korea
C H5387200C.bin 34 538F 1st Mass Production. --
D H5387200D.bin 35 6D41 March ’01 Production 1st Mass Production.
B. Symptoms Corrected
Symptoms Corrected Suffix
For product release in Korea, the appropriate setting values for the following have been
added:
•Protocol
•Bit switches
•NCU parameters
•Operation flow
•Country code table
•Default settings
*Note: The above additions will not affect versions for Europe or Asia, as they are only
effective when Korea has been selected in the country code table.
D
The use of the cable equalizer in Rx mode has been minimized (optimized). D
Software bug:
The printer does not work if the paper is loaded at a certain time following paper end.
D
The default value for the PM default counter has been changed from 30000 to 00000. D
Wording correction:
German and Swedish translations for the transmission result report have been corrected.
D
Functional change with User Parameter Sw13:
The selection of Ground Start and Flash Start has been disabled in versions for Asia and
Korea.
D

Technical Bulletin PAGE: 1/1
Model: H1 Date: 23-Jul-01 No.: RH538004
Subject: Differences between SINDOFAX LF1200 and
LF1250
Prepared by: A. Ishiyama
From: Technical Services Dept., GTS Division
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
The following shows the differences between the SINDOFAX LF1200 and LF1250.
Please refer to RTB H538002a about the differences between the Ricoh Asian model and
the SINDOFAX LF1200.
Differences in the Service Manual
1.1 SPECIFICATIONS (Page 1-1)
Item LF1200 LF1250
Data Rate 14400/12000/9600/7200/4800/
2400 bps
Automatic fall-back
9600/7200/4800/2400 bps
Automatic fall-back
Differences in the Parts Catalog
Part Number Q’ty Parts Catalog
Description LF1200 LF1250 1200 1250 Page Index Note
LCD Sheet H5383615 H5383616 11 7
(19)
1
(11)

Technical Bulletin PAGE: 1/3
Model: H1 Date: 22-Aug-01 No.: RH538005
Subject: Paper Exit Tray Decals Prepared by: A. Ishiyama
From: Technical Services Dept., GTS Division
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
Symptom
Paper jam at paper exit.
Cause
The pressure roller(s) at the paper exit are inadvertently pushed inside the machine when
the user sets the paper exit tray, blocking the paper path.
Action
The following changes have been made to clearly indicate to the customer where the exit
tray should be attached:
1. Two types of directional arrow decals have been added (2 small decals for the tray, 2
large ones for the mainframe). Please refer to MB No.010 (MH538010) for details on
service parts, P/N changes.
2. The Installation Procedure in the Installation Manual has been revised, using
illustrations that clearly indicate the attachment positions.

Technical Bulletin PAGE: 2/3
Model: H1 Date: 22-Aug-01 No.: RH538005
1. EXTERIOR 1 (H538)

Technical Bulletin PAGE: 3/3
Model: H1 Date: 22-Aug-01 No.: RH538005
6. TRANSPORT SECTION 2 (H538)

T echnical B ulletin
PAGE: 1/1
Reissued: 7-Nov-02
Model:
Model H1
Date:
4-Apr-01
No.:
RH538003a
RTB Update
The items in bold italics have been added.
Subject:
Firmware History Prepared by: A. Ishiyama
From: Technical Services Sec, Service Planning Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
Firmware history for the H1.
A. File Information
Production
H5387200 File Name Version C.SUM EU/Asia Korea
E H5387200E.bin 36 8912 November ’02 Production
D H5387200D.bin 35 6D41 March ’01 Production 1st Mass Production.
C H5387200C.bin 34 538F 1st Mass Production. --
B. Symptoms Corrected
Symptoms Corrected Suffix
International dialing does not work properly with the France country code (GFPR
#RE02080005)
Czech wording error:
Incorrect: CISLO
Correct: JMENO
E
For product release in Korea, the appropriate setting values for the following have been
added:
• Protocol
• Bit switches
• NCU parameters
• Operation flow
• Country code table
• Default settings
*Note: The above additions will not affect versions for Europe or Asia, as they are only
effective when Korea has been selected in the country code table.
The use of the cable equalizer in Rx mode has been minimized (optimized).
Software bug:
The plotter does not work if the paper is loaded at a certain time following paper end.
The default value for the PM default counter has been changed from 30000 to 00000.
Wording correction:
German and Swedish translations for the transmission result report have been corrected.
Functional change with User Parameter Sw13:
The selection of Ground Start and Flash Start has been disabled in versions for Asia and
Korea.
D