3
From the portal main menu, select ADD CAMERA/PLAN
Note: On mobile devices, portal menus may collapse. Expand the main menu to reveal ADD CAMERA/PLAN
Step 4: INPUT SIM ICCID:
Input SIM ICCID #
Read the account Terms and Conditions
Check the I AGREE TO THE TERMS check box
Step 5: CREATE NEW PLAN:
Click the CREATE NEW CAMERA/PLAN button
The portal will indicate that your plan was added, and if applicable, indicate that a free month was
awarded
At this point the server will send an activation signal to your SIM card
Note: The SIM activation can take from several seconds to several minutes
Step 6: POWER UP CAMERA & VERIFY CONNECTION:
Turn camera switch to SET, wait and monitor this screen for a cellular connection
On the bottom of the screen, look for “Searching Network…”
If “Cannot Find Network”is displayed, cycle power (turn camera OFF and then back to SET) until
the camera connects to the network
Note: The SIM activation can take several seconds to several minutes to complete, so multiple
retries is normal. Please be patient as this is a network carrier delay. If the camera does not find
a network after several attempts, it may mean you do not have sufficient service in this area to
complete the activation; move to an area with stronger cellular service and try again.
