ROBINHOOD HIB604TFG User manual

Installation and Operating Instructions Issue: 3
Description: ROBINHOOD 60CM INDUCTION COOKTOP TOUCH CONTROL
Model Number: HIB604TFG

Contents
Congratulations!
Thank you for choosing one of our appliances. Before you use the appliance, we strongly recommend that you read
through the whole user manual which provides important safety instructions and description of the product and the
proper use of its functions.
To avoid the ever-present risks involved with using an electrical appliance it is vital that the oven is installed
correctly and that you read the safety instructions carefully to avoid misuse and hazards. It is important that you
retain these instructions and your proof of purchase along with any other important documents about this product
for future reference.
Due to continual product development, Robinhood reserves the right to alter specifications or appearances without
notice.
Important Safety Instructions...............................................................................................................................1
Installation Warnings............................................................................................................................................2
Installation........................................................................................................................................................ 3-7
Operating Instructions...................................................................................................................................... 8-9
Safety Functions and Error Display.....................................................................................................................10
Cleaning and Maintenance.................................................................................................................................11
Warranty Certificate (New Zealand)...................................................................................................................12
Warranty Certificate (Australia) .........................................................................................................................13
Disposal Information
•Most of the packing materials are recyclable. Please dispose of these materials through your local recycling
depot or by placing them in appropriate collection containers.
•If you wish to discard this product, please contact your local authorities and ask for the correct method of
disposal.

1
Important Safety Instructions
•This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
•Do not leave this cooktop unattended or unsupervised whilst children or infirmed are present.
•Accessible parts will become hot when in use and directly after use, care should be taken to avoid touching
the burners. To avoid burns and scalds keep children away.
•The installation of this cooktop is to be carried out by using only a qualified electrician.
•This cooktop is to be installed in accordance with the local, national building, electrical and plumbing codes.
•If the power supply cable is damaged, it must be replaced by the manufacturer or its service agent or
similarly qualified person to avoid a hazard.
•The cooktop is not intended to be operated by means of an external timer or separate remote-control
system.
•If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for cooktop
surfaces of glass-ceramic or similar material which protect live parts
•CAUTION – The cooking process must be supervised. A short term cooking process must be supervised
continuously.
•Warning – Unattended cooking on a cooktop with fat or oil can be dangerous and may result in a fire.
•Danger of fire: Do not store items on the cooking surfaces.
•WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
•Metallic objects such as knives, forks, spoons and lids should not be placed in the hob surface since they can
get hot.
•The appliance may be built-in and connected to the power supply only by a qualified technician. Particular
areas of the cooktop surface (adjacent to the hotplates) are hot during operation.
•Hot oil ignites readily, so be sure have the preparation of such food (fries) under constant control. Hotplates
may not be left in operation empty, without any dishes on top.
•Never use the appliance as a room heater.
•Never use the ceramic-glass cooktop as a working surface. Sharp objects may damage the cooktop surface.
•Never place any metal objects upon the induction hotplate, such as knives, forks, spoons, pot lids, and the
like, as they may get very hot.
•Preparation of food in aluminium or plastic cookware is not allowed. Never place any plastic objects or
aluminium foil upon the cooktop surface.
•In case any other appliances are plugged in the electric mains close to the cooktop, prevent contact of the
plug cable with the hot cooking zones.
•Never keep any flammable or temperature sensitive objects, like cleaning agents, sprays, detergents, etc.,
below or near the appliance.
•WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of an electric shock.
Never use cracked or broken ceramic-glass cooktop. In case you notice any visible cracks on the surface, cut
the power supply immediately and contact Customer Service.
•In case of any malfunction, disconnect the appliance from the power supply and call customer service.
•Do not use high-pressure steam cleaner or hot steam to clean the appliance.
•The appliance is manufactured in compliance with the relevant safety standards.
•If the electrical supply is restricted, means of an all-plug disconnection must be accessible and incorporated
in the fixed wiring, in accordance with the wiring rules.

2
Installation Warnings
•The appliance must be installed by a qualified person in accordance with local and national building
regulations.
•Panels and furniture lining of the kitchen cabinet receiving the cooktop must be treated with temperature
resistant adhesives 80°C (otherwise they may become discoloured or deformed due to inadequate
temperature resistance).
•The cooktop is intended for installation into a benchtop above a kitchen cabinet of min 600mm width or
more.
•The distance between the cooking surface of the cooktop and any cabinets or rangehoods above must be no
less than 650mm. Take note that the instruction manual for the rangehood may specify a different minimum
distance. If so, the greater distance must be used.
•The use of hard wood decorative borders around the worktop behind the appliance is allowed, in case the
minimum distance remains as indicated on the installation illustrations.
•Minimum distance between the built-in cooktop and rear wall is indicated at the illustration for the
installation of the built- in cooktop.
•Induction cooktop may be installed into benchtop between 25mm to 40mm thick.
•Kitchen cabinet must not have a drawer directly below cooktop. It must be fitted with a horizontal board at
least 30mm away from the cooktop bottom surface. Space between the plate and the cooktop must be
empty and no objects may be stored or kept there. The board should be removable (access during
maintenance) and comply with the ventilation requirements in this manual.
•The rear side of the kitchen element must also have a 50mm high opening along the entire width of the
element, and the front part must have an opening of no less than 10mm.
•Incorporation of the oven under the induction cooktop is permissible for ovens equipped with a cooling fan.
Do not install the appliance above a dishwasher or refrigerator.

3
Installation
Built-in induction cooktop cutout dimensions.
HIB604TFG
A (mm)
580
B (mm)
510
C (mm)
560
D (mm)
490
E (mm)
60
F (mm)
15
G (mm)
50
H (mm)
4
Ventilation Requirements
All Induction cook tops are fitted with cooling fans that draw
fresh air in from the rear of the unit and expel the warm air
through vents at the front.
When installing your cooktop the following ventilation
requirements are as follows;
•A 5mm ventilation cut out below the bench top the
width of the cook top
•A 10 mm ventilation cut out in the base of the kick
plate
•A 50 mm gap behind the oven or draws
•A minimum gap of 30 mm between the oven and base
of the cooktop.
•Ventilation gaps should not be obstructed by any
drawers, cupboards, etc.
This diagram is a typical example when fitted above an oven
or drawers.

4
Installation
Installation Procedure
Cooktop must be placed absolutely horizontal.
•Suitably protect the edges of the cut aperture.
•Connect the cooktop to the mains power supply (see instructions for the connection of the cooktop to the
mains power supply).
•Fix the 4 brackets to the sides.
•Insert the cooktop into the cut aperture.
•Press the cooktop firmly towards the worktop from above.
Connection to the Power Supply
Connections must be carried out by a qualified electrician only. The earth protection must comply with the national
regulations.
1. Use the cable already attached to the appliance for connection to the power source.
2. Prior to any attempted connection check that the voltage indicated on the rating plate is in line with your
home power supply.
•The rating plate is located underneath the appliance.
•The appliance is manufactured for use with the power supply voltage 220-240 V~.
3. The electric wiring should be equipped with a circuit breaker able to isolate the appliance from the mains in
all points, with the distance between terminals of at least 3 mm in open position. This may be done by
means of fuses, safety switches, etc.
4. The connection should be selected in accordance with the declared charge capacity of the mains and the
fuse power.
5. Such appliances are allowed to be mounted on one side next to a high kitchen cabinet, the height of which
may exceed that of the appliance. On the opposite side however, only a kitchen cabinet of equal height as
the appliance is allowed.
6. Upon the completion of installation, live wires and isolated cables must be adequately protected against
accidental touching.
7. In accordance with the mains voltage, the appliance should be connected in line with the attached diagram.
8. The earth wire (PE) must be connected to the terminal marked with the earth symbol.
9. Connection may be carried out by means of:
•Rubber coated connection cables, model H05RR-F with yellow-green earth cable;
•Rubber coated connection cables, model H07RN-F with yellow-green earth cable.
10. The power cable must lead through the relief safety device, protecting it from accidental pull out.
11. Upon the completion of installation switch all the hotplates on for about 3 minutes to check the proper
functioning
Attention: Only qualified electricians should attempt any repairs on the appliance; always disconnect the power
supply beforehand.
Installing the foam gasket
Before inserting the appliance into the opening in the kitchen benchtop, the supplied foam gasket must be attached
to the lower side of the glass ceramic (glass) cooktop between the benchtop and cooktop.
Do not install the appliance without the foam gasket.
The gasket should be attached to the appliance in the following way:
•Remove the protective film from the gasket.
•Then, attach the gasket to the lower side of the glass, approximately 2-3mm from the
edge.
•The gasket must be attached along the entire length of the glass edge and should not
overlap at the corners.
•When installing the gasket, make sure that the glass does not come into contact with any sharp objects.

5
Installation
Technical Information
Model
HIB604TFG
Width
580mm
Rated Voltage
220-240Vac 50/60Hz
Type of switch
Electronic Sensors
Cooking zones:
Front left
165mm, 1500W
Rear left
200mm, 2000W
Front right
200mm, 2000W
Rear right
165mm, 1500W
Total power
7000W
Basic adjustment of the sensors to the environment
Upon each connection to the power supply the sensors of the appliance are automatically adjusted to the
environment to ensure their proper function, all displays turn on and are fully illuminated for a few seconds.
During the adjustment procedure the sensors must be free of any objects; the adjustment procedure will be
interrupted until such objects are removed from the sensor surface. During this period the regulation process of the
cooktop is impossible.
Hotplate functions
Ceramic glass cooktop is fitted with four hotplates. The cooktop surface is completely flat and smooth, without
edges to accumulate dirt.
The cooktop is fitted with high power induction hotplates. Heat is generated directly at the bottom of the dish, where
it is most needed, without any losses through the ceramic glass surface.
This way the required extent of energy is considerably smaller compared to traditional heaters, which operate on
radiation principle.
Glass ceramic hotplate is not heated directly, but by return heat transmitted by the dish. This heat figures as
“remaining heat” after the hotplate is turned off. The induction hotplate generates heat from the induction coil,
installed underneath the ceramic glass surface. The coil creates a magnetic field at the bottom of the dish (which
can be magnetized) which in turn originates whirling flows of current which then heat the hotplate.
Important:
In case sugar or other heavily sweetened substances are spilled on the hotplate, wipe them up immediately and
carefully remove the sugar residues with a scraper while the cooking zone is still warm; otherwise the hotplate may
be damaged.
Avoid cleaning the cooktop while the cooking zones are still hot, as you may damage the cooktop.

6
Installation
Appropriate cookware for induction hotplates
Induction hotplate will function perfectly only if appropriate cookware is used. Dish should be in the middle of the
hotplate during cooking.
The appropriate cookware is the one which enables induction, for example steel, enamel or steel alloy cookware.
Pots made from steel alloy with copper or aluminium bottom, or glass pots are inappropriate.
If you use the pressure cooker (“economy pot”) keep it under close surveillance until proper pressure is obtained.
Hotplate should first operate on maximum power, then follow the manufacturer’s instructions and use the
appropriate sensor to decrease the power.
When buying cookware, check if it bears the label “allows induction”.
Cooking zones Min. pan bottom Ø
Max. pan bottom Ø
Ø 160 mm
Ø 110 mm
Ø 160 mm
Ø 200 mm
Ø 150 mm
Ø 200 mm
Magnet Test
Use small magnet to test if the dish bottom is magnetic.
Only dishes where magnet sticks to the bottom are suitable for induction cooking.
Dish recognition
One of great advantages of the induction hotplate is dish recognition. Even if there are no dishes upon the hotplate,
or the dish diameter is smaller than the diameter of the relevant hotplate, there are no thermal energy losses. When
the hotplate is on, the power indicator alternates between “E” and 0. If you place the dish over that hotplate within
the following 10 minutes, the hotplate recognizes the dish and turns on to the preset power value.
At the moment you remove the dish from the hotplate, power is suspended. If you place smaller dish upon the
hotplate and it is recognized, the hotplate will only use the amount of energy required to heat the dish according to
its size.
Hotplate may be damaged if:
•It is turned on and left empty, or an empty dish is placed on it;
•You use clay dishes which leave scratches on the ceramic glass surface;
•You fail to wipe the dish bottom dry prior placing it on the ceramic glass hotplate; heat induction is
obstructed and the hotplate may be damaged;
•You fail to use the appropriate dishes that can be magnetized: steel dishes, enamel or steel alloy dishes;
induction hotplate will not function otherwise.

7
Installation
Power regulation
Heating power of the hotplates may be set at nine different levels.
The following chart indicates illustrative use of each power setting.
Power Setting Purpose
0
Off, using remaining heat
1-2
Maintaining warm food, slow simmer of smaller quantities
3
Slow simmer (continuation of cooking after a powerful start-up)
4-5
Slow cooking (continuation) of larger quantities, roasting larger
chunks
6
Roasting, browning
7-8
Roasting
P
Start of cooking, roasting
Energy saving tips
When buying cookware be careful in selecting size: pot diameter usually refers to the top edge of the dish, which is
often larger than the dish bottom.
Steam-pressure pots (economic pots), which use pressure in tightly sealed interior, are especially economic, and
save both time and energy. Shorter cooking time leaves more vitamins in food.
Always leave enough water in steam-pressure pots; otherwise it may result in overheating which may damage both
the pot and the hotplate.
Always cover the cookware with lids of appropriate size.
Use such dish size to accommodate the quantity of food to be prepared. If you use excessively large pot for small
amount of food, you will consume considerably more energy.

8
Operating Instructions
Ceramic Glass Cooktop
1. Induction hotplate rear left
2. Induction hotplate rear right
3. Induction hotplate front left
4. Induction hotplate front right
5. Cooktop control panel
Cooktop control elements
1. Induction hotplate rear left sensor
2. Induction hotplate rear right sensor
3. Induction hotplate front left sensor
4. Induction hotplate front right sensor
5. Timer sensor
6. Increase temp/time sensor
7. Decrease temp/time sensor
8. Key lock sensor
9. Power on/off sensor
10. Induction hotplate rear left display
11. Induction hotplate rear right display
12. Induction hotplate front left display
13. Induction hotplate front right display
14. Timer display
15. Key lock indicator
16. Power indicator
Turning the appliance on and off
With power connected to the appliance, the Key lock indicator (15) will be lit and the Power indicator (16) will be
flashing. This means the cooktop is in stand-by mode.
To turn on the appliance, first press the Key lock sensor (8) until the Key lock indicator turns off. Press the Power
on/off sensor to activate the appliance (the power indicator will be lit & the control panel is now ready to use). If
nothing is touched for 15 seconds, the Key lock will become active and the Power indicator will start flashing again.
Press the Power sensor at any time to turn off all hotplates and send the appliance into standby mode.
Key lock
The Key lock is used to lock all sensors (except the Power sensor to turn the appliance off). It automatically comes
on 15 seconds after the last sensor is touched. Press the Key lock sensor for 3 seconds to disable it.

9
Operating Instructions
Turning hotplates on and adjusting power levels
With the appliance activated, the induction hotplate displays will show “-”, which means they are not
operating and have no set power level. While the Key lock is off, and the Power indicator is lit, press any of
the Induction hotplate sensors (1, 2, 3 or 4). The corresponding Induction hotplate display (10, 11, 12 or 13)
will start to flash (meaning the hotplate has been selected) with the default power setting of 5 (the hotplate
will begin to operate). While the display is flashing, adjust the power level by pressing the Increase temp/time
sensor (6) and Decrease temp/time sensor (7). The Induction hotplate display will stop flashing 5 seconds
after the last sensor is touched (the hotplate is no longer selected). To adjust the power level at any time,
activate the appliance, press the Induction hotplate sensor and adjust as above. The hotplate can be turned
off without turning off the whole appliance by adjusting the power level to 0.
Using the timer
With one or more Induction hotplates operating, press a Induction hotplate sensors to select a hotplate that a
timer is needed for. While the Induction hotplate display is flashing, press the Timer sensor (5). The Timer
display (14) will begin to flash (timer selected) and the decimal point of the Induction hotplate display will
start to flash (this is so you can tell which hotplate the timer is for). While these are flashing, adjust the time
with the Increase temp/time sensor (6) and Decrease temp/time sensor (7). Five seconds after the last
sensor has been pressed, the Timer display will stop flashing (it shows the set time left) but the decimal point
will continue to flash. Adjustments to the timer can be made in the same way. If multiple timers are needed,
each hotplate can be set separately. Once set, the time display will cycle through the different set times and
the decimal points of each Induction hotplate display will flash in sequence.
To cancel a timer, adjust the time to 0. Once the timer for a hotplate has finished, a beep will be heard, the
decimal point will turn off and the hotplate will turn off (if there are no more timers set, the Timer display will
turn off as well).
Safety switch off
Power setting
1
2
3
4
5
6
7
8
P
Hours lapse prior
safety switch off
8 8 8 4 4 4 2 2 2
Maximum continuous operation of a particular hotplate is limited, and the duration is displayed in the above chart.
When the hotplate is switched off by the safety mechanism, the indicator displays symbols “0”, or “H” in case there
is any remaining heat left.
Protection from overheating
Induction hotplate is also fitted with safety device against overheating which protects electronic parts from
damages. This device operates on several levels. When temperature of the hotplate excessively rises, it switches on
the fan. If this is not enough, extra powerful heating is deactivated, and finally the safety device either reduces the
heating power of certain hotplates or turns them off completely. When the hotplate cools off, the full power of
hotplate is again available.

10
Safety Functions and Error Display
ERROR CODE ERROR DESCRIPTION RESOLUTION
E0 No Pot (or pot unsuitable)
Add pot, use correct type of pot or change to
correct size.
E1 Input voltage too low Voltage below 160V. Contact power supply
company.
E2 Input voltage too high Voltage above 270V. Contact power supply
company.
E3 IGBT sensor overheated
Sensor has reached 105°C. Appliance shut down
until temperature drops to 50-70°C
E4 Temperature sensor error Sensor shorted or open circuit. Contact the
authorised service centre.
E5 IGBT sensor error Sensor shorted or open circuit. Contact the
authorised service centre.
E6 Overheat Appliance should restart once cooled down.
E7 Sensor failure Contact the authorised service centre.
E9 Communication error Loose wire or poor connection. Contact the
authorised service centre.
Eb Line fault Connection to inductive coils not correct. Contact
the authorised service centre.
H High temperature on glass Glass hot, induction fan runs. Indicator turns off
when cooled (appliance runs as normal).

11
Cleaning and Maintenance
Ceramic glass hob should be cleaned only when completely cooled down, preferably after
each use, otherwise even the slightest stains remaining after cooking may burn into the
hob surface with each following use.
For regular maintenance of ceramic-glass hob use special cleansing agents, produced in
such way to create protective film upon the surface.
Before each use, wipe the dust and other particles from the hob, they may scratch the
surface (Fig. 1).
Caution: use of steel wool, abrasive cleaning sponges, and abrasive detergents can
scratch the surface of the hob. The surface may also be damaged by the use of
aggressive sprays and inappropriate liquid chemicals (Fig.1 and 2).
Pattern marks can be erased by the use of aggressive cleansing agents or rough and
damaged cookware bottoms (Fig. 2).
Minor stains are removed with moist soft cloth; after that the surface should be wiped
dry (Fig. 3).
Water stains are removed with gentle vinegar solution, but you must not wipe the frame
with it (certain models only), since it may lose its glow. Never use any aggressive sprays
or limestone removers (Fig. 3).
Major stains are removed with special ceramic-glass cleansers. Follow strictly the
manufacturer’s instructions.
Be careful to remove any remains of cleansing agent from the hob surface, otherwise
they will be heated during the next use and can damage the hob (Fig. 3).
Stubborn and burnt stains are removed with special ceramic-glass scraper. Be careful,
however, not to touch the hotplate surface with the scraper handle (Fig. 4).
Handle the scraper with utmost care to avoid injuries!
Sugar and sugar containing food may permanently damage the ceramic-glass hob
surface (Fig. 5), so the remains of sugar and sugar containing food must be scraped off
from the hob surface immediately, when the hotplates are still hot (Fig. 4).
Discolouring of ceramic-glass hob has no effect whatsoever on its operation and stability.
In most cases, it appears as the consequence of burnt in food remains, or as a result of
dragging pots and pans (especially aluminium or copper bottom cookware) across the
surface, and such discolouring is rather hard to remove.
Note:
All described faults are mostly aesthetic and do not affect directly the operation of the
appliance. Remedy of such faults is not covered by warranty.

12
Warranty Certificate (New Zealand)
Terms and Conditions
The following conditions apply in respect of the warranty given in this certificate:
1. Monaco Corporation Limited (“Monaco”) warrants the following Robinhood products against manufacturing defects and
faulty materials, under normal use and subject to the exclusions in this certificate, for a period of:
•Rangehood, Ovens, Cooktops, Dishwashers, Refrigeration - 24 months from date of original purchase for domestic
use.
•Uniduct – 12 months from date of original purchase for domestic use.
•Ironing centre – 12 months from date of original purchase for domestic use.
•Sinks sets– 5 years on stainless steel sink including draining bench from date of original purchase for domestic use, 6
months on all stainless steel accessories, including wire rack, colander and tray from date of original purchase for
domestic use.
•Laundry Tub - 5 years on stainless bowl, 24 months on Tap, Cabinet and other components from the date of original
purchase for domestic use.
“Original purchase”, when used in this certificate, means purchase by the customer directly from Monaco or one of its approved
suppliers.
2. This warranty is limited to the repair or replacement, at our option, within the warranty period of any component part
which we at our discretion determine to contain faulty materials or a manufacturing defect in breach of this warranty. This
warranty is subject to terms and conditions set out in this certificate.
3. The warranty only applies within New Zealand.
4. The customer must produce the original invoice or other purchase documentation as proof of the original purchase date.
Warranty exclusions
1. The warranty does not apply where, in Monaco’s opinion:
•The defect is caused by misuse, wear and tear, dirt, fire or accidental damage. The product has been repaired or
serviced by an unauthorised person.
•The product was not installed in accordance with our instructions.
•The product was purchased overseas or was not designed for use in New Zealand. The product was not used, cleaned
or cared for in accordance with our instructions.
•The product was used outdoors.
2. In addition, this warranty does not extend to damage or defects which in our opinion, directly or indirectly arise from or
are due to:
•Exposing the product to acidic or corrosive materials or chemicals such as dyes, solvents, denture cleaner or acetone;
Using inappropriate household cleaning products such as abrasive cream or powder cleansers, furniture polish,
bleach, mentholated spirits, drain cleaners, sugar soap, metal pads and strongly alkaline or acidic cleaners;
•Heat damage, including from washing the product at high temperatures;
•Impact or mishandling the product, including the impact caused by objects scraped along, thrown or dropped on the
product surface or excessive weight being placed on the product;
•Structural or support changes in or affecting the building or the application where the product has been installed;
•Failure to clean or maintain the product as recommended; or any other causes specified in the product information as
being excluded from this warranty.
3. Variations with the colour or gloss within the product or any ageing or fading of colour, shine or gloss level over time are
not covered by this warranty. The warranty does not cover visual imperfections or blemishes in the surface and edges of
the product that were not brought to your supplier’s attention at the time you inspected the product.
4. Costs incurred on installation or removal of a product, or any reinstallation of a product, or any associated costs, are not
covered by this warranty.
5. Monaco will not be liable for consequential or indirect loss or damage whatsoever and however arising out of or in
connection with the supply, performance or removal of the product, including (but not limited to) loss of profit, loss of
revenue, loss of contract, loss of goodwill or increased cost of workings, even if due to the negligence of Monaco or any of
its approved suppliers, employees or agents.
6. Charcoal filters and light bulbs are not covered by this warranty
7. This warranty and the statements contained in this certificate or other documents given to you do not exclude, restrict or
modify the application of any term implied into this warranty by statute, provided that (to the extent any statutory
provision permits Monaco to limit its liability for a breach of an implied condition or warranty) Monaco’s liability for such
breach is limited to the payment of the cost of replacing the product, repairing the product or acquiring an equivalent
product.
8. Subject to clause 5, our obligations under this warranty are limited to those set out in this certificate, and this warranty is
expressly instead of all other warranties, express or implied, including any implied warranty of merchantability or fitness
for a particular purpose and notwithstanding any course of dealing between the parties or custom and usage in trade to
the contrary.
Terms and conditions are subject to change.

13
Warranty Certificate (Australia)
Terms and Conditions
If you are a consumer under the Australian Consumer Law, our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
1. Shriro Australia Pty Limited (“Shriro”) also warrants the following Robinhood products against manufacturing defects and faulty
materials, under normal use and subject to the exclusions in this certificate, for a period of:
•Rangehood, Ovens, Cooktops, Dishwashers, Refrigeration - 24 months from date of original purchase for domestic use.
•Uniduct – 12 months from date of original purchase for domestic use.
•Ironing centre – 12 months from date of original purchase for domestic use.
•Sinks sets– 5 years on stainless steel sink including draining bench from date of original purchase for domestic use, 6 months
on all stainless steel accessories, including wire rack, colander and tray from date of original purchase for domestic use.
•Laundry Tub - 5 years on stainless bowl, 24 months on Tap, Cabinet and other components from the date of original
purchase for domestic use. “Original purchase”, when used in this certificate, means purchase by the customer directly from
Shriro or one of its approved suppliers.
2. This warranty is limited to the repair or replacement, at our option, within the warranty period of any component part which we at
our discretion determine to contain faulty materials or a manufacturing defect in breach of this warranty. This warranty is subject
to terms and conditions set out in this certificate.
3. The warranty only applies within Australia.
4. For warranty service outside of capital city metropolitan area or 30 km from nearest authorised service agent you will be liable for
reasonable travelling expenses and the cost of transport of the product or parts to and from the service agent
5. To make a claim under this warranty, you must produce the original invoice or other purchase documentation as proof of the
original purchase date. You must send your claim to Shriro Australia Pty Limited, 104 Vanessa Street, Kingsgrove, NSW, 2208,
within 7 days of any alleged defect or failure of the product first becoming apparent. You are responsible for the expense of
making a claim under this warranty.
This warranty is given by:
Shriro Australia Pty Ltd, ABN: 28 002 386 129
Telephone: [phone]
Facsimile: 1800 628 577
Email: [email protected]
www.robinhood.com.au
Attention: Customer Services Manager
Warranty exclusions
1. The warranty does not apply where, in Shriro’s opinion:
•The defect is caused by misuse, wear and tear, dirt, fire or accidental damage. The product has been repaired or serviced by
an unauthorised person.
•The product was not installed in accordance with our instructions.
•The product was purchased overseas or was not designed for use in Australia.
•The product was not used, cleaned or cared for in accordance with our instructions.
•The product was used outdoors.
2. All Robinhood Rangehoods are suitable for indoor use only and not suitable over BBQs or charcoal cookers designed for outdoor
use.
3. In addition, this warranty does not extend to damage or defects which in our opinion, directly or indirectly arise from or are due
to: exposing the product to acidic or corrosive materials or chemicals such as dyes, solvents, denture cleaner or acetone; using
inappropriate household cleaning products such as abrasive cream or powder cleansers, furniture polish, bleach, mentholated
spirits, drain cleaners, sugar soap, metal pads and strongly alkaline or acidic cleaners; heat damage, including from washing the
product at high temperatures; impact or mishandling the product, including the impact caused by objects scraped along, thrown
or dropped on the product surface or excessive weight being placed on the product; structural or support changes in or affecting
the building or the application where the product has been installed; failure to clean or maintain the product as recommended; or
any other causes specified in the product information as being excluded from this warranty.
4. Variations with the colour or gloss within the product or any ageing or fading of colour, shine or gloss level over time are not
covered by this warranty. The warranty does not cover visual imperfections or blemishes in the surface and edges of the product
that were not brought to your supplier’s attention at the time you inspected the product.
5. We will not be responsible under this warranty for, nor pay the costs of, removing the existing product, or reinstalling the new
product, or any associated costs or damages.
6. Charcoal filters and light bulbs are not covered by this warranty.
The benefits given by this warranty are in addition to other rights and remedies of consumers under any law in relation to the goods which
cannot be excluded.
This warranty certificate is not intended to create a contract between Shriro Australia Pty Limited and the purchaser.
New Zealand
Monaco Corporation Ltd
Telephone: [phone]
Facsimile: [phone]
Email: [e-mail]
www.robinhood.co.nz
Australia
Shriro Australia Pty Ltd
ABN 28 002 386 129
Telephone: [phone]
Facsimile: 1800 628 577
Email: [e-mail]
www.robinhood.com.au
IM Ref: HIB604TFG IM v3 09/10/2019