
15. Troubleshooting
The bottle has marks on it:
Occasionally the glass has small flaws within it, such as small bubbles, or small
specks. These are normal, and occur during manufacturing. They will not affect the
functioning of the Lava Lamp.
Slow movement:
Is the Lava Lamp in a cold, draughty place? If so, move to another position.
Some of the liquid is sticking to the side of the bottle:
This is the wax inside the liquid. With a little time, this will melt and dislodge. In the
highly unlikely event that this does not resolve itself after a couple of uses, please
contact ROMPA®.
Stalagmite shapes are forming but there is no real movement in the liquid:
The Lava Lamp is not fully warmed up yet. Wait for a little while longer and these will
melt and form lava bubbles.
There is only one large bubble towards the top of the bottle or lots of little ones
This indicates that overheating is occurring, turn the lamp off and allow to cool. See
below.
The lamp does not light up:
-Make sure the product is plugged in and that the rocker switch on the cable is set
to the on position
-Please replace the bulb with one of the same wattage and the correct bulb type
(information can be found on the label in the base)
-Check the fuse in the plug (UK customers)
The Lava Lamp lights up for around ten minutes, then switches itself off, or the Lava
Lamp works intermittently:
The bulb may not have been correctly installed. Remove it from the base (making
sure it has been off for several hours and is cool enough to handle) and replace
making sure that it is threaded correctly into the screw fitting. The bulb cannot be
pulled out –it has to be turned in place.
The bulbs don’t last long before I need to change them:
Lava Lamps overheat if they are left on too long (over 8 hours at a time). This will
reduce bulb life. Lava Lamps can also overheat if they have been moved vigorously
(e.g. shaken) during use, or immediately after use. You will know that your Lava
Lamp has over-heated as the wax will form one large blob that remains at the top of
the bottle, or you will see lots of small bubbles. Turn the Lava Lamp off and allow it
to cool down. Move it to a cooler location if required.
The liquid inside the bottle is becoming less colourful:
With time, the colours fade. Replace the bottle with a new one. Keep the bottle out
of sunlight. To dispose of the old bottle, remove the outer aluminium cap. Carefully