Rorke Data Galaxy HDX4 16 Bay RAID User manual

Installation and Hardware
Reference Manual
ISO 9001:2008
ISO 13485:2003 Certified
www.rorke.com
Galaxy HDX4 16 Bay RAID
Galaxy HDX4 24 Bay RAID
1GbE iSCSI Host SAS / SATA Drives
7th Generation Fibre Channel RAID
With over 10,000 Galaxy units in the field, Rorke Data’s award
winning RAID products provide the performance, protection,
and expansion capabilities for diverse customer environments.
PLEASE READ BEFORE INSTALLATION
MODELS:
16 BAY 1GbE iSCSI to SAS/
SATA II RAID Subsystem
Single / Dual Controller
24 BAY 1GbE iSCSI to SAS/
SATA II RAID Subsystem
Single / Dual Controller
Rorke Data, An Avnet Company
7626 Golden Triangle Drive, Eden Prairie, MN 55344, USA
» Toll Free 1.800.328.8147 » Phone [phone] » Fax [phone]
Galaxy®HDX4
GX4L_16_24i_1GbE_0811_HMN

Table of Content
Table of Content............................................................................................1
Copyright 2010 ..............................................................................................5
This Edition First Published 2010..............................................................................5
Disclaimer..................................................................................................................5
Trademarks ...............................................................................................................5
Warnings and Certifications ......................................................................................6
FCC Class B Radio Frequency Interference Statement ...........................................6
Safety Precautions........................................................................................9
Precautions and Instructions.....................................................................................9
ESD Precautions..............................................................................................................10
Revision History.......................................................................................................10
Who should read this manual?................................................................................10
Related Documentation....................................................................................................10
Conventions.............................................................................................................10
Software and Firmware Updates.............................................................................11
Chapter 1 Introduction................................................................................12
Product Overview....................................................................................................12
Introduction.......................................................................................................................12
Enclosure Chassis............................................................................................................13
Subsystem Components .........................................................................................16
Drive Trays.......................................................................................................................16
MUX Kit ............................................................................................................................17
The RAID Controller Module ............................................................................................18
Controller Module Interfaces ............................................................................................19
DIMM Module...................................................................................................................20
Battery Backup Module ....................................................................................................20
Power Supply Units..........................................................................................................21
Cooling Modules...............................................................................................................21
Subsystem Monitoring.............................................................................................22
Hot-swappable Components...................................................................................23
Hot-swap Capabilities.......................................................................................................23
Components.....................................................................................................................23
Normalized Airflow ...........................................................................................................23
Chapter 2 Hardware Installation.................................................................24
Introduction..............................................................................................................24
Installation Prerequisites .........................................................................................24
Safety Precautions ..................................................................................................26
Precautions and Instructions............................................................................................26
Static-free Installation.......................................................................................................28
General Installation Procedure................................................................................28
Installation Procedure Flowchart......................................................................................29
Unpacking the Subsystem.......................................................................................30
Preinstalled Components .................................................................................................30
Components to be Installed..............................................................................................31
Rack/Cabinet Installation.........................................................................................31
Package Contents............................................................................................................31
Installation Pre-requisites.................................................................................................32
Rack-mounting Steps.......................................................................................................32
BBU and FBM Installation .......................................................................................36
BBU Module Installation Overview...................................................................................36
BBU Warnings and Precautions.......................................................................................36
BBU Installation Procedure ..............................................................................................36
FBM (Flash Backup Module) Installation Procedure ........................................................38

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Hard Drive Installation.............................................................................................38
Hard Drive Installation Prerequisites................................................................................38
Drive Installation...............................................................................................................39
Drive Tray Installation.......................................................................................................40
Chapter 3 Subsystem Monitoring...............................................................43
Overview..................................................................................................................43
Status-indicating LEDs............................................................................................44
LCD Keypad Panel...........................................................................................................44
Drive Tray LEDs...............................................................................................................45
Controller Module LEDs ...................................................................................................46
How to Use the Restore Default Button?..........................................................................48
Why restore defaults? ......................................................................................................48
Ethernet Port LEDs ..........................................................................................................49
PSU LEDs........................................................................................................................51
Cooling Module LEDs.......................................................................................................51
Audible Alarm..........................................................................................................52
Failed Devices..................................................................................................................53
I2C ....................................................................................................................................53
Chapter 4 Subsystem Connection and Operation.....................................54
Connection Overview ..............................................................................................54
Cabling.............................................................................................................................54
Network Topologies..........................................................................................................55
Points of Failure ...............................................................................................................55
Host Connection Topologies ............................................................................................55
Sample Topology – Single-controller with Fault-tolerant Paths........................................58
Sample Topology – Single-Controller with Trunks............................................................59
Sample Topology – High Availability IP SAN with Redundant RAID Controllers..............60
iSCSI Topology and Host LUN Mapping:.........................................................................62
Expansion Links ......................................................................................................63
Single-controller RAID to single-controller JBOD.............................................................63
Dual-controller RAID to dual-controller JBOD. .................................................................64
Enclosure ID and Other Concerns....................................................................................65
Powering On............................................................................................................66
Check List.........................................................................................................................67
Power-On Procedure........................................................................................................67
Power-On Enclosure........................................................................................................68
Power-On Status Check...................................................................................................68
Power Off Procedure...............................................................................................69
Chapter 5 Subsystem Maintenance and Upgrading...............................70
Overview..................................................................................................................70
Maintenance.....................................................................................................................70
General Notes on Component Replacement....................................................................70
Replacing a Controller Module................................................................................72
Overview ..........................................................................................................................72
Notes on Controller Maintenance.....................................................................................72
Removing the Controller Module......................................................................................72
Replacing the Controller Module......................................................................................74
Replacing or Upgrading Memory Modules..............................................................75
Memory Module Installation Overview..............................................................................75
Selecting Memory Modules..............................................................................................75
DIMM Module Installation.................................................................................................76
Replacing a Faulty BBU ..........................................................................................77
Fault Conditions: ..............................................................................................................77
BBU Warnings and Precautions.......................................................................................77
Replacing a Faulty BBU...................................................................................................78
Replacing a Faulty Flash Backup Module (FBM) .............................................................79
Replacing a Faulty PSU ..........................................................................................80
Notes on PSU Module Maintenance ................................................................................80
Replacing the PSU Module..............................................................................................81

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Cooling Module Maintenance..................................................................................83
Notes on Cooling Module Maintenance............................................................................83
Replacing a Cooling Module.............................................................................................84
For 3U 16 bay models:.....................................................................................................84
For 4U 24 bay models:.....................................................................................................84
Replacing a Hard Drive ...........................................................................................85
Hard Drive Maintenance Overview...................................................................................85
Replacing a Hard Drive ....................................................................................................86
Appendix A Specifications .........................................................................88
Technical Specifications..........................................................................................88
Controller Specifications..........................................................................................91
Configuration....................................................................................................................91
Architecture......................................................................................................................91
Power Supply Specifications...................................................................................92
RAID Management..................................................................................................93
Fault Tolerance Management .................................................................................93
Appendix B Pinouts..................................................................................95
B.1 GbE Ethernet Port Pinouts (iSCSI Host Ports) ............................................95
B.2 Ethernet Management Port Pinouts.............................................................96
B.3 DB-9 Serial Port..........................................................................................96
B.4 SAS Expansion Port Pinouts........................................................................97
B.5 Power ...........................................................................................................97

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Contact Information
Contact Information
Americas
Rorke Data , An Avnet company
7626 Golden Triangle Drive
Eden Prairie, MN 55344
USA
Tel: [phone]
Fax: [phone]
rork[email protected]
rork[email protected]om
http://www.rorke.com

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Copyright 2011
This Edition First Published 2011
All rights reserved. This publication may not be reproduced, trans-
mitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, elec-
tronic, mechanical, magnetic, optical, chemical, manual or otherwise,
without the prior written consent of Rorke Data.
Disclaimer
Rorke Data makes no representations or warranties with respect to
the contents hereof and specifically disclaims any implied warranties
of merchantability or fitness for any particular purpose. Furthermore,
Rorke Data reserves the right to revise this publication and to make
changes from time to time in the content hereof without obligation to
notify any person of such revisions or changes. Product
specifications are also subject to change without prior notice.
Trademarks
Galaxy and the Galaxy logo are registered trademarks of Rorke
Data..
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or
registered trademarks of their respective owners..

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Warnings and Certifications
Restricted Access Location:
This equipment is intended to be installed in a RESTRICTED
ACCESS LOCATION only.
Electric Shock Warning!
To Prevent Electric Shock:
Access to this equipment is granted only to trained operators and
service personnel who have been instructed of and fully understand
the possible hazardous conditions and the consequences of
accessing non-field-serviceable units. For example, touching the
backplane with a metal tool may cause electric shock.
FCC (applies in the U.S. and Canada)
FCC Class B Radio Frequency Interference
Statement
This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device may accept any interference
received, including interference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.

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WARNING:
A shielded power cord is required in order to meet FCC emission
limits and also to prevent interference to nearby radio and television
reception.
Use only shielded cables to connect I/O devices to this equipment.
You are cautioned that changes or modifications not expressly
approved by the party responsible for compliance could void your
authority to operate the equipment.
This device is in conformity with the EMC.
CB
(Certified Worldwide)
This device meets the requirements of the CB standard for
electrical equipment with regard to establishing a satisfactory
level of safety for persons using the device and for the area
surrounding the apparatus. This standard covers only safety
aspects of the above apparatus; it does not cover other
matters, such as style or performance.
CCC
For Power Supplies’ compatibility to China Compulsory
Certification.
China RoHS
In Compliance with AeA China RoHS Regulations (SJ/T 11364-2006)
ITE BSMI Class A,
CNS 13438
(for Taiwan)

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This device is in conformity with UL standards for safety.
Инструкция по безопасности
Модель:
iSCSI to SAS/SATA 3U/16 and 4U/24 Bay RAID Subsystem,. and no impact
safety related critical components and constructions.
1. Перед использованием оборудования внимательно прочтите
инструкцию.
2. Сохраняйте инструкцию для дальнейшего использования в работе.
3. Не допускайте попадания влаги на изделие.
4. Устанавливайте оборудование на устойчивую поверхность.
Падение может нанести ущерб оборудованию.
5. Соблюдайте климатические требования, использование
оборудование при температуре окружающей среды выше 50°С,
может привести к выходу оборудования из строя.
6. Размещайте шнур питания в недоступном для пользователя месте.
Запрещается ставить на шнур питания какие-либо предметы.
7. При работе с оборудованием необходимо учитывать все
предупреждения и замечания.
8. Если оборудование не используется в течении длительного
времени, отключите его от сети питания.
9. Запрещается вскрывать оборудование. Оборудование может
вскрываться только квалифицированным персоналом.
10. При возникновении одного из повреждений оборудования вызовите
обслуживающий персонал:
a.Повреждение шнура питания или вилки.
b.Оборудование не работает или его работа не соответствует
инструкции пользователя .
e.Оборудование повреждено.
f. Оборудование имеет очевидный признак поломки.
11. Источник питания должен быть установлен в соответствии с
инструкцией. Ток нагрузки и выходная мощность не должны
превышать указанных в спецификации.
We are committed to being properly prepared and taking all
the necessary steps that will result in our compliance with the
new European directive, RoHS (2002/95/EC), on or before
the specific dates set forth in those applicable laws and
regulations. Rorke is applying its own internal efforts and
expertise and is working closely with customers and suppliers
to achieve compliance while maintaining an uninterrupted
supply of quality products. Rorke is currently investigating,
evaluating, and qualifying our materials and components to
ensure that products sold on or after 1 July 2006, in such
territory, are in compliance with the above regulations.

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Disposal of Old Electrical & Electronic Equipment (Applicable
in the European Union and other European countries with
separate collection systems)
This symbol on the product or on its packaging indicates that
this product shall not be treated as household waste. Instead
it shall be handed over to the applicable collection point for
the recycling of electrical and electronic equipment. By proper
waste handling of this product you ensure that it has no
negative consequences for the environment and human
health, which could otherwise be caused if this product is
thrown into the garbage bin. The recycling of materials will
help to conserve natural resources.
For more details about recycling of this product, please
contact your local city office, your household waste disposal
service or the shop where you purchased the product.
Safety Precautions
Precautions and Instructions
•Prior to powering on the subsystem, ensure that the correct power range
is being used.
•If it is necessary to transport the subsystem, repackage all disk drives
separately in the drive trays and in the original package foam blocks. If
using the original package material, other replaceable modules can stay
within the enclosure.
•The Galaxy subsystem comes with 16 / 24 drive bays. Leaving any of
these drive bays empty will greatly affect the efficiency of the airflow
within the enclosure, and will consequently lead to the system
overheating, which can cause irreparable damage.
•If a module fails, leave it in place until you have a replacement unit and
you are ready to replace it.
•Airflow Consideration: The subsystem requires an airflow clearance,
especially at the front and rear. A clearance of at least 18 to 20
centimeters is required at the rear side and any objects blocking the
exhaust airflow, e.g., cables dangling at the fan outlet, should be avoided.
•Handle subsystem modules using the retention screws, eject levers, and
the metal frames/face plates. Avoid touching PCB boards and connector
pins.
•To comply with safety, emission, or thermal requirements, none of the
covers or replaceable modules should be removed. Make sure that all
enclosure modules and covers are securely in place during operation.
•Be sure that the rack cabinet into which the subsystem chassis will be
installed provides sufficient ventilation channels and airflow circulation
around the subsystem.