ROWAN ELECTRIC APPLIANCE L250 User manual

IMPORTANT INSTRUCTIONS
AND OPERATING MANUAL
CHARCOAL STOVE
MODEL NO: L250
NO VENTING REQUIRED
WARNING
Read and understand this entire owner's manual, including all safety information,
before plugging in or using this appliance. Failure to do so could result in fire, electric
shock, or serious personal injury.
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: ETL
ITEM NO: L250SITEM NO: L360S

IMPORTANT SAFETY INSTRUCTION....................................................................................................................... 2
1.0 PACKING LIST ................................................................................................................................................. 4
1.1 DIMENSION ......................................................................................................................................................... 5
2.0 ELECTRICAL INSTALLATION NOTES .................................................................................................................. 6
2.1 GENERAL INSTRUCTION ...................................................................................................................................... 6
3.0 INSTALLATION INSTRUCTION .......................................................................................................................... 7
3.1 UNPACKING AND TESTING THE APPLIANCE........................................................................................................ 7
3.2 GROUNDING THE APPLIANCE ............................................................................................................................. 7
3.3 ASSEMBLY ........................................................................................................................................................... 7
4.0 OPERATING INSTRUCTION .............................................................................................................................. 8
4.1 CONTROL PANEL BUTTONS................................................................................................................................. 8
4.2 CONTROL PANEL / REMOTE CONTROL OPERATION ........................................................................................... 8
4.3 REMOTE CONTROL............................................................................................................................................ 10
5.0 TROUBLESHOOTING GUIDE........................................................................................................................... 10
6.0 MAINTENANCE............................................................................................................................................. 13
6.1 PARTIALLY REFLECTIVE GLASS CLEANING ......................................................................................................... 13
6.2 SCHEMATIC DIAGRAM ...................................................................................................................................... 13
7.0 LIMITED WARRANTY..................................................................................................................................... 14
TABLE OF CONTENTS

2
WARNING
These instructions should be carefully retained and read before installation by the user. The booklet must
be kept and delivered to the new user in case of disposal of the heater. The manufacturer reserves the right
to vary the features of the product without prior notice. The technical data are indicative only.
1. THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF TOUCHED.
2. Do not operate the appliance before reading and understanding operating instructions. Failure to
operate the appliance according to operating instructions could cause fire or injury.
3. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains, at least 3
feet (0.9 m) from the front of this appliance and keep away from the sides and the rear. WARNING: In
order to avoid overheating, do not cover the heater. The clearance may be inadequate when installed in
a Recreational Vehicle with the slide-out closed.
4. Risk of burns. The appliance should be turned off the power and should be allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, and then remove the plug from the
outlet.
5. Do not install damaged, incomplete, or substitute components.
6. Young children should be carefully supervised when they are in the same room with the appliance.
Toddlers, young children, and others may be susceptible to accidental contact burns.
7. The remote control contains small batteries. Keep away from children. If swallowed, seek medical
attention immediately.
8. Ensure you have incorporated adequate safety measures to protect infants/toddlers from touching hot
surfaces.
9. It is imperative that the control compartments, circulating blower, and its passageway in the appliance
are kept clean. The appliance should be inspected before use and annually by a qualified service person.
10. Under no circumstances should this appliance be modified.
11. Do not use this appliance if any part has been in contact with water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system which has been in
contact with water.
12. Do not operate the appliance with the glass door removed, cracked, or broken. Replacement of the
glass should be done by a licensed or qualified service person.
13. Do not strike or slam shut the appliance glass door.
14. Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
15. Servicing should be done only after the appliance is disconnected from the power supply circuit.
16. Always unplug the appliance when not in use.
17. Do not operate the appliance if the cord or plug is damaged or after the unit is defective, dropped, or
IMPORTANT SAFETY INSTRUCTION

3
damaged in any manner. Return the appliance to an authorized service facility for examination,
electrical or mechanical adjustment, or repair.
18. Do not use the appliance outdoors.
19. Never place the appliance where it may fall into a bathtub or other water container.
20. Do not run cord under carpeting. Do not cover the cord with throw rugs, runners, etc. Arrange the cord
away from cluttered areas to avoid a tripping hazard.
21. Connect to properly grounded outlets only.
22. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire or damage the appliance.
23. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use the appliance
on soft surfaces, like a carpet, where openings may become blocked.
24. Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable
power tap (outlet/power strip).
SAVE THESE INSTRUCTIONS

4
No Description Quantity
1 Charcoal Stove 1 pc
2 Installation and Operating Instructions 1 pc
3 Remote Control (Battery included) 1 pc
1.0 PACKING LIST
①
②③
L250SL360S
IMPORTANT INSTRUCTIONS
AND OPERATING MANUAL
CHARCOAL STOVE
MODEL NO: L250
NO VENTING REQUIRED
WARNING
Read and understand this entire owner's manual, including all safety information,
before plugging
in or using this appliance. Failure to do so could result in fire, electric
shock, or serious personal injury.
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: ETL
ITEM NO: L250SITEM NO: L360S

5
1.1 DIMENSION
LISTING APPROVAL
This appliance has been tested in accordance with the ETL
Standards for fixed and location dedicated electric room
appliances in the United States and Canada. If you need
assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in
accordance with local, or, in the absence of local, with National
Electric Code ANSI/NFPA 70-latest edition in the United States
or the Canadian Electric Code and ETL in Canada.
Model Number
L250
Description Free-standing Appliance
Voltage 120VAC
Watts Max 1500W
Amps 12.5 AMP
BTUs5100BTU
ITEM NO: L250S
ITEM NO: L360S
Remote Receiver

6
2.1 GENERAL INSTRUCTION
CAUTION - Some parts of this product can become very hot and cause burns. Particular attention
has to be given where children and vulnerable people are present.
A. Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet
are on.
B. The appliance may emit a slight, harmless odor when first used. This odor is normal, and it is caused by the
initial heating of internal appliance elements and will not occur again.
C. If your appliance does not emit heat, consult the operation section of this manual for further information.
D. Use with an ETL or UL certified surge protector.
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE CORD TO
AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR PERSONAL INJURY.
DO NOT RUN CORD UNDER CARPETING. DO NOT COVER THE CORD WITH THROW RUGS, RUNNERS, ETC.
ARRANGE THE CORD AWAY FROM CLUTTERED AREAS TO AVOID A TRIPPING HAZARD.
RISK OF FIRE. TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. DO NOT USE
IT ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE. DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES. THE
USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE
WARRANTY AND/OR RESULT IN A SAFETY HAZARD.
IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY, OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS IN THE
VICINITY OF THIS OR ANY OTHER APPLIANCE.
THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.
HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED. AS IT MAY CREATE A FIRE
HAZARD.
Follow all national and local electrical codes.
1. The heater must not be recessed in the ceiling. There must be enough space around the top of the
heater to ensure adequate ventilation.
2. The heater should be at least 2 feet (60 cm) away from any surrounding walls.
3. A distance of at least 3 feet (90 cm) should always be left in front of the heaters to ensure safety.
4. The heater should be mounted at a minimum of 8 inches (20 cm) above ground level.
5. The heater must not be located either directly below or in front of a socket outlet.
6. The heater must be installed so as to prevent anyone who is in the shower or bath from touching any
control switches.
7. Make sure that there is no possibility of inflammable material, combustible material, or curtains
coming into contact with the heater; there is a risk of fire if this happens.
8. DO NOT LEAVE THE HEATER UNATTENDED DURING USE.
2.0 ELECTRICAL INSTALLATION NOTES

7
3.1 UNPACKING AND TESTING THE APPLIANCE
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 volts grounded outlet.
3.2 GROUNDING THE APPLIANCE
This appliance is for use at 120 volts. The cord has a plug as shown in (A). An
adapter as shown in (C) is available for connecting three-blade grounded
plugs to two-slot receptacles. The green grounding lug extending from the
adapter must be connected to a permanent ground, such as a properly
grounded outlet box. The adapter should not be used if a three-slot
grounded receptacle is available.
To disconnect the appliance, turn controls to off, and then remove the plug
from the outlet.
3.3 ASSEMBLY
ALWAYS unplug this fireplace heater before assembly, cleaning, or relocating.
Failure to do so could result in electric shock,fire,or personal injury.
KEEP drapery and other furnishings at least 3ft /0.9m from the front and sides of the
electric fireplace.
AFTER installation, ensure that there is ≥0.004 ㎡ ventilation area between the
inside and outside of the fireplace mantel.
Your new electric fireplace may be installed virtually anywhere in your home. However, when choosing a
location, ensure that the general instructions are followed. Power supply device must be either completed or
placed within the electric fireplace prior to finishing to avoid reconstruction.
3.0 INSTALLATION INSTRUCTION

8
Once the appliance has been plugged into a grounded electrical outlet, it is ready to operate.
4.1 CONTROL PANEL BUTTONS
The control panel buttons are located on the right of the fireplace as illustrated. Press the “POWER ”indicator
to turn on the appliance, and press again to turn it off.
4.2 CONTROL PANEL / REMOTE CONTROL OPERATION
The control panel is shown on the upper right of the appliance.
Remove the transparent insulating piece of the battery before using the remote
control.
4.0 OPERATING INSTRUCTIONS
CONTROL PANEL BUTTONS
CANDLE CHARCOAL
POWER
SPEED
FLAME
DIMMER
HEAT I/II

9
POWER To activate or deactivate all the functions including all lighting types and
heating modes.
FLAME To activate or deactivate the flame.
DIMMER To adjust the brightness of the flame (5 different light variants adjustable).
CANDLE
/CHARCOAL
When the HEAT is on, the CANDLE/CHARCOAL light is steadily on and cannot
be turned off. When the POWER is on and the HEAT is off, the
CANDLE/CHARCOAL can be turned off.
Note:The light flashing mode can be adjusted by the button. When the
power is on, the light is steady. When pressing the button once, the light
flashes.
HEAT I/II
Press the HEAT button one time to enable the fireplace to operate at 750
watts. Press it the second time to enable the fireplace to operate at 1, 500
watts. Press it the third time to shut down the fireplace.
FLAME SPEED
Control Flame Speed.
5 Settings: L1-L2-L3-L4-L5. The flame speed can be adjusted from L1 to L5.
L5 is the fastest setting.
NOTICE: When the heater is turned on for the first time, a slight odor may be present. This is normal and
should not occur again unless the heater is not used for a long period of time.
NOTICE: To improve operation, aim the remote control at the front of the fireplace. DO NOT press the
buttons too quickly. Give the unit enough time to respond to each command.
TIP
Please put the heater 2.9 inches-4.5 inches (75mm-115mm)
away from the wall for a more realistic flame effect.

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4.3 REMOTE CONTROL
Remove the transparent insulating piece of the battery before using.
PROBLEM SOLUTION
The heater doesn't
turn on with the
power switch.
1. The POWER button on the
remote is off. Turn on the POWER button on the remote.
2. The circuit breaker has tripped. Too many appliances are on this circuit. Be sure that
the electrical supply for this unit is an individual circuit.
3. The heater is unplugged from the
wall outlet.
Make sure the power cord is plugged into a functioning
and properly grounded 15 Amp 120V AC electrical
outlet.
4. The power cord or power plug is
damaged.
Contact a qualified electrician to replace the power
cord.
5. The power outlet for the power
plug prong is loose. Check the power outlet and replace it with a new one.
6. Loose wiring. Check all wiring for loose connections. Contact a
qualified electrician.
The heater is on, but
1. The heater switches are on, but
the flame power switch is not on. Turn on the flame power switch.
The battery must be recycled or
disposed of properly. Check with
your Local Authority or Retailer
for recycling advice in your area.
5.0 TROUBLESHOOTING GUIDE

11
there is no flame or
low flame intensity.
2. The flame adjusting knob is at
low setting. Turn the knob to the maximum setting.
3. Loose wiring. Check all wiring for loose connections. Contact a
qualified electrician.
There is no flame.
1. The flame element is not
attached to the motor.
Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
2. The rotation motor is defective. Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
Excessive noise in the
lower portion of the
heater.
1. The flame element isn't seated
properly.
Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
2. The motor is defective. Contact us via Amazon Message or call customer
service number:213-4467172 or 661-4358826.
Heater system
doesn't function.
1. The power switch is off. Turn the power switch to the "ON" position.
2.The heater system is overheated.
Maybe the heater is covered, or the air inlet or outlet is
blocked; remove the clothes or the blockage, turn off
the remote’s power switch and unplug it. Wait for 10
minutes, and then turn the heater on again.
3. Loose wiring. Check all wiring for loose connections. Contact a
qualified electrician.
4. The air inlet or air outlet is
blocked completely.
Leave adequate space around the unit. Remove the
blockage that is left on or in front of the air outlet.
"HEAT" button has
been turned on, but
there is no airflow.
1. The heater system is overheated.
Temperature limit thermostat is
switched off.
Check the air inlet and outlet. Turn off the heater by
pressing the remote’s power switch and unplug it. Wait
for 10 minutes, and then turn on the heater again.
2. The fan motor is defective. Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
3. The fan blower is broken. Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
4. The "POWER" and the "HEAT”
switches are not turned on. Turn on these two switches.
The fan runs, but no
heat is coming out.
1. Loose wiring. Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
2. Bad heating element. Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
3. Built-up dirt on the fans. Clean all fans.
4. The heater fan is defective. Contact us via Amazon Message or call customer
service number:213-4467172 or 661-4358826.

12
The remote control
does not work.
1. The battery is not properly
installed.
Make sure the battery is properly installed. Remove the
transparent insulating piece of the battery before
using.
2. The remote control doesn’t point
to the right position.
Aim the remote control at the receiver (at the middle
of the fireplace).
3. There is an obstacle in front of
the machine.
Remove the objects that may be in the way. Items
between the remote control and its receiver can block
the signal.
4. Press the buttons on the remote
control too quickly.
Don't press the buttons too quickly. Give the unit
enough time to respond to your commands.
There is an odor
coming from the
heater.
The heater may emit a slight, harmless odor when first used. This is a normal condition
caused by the initial heating of the internal parts and will not occur again.
NOTE: For most functional problems, you can unplug the unit, wait for 10
minutes, and plug it again; the machine will reset to the initial status (default
settings).
If the problem is still not solved, please contact us via Amazon Message or call
customer service number: 213-4467172 or 661-4358826.

13
DISCONNECT POWER AND ALLOW THE HEATER TO COOL BEFORE ATTEMPTING ANY MAINTENANCE OR
CLEANING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR DAMAGE TO PEOPLE.
THE FIREPLACE SHOULD NOT BE OPERATED WITH AN ACCUMULATION OF DUST OR DIRT ON OR IN THE UNIT, AS
THIS CAN CAUSE A BUILD-UP OF HEAT AND POTENTIAL DAMAGE. FOR THIS REASON, THE HEATER MUST BE
INSPECTED REGULARLY, DEPENDING ON CONDITIONS, AND AT LEAST AT YEARLY INTERVALS.
6.1 PARTIALLY REFLECTIVE GLASS CLEANING
The partially reflective glass is cleaned in the factory during the assembly operation. During shipment,
installation, handling, etc., the partially reflective glass may collect dust particles; these can be removed by
dusting lightly with a clean, dry cloth.
The partially reflective glass can be cleaned with a damp cloth to remove fingerprints or other marks. The
partially reflective glass should be completely dried with a lint-free cloth to prevent water spots. To prevent
scratching, do not use abrasive cleaners.
6.2 SCHEMATIC DIAGRAM
6.0 MAINTENANCE

14
This warrants to the original purchaser that this product is free from defects in material and workmanship as
of the date of purchase and that it will, under normal use and proper care, remain so for one year from the
date of purchase. Missing or initially defective parts will be replaced free of charge during the period of this
limited warranty. If parts are unavailable, a comparable replacement or refund will be given. The original
dated sales receipt is required for all warranty claims. This warranty does not cover damage that has
occurred during transport from the point of purchase to the consumer's home. This warranty does not cover
glass, light bulbs, batteries, transportation, labor, or other issues not associated with the manufacture of the
product.
This product is for residential use only. Any and all commercial use of this product voids all warranties and
frees the manufacturer from all liability.
Read and understand all assembly and operating instructions, all safety information, and warnings before use.
The following will void this warranty: Damage caused from tampering with, modifying, or altering the fireplace
insert in any manner; Damage due to incorrect assembly, improper care, misuse, or abuse; Damage from
being used with the wrong power source; Water damage; Damage caused from this insert being used
outdoors; Damage caused from this insert being used for excessive periods of time; Damage caused by the
insert being used in a commercial application; Damage from use as a primary heat source; Other misuse or
abuse not specifically listed herein.
This product is not intended to be used as a primary heat source. It is for supplemental heating purposes
only.
7.0 LIMITED WARRANTY

IMPORTANT
Please call our customer service department for any consulting:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
DATED PROOF OF PURCHASE IS REQUIRED FOR WARRANTY SERVICE.
AVIS
Veuillez appeler le service à la clientèle pour toutes questions au:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
PREUVE D’ACHAT ORIGINALE REQUISE POUR SERVICE DE GARANTIE.
IMPORTANTE
Sólo hay que llamar nuestro departamento de servicio
al cliente en caso de tener preguntas o inquietudes:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA SERVICIO
BAJO GARANTÍA.
Thank you for purchasing this product! If you have any questions about the product,
such as missing parts, damaged products, product assembling, and operation,
please contact us via Amazon Message
or customer service number:
213-4467172 or 661-4358826
Address: ROWAN ELECTRIC APPLIANCE LLC 28407 Ascent Way, Santa Clarita, CA 91350
Phone: [phone] or 661-4358826