Rsuppoer Remotewol wv0101 User manual

RemoteWOL User Guide

RemoteWOL WV0101 User Guide

Document Version: 1.0.2

Date: 2013.07.09

RemoteWOL Model: WV0101

The information contained in this manual and future improvements are subject to change

without notice.

Rsupport does not take any responsibility for any marketability nor compatibility apart from

the usage described in the manual.

Under no circumstances will Rsupport be liable to direct, indirect, incidental nor accidental

damages due to errors in the manual.

This manual is the intellectual property of Rsupport Inc. and is protected under international

written consent of Rsupport Inc. is a violation of international copyright law.

Windows 95 / 98 / ME / NT / 2000 / 2000 Server / XP / Server 2003 / Vista / Server 2008 /

7 / 8 are registered trademarks of Microsoft Corp. They are protected under international

reference and descriptive purposes only and are still the intellectual property of the third

party in question.

Postal code: 138-724

Address: 15/16F, Hanmi Bldg, 45 Bangi-dong, Songpa-gu, Seoul 138-724 Korea

Homepage: http://rsupport.com

Telephone: 070-7011-3900

Fax: 02-479-4429

DISCLAIMER

1. Introduction of RemoteWOL .................................................................................................. 5

1.1. What is RemoteWOL?..................................................................................................................................5

1.2. RemoteWOL Power Management..........................................................................................................5

2. RemoteWOL Components ....................................................................................................... 6

2.1. Check the product components.............................................................................................................6

2.2. Name of parts .................................................................................................................................................6

3. Configure RemoteWOL Connection. ..................................................................................... 7

4. RemoteWOL Equipment Management ................................................................................. 8

5. RemoteWOL Setup Prerequisites ........................................................................................... 9

5.1. Initializing RemoteWOL...............................................................................................................................9

5.2. RemoteWOL Checklist .................................................................................................................................9

6. RemoteWOL Installation........................................................................................................ 10

6.1. DHCP Network Environment (Obtain IP Address Automatically)......................................... 10

6.2. Static IP Environment (Use the following IP address) ............................................................... 14

7. Using RemoteWOL.................................................................................................................. 16

7.1. Log-in/Log-out............................................................................................................................................. 16

7.2. Screen Configuration ................................................................................................................................ 17

7.3. Setting RemoteView .................................................................................................................................. 18

7.3.1. RemoteView agent Register/ unregister.............................................................................. 18

7.3.2. View session server connection log...................................................................................... 21

7.4. Network Settings ........................................................................................................................................ 22

7.4.1. Change Network Information................................................................................................... 22

7.4.2. Network Testing.............................................................................................................................. 23

7.4.3. Proxy Lookup program................................................................................................................ 24

7.5. User Management...................................................................................................................................... 25

7.6. Turn On PC..................................................................................................................................................... 26

7.6.1. Search PC........................................................................................................................................... 26

7.6.2. Turn On PC........................................................................................................................................ 26

7.7. Using the System Log............................................................................................................................... 27

7.8. Equipment information ............................................................................................................................ 28

7.8.1. To download Latest firmware ................................................................................................... 28

7.8.2. To Update Firmware...................................................................................................................... 29

8. Contact us ................................................................................................................................ 30

9. Configuring RemoteView Administrators Page (Enterprise type) ................................. 31

Table of Contents

9.1. WOL Equipment agent Detailed menu ............................................................................................ 31

9.2. WOL PC agent Detailed menu ............................................................................................................. 32

9.3. Turn ON vPro PC......................................................................................................................................... 33

10. Customer Support .................................................................................................................. 34

1. Introduction of RemoteWOL

1.1. What is RemoteWOL?

Rsupport RemoteWOL (Model: WV0101) helps to turn on a PC remotely suing a PC. Wake

up PC in Hibernation or in Sleep Mode and use it in remotely also before you arrive at

home or office you can turn on your PC which will increase your business productivity.

Through WOL companies can remotely manage PC power from different areas or different

branch offices ranging from PC power also able to control the energy-savings and cost-

effectiveness at the same time can be obtained.

1.2. RemoteWOL Power Management

The conventional approach is by installing agent on the remote PC to manage the Power

ON/OFF. But RemoteWOL equipment doesn’t need agent installed on remote PC to manage

remote PC’s power when there are connected on the same network because it can manage

the remote PC power through the RemoteView server.

RemoteWOL equipment has the advantage of managing multiple registered Remote PCs.

2. RemoteWOL Components

2.1. Check the product components

2.2. Name of parts

①SYS: LED indicating the state of the power.

②WAN (front): LED indicating the modem and internet connection (FTTH) status.

③LAN (front): LED indicating status of PC and wired connection to LAN port.

④Reset: Button that can activate reset function. Hold for about 10 seconds to initialize.

⑤WAN (Back): Port to connect the Router and LAN cable.

⑥LAN (Back): PC and wired connection to the LAN port.

⑦DC9V: Power Connection Cable port.

3. Configure RemoteWOL Connection.

①Connect LAN cable to the Router and WOL equipment.

②Connect LAN cable to the Router and PC

③Connect WOL equipment and PC to the internet through the Router.

4. RemoteWOL Equipment Management

In the RemoteView administrator page, WOL equipment and all WOL PC on the network can

be managed if they are registered.

5. RemoteWOL Setup Prerequisites

5.1. Initializing RemoteWOL

①Press and hold the reset button on the RemoteWOL appliance for 10 seconds. The reset

button can be found on the back-side of the device.

The System LEDs will turn on and blink with the WAN LED turning on and blinking

afterwards.

5.2. RemoteWOL Checklist

①Check if the PC is compatible.

Please check to see that your motherboard and network adapter supports Wake-on-

LAN (WOL).

If you are unsure if your motherboard and network adapter supports Wake-on-LAN

(WOL) technology, contact the product manufacturer(s) to receive additional information.

②Check for firewalls.

If network packets are being blocked by a firewall or by any other hardware,

RemoteWOL may not function properly.

③Check to see that the computer you wish to turn on is on the same network

as the RemoteWOL appliance.

The RemoteWOL appliance must be on the same network as the PC you wish to turn

on.

Additional equipment must be installed to turn on a PC on a different network.

④Check to see that the LAN cable is properly plugged in.

Please check to see that the LAN cable is securely plugged into the PC. If the LAN cable

is loose, or is unplugged, RemoteWOL may not function properly.

6. RemoteWOL Installation

6.1. DHCP Network Environment (Obtain IP Address Automatically)

The RemoteWOL appliance and PC must be on the same network.

DHCP Network must be supported.

①Connect the RemoteWOL appliance to the power adapter.

②Connect the RemoteWOL WAN port to the router via LAN cable.

③Open a web browser and go to http://wol.rview.com/mac to see where to find the

RemoteWOL appliance MAC address.

④Locate the MAC address on the back of the RemoteWOL appliance, input it into the box

labeled “MAC Address”, then hit “Search”.

⑤Once the RemoteWOL appliance has been detected, connect to the device by clicking

“Connect”.

⑥This will bring you to the RemoteWOL Setup page.

⑦Enter network settings and register an administrative account.

Set the network to: “Obtain an IP Automatically using DHCP”.

⑧Once the network settings have been properly configured, click “Next” to continue.

⑨Verify that the network settings are correct then click “Yes” to confirm the configuration.

⑩Once the network settings have been saved, the RemoteWOL appliance will restart and

the installation process will be complete.

6.2. Static IP Environment (Use the following IP address)

Directly connect the computer to the RemoteWOL appliance.

①Connect the RemoteWOL appliance to the power adapter.

②Connect the RemoteWOL WAN port to the computer via LAN cable.

③Open a web browser and type the following IP address into the URL bar: 10.10.10.1

If an error occurs during this process, navigate to http://wol.rview.com to resolve it.

④This will bring you to the RemoteWOL Setup page where you can configure network

settings and register an administrative account.

Under Network Settings, set to “Use the following IP address” and input the appropriate

IP address, subnet mask, default gateway, and default DNS information.

⑤Verify that the network settings are correct then click “Yes” to confirm the configuration.

⑥Once the network settings have been saved, the RemoteWOL appliance will reconnect.

⑦Connect the RemoteWOL WAN port to the router via LAN cable.

⑧Once the network settings have been saved, the RemoteWOL appliance will restart and

the installation process will be complete..

7. Using RemoteWOL

7.1. Log-in/Log-out

①When RemoteWOL initial setting is all finish WOL equipment will reboot and it will

connect automatically to the set IP address. The User can Log in to the account.

②To Log out, click “Log out”button at the Top-Right Corner.

7.2. Screen Configuration

Consist of RemoteView settings, network settings, user management, Turn ON PC, System

Usage Log, Equipment information, Contact us.

항목

설명

RemoteView settings

RemoteView Agent features can be used to register

RemoteWOL. In the RemoteView, more than one WOL PC can

be managed

Network Settings

You can change the set network in information on RemoteWOL

User management

User can change the ID/PW

Turn ON PC

By retrieving RemoteWOL equipment and registered WOL PC

on the same network the remotely PC power can be turn

ON/OFF.

System usage log

You can check the log setting from each menu

Equipment information

RemoteWOL can check the basic information and network

information. Download latest firmware update file to keep WOL

equipment up-to-date and always updated.

Inquiring about our product you our offices and branch offices

contacts and addresses. You can check our website address.

7.3. Setting RemoteView

7.3.1. RemoteView agent Register/ unregister

①Click “Register Agent”button.

②Enter RemoteView user information. Select which version of RemoteView you are

currently using (RemoteView Enterprise or RemoteView server).

All the part marked with ‘*’Must be entered

③To gain access to RemoteView agent, you have to set up the ID and PW of the agent.

④Connection log for registered RemoteView Agent information and session server. Agent

can be disconnected.

⑤Click “Unregister Agent”button

⑥Enter RemoteView user ID/PW after that the Un-registration will be complete

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