Ruijie Reyee RG-M32 Installation and operating manual

Ruijie Reyee RG-M32 Home Wi-Fi Router
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2023-08-15

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Any reproduction, excerption, backup, modification, transmission, translation, or
commercial use of this document or any portion of this document, in any form or by any
means, without the prior written consent of Ruijie Networks is prohibited.
, and other Ruijie networks logos are trademarks of Ruijie
Networks.
All other trademarks or registered trademarks mentioned in this document are owned
by their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and
terms. Some or all of the products, services, or features described in this document may
not be within the scope of your purchase or use. Unless otherwise agreed in the contract,
Ruijie Networks does not make any express or implied statement or guarantee for the
content of this document.
The content of this document will be updated from time to time due to product version
upgrades or other reasons. Ruijie Networks reserves the right to modify the content of
the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy
and will not shoulder any responsibility for losses and damages caused due to content
omissions, inaccuracies or errors.

I
Preface
Technical Support
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Technical Support Website: https://ruijienetworks.com/support
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Technical Support Email: [e-mail]
Conventions
1. GUI Symbols
Interface
symbol
Description
Example
Boldface
1. Button names
2. Window names, tab name, field
name and menu items
3. Link
1. Click OK.
2. Select Config Wizard.
3. Click the Download File link.
>
Multi-level menus items
Choose System > Time.
2. Signs
The signs used in this document are described as follows:
Danger
An alert that calls attention to safety instruction that if not understood or followed can
result in personal injury.
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.

II
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3. Note
This manual introduces the features of the product and offers guidance on configuration
and testing.

Hardware Installation and Reference Guide Product Introduction
i
Contents
Preface...................................................................................................................................................I
1Product Introduction........................................................................................................................1
1.1 Overview ...................................................................................................................................1
1.2 Package Contents.....................................................................................................................1
1.3 Appearance...............................................................................................................................2
1.3.1 Top View........................................................................................................................2
1.3.2 Side View and Bottom View.........................................................................................3
1.4 Technical Specifications...........................................................................................................4
1.5 Power Supply Technical Specifications...................................................................................6
1.6 Cooling ......................................................................................................................................7
2Preparing for Installation.................................................................................................................8
2.1 Safety Precautions....................................................................................................................8
2.2 Installation Environment Requirements................................................................................8
2.2.1 Temperature and Humidity.........................................................................................8
2.2.2 Cleanliness ....................................................................................................................9
2.2.3 ESD Protection Requirements...................................................................................10
2.2.4 Anti-interference ........................................................................................................10
2.2.5 Checking the Mounting Workbench.........................................................................11
2.3 Tools ........................................................................................................................................11
3Installation ......................................................................................................................................12

Hardware Installation and Reference Guide Product Introduction
ii
3.1 Before You Begin....................................................................................................................12
3.2 Safety Precautions Before Installation.................................................................................12
3.3 Installing the Router ..............................................................................................................13
4Debugging.......................................................................................................................................14
4.1 Setting Up the Configuration Environment .........................................................................14
4.2 Powering On...........................................................................................................................14
4.2.1 Checking Before Power-on........................................................................................14
4.2.2 Checking After Power-on...........................................................................................14
4.3 Troubleshooting Power Failures...........................................................................................14
5Monitoring and Maintenance........................................................................................................15
5.1 Monitoring ..............................................................................................................................15
5.2 Hardware Maintenance .........................................................................................................15
6Common Troubleshooting.............................................................................................................16
6.1 Troubleshooting Flowchart ...................................................................................................16
6.2 Common Faults ......................................................................................................................16
6.2.1 The LED Is Off After the Device is Powered On .......................................................16
6.2.2 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In..................17
6.2.3 A Client Cannot Discover the SSID of the Router ....................................................17
6.2.4 A Client Cannot Discover the 5 GHz SSID of the Router .........................................17
7Appendixes......................................................................................................................................18
7.1 Appendix A Connectors and Media ......................................................................................18

Hardware Installation and Reference Guide Product Introduction
iii
7.2 Appendix C Compliance Statements ....................................................................................19

Hardware Installation and Reference Guide Product Introduction
1
1 Product Introduction
1.1 Overview
The RG-M32 router is a router is a gigabit Wi-Fi router designed for small- or medium-
sized indoor scenarios covering apartments, villas, residential buildings, and small
business offices. Complying with IEEE 802.11a/b/g/n/ac/ax standards, this router
supports both 2.4 GHz and 5 GHz bands, as well as 2 x 2 MU-MIMO technology,
delivering ultra-fast speeds reaching up to 800Mbps at 2.4 GHz, 2402 Mbps at 5 GHz. In
addition to an uplink port (WAN port), this router also provides three gigabit downlink
ports (LAN ports) for connecting to wired clients, making this router an ideal choice for
meeting indoor wired and wireless deployment requirements.
1.2 Package Contents
Table 1-1 Package Contents
No.
Item
Quantity
1
RG-M32 Router
1 or 2
2
Power Adapter (12 V DC/2.5 A)
1 or 2
3
Ethernet Cable
1 or 2
4
User Manual
1
5
Warranty Card
1
Note
The package contents above are intended to provide a general overview, and are subject
to the terms of the order contract. Please check your goods carefully against the package
contents or order contract. If you have any questions, please contact the distributor.

Hardware Installation and Reference Guide Product Introduction
2
1.3 Appearance
1.3.1 Top View
Figure 1-1Top View
Table 1-2 LEDs
Mark
Item
Description
1
Mesh LED
Blinking: The mesh pairing is in progress.
Off: The router is not connected to, or is
disconnected from the primary router.
On: The mesh pairing is successful.
2
System LED
Fast blinking (16 times/second): The
router is initializing, resetting or
upgrading.
Steady blue: The router is initialized, or is
connected to the Internet.
Blinking blue (16 times/second): The

Hardware Installation and Reference Guide Product Introduction
3
Mark
Item
Description
router is restarting.
Steady orange: The router is not
connected to the Internet.
1.3.2 Side View and Bottom View
Figure 1-2Side View and Bottom View
Table 1-3 Ports and Buttons
Mark
Item
Description
1
Gigabit LAN ports
10 Mbps/100 Mbps/1000 Mbps Base-T
downlink ports, for connecting to wired
clients.
2
Gigabit WAN port
10 Mbps/100 Mbps/1000 Mbps Base-T uplink
port
3
DC power cord
Connects to a 12 V/2.5 A DC power adapter to