Ruijie Reyee RG-EW300-PRO User manual

Reyee Mesh Routers
Web-based Configuration Guide ReyeeOS 1.219
Document Version: V1.0
Date: 2023-6-16

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Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Any reproduction, excerption, backup, modification, transmission, translation, or commercial use of this
document or any portion of this document, in any form or by any means, without the prior written consent of
Ruijie Networks is prohibited.
, and other Ruijie networks logos are trademarks of Ruijie Networks.
All other trademarks or registered trademarks mentioned in this document are owned by their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and terms. Some or all of
the products, services, or features described in this document may not be within the scope of your purchase or
use. Unless otherwise agreed in the contract, Ruijie Networks does not make any express or implied statement
or guarantee for the content of this document.
The content of this document will be updated from time to time due to product version upgrades or other reasons.
Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

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Preface
Technical Support
Official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. GUI Symbols
Interface
symbol
Description
Example
Boldface
1. Button names
2. Window names, tab name, field name and
menu items
3. Link
1. Click OK.
2. Select Config Wizard.
3. Click the Download File link.
>
Multi-level menus items
Choose System > Time.
2. Signs
The signs used in this document are described as follows:
Danger
An alert that calls attention to safety operation instructions that if not understood or followed when operating
the device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in
data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function
failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.

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3. Note
This manual introduces the features of the product and offers guidance on configuration and testing.

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Contents
Preface.................................................................................................................................................. I
1 Fast InternetAccess.......................................................................................................................... 1
1.1 Connecting to the Router...........................................................................................................1
1.2 Logging in ..................................................................................................................................1
1.3 Internet Access Mode................................................................................................................3
1.4 Primary Router Mode.................................................................................................................3
1.4.1 Getting Started...............................................................................................................3
1.4.2 Configuration Steps .......................................................................................................4
1.4.3 Verification and Testing..................................................................................................6
1.4.4 Forgetting the PPPoEAccount......................................................................................7
1.5 Secondary Router Mode............................................................................................................9
1.5.1 Getting Started...............................................................................................................9
1.5.2 Configuration Steps .......................................................................................................9
1.5.3 Verification and Testing................................................................................................16
1.6 Mesh Pairing............................................................................................................................16
1.6.1 Performing Mesh Pairing through the Mesh Button ....................................................16
1.6.2 Configuring Mesh Pairing on the Management Page .................................................17
1.6.3 Managing Secondary Router.......................................................................................18
1.6.4 Enabling Reyee Mesh..................................................................................................20
1.6.5 Troubleshooting ...........................................................................................................20
2 Wi-Fi Network Settings.................................................................................................................... 21
2.1 Changing the SSID and Password..........................................................................................21
2.2 Hiding the SSID .......................................................................................................................21

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2.2.1 Overview......................................................................................................................21
2.2.2 Getting Started.............................................................................................................21
2.2.3 Configuration Steps .....................................................................................................22
2.3 Enabling Band Steering...........................................................................................................23
2.4 Adding a Wi-Fi Network...........................................................................................................23
2.4.1 Overview......................................................................................................................23
2.4.2 Configuration Steps .....................................................................................................24
2.4.3 Verification and Testing................................................................................................26
2.5 Configuring the Wi-Fi Blocklist or Allowlist..............................................................................27
2.5.1 Overview......................................................................................................................27
2.5.2 Configuration Steps .....................................................................................................27
2.6 Optimizing the Wi-Fi Network..................................................................................................28
2.6.1 Overview......................................................................................................................28
2.6.2 Getting Started.............................................................................................................29
2.6.3 Configuration Steps .....................................................................................................29
2.7 Configuring the Healthy Mode.................................................................................................32
2.8 Enabling Roaming Optimization..............................................................................................33
3 Networks Settings........................................................................................................................... 34
3.1 Configuring Internet Connection Type.....................................................................................34
3.2 Changing the Address of a LAN Port ......................................................................................35
3.3 Changing the MAC Address....................................................................................................36
3.4 Changing the MTU...................................................................................................................37
3.5 Configuring IPv6 Address........................................................................................................38
3.5.1 Configuring the IPv6Address of the WAN Port...........................................................38

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3.5.2 Configuring the IPv6Address of the LAN Port............................................................39
3.6 Enabling Parental Control........................................................................................................41
3.6.1 Setting the Internet Block Periods...............................................................................42
3.6.2 Disabling Parental Control...........................................................................................44
3.7 Configuring XPress..................................................................................................................45
3.8 Configuring Port Mapping........................................................................................................46
3.8.1 Overview......................................................................................................................46
3.8.2 Getting Started.............................................................................................................47
3.8.3 Configuration Steps .....................................................................................................47
3.8.4 Verification and Testing................................................................................................48
3.8.5 Solution to a Test Failure.............................................................................................48
3.8.6 DMZ Configuration Steps ............................................................................................48
3.9 Configuring DHCP Server........................................................................................................49
3.9.1 Overview......................................................................................................................49
3.9.2 Configuration Steps .....................................................................................................49
3.10 Configuring DNS....................................................................................................................51
3.11 Configuring DHCP Option......................................................................................................52
3.12 Configuring DDNS.................................................................................................................52
3.12.1 Overview....................................................................................................................52
3.12.2 Getting Started...........................................................................................................52
3.12.3 Configuration Steps ...................................................................................................53
3.13 Configuring APR Binding.......................................................................................................53
3.13.1 Overview....................................................................................................................53
3.13.2 Configuration Steps ...................................................................................................53

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3.14 Connecting to IPTV................................................................................................................54
3.14.1 Getting Started...........................................................................................................54
3.14.2 IPTV Configuration Steps (VLAN Type) ....................................................................54
3.14.3 IPTV Configuration Steps (IGMP Type).....................................................................55
3.15 Configuring WIFI/IGMP..........................................................................................................56
3.15.1 Overview....................................................................................................................56
3.15.2 Configuration Steps ...................................................................................................56
3.16 Enabling Hardware Acceleration...........................................................................................57
3.17 Configuring Reyee Mesh 3.0.................................................................................................58
3.17.1 Configuration Steps ...................................................................................................58
3.18 Configuring AP Networking....................................................................................................61
3.19 Enabling CWMP.....................................................................................................................62
3.20 Enabling Smart Flow Control.................................................................................................63
3.21 Enabling Port-Based Flow Control ........................................................................................65
3.22 Performing Advanced Network Settings................................................................................65
3.23 Configuring UPnP..................................................................................................................66
3.23.1 Overview....................................................................................................................66
3.23.2 Configuration Steps ...................................................................................................66
3.24 Configuring Connectivity Detection.......................................................................................67
3.25 Enabling Wi-Fi Switch............................................................................................................68
3.26 Configuring PPTP VPN..........................................................................................................69
3.26.1 Overview....................................................................................................................69
3.26.2 Configuring PPTP Server ..........................................................................................69
3.26.3 Configuring PPTP Client............................................................................................71

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3.27 Configuring OpenVPN...........................................................................................................72
3.27.1 Overview....................................................................................................................72
3.27.2 Configuring OpenVPN (Server Mode).......................................................................72
3.27.3 Configuring OpenVPN (Client Mode) ........................................................................76
3.27.4 Typical Configuration Example..................................................................................78
4 Configuring the Repeater Mode...................................................................................................... 85
4.1 Access Point............................................................................................................................85
4.2 Wireless Repeater...................................................................................................................86
4.3 WISP........................................................................................................................................88
5 System Settings .............................................................................................................................. 90
5.1 Switching to PC View...............................................................................................................90
5.2 Configuring the Login Password..............................................................................................90
5.3 Remote Access........................................................................................................................91
5.4 Restoring Factory Settings ......................................................................................................92
5.5 Configuring System Time........................................................................................................93
5.6 Configuring Scheduled Reboot................................................................................................94
5.6.1 Getting Started.............................................................................................................94
5.6.2 Configuration Steps .....................................................................................................94
5.7 Performing Online Upgrade and Displaying the System Version ...........................................95
5.8 Turning On/Off the Indicator....................................................................................................96
5.9 Switching System Language ...................................................................................................97
5.10 Enabling Alerts.......................................................................................................................97
5.11 Diagnosing Network Problems..............................................................................................99
5.12 Network Diagnosis Tools.....................................................................................................100

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5.13 Configuring Config Backup and Import ...............................................................................102
5.14 Configuring Session Timeout Duration................................................................................103
6 FAQs.............................................................................................................................................. 104
6.1 How Do I Restore the Router to Factory Settings?...............................................................104
6.2 What Should I Do If I Forgot the Password?.........................................................................104
6.3 What Should I Do If the System LED Keeps Flashing After the Router is Powered On? ....104

Web-based Configuration Guide Fast Internet Access
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1 Fast Internet Access
1.1 Connecting to the Router
You can open the management page and complete Internet access configuration only after connecting a PC to
the router. You can connect a PC to the router in either of the following ways.
Wired Connection
Connect a local area network (LAN) port of the router to the network port of the PC, and configure Obtain
an IP address automatically on the PC.
Wireless Connection
On a mobile phone or laptop, search for a Wi-Fi network @Ruijie-sXXXX (XXXX is the last four digits of the
MAC address of each device). The default SSID and login address can be found on the bottom label of the
router.
1.2 Logging in
After a PC connects to a router in the initial state, the configuration wizard page pops up. If the configuration
page does not pop up, enter the device IP address into the address bar of the browser to navigate to the login
page, and then enter the password for login.
Table 1-1 Default Configuration
Item
Default Value
Device IP address (http or https)
192.168.110.1
Username/Password
No username and password are required at your first
login and you can configure the router directly.
Enter the IP address of the router (default: 192.168.110.1) or https://192.168.110.1 in the address bar of your
browser, and press Enter. The login page is displayed.
Supported browsers: Google Chrome, and Internet Explorer 9 to 11. If an unsupported browser is used, you
may encounter various errors or problems such as garbled text or formatting errors.
Note
If you enter https://192.168.110.1 in the address bar of your browser, and press Enter, the following page will
be displayed. Click Advanced > Continue to 192.168.110.1(unsafe) to open the login page.

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If you forget your password and enter the incorrect password to log in, you will need to wait for 10 minutes
after each 10 unsuccessful attempts.
If you forget the IP address or password, hold down the Reset button for more than 10 seconds to restore factory
settings. After restoration, you can use the default IP address and password to log in.
Caution
Restoring factory settings will delete existing configuration and you are required to configure Internet access
again at your next login. Therefore, exercise caution when performing this operation.
If you choose to retain the configuration while restoring the device to its factory settings, the device will be
reset to its default configurations while retaining the network settings, Wi-Fi parameters, and time zone
configuration.
If the router in the initial state detects that the IP address of the primary router is 192.168.110.1, the router
automatically changes its own IP address to 192.168.111.1 to avoid an IP address conflict. You may fail to log

Web-based Configuration Guide Fast Internet Access
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in to the router during the IP address change, but can reconnect to the Wi-Fi network and complete
configuration one minute later.
1.3 Internet Access Mode
Router supports two Internet access modes: primary router mode and secondary router mode. In the secondary
router mode, the device can access the Internet through either wired connection or wireless repeating.
Primary Router Mode: This mode is suitable for network creation. The router connects to the Internet through
wired connection, and can manage secondary routers. You are advised to select the device with the best
performance as the primary router. The primary router can work in PPPoE mode, Dynamic Host Configuration
Protocol (DHCP) mode, and static IP address mode.
Secondary Router Mode: On an available network, the router can be connected to the primary router through
either wired or wireless connection to expand the Wi-Fi coverage and increase the number of LAN ports and
wireless access devices.
Note
Wired connection can greatly improve the network stability. You are advised to use wired connection.
1.4 Primary Router Mode
1.4.1 Getting Started
Connect the router to a power supply and connect the LAN port of a modem to the WAN port of the router.
Configure the Internet connection type according to requirements of the local Internet Service Provider (ISP).
Otherwise, the Internet access may fail due to improper configuration. You are advised to contact your local ISP
to confirm the Internet connection type:
Figure out whether the Internet connection type is PPPoE, DHCP mode, or static IP address mode.
In the PPPoE mode, a username, a password, and possibly a service name are needed.
In the static IP address mode, an IP address, a subnet mask, a gateway, and a DNS server need to be
configured.

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1.4.2 Configuration Steps
1. Configuring the Internet Connection Type
Click Start Setup and select the Internet connection type confirmed by the carrier.
DHCP: The router detects whether it can obtain an IP address via DHCP by default. If the router connects to
the Internet successfully, you can click Next without entering an account.
Caution
If the IP address delivered by the primary router is also 192.168.110.0, the router automatically changes
the IP address of its LAN interface to 192.168.111.1 to avoid conflicts. Do not change the configuration of
the primary router by mistake. You can differentiate routers by checking the router model and Wi-Fi
information on the home page.
If the Ethernet cable is unplugged, you are prompted to connect the Ethernet cable first. Click perform
configuration without a cable below to configure and connect the Ethernet cable.
PPPoE: Click PPPoE, and enter the username, password. Click Next.
Static IP: Enter the IP address, subnet mask, gateway, and DNS server, and click Next.

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2. Configuring a Wi-Fi Network
(1) Dual-Band Single SSID: After this function is enabled, the 2.4G SSID will be consistent with the 5G SSID
and the 5G band will be preferred. The 2.4G signal is strong but easily interfered by various wireless signals.
The 5G band boasts fast speed, low latency and less interference. The dual-band integration is abled by
default. You are advised to disable this function. After configuring a 5G SSID, you can get a better Internet
experience by accessing the 5G band in an unobstructed location near the device. You can also enable Dual-
Band Single SSID in the meanwhile. The 5G-capable client will access 5G radio preferentially after the
function is enabled. For details, see 2.3 Enabling Band Steering.
Note
The terms “2.4G” and “5G” mentioned in this document only refer to the channels with the frequency of
2.4GHz and 5GHz, and have nothing to do with the 5G (fifth generation) Mobile Communication
Technology.
(2) Setting the SSID and Wi-Fi password: The device has no Wi-Fi password by default, indicating that the
Wi-Fi network is an open network. You are advised to configure a complex password to enhance the network
security. The password must be a string of 8 to 64 characters, which can contain uppercase and lowercase
letters, digits, and English characters but cannot contain special characters such as single quotation marks
('), double quotation marks (“), or spaces. The SSID (5G) is the name of the 5G radio. If the dual-band
integration is enabled, set only one SSID.
(3) Setting the country or region: The Wi-Fi channel may vary from country to country. To ensure that a client
searches for a Wi-Fi network successfully, you are advised to select the actual country or region.

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(4) Setting time zone: Set the system time. The network time server is enabled by default to provide the time
service. You are advised to select the actual time zone.
(5) Click Next. The Wi-Fi network will be restarted. You need to enter the new Wi-Fi password to connect to the
new Wi-Fi network.
1.4.3 Verification and Testing
You can access the Internet after connecting to the Wi-Fi network. Log in to the management page (the default
address is 192.168.110.1). The main page shows the Internet connection status and real-time upstream and
downstream traffic data.
Note
The mobile phone view of the configuration may not be fully displayed on the vertical screen. You can
view the complete network diagram on the horizontal screen.
Note
If the homepage shows that there is no Internet connection, please ensure that the WAN port is properly
connected to the network cable. If the connection is established and you are still experiencing connectivity
problems, you may click on Click for more information to access the Network Check page to perform a
thorough diagnosis of your network.

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1.4.4 Forgetting the PPPoE Account
Obtain the username and password from the old device.
a Click from the old device
b Connect the old and new routers to a power supply and start them.
c Connect the WAN port of the new router to the modem.
d Connect one end of a cable to the WAN port of the old router and connect the other end to the LAN port
of the new router.
e Click Obtain Account and Password. The new router automatically fetches the PPPoE account of the
old router.

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Web-based Configuration Guide Fast Internet Access
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1.5 Secondary Router Mode
1.5.1 Getting Started
Before configuring the secondary router, configure the primary router and test that the primary router can
access the Internet.
The router supports both wireless and wired connection. If an Ethernet cable is available, you are advised to
connect the secondary router to the primary router through the wired connection.
If no Ethernet cable is available, place the secondary router in a place where it can scan at least two-bar Wi-
Fi signal of the primary router.
1.5.2 Configuration Steps
1. Wired Connection
(1) Connect to the primary router: Use an Ethernet cable to connect the WAN port of the secondary router to the
LAN port of the primary router.
(2) Wait for the SYS LED on the secondary router to be steady on. Then, press the Reyee Mesh button on the
primary router to enable wired connection. The default SSID and password of the secondary router are
automatically synchronized to be the same as those on the primary router.
Note
Make sure that the secondary router is in the factory default state. If the secondary router has been
configured, please first restore it to factory default settings by pressing and holding the reset hole for 10
seconds, and then repeat Step 2.
2. Wireless Connection by using the Reyee Mesh function
(1) Place the second router within 2 meters of the primary router, power it on and wait for it to start up.
(2) Press the Reyee Mesh button on the primary router to complete the wireless Reyee Mesh networking in 2
minutes. The SSID and password of the secondary router are automatically synchronized with those of the
primary router.
(3) Place the secondary router in a location where the Wi-Fi signal needs to be extended, and power it on.

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Caution
No Ethernet cable is required in the wireless repeater mode. The wireless network stability can be affected by
many factors. Therefore, the wired connection is recommended.
3. Wireless Connection by Web configuration
Connect the router to a power supply and log in the Web configuration page, for details, you can see 1.1
Connecting to the Router and 1.2 Logging in.
click Start Setup without connecting an Ethernet cable.
Wireless Repeater
(1) Select Wireless Repeater.
Wireless repeater mode: Click Wireless Repeater, and the SSID of the primary router, and enter the Wi-Fi
password to connect to the primary router.
○In wireless repeater mode, only Wi-Fi signals are extended and the DHCP function is disabled. The IP
addresses of all clients connected to the primary and secondary routers are assigned by the primary
router. If the device connects to the primary router in wireless repeater mode, the WAN port of the device
keeps unchanged. If WAN cable is plugged in, the device automatically switches to the wired repeater
mode.