RusGuard R20-FACE Series User manual

FACE RECOGNITION TERMINALS
R20-FACE (8W/8T/Thermometer/SE)
OPERATIONS MANUAL

General characteristics
The R20-Face is designed to identify a user by reading his biometric data (face). Double
user identification is possible in the Card and Face mode. Terminals with built-in
thermometer perform non-contact temperature measurement and mask check.
Name
R20-Face (8W)
R20-Face (8T)
R20-Face (8W) Thermometer
R20-Face (8T) Thermometer
R20-Face (8W) SE
R20-Face (8T) SE
R20-Face (8W) Thermometer SE
R20-Face (8T) Thermometer SE
Mount
Wall
Fare gate
Wall
Fare gate
Wall
Fare gate
Wall
Fare gate
Thermometer
Yes
Yes
Yes
Yes
Expanded memory
Yes
Yes
Yes
Yes
Terminal should be connected to the RusGuard access control panel via the RS-232
interface to run the “Card and Face” mode. Check the availability of these interfaces
when ordering the access control panel.
Depending on the functionality and installation location, the R20-Face is available in the
following modifications:

Face identification distance
Face identification speed
Non-volatile memory
Screen
Backlight
Camera (2 pcs.)
Interfaces
Power / Consumption
For models with thermometer:
Temperature measurement range
Measurement accuracy
Measurement range
Operating temperature
Humidity
Ingress protection rating
Complete set
For models:
Dimensions and weight:
R20-Face (8W)
R20-Face (8W) with thermometer
R20-Face (8T)
R20-Face (8T) with thermometer
Adjustable within 0.5–4m
<1s
Up to 50,000 users
Up to 100,000 users (SE model)
8” IPS LCD anti-glare touchscreen
Resolution 1080x800 pixels, viewing angle 170 °
Built-in, with white and infrared light
2.0 MP, viewing angle 95.8 °, focal length 5.75mm,
aperture F2.7, WDR
RS-232, Wiegand 26/34/50, Ethernet, Wi-Fi
DС12V / 1А
+34…+42 °С
±0.3 °С
15–30cm
-10…+50 °С
Up to 90%
IP54
Terminal with bracket, 220V power supply,
mounting kit, operations manual, packaging
with bracket / without bracket / weight:
133х272х85.5mm / 133х272х23mm / 1.1kg
133х298х85.5mm / 133х298х23mm / 1.1kg
126х448х113mm / 126х231х23mm / 1.5kg
126х475х113mm / 126х258х23mm / 1.5kg
Terminal-controller communication interface: Wiegand 26/34/50, RS-232.
Terminal-server communication interface: Ethernet 10/100 BASE-T.
Default settings: Password – 12345678, IP address – 10.0.0.150.

Dimensions, installation diagrams
All dimensions are in millimeters.
Fig. 1. Dimensions and mounting holes marking for any R20-Face (8W) modification
Fig. 2. Dimensions and mounting holes marking for any R20-Face (8T) modification

Fig. 3. Recommendations for installation of wall-mounted modifications of R20-Face terminal
Fig. 4. Recommendations for installation of fare gate-mounted modifications of R20-Face terminal
The distance from the fare gate edge to the terminal location point is reference and may vary
depending on the specific model of the fare gate.
To install terminals on fare gates without a horizontal surface, it may be necessary to make
individual brackets on your own.

Connection diagrams
To reduce the interference effect on the Wiegand line, the UTP 4x2x0.52 cable type
is recommended.
When the terminal is powered from an external power supply, it is recommended to
use a cable with a cross-section not thinner than ШВВП (flat copper two-core cable
with PVC insulation) 2x1.5 or analog. After turning on the terminal, make sure that the
voltage is 12-12.2V. In case the voltage is less, increase it at the power supply or use
a cable with a larger cross-section.
Do not forget to connect the terminals to the Ethernet network and configure
the network parameters (see Configuring network parameters).

Connection diagram to access control panel
ACS-102-CE / ACS-105-CE / ACS-202-CE
via Wiegand interface
To reduce the interference effect on the Wiegand line,
the UTP 4x2x0.52 cable type is recommended

To reduce the interference effect on the Wiegand line,
the UTP 4x2x0.52 cable type is recommended
Connection diagram to access control panel
ACS-103-CE
via Wiegand interface

Connection diagram to access control panel
ACS-102-CE, ACS-105-CE, ACS-202-CE
via RS-232 interface

Not all modifications of RusGuard access control panels are equipped with RS-232 port.
Check the availability of these interfaces when ordering the panels.
To reduce the interference effect on the Wiegand line,
the UTP 4x2x0.52 cable type is recommended

Setting-up procedures
Mount the terminal following the recommendations.
Connect the terminal to the Ethernet network, to the access control panel via Wiegand
or RS-232 and supply power to it.
After loading, the terminal operating interface will be displayed on the screen.
Configuring network parameters
The terminal default IP address is 10.0.0.150. There are two ways to change settings:
via the terminal OSD menu or using the configuration utility.
Changing network settings via OSD (on-screen display)
1. To enter the configuration menu, click the ☼ icon in the lower right corner of the screen.
2. Enter the default password – 12345678.
3. Go to the Network Config, in the Current connection, click on (!) and by clicking on the
IP Addr, specify the necessary network settings. When finished, click Save to save the data.
4. Please change the access code for security reasons! For this, go to System Settings –
Password Settings and set a new password.
Changing network settings with the configuration utility
1. Download the utility from www.rgsec.ru/files/ftp/RusGuardFaceConfig.zip
2. Configure the 10.0.0.x network on the PC.
3. Connect the PC to the terminal or to the same network.
4. Run the utility, click Check. the “Serial number” should display the serial number of the
terminal.
5. Set new network settings and click Set.
6. It is recommended to change the factory access password. Enter it in New password and
click Save. Please note that after changing the terminal network settings, it is necessary to
change the corresponding settings on the PC, and enter the new (assigned) IP address of the
terminal in the utility.
Be sure to save the password if you change the preset one. In case of password loss, it can
be reset only at the RusGard service center. This procedure cannot be done remotely.
Terminal configuration in RusGuard Software
System requirements for the correct operation of all terminal modes:
1. RusGuard Software version 2.4.5 or higher: www.rgsec.ru/support/software/programm
2. The access control panel firmware version is not lower than 5.05 (relevant when the terminal
is connected via RS-232 interface): www.rgsec.ru/files/ftp/RusGuardControllerConfig.zip
3. Quickly configure the terminal in RusGuard Software following the detailed video instructions:
www.rgsec.ru/face-recognition#settings

Fig. 5. Selecting a reference employee photo for recognition
In the System Administration module, in the System Configuration section, check the
following boxes:
1. In the “Photos and Images” section through the “Edit” button, check the box for the
employee's photo that will be used for face recognition (Fig. 5). Check only one photo.
2. In the “Biometrics” section through the “Edit” button, check the box next to “No card
types” if your facility does not have separation of employee card types, or select the desired
type of key that will be used for biometrics (Fig. 6). If you use one key for an employee and
do not use the Type assignment to him, then select “No key type” in the biometrics settings.
If you use several keys for an employee, for example Card and Mobile ID, then it is advisable
to assign a Type to the main key, which should be selected when setting up biometrics.
Fig. 6. Configuring recognition without using employee card types

Go to the Hardware configuration, select the controller to which the terminal is connected,
and open the access point settings tab:
1. by Edit button, check the box next to the “Biometric reader” item and specify the IP
address of the terminal connected to this controller (Fig. 7);.
2. when connecting the terminal via the Wiegand interface, set Default in the Reader
interface setting. When connecting the terminal via RS-232 – select the RS-232 item.
3. if necessary, configure other terminal settings such as Recognition type, Recognition
distance, Recognize among multiple faces, etc.
Be sure to complete all actions with the Save button.
To check the correctness of terminal determination in the system, go to the Service functions
tab, select the access point section and make sure that the terminal is connected (Fig. 8).
Fig. 7. Configuring the terminal connected to a specific panel

For a terminal connected via a Wiegand interface, no further configuration is required.
If the terminal is connected via the RS-232 interface, it is necessary to make additional
settings for the Access level:
1. Go to the ACS (Access Control System) configuration, Schedules. Draw up a custom
schedule such as Pass 0-24 (Fig. 9).
2. Go to the Access levels section. Create a new access level and open the Add Access
Point dialog. Select the drawn up Pass schedule and enable the Multi-Factor Authentication
option.
3. For the Card or Face mode, add By face (controller) to the Identification section (Fig. 10).
For the Card and Face mode, add By face to the Controller section (Fig. 11).
4. Save the access point settings.
5. Assign the created Access Level to Employees or Employee Groups.
Fig. 8. Checking the terminal connection to the system
Fig. 9. Drawing up a custom schedule

Рис. 10. Настройки уровня доступа для режима «Карта или лицо»
Fig. 11. Access level settings for Card and Face mode
Fig. 10. Access level settings for Card and Face mode

Recommendations for quality
of photos used for identification
Portrait photos taken on a solid background are best suited for identification,
observing the following guidelines:
● the size of photos used should not exceed 1.3 MB
● the minimum resolution of the face area in the photo is not less than 320x240;
● the distance between the pupils is not less than 60 pixels;
● the recommended head size in the frame is 70% horizontally, subject to the
recommended minimum resolution of the face area;
● head deviation – not more than 15 degrees vertically and horizontally;
● processing by any photo editors for correction (retouching of skin, lighting,
background, etc.) is not recommended;
● photos should be taken with open eyes, gaze directed towards the camera, mouth
closed.

Certificates
R20-Face terminals comply with the requirements of state standards and have
the following certificates:
Certificate of Conformity No. РОСС.RU.НВ25.Н00091 No. 0473446 issued by
the Rus-Test Limited Liability Company, 121357, Moscow, 67, Kutuzovsky
prospect, building 2, apartment V, room 6, office 27.
Declaration of Conformity to the requirements of Eurasian Economic Union
technical regulations EAEU N RU Д-RU.НА66.В.00720/19 dated October 25,
2019, issued by the Testing Laboratory of the PLANTEST Limited Liability
Company, accreditation certificate РОСС RU.33071.ИЛ.000014.
Certificate of Conformity of technical arrangements of transport security
to the requirements for their functional properties No. МВД РФ.03.000460
dated October 29, 2019, issued by the Certification Body for technical
arrangements of transport security of Federal Government Institution
“Scientific and Production Association “Special Equipment and
Communication” of the Ministry of Internal Affairs of Russia.

Warranty
The product warranty is 1 year from the date of sale. The warranty is valid with a completed
warranty card and a seal of the trading organization.
The reasons for warranty obligations termination may be:
● non-observance of operation rules, including installation and connection rules;
● mechanical damage or traces of exposure to water and/or aggressive substances;
● damage caused by careless storage or transportation through the buyer’s fault;
● traces of unskilled interference in the device circuit.
During the warranty period, the manufacturer will fix the arisen faults free of charge. Repairs
are performed in the manufacturer's workshop
Manufacturer: RusGuard JSC
Russian Federation,127273, Moscow, 19, Signalniy proezd.
Tel: [phone]
[email protected]
www.RgSec.ru

Manufacturing number ________________
Day/Month/Year _____________________
R20-Face (8W)
R20-Face (8T)
R20-Face (8W) Thermometer
R20-Face (8T) Thermometer
R20-Face (8W) SE
R20-Face (8T) SE
R20-Face (8W) Thermometer SE
R20-Face (8T) Thermometer SE
V1.0-10-2020
Acceptance and packing
certificate