Aisino V39 POS User manual

Statement
In order to use the terminal safely and correctly, please read this operation guide
carefully before use and deploy the terminal. If you want to know all of the particular
configurations clearly about this terminal, please refer to the related contracts and
agreements of the terminal, or you can consult with the agent.
The pictures and photos in this guide are for reference only. If any of the pictures
and photos do not match to the terminal, please prevail in kind.
Many of the network services in this guide are provided by the 3rd party network
service providers. Therefore, whether or not be able to use these network services are
mainly depending on the 3rd party network service providers.
The company reserves all the rights to this guild. In other words, no individuals
or parties are allowed to copy, excerpt, backup, or change any of the contents in this
guild unless the company says so.
Package Contents
Item Amount
V39 hand-hold mini POS terminal 1
Lithium battery 1
Power adapter 1
USB cable 1
Quick operation guide 1
Certificate of qualification 1
Warranty card 1
Desiccant 1

Security
The installation and use of this product must strictly follow the instructions in
this guide.
Unauthorized disassembly of this device will result in the destruction of the
built-in security key, resulting in disabling to use.
Donot drop, scratch, twist, hit, vibrate the machine or place heavy objects on
the top of it.
Donot use sharp objects to touch or collide with the unit, especially the
display screen. Disobey to do so may cause the display screen to be
damaged or not displayed properly.
Wipe the screen with a soft, slightly moist, and non-maturing fabric to
remove any traces of oil left by fingers. Do not use corrosive cleaners.
This product uses the standard power adapter. Donot use non-standard power
adapters, otherwise they may cause the equipment not being able to function
as usual or cause serious damage.
The power supply of this product must come from the original standard
lithium battery. Please do not use any other non-standard batteries, otherwise
they may cause the device not being able to function as usual or cause
serious damage.
This product is an electrical product. Donot spill any liquid material,
otherwise it may cause the risks of internal short-circuit and seriousdamage
to the device.
Donot insert any metal foreign matters into any interface or port of the
device.
Donot use the device in direct sunlight, high temperature, humid, dusty, or
strong magnetic field environment.
Finding the device damaged or broken down, please stop using the device
immediately and contact the relevant after-sales service department.
Unauthorized repair or maintenance is strictly forbidden.

Product Description
Magnetic card reader⑧
Micro USB port⑨
Power key⑦
SAM card slot⑩
SIM card slot
⑪
Battery charging indicator light②
Contactless indicator light①
Contactless sensing area③Display screen④
Keys⑤
IC card reader⑥

Items Features
Contactless indicator light①
The 4-color indicator provides a status indication for
the operation that may vary depending on the
application configuration.
Battery charging indicator
light②The 2-color battery charging indicator light.
Contactless sensing area③Induction area for contactless IC card reading and
writing.
Display screen④Displays operation, transation information and allows
E-Signature.
Keys⑤Input amount of money and password, confirm or
cancel transactions.
IC card reader⑥IC card reading area.
Power key⑦Control of turning on or off.
Magnetic card reader⑧Magnetic stripe card reader, support bi-direction
swiping.
Micro USB port⑨Used for connecting external PC or other terminals,
allows to do data transmission and battery charging.
SAM card slot⑩SAM card slot
SIM card slot
⑪
SIM card slot
Quick installation
Take out the POS terminal, the battery, the power adapter, and other necessary
parts from the packing box, then follow the steps below fora quick installation.
1 Install and remove the lithium battery:
Install the battery:
①Open the battery cover；
②Insert the plug side of the battery into the battery socket.
③Put the battery into the battery container
④Close the battery cover

Remove the battery:
①Open the battery cover after power-off
②Slightly pull up the battery for a certain height to remove the battery
2 Install the SIM/ SAM (PSAM) card:
①Open the SIM/SAM card cover on the right side of the terminal；
②Follow the silkscreen indication and place each of the needed SIM/ SAM card
separately into the right slot following the direction as the picture showed.
[Cautions]
SIM/ SAM card can notpaste stickers, tags,or other materials thatmay change the
thickness of the card in order to preventnon-smooth installation or disassembly.

Address: 3/F, No.2 Building, Aerospace Information Park, No.18 A, Xingshikou Road, Haidian District, Beijing
Zip code: 100195
Email: i[email protected]
Manufacture name: Vanstone Electronic( Huizhou) Co.,Ltd
Manufacture Address: 4/F, No.12 Building, Aerospace Science and Technology industrial Park, No.51,Zhongkai
Road, Huizhou
Http://www.vanstone.com.cn
Warranty Card
Thank you for purchasing our products!
The warranty period of this product is subject to the warranty period of the
contract, from the date of purchase (based on the date showed on the receipt).
After the warranty expiration, we still provide the life-long maintenance.We
usuallyrequire a payment once for a certain maintenanceand spare part costs from our
customers. Then we will provide the life-long maintenanceto our customers with
extraordinary quality.
When you need to require a repair or a maintenance service, please fill out the
"product failure report form"and send the form along with the warranty card back to
us.
The warranty card is a necessary certification of the Company's warranty service.
Please keep it safe and will not be reissued.
User name
Contact person
User phone
Address
Zip code
Serial number
Date of purchase
Fault description:

Official seal:
Please cut along with dotted line

3 Communication connection
When using GPRS to communicate,please insert the SIM card into the SIM card
slot located on the right side of the terminal. When using Bluetooth to
communicate, please turn on the Bluetooth module on the smart mobile terminal
such as a smartphone or tablet, and search for the Micropayment POS terminal
around to match.
Usage and Operation
Power on / Power off:
Press and hold the on/off key for a few seconds, the device should be turned on
or off.
Magnetic stripe card operation:
When operating a transaction with a magnetic stripe card, please set the track of
the magnetic stripe on the card toward the device and swipe smoothly along with the
track of the magnetic reader on the device.
Contact IC card operation:
IC card reader is located on the bottom of the device. When operating a
transaction with contact IC card, please hold the side of the IC card that is without the
chip, and flat insert the card, the chip side should face up, into the card reader. During
the transaction, the IC card should be kept in the card slot.
Contactless IC card operation:
The IC card should be close to the center of the contactless sensing area, and stay
for approximately 1 second. Do not remove the IC card until the transaction is
successfully accepted.
Troubles and Troubleshooting
Troubles Troubleshooting

Fail to turn on the
device when
pressing the power
key
1. The battery is
exhausted and cannot be recharged. Please
change the battery.
2. The battery is low. Please recharge the battery.
Device is frozen or
has serious mistakes
If the device is frozen or suspended, it may need to be shutdown
or restarted to re-motivate functions.
Cannot find another
Bluetooth device
1. Please ensure that Bluetooth and wireless functions have been
turned on.
2. Please ensure that the device to connect has turned on its
Bluetooth and wireless functions.
3. Please ensure that the POS terminal and the device to connect
are within the maximum Bluetooth range of 10 meters.
If the problem remains the same, please contact customer service.

If the power adapter plug or power cord is damaged, please do not use them in
case of electric shock or fire.
Please do not touch power cord with wet hand or pull out the power adapter like
pulling power cable.
Please do not touch the device and power adapter with wet hand in case of short
circuit, malfunction, or electric shock.
Please stop using the power adapter and contact sales representatives for
exchanging if the power adapter is caught in the rain, getting wet, or affected with
damp seriously.
The power adapter has to meet all of the requirements from the “2.5 Restricted
power supply” in <<GB4943.1 Safety of information technology equipment>>.
If the device has to connect USB ports, please ensure that the USB ports has
USB-IF identification, and its performance is qualified with the USB-IF
requirements.
Cautions for use
Operating environment
Donot use the device in thunderstorms which can cause the device
malfunction or electric shock.
Keep the device away from rain, moisture or liquids containing acidic
substances that can corrode electronic circuit boards.
Do not store or use the device in a dusty or dirty place.
Do not store the device in a high temperature place. High temperature will
shorten the life of the electronic device.
Do not place the device in a super-cooling place. When the temperature of
the device rises, moisture may be formed inside the equipment, which may
damage the circuit board.
Do not try to disassemble the device. Non-professional manipulating will
damage the device.
Do not use a pen, pencil, or other sharp objects to touch the screen surface to

avoid scratching the screen.
Do not drop, strike, or seriously crash the device. Rough behaviors may
damage the device and may cause malfunction.
Accessories requirements
Please use only the battery, power adapter and other accessories that are
authorized by product manufacturer and match to the device. Using
unauthorized and incompatible accessories may cause fire, explosion, or
other dangers.
If using unauthorized accessories, the user may disobey the warranty rules
and countries’ related regulations and may lead to accidents. If users want to
acquire authorized accessories, please contact your sales agents or
distributors.
Power adapter safety
When the device is charged, the power socket should be installed near the
device and should be easy to touch. The charging area of the equipment must
be clean without debris, flammable or chemical substance.
When charging is over or uncharged, please cut off the connection between
the power adapter and the device, and please unplug the charger from the
power socket.
Please do not drop or crash the power adapter. Once the shell of the adapter is
damaged, please contact the agent or distributor who sell the equipment to
exchange the power adapter.
Battery safety
Please do not use short circuit batteries, or contact the battery terminals with
metal or other conductive objects.
Please do not disassemble, squeeze, twist, or cut the battery.
Please do not insert external matter into the battery, contact the battery with
water or other liquid, and expose the battery to open flame, explosion source,
or other risk sources.

Please do not place or store the battery in an over-temperature environment.
Please do not throw the battery into water.
Do not touch the skin or eyes if a battery leak occurs. If you are stained, rinse
the contact area with plenty of water and seek medical attention immediately.
Please do not use broken or damaged battery.
When the standby duration of the device is obviously shorter than usual,
please exchange a new battery.
Cautions
There will be a danger of explosion using the wrong model of battery
The battery must be disposed in accordance with the instructions
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
IMPORTANT NOTE:
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
The device has been tested and comply with FCC SAR limits.

Quick Start Guide
V39 POS terminal
The pictures and photos in this guide are for reference only, please prevail in kind.