SAGEMCOM Dr. Neuhaus ZDUE-LTE-PLUS-VII User manual

ZDUE-LTE-PLUS-VII
User manual

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Copyright Statement
The articles published in this publication are protected by copyright. Translations, reprints,
reproduction and storage in data processing systems require the express permission of Sagemcom
Dr. Neuhaus GmbH.
© 2021 by Sagemcom Dr. Neuhaus GmbH
All rights reserved
Sagemcom Dr. Neuhaus GmbH
Papenreye 65, D-22453 Hamburg
Phone: [phone]
Fax.: [phone]
Internet: www.sagemcom.com/neuhaus
Subject to technical changes.
All trademarks and product names are trademarks, registered trademarks or product names of their
respective owners.
All deliveries and services are provided by Sagemcom Dr. Neuhaus GmbH based on the General
Terms and Conditions of Sagemcom Dr. Neuhaus GmbH in the current version. All information is
based on manufacturer's data. No warranty or liability for incorrect and omitted entries. The contents
of this manual and the technical specifications are subject to change without notice. The descriptions
of the specifications in this manual do not constitute a contract.
Product no. DNT8230
Doc. no. 8230AD011, version 1.1 / February 2021
As of firmware version 8.014 (ZDUE-LTE-PLUS-VII)

Content
ZDUE-LTE-PLUS-VII Page 3 of 62
Classification of the safety instructions
This manual contains information that you must observe for your personal
safety and to avoid damage to property. The instructions for your personal
safety are highlighted by a warning triangle, instructions for property damage
alone are without a warning triangle. Depending on the hazard level, the
warnings are shown in decreasing order as follows.
Danger
means that death or serious bodily injury will occur if the appropriate
precautions are not taken.
Warning
means that death or serious bodily injury may occur if the appropriate
precautions are not taken.
Caution
with warning triangle means that minor personal injury may occur if the
appropriate precautions are not taken.
Caution
without a warning triangle means that property damage may occur if the
appropriate precautions are not taken.
Attention
means that an undesirable result or condition may occur if the corresponding
note is not observed.
If several hazard levels occur, the warning for the highest level is always
used. If the warning triangle is used in a warning against personal injury, a
warning against damage to property may also be added to the same
warning.
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General
The ZDUE-LTE-PLUS-VII complies with the European standard EN 62368-
1, Equipment for audio/video, information, and communication technology -
Part 1: Safety requirements.
The ZDUE-LTE-PLUS-VII is not suitable for connection to IT systems of the
electrical power supply.
Before using the device, carefully read the following safety instructions, the
commissioning instructions in this manual and the installation instructions.
Qualified personnel staff
The associated device/system may only be set up and operated in
conjunction with this documentation. Commissioning and operation of a
device/system may only be carried out by qualified personnel. Qualified
personnel in the sense of the safety instructions in this documentation are
persons who are authorised to commission, earth and label devices,
systems and circuits in accordance with the standards of safety technology.
Intended use
Note the following:
Warning
The device may only be used for the applications specified in the data
sheets and in this document. Faultless and safe operation of the product
requires proper transport, storage, installation and assembly as well as
careful operation and maintenance.
Disconnection from the supply circuit
Warning
In the house installation, an easily accessible, all-pole disconnecting device
is required in the supply circuit. Alternatively, a 1-pole disconnecting device
can be used in the outer conductor of the supply circuit if a distinctive neutral
conductor is introduced in the supply line. Country-specific regulations must
be observed. In Germany, the disconnecting device must at least meet the
requirements of the DIN VDE standard of the 0100 series (cf. CENELEC
HD384; IEC 60364).
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Content
ZDUE-LTE-PLUS-VII Page 5 of 62
Installation fuse
Warning
An installation fuse in accordance with DIN VDE series 0100 (cf. CENELEC
HD384; IEC 60364) must be provided in the house installation, which is
adapted to the cable cross-section of the power supply line. The additional
short-circuit protection must have a disconnecting capacity of I > 1500A.
Transient overvoltages
Warning
The ZDUE-LTE-PLUS-VII is a device of overvoltage category III. If the
ZDUE-LTE-PLUS-VII likely to be exposed to higher transient overvoltages
than those of overvoltage category III when connected, additional protective
measures are required in the installation.
Radio
Warning
Never use the device in areas where the operation of radio equipment is
prohibited. The device contains a radio transmitter that may interfere with
the operation of medical electronic devices such as hearing aids or
pacemakers. Your doctor or the manufacturer of such devices can advise
you.
To prevent data media from being demagnetised, do not store floppy disks,
credit cards or other magnetic data media near the device.
Antenna mounting
Warning
The antenna of the ZDUE-LTE-PLUS-VII may only be installed and operated
at a minimum distance of 20 cm from people.
The antenna must be installed and operated in such a way that it does not
interact with other antennas or equipment.
When using a directional antenna, observe the legal limit for electromagnetic
fields (0 Hz to 300 GHz) in public spaces. For details see recommendations
of the EU Council 1999/519/EC of 12 July 1999.
Attention
When laying the antenna cable, pay attention to the bending radii. Failure to
observe the bending radii of the antenna cable will result in a deterioration of
the transmission and reception characteristics of the device. The minimum
bending radius must not be less than 5 times the cable diameter statically
and 15 times the cable diameter dynamically.
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Mounting an outdoor antenna
Caution
Installation outdoors must be carried out by a qualified person. The
standards DIN EN 60728-11 VDE 0855-1 and DIN VDE 0855-300 as well
as other national installation guidelines for lightning protection must be
followed.
Connection costs
Caution
Please note that data packets are also exchanged during the (re-)
establishment of a connection, during connection attempts to the remote
terminal (e.g. server switched off, wrong destination address, etc.) as well
as to maintain a connection, which may be subject to charges depending on
the mobile phone contract.
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Content
ZDUE-LTE-PLUS-VII Page 7 of 62
Table of contents
1How it works................................................................................................................................... 9
1.1 Intended use.......................................................................................................................... 9
1.2 Topologies............................................................................................................................. 9
1.3 Meter mode (IP server and IP telemetry mode).................................................................. 10
1.4 AT mode.............................................................................................................................. 11
1.5 Connection of meters .......................................................................................................... 11
1.6 Access protection................................................................................................................ 11
1.7 Timer and module reset ...................................................................................................... 12
1.8 Configuration (parameterisation) and firmware update....................................................... 12
2Operating elements, connections and function displays........................................................ 13
2.1 Overview.............................................................................................................................. 13
2.2 Service button...................................................................................................................... 13
2.3 DIP switch............................................................................................................................ 13
2.4 Function indicators ( LEDs)................................................................................................. 14
2.5 Connections on the terminal block, RJ45 socket................................................................ 15
3Commissioning............................................................................................................................ 16
3.1 Inserting the SIM card......................................................................................................... 16
3.2 Connect meter..................................................................................................................... 17
3.3 Connecting the ZDUE-LTE-PLUS-VII to the supply voltage............................................... 17
3.4 Attach and connect the antenna.......................................................................................... 18
3.5 Configure the device if required .......................................................................................... 19
3.6 Setting and Unlocking the SIM PIN..................................................................................... 19
4Interfaces...................................................................................................................................... 20
4.1 The mobile radio interface................................................................................................... 20
4.2 Meter interfaces................................................................................................................... 20
4.3 Interface types..................................................................................................................... 21
4.4 Auxiliary voltage source ...................................................................................................... 23
5Operation in AT mode ................................................................................................................. 24
6Operation in meter mode............................................................................................................ 25
6.1 Communication according to EN 62056-21 ........................................................................ 25
6.2 Establishing a connection to the mobile network................................................................ 26
6.3 IP server mode.................................................................................................................... 29
6.3.1 Parameter.................................................................................................................. 30
6.3.2 Access protection...................................................................................................... 30
6.4 IP telemetry mode ............................................................................................................... 31
6.4.1 Parameter.................................................................................................................. 32
7Configuration ............................................................................................................................... 33
7.1 Parameter............................................................................................................................ 33
7.2 Writing and reading the parameters.................................................................................... 34
7.3 Parameter classes............................................................................................................... 35
7.3.1 Representation.......................................................................................................... 35
7.3.2 Class 79 - General operating parameters................................................................. 36
7.3.3 Classes 60/61 - Access parameters LTE/GPRS ...................................................... 38
7.3.4 Class 82 - Parameter IP server................................................................................. 40
7.3.5 Class 70 - IP Telemetry Client (1st IPT Master) ....................................................... 43
7.3.6 Class 76 - P-Telemetry Client (2nd IPT Master)....................................................... 45
7.3.7 Class 78 - Delay parameters..................................................................................... 46
8Register data set of the ZDUE-LTE-PLUS-VII............................................................................ 47
9Communication commands according to EN 62056-21 .......................................................... 49
9.1 Error messages................................................................................................................... 49
9.2Set password....................................................................................................................... 50
9.3 Parameterisation commands............................................................................................... 50
9.3.1 Write class (complete)............................................................................................... 51
9.3.2 Class reading in sub-blocks...................................................................................... 52
9.3.3 Parameter transfer command ................................................................................... 52
9.3.4 Time / date commands.............................................................................................. 53

Content
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9.4 Operating status word......................................................................................................... 53
9.4.1 Read status word ...................................................................................................... 55
9.4.2 Reset status word...................................................................................................... 55
9.5 Service commands.............................................................................................................. 55
9.5.1 Parameter reset to factory configuration................................................................... 55
9.5.2 Remote reset............................................................................................................. 55
9.5.3 Write PIN................................................................................................................... 56
9.5.4 Read out parameter checksum................................................................................. 56
9.5.5 Read out the firmware version of the ZDUE............................................................. 56
9.5.6 Read the firmware version of the radio module........................................................ 56
9.5.7 Read version of the booter........................................................................................ 56
9.5.8 Read out the position of the DIP switches/parameter status.................................... 57
9.5.9 Read mobile radio operating/module parameters..................................................... 57
9.5.10Read out unique serial number:................................................................................ 57
9.5.11Read LTE/GPRS operating parameters.................................................................... 58
10 Maintenance/troubleshooting..................................................................................................... 59
10.1 Maintenance........................................................................................................................ 59
10.2 Troubleshooting................................................................................................................... 59
11 Transport, storage and disposal................................................................................................ 60
11.1 Transport............................................................................................................................. 60
11.2 Storage................................................................................................................................ 60
11.3 Disposal............................................................................................................................... 60
12 Technical data.............................................................................................................................. 61

How it works
ZDUE-LTE-PLUS-VII Page 9 of 62
1 How it works
1.1 Intended use
The ZDUE-LTE-PLUS-VII is a meter data transmission device. It is used
for remote query and remote monitoring of electricity meters as well as
meters for other media.
Data transmission for remote retrieval and remote monitoring takes place via
an IP connection of a mobile network (LTE, GSM/GPRS or UMTS).
Attention
The ZDUE-LTE-PLUS-VII is not suitable for communication via GSM dial-up
connections (CSD = Circuit Switched Data).
1.2 Topologies
The ZDUE-LTE-PLUS-VII uses the IP data service of a mobile network (LTE,
GSM/GPRS, UMTS) for data transmission for remote enquiry and remote
monitoring.
The ZDUE-LTE-PLUS-VII offers a choice of two communication modes ...
... IP server mode
Mobile
Radio
Net
Head-End-System
Meter data and configuration
via TCP/IP
Internet /
Intranet
ZDUE with
TCP/IP Server
Meter
... IP telemetry Mode (IPT)
Mobile
Radio
Net
Head-End-System
Meter data and configuration
via IP telemetry connection
Internet /
Intranet
ZDUE as
IP-Telemetry-Client
Meter
IPT-Master, e.g.
TAINY SwitchingCenter

How it works
Page 10 of 62
1.3 Meter mode (IP server and IP telemetry mode)
In meter mode, the ZDUE-LTE-PLUS-VII connects independently to the
mobile network after a restart and establishes operational readiness. For this
purpose, the ZDUE-LTE-PLUS-VII must be parameterised beforehand.
Communication with the head end system is either via a TCP/IP connection
with the ZDUE-LTE-PLUS-VII as the server or via an IP telemetry
connection.
Transparent
communication
In IP server mode and in IP telemetry mode, the ZDUE-LTE-PLUS-VII
receives data from the head end system and forwards them to the
connected meters without changing their content.
In the opposite direction, the ZDUE-LTE-PLUS-VII data from the connected
meters and sends this data to the head end system without changing its
content.
Control /
parameterisation per
EN 62056-21
If the ZDUE-LTE-PLUS-VII recognises parameterisation commands in the
format according to EN 62056-21 in the data coming from the head end
system which are addressed to the ZDUE-LTE-PLUS-VII itself, these
commands will not be forwarded to the connected meters but answered by
the ZDUE-LTE-PLUS-VII.
IP server mode
The integrated mobile radio module of the ZDUE-LTE-PLUS-VII establishes
an IP data connection to the mobile radio network after a restart.
IP server mode
In IP server mode, the ZDUE-LTE-PLUS-VII automatically sets up an
IP server.
The head end system can then establish a TCP/IP connection to this
server.
Telegrams can be exchanged between the head end system and the
meter or the ZDUE-LTE-PLUS-VII via this TCP/IP connection.
IP telemetry mode
IP telemetry mode
In IP telemetry mode, the ZDUE-LTE-PLUS-VII connects to an IPT
master via an IP telemetry connection.
The head end system that is also connected to the IPT master can
then connect to the ZDUE-LTE-PLUS-VII via an IPT-CS connection.
Telegrams can be exchanged between the head end system and the
meter or the ZDUE-LTE-PLUS-VII via this IP telemetry connection.
The ZDUE-LTE-PLUS-VII reacts to the telegrams transmitted by the head
end system as follows:
It connects to the meters connected to its interfaces (CL1, RS-232,
RS-485).
It accepts and executes parameterisation commands.