SalvationData Data Recovery System User manual

DRS (Data Recovery System)
User Manual
V1.3

Contents
1. Introduction.................................................................................................1
2. Software Installation and Registration ............................................................3
2.1. Recommended Configuration of PC ..................................................3
2.2. Software Installation ........................................................................3
2.3. Software Registration.......................................................................4
2.4. Software Update..............................................................................6
3. Configuration and functions ..........................................................................7
3.1. Main Screen....................................................................................7
3.2. Settings ..........................................................................................9
3.2.1. Read and Write Control............................................................10
3.2.2. Data Imaging Setting ...............................................................11
3.2.3. Write Driver Options ...............................................................13
3.2.4. Cache Settings ........................................................................14
3.3. Indicators......................................................................................14
3.4. Monitor ........................................................................................17
3.4.1. Power Monitor........................................................................17
3.4.2. Control Center ........................................................................18
3.4.3. Real-time Data........................................................................20
3.4.4. Real-time Log.........................................................................21
4. Operation ..................................................................................................22

4.1. File Recovery & File Carving .........................................................22
4.1.1. Add Data Source.....................................................................23
4.1.2. Scan Mode Options .................................................................24
4.1.3. Document Preview ..................................................................32
4.2. Disk Diagnostics & Firmware Recovery ..........................................38
4.2.1. Quick Diagnostics ...................................................................39
4.2.2. Bad Sector Scan......................................................................40
4.2.3. Sector View ............................................................................42
4.2.4. Firmware Recovery .................................................................44
4.3. Forensic Imaging & Disk Duplication..............................................67
4.3.1. Quick Imaging ........................................................................68
4.3.2. Advanced Imaging ..................................................................71
4.3.2.1. Selective Image.................................................................74
4.3.2.2. Data Block Operations.......................................................75
5. Create Report.............................................................................................76
6. Notice.......................................................................................................79
7. Help & Support..........................................................................................80

1. Introduction
DRS( Data Recovery System ) is a professional and intelligent data recovery solution
produced by XLY Salvationdata Technology INC. The system is integrated with the
latest logical recovery technology of data lost, supports diagnosis and repairing of
drives with physical malfunction, and can deal with data recovery in some extreme
environments.
As the 5th generation, DRS is the replacement product of Data Compass and HD
Doctor, it includes all functions of DC and HD Doctor. DRS-V is integrated with
functions as data recovery, HDD firmware fixing and high-speed imaging. More
functional features as fragment recovery, RAIDx automatic reallocation, break-point
recovery, USB3.0 support have been included as well.
With guided operation and premier UI design, DRS is extremely easy to operate
through many "one-key fix" functions. Abundant user materials and thoughtful tips
turn DRS into a “do it yourself” data recovery device, which means you no longer
need to spend much time and energy in learning about basics and building
experiences to improve the achievement rate.

Pic. 1-1 Main Screen
Core functions:
Lost Data/Partitions Recovery
Automatic RAIDx Reallocation
One-key Diagnosis
Media Short-circuit Prevention
HDD Firmware Restoration
Auto Process of Reading from Malfunctioned Drives
Instant HDD Status

2. Software Installation and Registration
If the DRS you purchased is the portable version (DRS hardware unit only),
please prepare a PC by yourself, and install the software system.
2.1. Recommended Configuration of PC
For the best performance, the PC specification is recommended as the following:
Desktop
Laptop
CPU
Intel Core I7-4790
Intel Core I7-6500U
Memory
16GB
8GB
HDD
120GB SSD
Display
resolution
1920×1080（1080p）
Port
USB 3.0 * 2
OS
Win7/8/10 64bit OS
2.2. Software Installation
Double click DRS installation package
①
, and proceed
①
Numbers behind the last point of the file name is the version number. Version number in the picture is

step by step until the process completed.
Note: software must be used together with SalvationDATA DRS hardware unit.
For the best performance, it is better to be installed into the default path of the
program.
2.3. Software Registration
If the product you purchase is not the all-in-one version or workstation, it should
be registered at the first time. The procedures are as following.
1) Run DRS, the program will automatically popup a dialog as following.
just an example.

Pic. 2-1 Product Registration Information
2) Write down SN and trial SN, send it to the contact person of the company.
3) We will provide you the key file as soon as SN received.
4) When you get the key file, please click “Load” button and confirm when it is
completed. The program will be able to be used.
If you get any problems or question, please contact us by the Help & Support part
at the end of the document.

2.4. Software Update
In the authorized period, you can get updates by following two methods.
Update Online: with Internet connection, the program will update automatically
in initialization process. As an option, you can update the system manually by the
update button in settings.
Reinstallation: if you cannot access Internet, you can acquire the latest version
from the sales. Then you can reinstall the program to update.
Pic. 2-2 Reinstallation requires an uninstallation of the current version
To avoid interruption by the last version, you can delete “Data” folder after the
update is completed.

3. Configuration and functions
3.1. Main Screen
Pic. 3-1 Main Screen
Introduction:
①Task List & Tool Box & Monitor
: Click to open the Task List, click the button to add a new DRS
process.
: Click to open the Tool Box, shown as below:

Pic. 3-2 Tool Box
: Click to open Monitor, see 3.4 for Monitor details.
②System Settings
：Minimize the DRS software UI.
：Click it back to the main screen anytime.
：Click it to show settings, update, about and exit functions.
③The third section, which shows the 3 major functions of DRS.
Data Recovery: support multiple storage media including HDD, USB drive, SD
card, TF card, memory stick and image files as .DD file.
Physical Diagnosis: includes 4 major functions as Quick diagnosis, Scan Bad
Sectors, Sectors View and Firmware Fix.
Data Imaging: support Quick imaging of normal drives and Advanced imaging of

drives with bad sectors.
④Description of current operation
⑤Status bar of HDD information
It shows basic information of drives connected, such as the brand, capacity,
prototype, SN, connection method and errors while reading the drive.
Pic. 3-3 State Register
Click refresh button to acquiring the basic information of the drive.
Pic. 3-4 State Register
3.2. Settings
Pic. 3-5 Dropdown menu
Setting: includes settings of Read and Write Control, Data imaging, Write Driver
Options and Cache.

Update: click to detect whether there are new version of DRS.
About: information of DRS Version, Firmware Version, Registration Information
and Contact Information.
Exit: click to exit the program.
3.2.1. Read and Write Control
Pic. 3-6 Read Setting
Power Switch: green for power-on, red for power-off.
Read Control: green for HDD read active, red for the inactive.
Motor Switch: green for motor power-on, red for power-off. It can control the
motor power supply without DRS power disconnected.
Pre-read Control: green for pre-read active, red for the inactive. It can pre-read

sectors of HDD. Please disable it if the drive has many bad sectors for OS not
stuck.
Write Control: green for source drive read active, red for the inactive.
Auto Reset: green for the active, red for the inactive. When it is active, DRS will
automatically restart the system once the stuck occurred.
Read Intensity: data blocks count by each time read.
Read Speed: UDMA mode and PIO mode.
Datalink Switch: green for data link share active, red for the inactive. It can
enable other forensics software access data on the drive connected with DRS.
Disk Reset: click to make all registers set to default, as HDD restart.
3.2.2. Data Imaging Setting

Pic. 3-7 Imaging setting
Direction: support reading start from the first LBA or the last. The default setting
is forward by the first.
Speed: high speed and low speed mode. It is better to be low speed mode while
terrible bad sectors there, and high speed mode while normal condition or slight
bad sectors.
Bad Block: the read intensity of bad blocks.
Blocks: the read intensity of normal blocks.
Parameters: green for acquiring HDD parameters, red for not. For drives with
malfunctioned firmware, the function should be disabled to avoid long time of
busy status.
Sectors: if parameters acquiring enabled, the Sectors is used for setting the
capacity of HDD.
Load Partitions: green for partition load active, red for the inactive.
Disk Auto Reset: it used for enable auto-reset of HDD while the system stuck.

3.2.3. Write Driver Options
Pic. 3-8 Write driver options
It is used to avoid write failure while setting data imaging. On Windows7/8, there
is partition protection of HDD. That’s when we should enable it.

3.2.4. Cache Settings
Pic. 3-9 Cache setting
Clear Cache: click to remove all the temporary files while the system processing.
Default Location: green for existed system default location, red for not.
Cache Location: to choose a location to save cache files.
3.3. Indicators
Pic. 3-10 Indicators instruction
Pull up to show the instructions of indicators. The instructions will pop up above
the status bar in the bottom.

Connect: green for normal source drive connection, red for errors in the
connection, of which you should check the condition.
Read: green for source drive readable, lights-off for read disabled. It has been set
to active by default.
Write: green for source drive writable, lights-off for write disabled. It has been set
to inactive by default.
S/C: Short-circuit error may occur while red light there. Green light for power
normal and lights off for no Short-circuit error.
Power: the power supply status.
Motor: green for source drive motor work normal, red for the abnormal.
Pre-read: green for pre-read active, lights-off for the inactive. The function can be
enabled or disabled in the setting of “Read and Write Control”. The default is
disabled.
UDMA: green for high speed UDMA mode of reading, lights-off for low speed
PIO mode of reading. The function can be switched in the setting of “Read and
Write Control”. The default is UDMA mode.
BSY: Drive Busy status, red for possible firmware or heads error which cannot
read/write from/into the drive. If there is lights-off, please check DRD indicator
status.
DRD: Drive Ready Status, green for source drive ready, when it can normally
read/write from/into the drive.

ERR: red for error occurs while reading/writing data from/into source drive and it
will be recorded into error count of HDD basic information.
DSC: Drive Seek Complete, green for source drive pre-inspection passed and
seek complete.
DRQ: Drive Request status, green for source drive receiving information
exchange.
CRR: Correction, red for data modified/corrected.
IDX: Indexing files
ERRC: Error of Command sending, red for error occurs while sending command
to the drive.

3.4. Monitor
3.4.1. Power Monitor
Pic. 3-11 Disk Monitor
Square ①: Disk power supply and current value
Square ②: Press Table, to change display style.
Square ③: Press to zoom a specified display area, press to restore
display to default, press to refresh .
Square ④: Indicators. Red lights indicate errors, green lights indicate normal.
BBK: Bad blocks.
UNC: Verification error, also called ECC.