Sammix DW10 User manual

USER MANUAL
Digital photo frame
V2.0
Model: DW10

CONTENTS OF BOX
FRAME FEATURES
Digital photo frame
Stand Power Adapter with
Power Cable
Warranty card User Manual
Motion sensor lens
USER MANUAL
Wifi Cloud Photo Frame 10.1inch
English
12
Warranty card
Wifi Cloud Photo Frame 10.1inch
①
②⑤⑥
⑩
⑨
⑧
⑦
③④
Power on/off button
Lock button
Removable bracket
Wall-mounted hole
Loudspeaker
Reset slot
Micro USB
Micro SD
DC
①
②
③
④
⑤
⑥
⑦
⑧
⑨
⑩
⑤
V2.0

GETTING STARTED
1. Install the stand
Hook on the frame stand on the back. You can place the frame either in landscape or
portrait (we recommend you place it in landscape during the first setup). You can
also mount the frame on the wall with the Wall Mount Hole on the back.
2. Power on
Connect the Power Cable to your frame and plug the Power Adapter into the wall
socket, the frame will enter the system in seconds.
3. Initial settings
There are several initial settings (Wifi, Device info, Sleep Mode, etc.) when you
enter the system for the first time.
4. Connect to Wifi
Select the Wifi network you would like to connect and enter the password if required.
If your Wifi network is not on the list, move your frame closer to your router, wait for
seconds and check it again.
Note:
①The frame supports 2.4GHz Wifi network only.
②Private Wifi network is highly recommended.
OURPHOTO APP
1. Download the OurPhoto App
Please download and install the OurPhoto App in your smartphone or tablet by
searching OurPhoto in the App Store or Google Play.
2. Log in your account in the App
①
③ Then click Submit to complete the account registration.
3 4
Open OurPhoto App, select Sign Up and fill in all the required information (if
you already have an account, please log in directly).
②Enter an email address to finish sign-up. The email address could help you
find the password if you forgot it.

OUR PHOTO
Username
Password
LOGIN
Forgot Password? Sign Up
Username
Password
Verify password
Email
Submit
Log In Sign Up
3. Invite friends to download and log in the App
If your friends or families would like to share their photos and videos to your frame
via App, we recommend they download and install the OurPhoto App in their
smartphones or tablets, and log in their accounts in the App (refer to step 2).
BIND YOUR FRAME
1. Bind your frame with App
Following instructions are only applicable to the frame owner or the user who is the
first one to bind the frame.
①Please confirm you have signed in OurPhoto App.
②Select Devices.
③Click the “+” next to My Devices
.
④Enter the Frame ID.
Note: Frame ID is a 6-digit series number which can be found in your frame,
Settings → Device Info.
⑤Create a Device Name for your frame.
Note: We recommend you to name your frame after the Frame ID for easy
identification, for example, Frame ID is 123456, please name your frame
Frame123456.
⑥Create a unique email account for your frame.
Note: We recommend you to create the account with the Frame ID for easy
identification, for example, Frame ID is 123456, please create such an
email account [email protected].
⑦Then click Bind.
Devices Messages
Video
Photo
Media
My Devices
Bound Devices
Back Devices
Device name frame123456
Device Email [e-mail]
Frame ID 123456
Bind
Devices Devices Bind
5 6

⑧Confirm the binding request on your frame, Settings → User Management →
Pending User Requests, click Accept.
Note: Please make sure that you turn on the "Accept New Users" to accept
binding request.
⑨Now this account is bound to your frame, and it will be the main account of your
frame.
Settings
Device Info Accept new users
Users
User Management
PC Control
Wifi
Album Settings
System Settings
About
Pending User Requests
User 1 Refuse Accept
①Make sure your friends have downloaded the OurPhoto App and logged in
their accounts in the App.
②On their way, operate in the App with their accounts, select Devices → Bound
Devices, then click “+”.
③Enter the Frame ID.
Note: Frame ID is a 6-digit series number which can be found in your frame,
Settings → Device Info. Please inform this Frame ID to your friends.
④Create a Device Name for the frame.
Note: We recommend your friends to name the frame after the Frame ID for easy
identification, for example, Frame ID is 123456, please name the frame
Frame123456.
⑤Then click Bind.
Devices Messages
Video
Photo
Media
My Devices
Bound Devices
Back Devices
Device name frame123456
Frame ID 123456
Bind
Devices Devices Bind
Settings
Device Info Accept new users
Users
User Management
PC Control
Wifi
Album Settings
System Settings
About
User 1
Pending User Requests
User 2 User 3
User 4 Refuse Accept
Note: The above screen shot is for reference, please update to the latest firmware
version.
Note: The above screen shot is for reference, please update to the latest firmware
version.
2. Invite others to bind your frame with App
Following instructions are only applicable to the non-frame owner to bind the frame.
And binding requires the frame owner to operate and confirm on the frame.
⑥On your way, you confirm the binding request on your frame, Settings →
User Management → Pending User Requests, click Accept.
⑦You can find the bound users in User Management interface.
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UPLOAD PHOTOS AND VIDEOS
1. Upload photos and videos via App
①Open OurPhoto App and log in your account. Make sure you have bound
your account to your frame before.
②Click Media to upload your photos or videos in your smartphone or tablet.
Select the photos or videos you would like to upload, and choose the frame you
would like to send to. Click the right arrow icon to confirm.
③Click Photo or Video to take new photos or videos,
and choose the frame you would like to send to.
Click the right arrow icon to confirm.
④Your photos or videos will be received in
seconds, you can check the photo or video library
on the frame.
Note:
•Video clip is limited to 30 seconds or 100MB.
•The App support sending Full Image to the frame.
Please check your App version is 1.1.94 (iOS)/
1.0.4 (Android) or above.
•You could check the messages when the photos
and videos were sent out successfully.
3. Bind your frame with Email
You and your friends can also bind your email accounts to the frame, so that you
can share photos to the frame via email.
①Send an email with the subject “bd + Frame ID” to the email account of your
frame [email protected] ( the one you created when you bound your frame). For
example, Frame ID is 123456, thus send an email with the subject “bd123456” to
the email account of your frame.
②Wait for seconds, you will receive a confirm email from OurPhoto team, and
your email account is successfully bound to the frame. You can also find the bound
email accounts in User Management interface.
Devices Messages
Video
Photo
Media
910
2. Upload photos via Email
Send an email with photos as attachments to the email address of the frame. Your
photos will be received in seconds, you can check the photo library on the frame.
Note: Videos cannot be uploaded via email.
3 Upload photos and videos via SD card
①Insert SD card into the frame, and wait for seconds, the frame will let you know
when the SD card is successfully connected.
②Enter Photo or Video library, click SD card and you will see all the photos or
videos stored in the SD card.
③Click More icon at the right upper corner, and select the photos or videos you
would like to import to the internal memory of the frame.
④Click Share icon at the top then choose OK to import the photos or videos.
⑤Your photos or videos will be received in seconds, you can check the photo or
video library on the frame.
Note:
•Max support 32GB SD card.
• If you have too many files stored in the SD card, it will take more time to read.
• The system will protect and lock the SD card, if there is no action after the SD card
has been inserted for a while. To activate it, you need to take it out and insert again.
•Please remove all your external devices when you reset the photo frame.

DELETE PHOTOS AND VIDEOS
1. Delete files in Photo or Video library
①Enter Photo or Video library and choose Internal Storage, you will see all
the photos or videos stored in the internal memory.
②Click More icon at the right upper corner, and select the photos or videos
you would like to delete from your frame.
③Click Delete icon at the top then choose OK to delete the photos or videos.
2. Delete files on slideshow
①During the photos or videos are displayed on the screen, tap the photos or
videos you would like to delete.
②Click Delete icon on the menu below, then choose OK to delete the photos
or videos.
3. Delete files in Album Settings
Delete all the photos from internal storage.
MAIN MENU
Device Info
You can find the Frame ID and App download information.
User Management
Turn on/off the Accept New Users button to receive or reject new user requests. You
can see and manage the bound users under the Users. Click the account you want to
manage, and a submenu will allow you to view the account’s photos, remark name,
delete user and delete user & photos.
Accept or refuse the New User Requests under the Pending User Requests.
Wi-Fi
You can choose the Wifi network you would like to connect on the list.
Album Settings
1. Full Screen
Turn on the button to make the photo displayed in full screen.
2. Slideshow
You can set Slideshow time (from 15 seconds to 30 minutes) to make the frame
automatically displays photos after a period time of inactivity. Or you could choose
Never to close this feature.
3. Description
You could chose to show the description while viewing photos
4. Background Music
5. Slideshow Mode
You can choose either Sequential or Random mode to display photos.
6. Slideshow Interval
You can set Slideshow Interval (from 5 seconds to 60 minutes) to adjust the
duration of each photo displays Or you could choose Never to close this feature.
7. Slideshow Transition Effect
You can choose the effect of slideshow transition.
8. Delete Photos
Delete all the photos from internal storage.
9. Restore default settings
It will remove all your user info, settings and files on your frame.
11 12

FAQ
1. Do I have to keep this photo frame plugged all the time?
Yes, you have to keep it plugged in to keep the frame on as it has no built-in battery.
2. Does this frame have to be Wifi connected to work or just in the setup process?
This frame needs to connect to a Wifi network for setup, receiving new photos/
videos, receive user requests and software updates. Other than that, the frame can
only play the photos/videos without Wifi connection.
3. Why this frame cannot connect to Wifi?
It supports only 2.4GHz Wifi network, select the Wifi network you would like to
connect and enter the password correctly if required. If your Wifi network is NOT on
the list, move your frame closer to your router or restart your frame, wait for seconds
and check it again. Also you could try to share your smartphonts' hotspot to check.
4. Can this frame be hanged on the wall?
You can hang it on the wall by the wall mount hole on the back.
5. Can I place the frame in portrait or landscape position?
It can be positioned landscape or portrait after the Auto-rotate setting is on.
System Settings
1. Sound
You can adjust the Media Volume as you like.
2. Display
· Brightness
You can adjust the Brightness as you like.
· Suspended ball
Turn on this button, a suspended ball will appear on the screen. It is a quick
navigation key to help you easily go to Home page and adjust the volume.
· Motion Sensor (Turn off at default.)
· Auto-rotate screen
Turn on this button, the display will automatically adjust to either landscape
or portrait position according to the frame placement.
3. Date and Time
You can set date and time according to your preference.
4. Language
Choose the system language. English, Français, Deutsch, Italiano, Español, 日本語
5. Auto On & Off
You can set the Auto-On/Off time to make the frame automatically on and off.
6. Factory data reset
· Please disconnect your frame to Wifi network first.
· Uncheck the “Delete all users and restore the device to inactive”.
· Click OK to reset your frame.
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About
You can find all the related information about this frame.
Note: Please update the system as soon as possible when the frame receives
system updates notification.

English
15 16
11. Where do the photos and video store?
All the received photos and videos will be stored in the built-in 16GB memory, it is
estimated to keep over 40,000 photos of 300KB/pc. The SAMMIX server will only
cache the data for 30 days, and all the photos will be encrypted and deleted after 30
days. It can enable your photo frame to receive the photos sent when the photo frame
is offline.
12. How can I delete photos and videos?
Enter Photo or Video Library, click “more” button on the upper right corner . Select the
photos or videos you would like to delete and click “delete”.
13. Can I export the photos and videos?
You can export photos and videos via extended SD card (max support 32GB) . After
SD card inserts in the port, you can select the photos and videos you would like to
export in the Internal Storage, click “share” to export your files.
14. Is it possible to manage the photos and videos in the frame remotely?
You can only manage/export/delete photos and videos in the frame directly. The app
won't keep photos and videos for privacy and safety concerns.
15. Can this frame automatically turn on/off at a specific time?
You can enter Auto On/Off setting and set the auto on/off time as you want.
6. Where can I find the Frame ID?
Frame ID is a 6-digit series number which can be found in your frame, Settings →
Device Info.
7. Why I cannot bind my frame via App?
If you are the frame owner or the first to bind the frame, please follow the instructions
“Bind your frame with App” to bind the frame, if you are non-frame owner, please
follow the instructions “Invite others to bind your frame with App” to bind the frame.
After sending binding request from App, it requires frame owner operate on the photo
frame and click “Accept” under the User Management menu. If the binding succeeds,
the user account will appear on the Users.
8. How do I unbind an account?
If you would like to unbind an Email or App account, please go to the User
Management menu and click the bound user you want to delete, you will see there is
an option for deleting user.
9. Can I share photos and videos to the frame?
Yes, you can share both photos and videos (max 30 seconds or 100MB) to the frame.
10. Can I transfer photos or videos from a computer ?
Yes, you can transfer your files from computer by using a micro USB.

English
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For any inquiries with SAMMIX products, please feel free to contact us, we will
respond within 24 hours.
E-mail: [email protected]
Official website: www.jenoteck.com
CONTACT US
16. Can I adjust the speed the photos changes?
You can choose your preferred slideshow mode, interval and transition effect in
Album Settings.
17. Can I cycle pictures and videos together?
You could only play photos or videos separately.
18. How can I upload hundreds of photos or videos to the frame?
You could choose import photos to the frame via a Micro SD card, or plug in a
micro USB to a computer, where the frame could be recognized as an internal
storage. You could drag photos from computer to the Picture folder and videos
to the Movies folder.
19. How can the frame display one photo?
You could select the "Never" in slideshow interval under Album Settings of the
frame settings or tap on the single photo and set the slideshow interval on it. Or
you could put the one photo from Internal Storage to "Favorites" folder to
separate it.
20. How to display the photos by sequence?
The frame could not recognize the name of the photos like laptops, it could
only sequence the photos by the time it receives.
If you cannot find the answer for your question, please contact our customer
support team, thank you.
FCC STATEMENT
1.This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures: Reorient or relocate
the receiving antenna. Increase the separation between the
equipment and receiver. Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected. Consult the dealer
or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm
between the radiator & your body