Samsung ProXpress C268x series User manual

User’s GuideUser’s Guide
Thank you for purchasing a Samsung product.
This guide provides information concerning installation, operation and
troubleshooting on various operating system.

2
1. Introduction
Key benefits 8
Features by model 10
Useful to know 12
About this user’s guide 13
Safety information 14
Machine overview 20
Control panel overview 23
Turning on the machine 24
Understanding the LEDs 25
Display screen and useful button 28
Understanding the pop-up keyboard 32
2. Software Installation
Installing the driver 34
Reinstalling the driver 37
3. Using a Network-Connected
Machine
Network environment 40
Accessing network setup 41
Network settings (TCP/IP) 42
Setting IP address 44
Installing driver over the network 48
Wireless network setup (Optional) 55
4. Media and Tray
Preparing originals 64
Loading originals 65
Selecting print media 68
Loading paper in the tray 69
Printing on special media 73
Setting the paper size and type 78
Output location 79

3
5. Printing
Printer driver features 81
Basic printing 82
Opening printing preferences 84
Using special print features 92
Using direct printing utility 100
Changing the default print settings 102
Setting your machine as a default machine 103
Printing to a file (PRN) 104
Mac printing 105
Linux printing 107
Unix printing 108
6. Copying
Understanding the copy screen 111
Basic copying 113
Quick copying 115
ID card copying 116
Using special copy features 118
Using a program’s setting 123
7. Scanning
Understanding the scan methods 126
Scanning and sending through email 127
Scanning and sending via SMB/FTP 131
Scanning and sending to your computer 136
Scanning and sending to USB/shared folder 137
Changing the scan feature settings 139
Using a programs setting 143
Scanning with TWAIN-enabled software 144
Scanning with Samsung Easy Document Creator 145
MAC scanning 146
Linux scanning 147
8. Faxing
Preparing to fax 149
Sending a fax from your computer 150
Understanding the fax screen 152
Sending a fax 154
Receiving a fax 161
Adjusting the document settings 163

4
Printing a fax report 166
Using a programs setting 167
9. Setting up an Address Book
Setting up an address book from the control panel 171
Setting up an address book from SyncThru™ Web
Service 175
10. Using the Machine via Mobile Device
Using the NFC feature (Optional) 184
Supported Mobile Apps 194
Mopria™ 195
AirPrint 197
Samsung Cloud Print 198
Google Cloud Print™ 199
M
11. Using SmarThru Workflow, Shared
Folder, Stored Document, and USB
About SmarThru Workflow 202
Understanding the SmarThru Workflow screen 203
Workform Creation Screen 204
Understanding the Shared Folder screen 205
Using the Shared Folder 206
Understanding the Stored Document screen 207
Saving documents in the Stored Document 208
Understanding the USB screen 209
About USB memory device 210
Printing from a USB memory device 211
Scanning to a USB memory device 213
12. Menu Overview and Advanced
Features
Menu overview 216
Machine setup 221

5
13. Useful Tools
Accessing management tools 246
SyncThru™ Web Service 247
Easy Capture Manager 253
Samsung AnyWeb Print 254
Easy Eco Driver 255
Using Samsung Easy Document Creator 256
Using Samsung Printer Center 257
Using Samsung Easy Printer Manager 260
Using Samsung Printer Status 262
Using Samsung Printer Experience 264
14. Maintenance
Ordering supplies and accessories 271
Available consumables 272
Available accessories 273
Available maintenance parts 274
Storing the toner cartridge 275
Redistributing toner 277
Replacing the toner cartridge 279
Replacing the waste toner container 282
Installing accessories 284
Monitoring the supplies life 288
Cleaning the machine 289
Tips for moving & storing the machine 294
15. Troubleshooting
Tips for avoiding paper jams 296
Clearing paper jams 297
Understanding display messages 311
Paper feeding problems 316
Power and cable connecting problems 317
Printing problems 318
Printing quality problems 321
Copying problems 329
Scanning problems 330
Faxing problems 332
Operating system problems 334

6
16. Appendix
Specifications 339
Regulatory information 348
Copyright 361

1. Introduction
These are the main components of your machine:
This chapter includes:
•Keybenefits 8
• Features by model 10
• Useful to know 12
• About this user’s guide 13
• Safety information 14
• Machine overview 20
• Control panel overview 23
• Turning on the machine 24
• Understanding the LEDs 25
• Display screen and useful button 28
• Understanding the pop-up keyboard 32

Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco tab"
on page 88).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Printing multiple pages on one sheet of paper" on page 92).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Printing on both sides of the paper" on page 94).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print with a resolution of up to 9,600 x 600 dpi effective output (600
x 600 x 4 bit).
• Fast, on-demand printing.
- For single-side printing, up to 26 ppm (A4) or up to 27 ppm (Letter).
Convenience
• You can print on the go from your smartphone or computer using Samsung
Cloud Print apps (see "Samsung Cloud Print" on page 198).
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 199).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 253).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Printer Status" on
page 262 or "Using Samsung Easy Printer Manager" on page 260).
• Samsung Easy Document Creator is an application to help users scan,
compile, and save documents in multiple formats, including .epub format.
These documents can be shared via social networking sites or fax (see
"Using Samsung Easy Document Creator" on page 256).
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 254).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.

Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 341).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using watermarks" on page 96).
• You can print in various operating systems (see "System requirements" on
page 345).
• Your machine is equipped with a USB interface and/or a network interface.
Support XOA applications
The machine supports XOA custom applications.
• Regarding the XOA custom applications, please contact your XOA custom
application provider.

Features by model
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Included, Blank: Not available)
Software
You can install the printer driver and software when you insert the software
CD into your CD-ROM drive. For windows, select the printer driver and
software in the Select Software to Install window.
(●: Supported, Blank: Not supported)
Operating System C268x series
Windows ●
Mac ●
Linux ●
Unix ●
Software C268x series
PCL printer driver ●
PS printer drivera●
XPS printer drivera●
Direct Printing Utilitya●
Samsung Printer Center ●
Samsung Easy
Printer Manager
Scan to PC Settings ●
Fax to PC Settings ●
Advanced Setting ●
Samsung Printer Status ●
Samsung AnyWeb Printa●
Samsung Easy Document Creator ●
Easy Capture Manager ●
Samsung Eco Driver Packb●
Samsung Stylish Driver Packc●
SyncThru™ Web Service ●
Fax Samsung Network PC
Fax
●
Scan Scan driver ●
a. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
b. To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
c. The printer driver includes a user interface that is optimized for touchscreens. To use
this UI, click Samsung Printer Center > Device Options and then select Stylish User
Interface (see "Using Samsung Printer Center" on page 257).
Software C268x series

Features by model
Variety feature
(●: Supported, ○: Optional, Blank: Not supported)
Features C268x series
Hi-Speed USB 2.0 ●
Network Interface Ethernet 10/100/1000 Base TX
wired LAN
●
Network Interface 802.11b/g/n wireless LANa
a. Depending on your country, wireless LAN card may not be available. For some
countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the
retailer where you bought your machine.
○
NFC (Near Field Communication) ○
Google Cloud Print™ ●
Samsung Cloud Print ●
AirPrint ●
Mopria ●
Eco printing ●
Duplex (2-sided) printing ●
USB memory interface ●
Memory module ○
Optional tray (Tray2) ○
Mass Storage Device ●b
b. The machine is equipped with 4GB of SD (secure digital) card.
Document
Feeder
Dual Scan Document Feeder
(DSDF) ●
Automatic Document Feeder (ADF)

Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 83).
• Remove the driver and install it again (see "Installing the driver"
on page 34).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 103).
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the LEDs" on
page 25).
A paper jam has occurred.
• Open and close the cover (see "Front view" on page 21).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 297).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 277).
• Try a different print resolution setting (see "Opening printing
preferences" on page 84).
• Replace the toner cartridge (see "Replacing the toner cartridge"
on page 279).
Where can I download the machine’s driver?
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.

13
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Do not discard this manual and keep it for future reference.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots/some menus in this user’s guide may differ from your
machine depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Warning Used to alert users to the possibility of personal injury.
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.

14
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning Hazards or unsafe practices that may result in severe
personal injury or death.
Caution Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes strange
noises, or generates an odd odor, immediately turn off the power
switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.

Safety information
15
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be careful when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.

Safety information
16
1. Introduction
6
Installation / Moving
Warning
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Do not use the machine when it is below freezing temperature or
has recently been moved from a location below freezing
temperature. Doing so may damage the machine. Only operate the
machine when the internal temperature of the machine is within
the operating temperature and humidity specifications.
Otherwise, quality problems can occur and cause damage to the
machine.
See "General specifications" on page 339.

Safety information
17
1. Introduction
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a well-
ventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWGaor larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge

Safety information
18
1. Introduction
7
Maintenance / Checking
Caution
8
Supply usage
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
consumables or cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning consumables away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Samsung service
technician.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the consumables such as toner cartridge or
fuser unit.
This could cause an explosion or uncontrollable fire.

Safety information
19
1. Introduction
When storing consumables such as toner cartridges, keep them
away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled consumables, such as toner, can cause damage to
the machine.
In case of damage due to the use of recycled consumables, a
service fee will be charged.
For consumables that contain toner dust (toner cartridge, waste
toner bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the consumables, follow the instructions
for disposal. Refer to the reseller for disposal instructions.
• Do not wash the consumables.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does
not cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.

20
1. Introduction
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the circumstances.
Machine Quick installation guide
Power cord Software CDa
a. The software CD contains the print drivers, user’s guide, and software applications.
Misc. accessoriesb
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.