Samsung SF-5500 Owner's manual

Model : SF5500
Model : SF5500M
Model : SF5600
Installation and Operation

SAMSUNG ELECTRONICS CO., LTD 1
FCC INFORMATION The following information is applicable only to
facsimile machines installed in United States.
Label Identification
This equipment complies with Part 68 of the FCC rules. On the
bottom of this equipment is a label that contains, among other
information, the FCC registration Number and Ringer Equivalence
Number (REN) for this equipment. You may need to provide this
information to your telephone company.
Type of Service
This equipment is designed to be used on standard device
telephone lines. Connection to telephone company-provided coin
service (central office implemented system) is pr ohibited.
Connection to party-line service is subject to state tariffs.
Telephone Company Procedures
The goal of the telephone company is to provide you with the best
service it can. In order to do this, it may occasionally be necessary
for it to make changes in its equipment, operation, or procedures. If
these changes affect your service or the operation of the equipment,
the telephone company will give you notice, in writing, to allow
you to make any changes necessary to maintain uninterrupted
service.
If you have any questions about your telephone line, such as how
many pieces of equipment you can connect to it, the telephone
company will provide this information upon request.
In certain circumstances, it may be necessary for the telephone
company to request information from you concerning the
equipment which you have connected to your telephone line. Upon
request of the telephone company, provide the FCC registration
number and the Ringer Equivalence Number (REN) of the
equipment which is connected your line; both of these items are
listed on the equipment label and in the Service information
chapter of this guide. The sum of all of the RENs on your telephone
line should be less than five in order to assure proper service from
the telephone company. In some cases, a sum of five may not be
usable on a given line.

2SAMSUNG ELECTRONICS CO., LTD
About interference
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna. Increase the
separation between the equipment and the receiver.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
The Telephone Consumer Protection Act of 1991 makes it unlawful
for any person to use a computer or other electronic device to send
any message via a telephone fax machine unless such message
clearly contains in a margin at the top or transmission, the date and
time it is sent and an identification of the business or other entity,
or other individual sending the message and the telephone number
of the sending machine or such business, other entity, or
individual.
In order to program this information into your fax machine, you
should complete the following steps on page 2-5.
If a Problem Arises
If any of your telephone equipment is not operating properly, you
should immediately remove it from your telephone line, as it may
cause harm to the telephone network. If the telephone company
notes a problem, it may temporarily discontinue service. When
practical, the telephone company will notify you in advance of the
disconnection. If advance note is not feasible, you will be notified
as soon as possible. When you are notified, you will be given the
opportunity to correct the problem and informed of you right to
file a complaint with the FCC.

SAMSUNG ELECTRONICS CO., LTD 3
Hearing AidCompatible
The telephone handset attached to the facsimile is hearing aid
compatible.
Lightning
Your unit has built-in protection circuits, which meet or exceed
FCC requirements, to reduce the risk of damage from surges in
telephone line currents. However, lightning striking near or on
these lines can cause an excessive surge of voltage that can damage
the phone.
Lightning damage is uncommon. However, if you are concerned
about it or live in an area with frequent and/or severe electrical
storms, we suggest that you unplug your electronic equipment
during the storms.

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Notices
The Canadian Department of Communications (DOC) label
identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective,
operational and safety requirements. The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some case,
the company’s inside wiring associated with a single line
individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer
should be aware that compliance with the above conditions may
not prevent degradation of service in some situations. Repairs to
certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of power utility, telephone lines and internal
metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
DOC Information The following information is applicable only to facsimile
machines installed in Canada.

SAMSUNG ELECTRONICS CO., LTD 5
Caution:
Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate. The Load Number (LN) assigned to
each terminal device denotes the percentage of the total load to be
connected to a telephone loop which is used by the device, to
prevent overloading. The termination on a loop may consist of any
combination of devices subject only to the requirement that the
total of the load numbers of all the devices does not exceed 100.
The Load Number of this unit is #5.
Class A
This Digital Apparatus does not exceed the Class A limits for Radio
Frequency noise from Digital Apparatus set out in the Radio
interference Regulations of the Canadian Department of
Communications.

6SAMSUNG ELECTRONICS CO., LTD
Unpacking
Open the shipping carton and check for the following:
Telephone Cord
Address Label
The Consumables
Instruction
Toner Unit
Cleaning Felt
Drum Unit
Document
Feeder Handset
Recording Paper
Exit Tray
Facsimile Machine
Paper Cassette
(with built-in Document
exit tray) Operation
Manual
Line Cord
Power Cord
Handset Crdle
Quick Reference
Guide

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TABLE OF CONTENTS
A QUICK LOOK AT YOUR MACHINE …………………………………………1-1
Control Panel ……………………………………………………………………1-2
INSTALLATION ……………………………………………………………………1-4
Choosing a Proper Location ………………………………………………………1-4
1 Install Toner Unit ……………………………………………………………………
2 Install Cleaning Felt………………………………………………………………1-7
3 Install Drum Unit …………………………………………………………………1-8
4 Install Handset and Handset Cradle …………………………………………1-10
5 Install Paper Cassette …………………………………………………………1-11
6 Install Document Feeder Tray…………………………………………………1-12
7 Install Document Exit Tray ……………………………………………………1-12
8 Install Recording Paper Tray …………………………………………………1-13
9 Connect Phone Line ……………………………………………………………1-13
10 Connect Extension Telephone or Answering Machine……………………1-14
11 Connect Power Cord …………………………………………………………1-14
12 Turn On Power ………………………………………………………………1-15
13 Initialize New Toner Unit ……………………………………………………1-16
14 Adjust Ringer Volume…………………………………………………………1-16
USING HELP LIST AND FUNCTION MENU……………………………………2-1
How To Print Out Help List ………………………………………………………2-1
Using Function Menu ……………………………………………………………2-2
INITIAL SETUP ……………………………………………………………………2-3
Setting Date and Time ……………………………………………………………2-3
Setting Terminal ID ………………………………………………………………2-5
Setting System Data ………………………………………………………………2-8
Print Confirmation Report ……………………………………………………2-8
Print Journal Report ……………………………………………………………2-8
Remote Receive Code …………………………………………………………2-9
Silence Detection Time ………………………………………………………2-9
Automatic Turnaround Polling …………………………………………………2-9
Power Save Mode ……………………………………………………………2-10
Chapter 1 Installation
Chapter 2 Initial Setup

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Dial Mode ………………………………………………………………………2-10
Security Communication(For SF5500M/SF5600) …………………………2-11
Error Correction Mode ………………………………………………………2-11
Automatic Reduction …………………………………………………………2-11
Automatic Discard ……………………………………………………………2-12
Automatic Redial Interval ……………………………………………………2-12
Automatic Redial Number ……………………………………………………2-12
Ring Before Answer …………………………………………………………2-13
USING THE AUTO DIALER ……………………………………………………2-14
Registering One-Touch Dial Numbers …………………………………………2-14
Using Address Label …………………………………………………………2-15
Changing or Cancelling One-Touch Dial Numbers …………………………2-16
Registering Speed Dial Numbers ………………………………………………2-17
Changing or Cancelling Speed Dial Numbers ………………………………2-19
Searching Auto dialer Memory …………………………………………………2-21
Scanning the Fax Directory …………………………………………………2-21
Searching with a Character …………………………………………………2-22
SENDING DOCUMENTS …………………………………………………………3-1
Preparing Documents ……………………………………………………………3-2
Acceptable Documents ………………………………………………………3-2
Documents You Cannot Send …………………………………………………3-2
Loading Documents ………………………………………………………………3-3
Setting Resolution and Contract of Document …………………………………3-4
Dialling a Number …………………………………………………………………3-5
One-Touch Dialing ……………………………………………………………3-5
Two Digit Speed Dialing ………………………………………………………3-5
Fax Digit Dialing ………………………………………………………………3-5
Manual Dialing Using the Keypad ……………………………………………3-6
Manual Dialing Using the Handset ……………………………………………3-6
On-Hook Dialing ………………………………………………………………3-7
Confirming a Transmission ………………………………………………………3-8
Confirmation Report ……………………………………………………………3-8
Cancelling a Transmission ………………………………………………………3-9
Printing TTI …………………………………………………………………………3-9
CONVENIENT SENDING FEATURES ………………………………………3-10
Redial ………………………………………………………………………………3-10
Automatic Redial ………………………………………………………………3-10
Immediate Redial ……………………………………………………………3-10
Last Number Redial …………………………………………………………3-10
Memory Transmission ……………………………………………………………3-11
MAKING A COPY ………………………………………………………………3-12
Chapter 3 Basic Operation

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RECEIVING DOCUMENTS ……………………………………………………3-13
Selecting Receiving Mode ………………………………………………………3-13
Automatic Receiving Mode ……………………………………………………3-13
Manual Receiving Mode …………………………………………………………3-13
Ans/Fax Mode ……………………………………………………………………3-14
Voice Request ……………………………………………………………………3-15
Recording an Outgoing Message ………………………………………………3-16
Printing Out Documents Received in Memory ………………………………3-17
Recording Area …………………………………………………………………3-17
DUAL ACCESS (For SF5500M/SF5600) ………………………………………4-1
ADVANCED TRANSMISSION …………………………………………………4-2
Delay Transmission ………………………………………………………………4-2
Relay Transmission Request ……………………………………………………4-4
Confidential Transmission ………………………………………………………4-8
POLLING …………………………………………………………………………4-10
Polling Transmission ……………………………………………………………4-10
Adding Documents To or Cancelling the Original To Be Polled …………4-11
Polling Reception …………………………………………………………………4-12
Delay Polling …………………………………………………………………4-12
Daily Polling (For SF5500/SF5500M) ………………………………………4-14
Turnaround Polling ……………………………………………………………4-15
Continuous Polling (For SF5600) ……………………………………………4-16
ADVANCED FEATURES ………………………………………………………4-18
Adding Documents to a Programmed Operation ……………………………4-18
Cancelling an Operation …………………………………………………………4-19
One-Touch Programs ……………………………………………………………4-20
Security Communication (For SF5500M/SF5600) ……………………………4-21
ADVANCED DIALING ……………………………………………………………4-22
Registering Group Numbers …………………………………………………4-22
Cancelling Group Numbers …………………………………………………4-22
Storing a Group Into One-Touch Key ………………………………………4-25
Group Number Dialing ………………………………………………………4-26
Chain Dialing ……………………………………………………………………4-27
ADVANCED RECEPTION ………………………………………………………4-28
Receiving Using an Extension Telephone ……………………………………4-28
Confidential Reception (For SF5600 Only) ……………………………………4-29
Registering Information for Confidential Receiving ………………………4-29
Printing Out Confidential Documents You Receive ………………………4-30
Chapter 4 Advanced Operation

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DEPARTMENT CONTROL MODE (For SF5600 only) ………………………4-31
Registering Department Code …………………………………………………4-31
To delete or Change Department Code ……………………………………4-32
Printing Department Journal ……………………………………………………4-33
Department Code List ………………………………………………………4-34
Department Journal …………………………………………………………4-34
Setting Department Control Mode ……………………………………………4-35
Changing Master Code …………………………………………………………4-36
Clearing Department Mode Information ………………………………………4-37
Operating When Executing Department Control ……………………………4-38
REPORTS …………………………………………………………………………4-39
How to Print Reports ……………………………………………………………4-39
Delayed Dial List …………………………………………………………………4-40
Telephone Number List …………………………………………………………4-40
System Data List …………………………………………………………………4-41
Message Confirmation …………………………………………………………4-41
Transmission Journal ……………………………………………………………4-42
Multi-Communication Report ……………………………………………………4-43
Call Back Message ………………………………………………………………4-43
Power Fail Report ………………………………………………………………4-44
Return Report ……………………………………………………………………4-45
CLEARING MEMORY …………………………………………………………4-46
TROUBLESHOOTING ……………………………………………………………5-1
Clearing a Document Jam ………………………………………………………5-1
Clearing a Paper Jam ……………………………………………………………5-2
To Clear Jam 0 …………………………………………………………………5-2
To Clear Jam 1 …………………………………………………………………5-3
To Clear Jam 2 …………………………………………………………………5-4
Troubleshooting Guide ……………………………………………………………5-5
Transmission Problems ………………………………………………………5-5
Reception Problems ……………………………………………………………5-7
Other ……………………………………………………………………………5-9
Error Messages …………………………………………………………………5-10
MAINTENANCE …………………………………………………………………5-13
Cleaning the Document Scanner ………………………………………………5-13
Cleaning the Corona Wire and LED Array ……………………………………5-15
Replacing the Recording Paper ………………………………………………5-19
Replacing the Consumable Components ……………………………………5-20
SPECIFICATIONS ………………………………………………………………5-22
Chapter 5 Troubleshooting and Maintenance

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A Quick Look At Your Machine Take a few minutes and familiarize yourself wit the
layout of your fax machine. Don’t worry about
remembering where everything is at this time.
Document Feeder Tray
Document Guide
Cover Release
Button
Control Panel
Document Exit
Tray
Paper Cassette
Speaker Volume Control
Speaker
Handset Cradle
Handset
Recording Paper
Exit Tray
Front View
Top Cover
Rear View
Power Switch
Power Receptacle
LINE(Telephone Line) Jack
EXT. TEL(Extension Telephone)
Jack

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FUNCTION Key
Used to set various functions.
SEARCH Key
Used to search a number according to alphabetical order from the
auto
SCROLL Key ( , )
Used to display the previous or the next number stored.
SCROLL Key ( , )
Used to scroll backward or forward through the display.
LCD Display
Shows date and time, or the current operation.
One-Touch Dial Key
Allows you to make calls and send documents simply by pressing
single key.
YES Key
This button confirms the selection made in the display.
NO Key
This button is used to exit displays and to clear the information in the
display.
TONE Key
Used to produce touch tone for special tone service (when you have
pulse service).
CONTROL PANEL
1 2 3 4 5
6 7 8 9 10
11 12 13 14 15
16 17 18 19 20
ABC DEF
JKL MNO
TUV
GHI
PRS
OPER
TONE
WXY
REDIAL/PAUSE
OHD/V.REQUEST COPY/REPORT
START
STOP
ALARM
CONTRAST
LIGHT
POLLSEARCH FUNCTION MEMORY TX
RESOLUTION
FINE
SCROLL
S.FINE
RCV.MODE
PHOTO/HSP
YES NO
1 2 3
4 5 6
7 8 9
0 #
dialer memory.

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Dial Keypad
Used to dial telephone numbers.
MEMORY TX Key (For SF5500)
Used to first store a document into memory, then send to remote party
without operator assistance.
MEMORY TX /DUAL Key (For SF5500M/SF5600)
Used to first store a document into memory, then send to remote party
without operator assistance. When using dual access feature, this key
alternates between the two operations.
POLL Key and Indicator
Used to set polling operations.
RCV. MODE Key and Indicator
Used to select proper receiving mode. The indicator lights in automatic
receiving mode, and turns off in manual receiving mode.
ALARM Indicator
Lights when an abnormal condition occurs.
CONTRAST Key and Indicators
Used to set the light or photo contrast. A corresponding indicator lights
to indicate which setting has been selected. When you select HSP
mode, the indicator flickers. When both indicators are off, you are in
the standard setting.
STOP Key
Used to stop an operation or clear a setting.
START Key
Used to start an operation.
COPY/REPORT Key
Used to make copies, or print reports.
REDIAL/PAUSE KEY
Used to start redialing, or to enter a pause when storing or dialing a
telephone number.
OHD/V.REQUEST Key and Indicators
Allows you to dial a number without picking up the handset. Also
used to make a voice call after sending or receiving documents.
RESOLUTION Key and Indicators
Used to set the fine or super fine resolution. A corresponding indicator
lights to indicate which setting has been selected. When both indicators
are off, you are in the standard setting.
#(SPEED DIAL)Key
Allows you to make calls and send documents simply by entering the
2-digit location number for the number which was assigned to that
location.

CHOOSING A PROPER LOCATION
Please do not install your facsimile machine where there is a danger of:
1Overheating
• Allow at least 10 inches clearance from the top and the side of
your fax machine.
• Do not install your fax machine in direct sunlight.
2Improper Ventilation
• Do not block the ventilation openings or the exhaust fan.
3Others
• Do not place it in air tight room
• Do not place it where water or chemical splashes may occur.
• Do not place it near an air conditioner, or in a dusty environment.
• Keep your fax machine on a level, vibration-free surface.
Note : Protect your fax machine from excessive heat and humidity. Use it
in a normal room temperature (50˚F-86˚F, 30%-80% RH).
1-4 SAMSUNG ELECTRONICS CO., LTD
INSTALLATION

SAMSUNG ELECTRONICS CO., LTD 1-5
1 INSTALL TONER UNIT
1 Remove the adhesive tape and take the toner unit out of its
protective bag.
2Remove the green shield cover from the toner unit.
3Remove the sealing tape at the left of the toner unit as shown
by pulling it straight out completely. Be careful not to tear it off.
4Hold the toner unit by the green tabs on the unit and gently
shake it one side up, the other side down, and vice versa
several times to distribute the toner evenly inside the unit.
Hold it with hand
Do not stand it on end or
turn it up side down.
Shied Cover

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5Open the top cover by lifting up the cover release lever.
6Holding the toner unit in both hands, fit the two tabs (marked
by green arrow label) on the bottom of the unit into the grooves
(marked by green arrow label) on both sides of the
compartment, and slide it down into your fax machine.
7Proceed to install a cleaning felt as described on the next page.
IMPORTANT: Whenever you install a new toner unit, you must:
• Perform toner initialization. See “Initialize New Toner Unit” on
page 1-16.
• Install a new drum. See “Install Drum Unit” on page 1-8.
Lift it up.
Groove
Fit it into the groove.

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2 INSTALL CLEANING FELT
1Take the cleaning felt out of its protective bag.
2Grasp the tab as shown and pull it towards you.
3Holding the handle of the cleaning felt with the white felt faced
out, insert it into the slot as shown below(next to Caution
label).
4Slide it down until it snaps in place. Then proceed to install a
drum unit as described on the next page.
White felt
Insert the cleaning felt
here
Flip it down.
The holder flips down.

1-8 SAMSUNG ELECTRONICS CO., LTD
3 INSTALL DRUM UNIT
The drum unit is photosensitive. Exposing it to light may damage
the drum and result in poor print quality. Do not open the drum
unit’s protective bag until you have read the following instructions
and are ready to install the drum.
Warning!
• Do not expose the drum unit to direct room light or sunlight for
more than a few minutes.
• Do not place the drum unit near a window or in an area subject
to high heat(above 122˚F) or high humidity (above 80% RH).
• Do not touch the drum surface. Lift the drum unit by the handle
only.
• Keep the drum unit away from dust and dirt.
1Remove the adhesive tape and take the drum unit out of its
protective bag.
2 Lower the top cover half-way. It makes the drum unit easier to
install.
3 Holding the handle of the drum unit, fit the narrow tabs
(marked by green arrow label) at both ends of the unit into the
grooves (marked by green arrow label) of the machine as
shown.
Groove
Fit it into the groove

SAMSUNG ELECTRONICS CO., LTD 1-9
Carefully slide it down until it locks into place.
4Close the holder.
5Close the top cover. Press firmly to be sure both sides of the
cover are securely latched.
Note :When you move the fax machine,
do not move it with the drum and toner
unit installed in the machine. First
remove the drum and toner unit, then
transport then separately.
Be careful not to expose the drum to
direct sunlight, and place it on a
vibration-free surface.
Press firmly