
6. Select the data you want to transfer, and then tap .When the transfer is finished, tap , tap again, and then tap .
iTunes music and videos cannot be transferred from iCloud. Unencrypted iTunes music can be transferred to your phone by simply
copying the M4A files from a PC with your iTunes library. You can also directly from a PC.
Connect devices with a USB cable
If you use Smart Switch via a USB OTG connection, make sure your devices are at least 20% charged to ensure a safe data transfer. The
transfer may take a while, depending on the volume of multimedia data. It is recommended to fully charge your devices before beginning the
transfer.
Wired transfer is best for people who don't have a lot of data on their old phone. This is because wired transfer doesn't allow you to keep your
phones connected to a charger during the transfer. If you have a lot of data or years' worth of text messages to transfer, we recommend
performing a wireless transfer instead.
A USB-OTG adapter is provided in-box with the Galaxy S10+, S10, S10e, Note10+, Note10+ 5G, and Z Flip. Newer phone models do not
come with this adapter.
1. Connect the phones with the old phone's USB cable. Most cables will require you to use a USB-OTG adapter. If you have a
or cable you won't need an adapter; it will plug right into your new Galaxy.
2. Launch on both phones. On the new Galaxy phone, open , search for Smart Switch, and then tap
. Tap again.
Alternatively, you can navigate to the Samsung folder on the Apps screen, and open from there.
3. On the old phone, tap , and then tap .
4. On the new phone, tap , select the type of device you're transferring from (i.e. Galaxy/Android), and then tap . Smart
Switch will begin scanning the old phone for transferrable content.
5. After the scan, select the data you want transferred to the new phone. An estimate of the transfer time will be displayed. If the transfer
will take more than an hour, you may want to use a wireless transfer so both phones can be charged during the transfer.
You can view the other sections in this article to learn about wireless transfers.
6. When you are ready to start, tap .
7. When finished, tap on the new phone, and tap on the old phone.
Use a microSD card or USB flash drive
If you have a large enough capacity microSD card or USB OTG flash drive, you can use Smart Switch to transfer your data and back up your old
device to the external storage. Before you begin, insert the or USB OTG storage device into the old phone.
1. Launch on the old phone. On the new Galaxy phone, open , search for Smart Switch, and then tap
. Tap again.
Alternatively, you can navigate to the Samsung folder on the Apps screen, and open from there.
2. Tap the icon in the upper right corner, and then tap under Back up to.
3. Select what you want to back up. If there's not enough space on your external storage, you may need to deselect some items, but you can
come back later to transfer anything that won't fit.
4. You can choose between Everything; Just accounts, calls, contacts, and messages; or Custom. Tap . If a popup message appears,
select the appropriate option.
5. Follow the on-screen instructions. They will be very different depending on what option you chose. When it's complete, tap , and
then remove the external storage device.
6. Next, insert the external storage into the new Galaxy phone, and then launch .
7. Tap the icon, and then tap . Select what you want to restore, and then tap again.
Note:
transfer your music files
Note:
Note:
Lightning to
USB-C USB-C to USB-C
Smart Switch Settings Bring data from
old device Bring data from old device
Note: Smart Switch
Send data Cable
Receive data Cable
Note:
Transfer
Done Close
microSD card
Smart Switch Settings Bring data from
old device Bring data from old device
Note: Smart Switch
SD card SD card
Next
Done
Smart Switch
SD card Restore Restore