Samsung DW5363 Series User manual

DISHWASHER CONTENTS
SERVICEManual
DISHWASHER
Model Name : DW5363 Series
Model Code : DW5363PGBSL/EF
Refer to the service manual in the GSPN (see the rear cover) for the more information.
1. Safety Instructions
2. Features and SSeci¿cations
3. Disassembly and Reassembly
4. Troubleshooting
5. Pcb Diagram
6. Schematic Diagram
7. Reference

CONTENTS
1. Safety Instructions ...................................................................1
1-1. Safety Instructions for Service Engineers . ............................................1
2. Features and SSeci¿cations...........................................................5
2-1. Features.......................................................................5
 6SHFL¿FDWLRQV ...................................................................6
 &RPSDULQJVSHFL¿FDWLRQVZLWKH[LVWLQJPRGHOV ........................................10
 2SWLRQVVSHFL¿FDWLRQV ...........................................................12
3. Disassembly and Reassembly . .......................................................14
 7RROVIRUGLVDVVHPEO\DQGUHDVVHPEO\ ..............................................14
 6WDQGDUG'LVDVVHPEO\'UDZLQJV ...................................................15
 &KHFNSRLQWVDIWHU)LQLVKLQJD6HUYLFH ...............................................36
4. Troubleshooting ....................................................................38
 (UURU&RGHV ...................................................................38
 7HVW0RGH.....................................................................41
 0DOIXQFWLRQ7DEOH ...............................................................45
5. PcbDiagram.......................................................................56
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6. Schematic Diagram . ................................................................60
 0DLQFRQWURO ...................................................................60
 68%3%$)60RGHO ............................................................61
 68%3%$)%,0RGHO ...........................................................62
 :LUHGLDJUDP ..................................................................63
7. Reference . ........................................................................64
 0RGHO1XPEHU1DPLQJ5XOHV .....................................................64
 0RGHO1XPEHU1DPLQJ5XOHV .....................................................64
 7HUPLQRORJ\..................................................................65

Safety Instructions _ 1
1. SAFETY INSTRUCTIONS
1-1. SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS
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Warning +D]DUGVRUXQVDIHSUDFWLFHVWKDWPD\UHVXOWLQVHYHUHSHUVRQDOLQMXU\RUGHDWK
Caution +D]DUGVRUXQVDIHSUDFWLFHVWKDWPD\UHVXOWLQPLQRUSHUVRQDOLQMXU\RUSURSHUW\GDPDJH
Warning
Before Servicing
ࣃWhen servicing electrical parts or harnesses. Make sure to disconnect the circuit
breaker or power cable before servicing.
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ࣃDo not allow consumers to connect several appliances to a single power outlet at
the same time.
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ࣃWhen removing the power cord, make sure to hold the power plug when pulling
the plug from the outlet.
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ࣃWhen the dishwasher is not being used, make sure to disconnect the circuit
breaker or power cable from the power outlet.
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ࣃDo not place or use gasoline, thinners, alcohol, or other Àammable or e[plosive
substances near the dishwasher.
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2 _ Safety Instructions
While Servicing
ࣃCheck if the power cable is damaged, Àattened, cut or otherwise degraded.
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ࣃCompletely remove any dust or foreign material from the housing, wiring and
connection parts.
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ࣃWhen connecting wires, make sure to connect them using the relevant connectors
and check that they are completely connected.
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ࣃMake sure to discharge the PBA power and capacitor terminals before starting the
service.
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ࣃWhen replacing the heater, make sure to fasten the holder heater after ensuring
that it is inserted into the bracket-heater.
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HOHFWULFOHDNDJH
After Servicing
ࣃCheck for any water leakage.
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ࣃDo not allow consumers to repair or service any part of the dishwasher
themselves.
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ࣃIf it seems that grounding is needed due to water or moisture, make sure to run
grounding wires.
(Check the grounding of the power outlet, and additionally ground it to a metallic
water pipe.)
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[Running a grounding wire]
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Safety Instructions _ 3
Caution
Before Servicing
ࣃDo not sprinkle water onto the dishwasher directly when cleaning it.
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ࣃDo not place any containers with water on the dishwasher.
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SURGXFWOLIHWLPH
ࣃDo not install the dishwasher in a location e[posed to snow or rain.
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ࣃDo not press a control button using a sharp tool or object.
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During Servicing
ࣃWhen wiring a harness, make sure to seal it completely so no liquid can enter.
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ࣃCheck if there is any residue that shows that liquid entered the electric parts or
harnesses.
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moisture from it.
ࣃIf you need to place the dishwasher on its back for servicing purposes, place a
support(s) on the Àoor and lay it down carefully so the back is on the Àoor.
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4 _ Safety Instructions
After Servicing
ࣃCheck the assembled status of the parts.
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ࣃCheck the insulation resistance.
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Megger.
ࣃCheck whether the product is level with the Àoor. Check if there are any
deformations in the sink. Check that the dishwasher is ¿rmly installed to the sink.
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Features and Speci¿cations _ 5
2. FEATURES AND SPECIFICATIONS
2-1. FEATURES
Features Description
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Easy to use +HLJKWDGMXVWDEOH8SSHU%DVNHW 7KHXSSHUUDFNLVPRYDEOHIRUODUJHUGLVKHV7KHVSDFHKDVEHHQPD[LPL]HGWR
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)/(;ZDVK 6HOHFW)/(;ZDVKIRUNLQGVZDVKW\SH
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Safety :DWHU/HDNDJHDQG:DWHU2YHUÀRZVHQVRU3URWHFWLRQ
:DWHUOHDNDJHVHQVRULVIRUSURWHFWLQJGDPDJHRIKRPHÀRRU

6 _ Features and Speci¿cations
2-2. SPECIFICATIONS(FBI)
Model name DW-BG970B
Type )XOO\%XLOWLQ'LVKZDVKHU
3RZHU $&a9+]
:DVKLQJW\SH 5RWDWLQJVSUD\LQJDUPV
'U\LQJW\SH 6'3GU\LQJV\VWHP
Water pressure 0.05 - 0.8 Mpa
:DVK&DSDFLW\ 3ODFHVHWWLQJ
Temperature :DVKWHPSHUDWXUH Eco 45୅
5LQVHWHPSHUDWXUH Eco 53୅
Water consumption Eco 10L
:DVKF\FOHV &\FOHV
5DWHG3RZHU :
:HLJKW 8QSDFNLQJNJ3DFNHGNJ
Model name DW-BG770B/D170
Type )XOO\%XLOWLQ'LVKZDVKHU
3RZHU $&a9+]
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'U\LQJW\SH &RQGHQVLQJGU\LQJV\VWHP
Water pressure 0.05 - 0.8 Mpa
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Temperature :DVKWHPSHUDWXUH Eco 45ఁ
5LQVHWHPSHUDWXUH Eco 60ఁ
Water consumption Eco 10L
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5DWHG3RZHU :
:HLJKW 8QSDFNLQJNJ3DFNHGNJ
Model name DW-BG570B
Type )XOO\%XLOWLQ'LVKZDVKHU
3RZHU $&a9+]
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'U\LQJW\SH &RQGHQVLQJGU\LQJV\VWHP
Water pressure 0.05 - 0.8 Mpa
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Temperature :DVKWHPSHUDWXUH Eco 45୅
5LQVHWHPSHUDWXUH Eco 60୅
Water consumption Eco 12L
:DVKF\FOHV &\FOHV
5DWHG3RZHU :
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Features and Speci¿cations _ 7
SPECIFICATIONS(SBI)
Model name DW-SG970T
Type 6HPL%XLOWLQ'LVKZDVKHU
3RZHU $&a9+]
:DVKLQJW\SH 5RWDWLQJVSUD\LQJDUPV
'U\LQJW\SH 6'3GU\LQJV\VWHP
Water pressure 0.05 – 0.8 Mpa
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Temperature :DVKWHPSHUDWXUH lG[\୅G
5LQVHWHPSHUDWXUH lG\Z୅G
Water consumption Eco 10L
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5DWHG3RZHU a:
:HLJKW 8QSDFNLQJNJ3DFNHGNJ
Model name DW-SG720T/D175
Type 6HPLEXLOWLQ
3RZHU $&a9+]
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Water pressure a0SD
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Temperature :DVKWHPSHUDWXUH lG[\୅G
5LQVHWHPSHUDWXUH lG]W୅
Water consumption Eco 10L
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:HLJKW 8QSDFNLQJ.J3DFNHG.J
Model name DW-SG520W
Type 6HPL%XLOWLQ'LVKZDVKHU
3RZHU $&a9+]
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Water pressure 0.05 – 0.8 Mpa
:DVK&DSDFLW\ 3ODFHVHWWLQJ
Temperature :DVKWHPSHUDWXUH lG[\୅G
5LQVHWHPSHUDWXUH lG]W୅
Water consumption Eco 12L
:DVKF\FOHV &\FOHV
5DWHG3RZHU a:
:HLJKW 8QSDFNLQJNJ3DFNHGNJ

8 _ Features and Speci¿cations
SPECIFICATIONS(FS)
Model name DW-FG720W
Type )UHHVWDQGLQJ
3RZHU $&a9+]
:DVKLQJW\SH 5RWDWLQJVSUD\LQJDUPV
'U\LQJW\SH &RQGHQVLQJGU\LQJV\VWHP
Water pressure a0SD
:DVK&DSDFLW\ 3ODFHVHWWLQJ
SODFHVHWWLQJ)*:;6$
Temperature 0DLQo&5LQVHo&(FR
0DLQo&5LQVHo&)*:;6$1RUPDO
Water consumption Eco 10L
1RUPDO/)*:;6$
:DVKF\FOHV &\FOHV
5DWHG3RZHU a:
:HLJKW 8QSDFNLQJJ3DFNHG.J
Model name DW-FG520W, D147W, D149STS, D149W
Type )UHHVWDQGLQJ
3RZHU $&a9+]
:DVKLQJW\SH 5RWDWLQJVSUD\LQJDUPV
'U\LQJW\SH &RQGHQVLQJGU\LQJV\VWHP
Water pressure a0SD
:DVK&DSDFLW\ 3ODFHVHWWLQJ
Temperature 0DLQoC5LQVHoC(FR
0DLQoC5LQVHoC)*:;6$1RUPDO
Water consumption Eco 12L
1RUPDO/)*:;6$
:DVKF\FOHV &\FOHV
5DWHG3RZHU a:
:HLJKW 8QSDFNLQJ.J3DFNHG.J

Features and Speci¿cations _ 9
17RSVSUD\DUPQRWVKRZQ
2&XWOHU\WUD\RUFXWOHU\EDVNHW
VHOHFWPRGHOV
38SSHUEDVNHW
48SSHUVSUD\DUP
5,QWHQVLYH]RQH
6)LOWHUFRRPELQDWLRQ
76DOWUHVHUYRLU
8'HWHUJHQWGLVSHQVHU
95LQVHDLGUHVHUYRLU
10 &RQWUROSDQHO
11 /RZHUVSUD\DUP
12 'UDLQKRVH
13 3RZHUFRUG
14 $TXD6WRS
2-2-1. View(FBI, SBI)
XW
Y
X
Z
[
\
^
_
]
`
XX
XY
XZ
X[
17RSVSUD\DUPQRWVKRZQ
2&XWOHU\WUD\
':)*
&XWOHU\EDVNHW
':)*''
38SSHUEDVNHW
48SSHUVSUD\DUP
5,QWHUVLYH]RQHVSUD\GLVN
':)*
6)LOWHUFRRPELQDWLRQ
76DOWUHVHUYRLU
8'HWHUJHQWGLVSHQVHU
95LQVHDLGUHVHUYRLU
10 &RQWUROSDQHO
LQIURQWRIWKHGRRU
11 /RZHUVSUD\DUP
12 'UDLQKRVH
13 3RZHUFRUG
14 $TXD6WRS
2-2-2. View(FS)

10 _ Features and Speci¿cations
2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS
Install FBI
'HVLJQ
*UDGH 3UHP %HVW %HWWHU
02'(/ DM-BG970B DW-BG770B/D170 DW-BG570B
3KRWR
3HUIRUPDQFH
1RLVHG% 40 41 45
(QHUJ\N:K 0.83 0.9 0.97
:$7(5 10 10 12
Capacity 14 14 13
6SHFL¿FDWLRQ
3UG5DFN OOX
3RZHU=RQH OOX
,QWHULRU/LJKW OXX
'XDO'LVSOD\ XXX
Install FS
'HVLJQ
*UDGH %HVW %HWWHU
02'(/ DW-FG720W DW-FG520W / D147W D149STS / D149W
3KRWR
3HUIRUPDQFH
1RLVHG% 45 48 47
(QHUJ\N:K 0.96
)*:;6$ 0.97
)*:;6$ 0.97
:$7(5 10
)*:;6$ 12
)*:;6$ 12
Capacity 14
)*:;6$ 13 13
6SHFL¿FDWLRQ
3UG5DFN OXX
3RZHU=RQH OXX
,QWHULRU/LJKW XXX
'XDO'LVSOD\ XXX

Features and Speci¿cations _ 11
Install SBI
'HVLJQ
*UDGH 3UHPLXP %HVW %HWWHU
02'(/ DW-SG970T DW-SG720T/D175 DW-SG520W
3KRWR
3HUIRU-
mance
1RLVHG% 40 41 45
(QHUJ\N:K 0.83 0.9 0.97
:$7(5 10 10 12
Capacity 14 14 13
6SHFL¿FD-
tion
3UG5DFN OOX
3RZHU=RQH OOX
,QWHULRU/LJKW OXX
'XDO'LVSOD\ OXX

12 _ Features and Speci¿cations
2-4. OPTIONS SPECIFICATIONS
Photo Item Code Quantity Remarks
,QVWDOO.LW ''$ 12SWLRQIRU)%,6%,
+ROGHUKRVH ''$ 1
3URYLGHGZLWKWKH
GLVKZDVKHU
*XLGH6DOW ''$ 1
8VHUPDQXDO
''$)%,
''$6%,
''$)6 1

Features and Speci¿cations _ 13
MEMO

14 _ Disassembly and Reassembly
3. DISASSEMBLY AND REASSEMBLY
3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY
Tool image
No. Tool Type Remarks
M$GMXVWDEOH:UHQFK
N2SHQHQG:UHQFK ´ Leg
O9LFHSOLHUV
P2WKHUV
VFUHZGULYHUQLSSHUORQJQRVHSOLHUV
&RPPRQWRROVIRUVHUYLFLQJ
6FUHZGULYHU3KLOLSVÀDW7RU[77
Preparation for parts replacemen
7DNHRXWWKHUHVLGXDOZDWHULQVLGHWKHSURGXFW'UDLQWKHZDWHUE\RSHUDWLQJWKHGUDLQSXPS
 &ORVHWKHZDWHUVXSSO\YDOYH
7XUQRIIWKHSRZHUGLVFRQQHFWSRZHUFDEOH<RXPXVWWXUQRIIWKHFLUFXLWEUHDNHUFRQQHFWHGWRWKHSURGXFW
 3XOORXWWKHXQLWIURPWKHVLQNDQGOD\LWRQWKHÀRRU%HFDUHIXORIWKHGUDLQKRVHZKHQSXOOLQJRXWWKHXQLW

Disassembly and Reassembly _ 15
3-2. STANDARD DISASSEMBLY DRAWINGS
7KURXJKRXWWKLVPDQXDOIHDWXUHVDQGDSSHDUDQFHPD\YDU\IURP\RXUPRGHO
WARNING: Always turn off the electric power supply & water supply before servicingDQ\HOHFWULFDOFRPSRQHQW
PDNLQJRKPPHWHUFKHFNVRUUHSODFLQJDQ\SDUWV
Caution : 0DNHVXUHWRUHPRYHUHPDLQZDWHULQWKHGLVKZDVKHU,IQRWZHWWKHÀRRU7RSUHYHQWGURSZDWHURQWKH
ÀRRUZHUHFRPPHQGWROD\WKHWRZHOEHIRUHOD\LQJGRZQ
Note: $OOYROWDJHFKHFNVVKRXOGEHPDGHZLWKDYROWPHWHUKDYLQJDIXOOVFDOHUDQJHRIYROWVRUKLJKHU$IWHU
VHUYLFHLVFRPSOHWHGEHVXUHDOOVDIHW\JURXQGLQJFLUFXLWVDUHFRPSOHWHDOOHOHFWULFDOFRQQHFWLRQVDUHVHFXUHDQGDOO
DFFHVVSDQHOVDUHLQSODFH
%HIRUHVHUYLFLQJPDNHVXUHWRUHPRYHDOOLWHPVLQFOXGHEDVNHWVLQVLGHGLVKZDVKHU
Part Photo Description
7HUPLQDO
- Fasten type
3/RFNW\SH
7KLVGLVKZDVKHUXVHNLQGVWHUPLQDOW\SH
 )DVWHQW\SHIRU3&%KLJKFXUUHQWSDUW
 3/RFNW\SHIRUWKHRWKHUZLUHWHUPLQDOV
Fasten type 3/RFNW\SH 3/RFNW\SH Fasten type
5HPRYHWKH
7HUPLQDO
3/RFNW\SH
EXFNOH  7HUPLQDOZLWKEXFNOH
 3UHVVWKHEXFNOHDQGSXOORXWWKHWHUPLQDO
5HPRYHWKH
7HUPLQDO
- Fasten type )DVWHQW\SHLVYHU\IDVWHQHGWRHDFKFRQQHFWRU

16 _ Disassembly and Reassembly
Part Photo Description
Assy control
panel & Sub
PBA
 'LVFRQQHFWWKHHOHFWULFDOVXSSO\IURPWKHGLVKZDVKHU
 2SHQWKHGLVKZDVKHUGRRU
 5HPRYHWKHVFUHZVWKDWFRQQHFWWKH$VV\FRQWURO
SDQHOWRWKHGLVKZDVKHUGRRU
$VV\&RQWURO3DQHO
$OVR,WQHHGWRGLVDVVHPEOHWKHRXWHUGRRUZKLFKLW
FRYHUVWKHGRRUWRWKHGLVKZDVKHU
 5HPRYHWKHVFUHZVDQGWKHGRRUSDQHOIURPWKH
GRRUDVVHPEO\
,WLV6XE3%$LQ&RQWUROSDQHO
 $V6XE3%$ZDVQRWDVVHPEOHGE\6FUHZVDQGZDV
DVVHPEOHGE\KRRNKRRNWDNHVFDUHDVGRQRWEUHDN
DQGVHSDUDWHV6XE3%$LQFRQWUROSDQHO

Disassembly and Reassembly _ 17
Part Photo Description
Control Panel
- Door switch
7KHODWFKDQGVZLWFKDVVHPEO\DUHORFDWHGRQWKH
GRRUDVVHPEO\EHKLQGWKHFRQWUROSDQHOFRYHU7KH
GLVKZDVKHUZLOOQRWRSHUDWHXQWLOWKHGRRULVFORVHGWKH
ODWFKHQJDJHVWKHGRRUFDWFKKROGLQJWKHGRRU¿UPO\
DJDLQVWWKHVHDO
 7KHWHUPLQDORQWKHGRRUVZLWFKZKLFKNHHSFRQWDFW
GXULQJGRRULVFORVHG
 GLVFRQQHFWWKHLVWHUPLQDOIURPWKHGRRUVZLWFK
 5HPRYHWKHVFUHZVWUR[7FRQQHFWHGWRLQQHU
GRRU
 5HPRYHWKHGRRUVZLWFKDVVHPEO\
 5HYHUVHWKHDERYHSURFHGXUHWRLQVWDOO

18 _ Disassembly and Reassembly
Part Photo Description
Outer Door
7KHRXWHUGRRUFRYHUVWKHGRRUWRWKHGLVKZDVKHUDQG
SURWHFWVWKHGHWHUJHQWGLVSHQVHU
 'LVFRQQHFWSRZHU
 2SHQWKHGLVKZDVKHUGRRU
 5HPRYHWKHVFUHZVDQGWKHGRRUSDQHOIURPWKH
GRRUDVVHPEO\'RQRWUHPRYHWKHVFUHZVWKDWKROG
WKHFRQWUROSDQHOFRYHUWRWKHGRRUDVVHPEO\
Dispenser
 'LVFRQQHFWWKHWHUPLQDOVIURPWKHGLVSHQVHU
 5HPRYHWKHGLVSHQVHUIURPGRRUDVVHPEO\ZLWK
SUHVVLQJWKHKRRNKRUL]RQWDODUURZ
 5HYHUVHWKHDERYHSURFHGXUHWRLQVWDOO