Samsung Galaxy Book Flex NP950QCG-X02DE User manual

www.samsung.com
User Manual
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2
Getting started
3 About this manual
7 Layout
14 Turning the computer on
and off
16 Unlocking the screen
16 Windows
Basics
18 Using the computer as a
tablet
20 Using the S Pen
32 Touch screen (optional)
37 Keyboard
39 Touchpad
42 Fingerprint recognition
44 Memory card tray
47 External display
49 Wireless LAN
51 Bluetooth
53 Thunderbolt™3
54 Wireless PowerShare
(WPS)
Applications
57 Using applications
58 Samsung Settings
59 Samsung Security
61 Samsung Update
62 Online Support (S Service)
63 Samsung PC Help (Self-
help application)
64 Samsung PC Cleaner
65 Quick Search
Settings & Upgrade
66 LCD brightness
68 Volume
69 BIOS (Setup utility)
75 Battery
Troubleshooting
78 Samsung Recovery
83 Windows recovery
function
83 Q&A
Appendix
86 Product specifications
87 Ergonomic tips
91 Safety precautions
101 Important safety
information
104 Replacement parts and
accessories
107 Regulatory compliance
statements
116 WEEE symbol information
118 Samsung package Take-
Back program (USA only)
Table of contents

3
Getting started
About this manual
•
This user manual is specially designed to detail the computer’s
functions and features.
•
The user manual supplied with the computer may vary
depending on the model.
•
Please read this manual before using the computer to ensure
safe and proper use.
•
Optional accessories, some devices, and software referred to
in this manual may not be provided or may not be subject to
upgrades. Note that the computer environment referred to in
the user manual may not be the same as your environment.
•
Descriptions are based on the computer’s default settings
and the Windows 10 operating system. Available features and
additional services may vary depending on the computer or
operating system.
•
This user manual describes procedures for using the
touchpad, mouse and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.
•
Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
product.
•
Content may differ from the final product and is subject to
change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com.

Getting started
4
Copyright
Copyright © 2020 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated,
or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
information storage and retrieval system.
Computer specifications or the contents of this manual may
be changed without prior notice due to an upgrade of the
computer’s functions.
Instructional icons and expressions
Warning : situations that could cause injury to yourself or
others
Caution : situations that could cause damage to the
computer or other equipment
Note : notes, usage tips, or additional information
The path you should follow to carry out an instruction. For
example, “select
Settings
→
Devices ”indicates that you
should select
Settings and then Devices .
Select Click the mouse or tap the touchpad or touch screen.

Getting started
5
•
HDMI, the HDMI logo, and
the term High Definition
Multimedia Interface are
trademarks or registered
trademarks of HDMI Licensing
LLC.
•
Thunderbolt and the Thunderbolt logo are trademarks of Intel
Corporation in the U.S. and/or other countries.
•
All other trademarks and copyrights are the property of their
respective owners.
As an ENERGY STAR®Partner,
Samsung has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
•
The ENERGY STAR Program has reduced greenhouse gas
emissions and saved energy through voluntary labeling.
•
Power management setting of this product has been enabled
by default, and has various timing settings from 1 minute to
5 hours.
•
The product can wake with a button press on the chassis from
sleep mode.
Trademarks
•
Samsung and the Samsung logo are trademarks or registered
trademarks of Samsung Electronics.
•
Intel and Core are trademarks or registered trademarks of the
Intel Corporation.
•
Microsoft, MS-DOS, and Windows are trademarks or registered
trademarks of the Microsoft Corporation.
•
Bluetooth®is a registered trademark of Bluetooth SIG, Inc.
worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo
are registered trademarks of the Wi-Fi Alliance.

Getting started
6
Product capacity representation
Storage capacity representation
The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1 KB = 1,000 Bytes.
However, the operating system (Windows) calculates the storage
device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the
available capacity of the HDD in Windows is smaller than the
actual capacity due to the difference in capacity calculation. For
example, for an 80 GB HDD, Windows calculates the capacity as
74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB.
In addition, the capacity representation in Windows may be even
smaller because some programs, such as Samsung Recovery, may
reside in a hidden area of the HDD.
Memory capacity representation
The available memory capacity in Windows is less than the actual
capacity of memory. This is because some memory is required for
regular system operations.
For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.
Data precautions
Samsung Electronics shall not be liable for any data loss. Please
take care to avoid losing any important data and back up your
data to prevent any such data loss.
Operating system and software support
If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund, and a fee will be charged
when requesting a service.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.
* Please use Windows 10 64-bit only for this model.

Getting started
7
Layout
•
Features or options may differ depending on the model.
•
The items marked as optional may not be provided or
may be provided in different locations.
•
Since some space on the SSD is reserved for system
recovery and operations, the available space on the SSD
may be less than the actual capacity.

Getting started
8
►
For 15.6 inch models
8
3
4
2
1
6
7
5
Front view
►
For 13.3 inch models
8
3
4
2
1
6
7
5

Getting started
9
Number/Name Description
Fingerprint
recognition
sensor
•
The fingerprint recognition sensor
recognizes fingerprints. Scans a
fingerprint to sign in to Windows,
apps, and services.
Touchpad
•
Moves the cursor and selects
options.
•
Functions as a mouse.
Number/Name Description
Microphone
•
You can use the built-in
microphone.
Camera
•
Using this camera, you can take
still pictures and record video.
Camera indicator
light
•
This indicates the camera
operating status.
LCD/Touch screen
(optional)
•
The screen’s images are displayed
here.
•
Recognizes touch interactions
(Only for touch screen models).
Operating
status LED and
Illumination
sensor
•
Shows the operating status of the
computer.
Keyboard
•
Enter text or control computer
functions.

Getting started
10
Number/Name Description
Operating status
LED
•
Shows the operating status of the
computer.
–
Red : Charging
–
Green : Fully charged
–
Blue : Turned on
Illumination
sensor
•
The sensor detects the ambient
light.
•
If the ambient light level becomes
too low, the computer’s backlight
will automatically turn on.
•
If there is sufficient ambient
lighting, the computer’s backlight
will automatically turn off.
Do not block the sensor.
Operating status LED and Illumination
sensor

Getting started
11
Number/Name Description
Speaker
•
Sound is emitted from the
speakers.
Power button
•
Turns the computer on and off.
Thunderbolt™
3 port
•
Connect and charge a USB-C®
and Thunderbolt™3 device, or
connect to an external display
device.
Some features may not be
supported depending on
your device’s specifications.
S Pen
•
Operate the computer by
performing touch actions on the
screen.
Right view
1 2 43

Getting started
12
The charging feature of the USB-C®port or
Thunderbolt™3 port
Charging the computer
Connect an external power supply (sold separately) to the USB-C®
port or Thunderbolt™3 port to use it as the auxiliary power or
charge the computer.
Use an external power supply (sold separately) with a rating level
higher than 10 W (5 V, 2 A) that supports USB-C®or USB BC 1.2.
Charging a USB-C®device or Thunderbolt™3 device
Connect and charge your USB-C®or Thunderbolt™3 device by
connecting it to the computer.
•
It may take longer to charge the battery when charging
a connected device.
•
The battery power level may be reduced when charging
a connected device while the computer is powered by
the battery.
•
The charging status of the connected device is not
displayed on the computer.
•
This charging feature may not be available on some
devices.
Left view
1 2 3 4
Number/Name Description
Earpiece/Headset
jack
•
Connect an earpiece or a headset
to the computer to listen to
audio.
USB-C®port
•
This port allows the USB PD AC
adapter to be used to supply
power to the computer. It can
also be used to charge USB-C®
devices or to connect external
display devices.
Memory card tray
•
Insert a memory card.
Speaker
•
Sound is emitted from the
speakers.

Getting started
13
Number/Name Description
Fan vents
•
Sucks in outside air and discharges
heat generated inside the computer
through these holes.
•
If the vents are blocked the computer
may overheat. Avoid blocking the vents
as this may be dangerous.
Internal
battery
•
Provides power to the computer when
not connected to an AC adapter.
•
To remove or replace the internal
battery, take it to a Samsung Service
Center. You will be charged for this
service.
If the case on the bottom of the device is replaced, the
laser-carved model name, serial number, and various
logos will not be displayed anymore.
For more information, contact a Samsung Service Center.
Bottom view
2
1

Getting started
14
3 The computer turns on automatically when the LCD panel is
opened.
If the computer does not turn on automatically, press the
Power button.
Set the device to not turn on the computer automatically
when the LCD panel is opened.
1. Select the Start button ( )
→
Samsung Settings .
2. Select
System
→
Auto booting
→
Off .
Turning the computer on and off
Fully charge the battery using the AC adapter before using
the computer
for the first time .
Turning the computer on
1 Before turning on the computer, check that the battery is
charged and charge it if necessary.
2 Open the LCD panel.

Getting started
15
Turning the computer off
1 Select the Start button ( ).
2 Select
→
Shut down .
Save all data before turning off the computer.
About Windows Activation
When you turn the computer on for the first time, the Windows
activation screen appears.
Follow the activation procedures according to the instructions on
the screen to use the computer.
The computer’s date and time may be incorrect when you turn it
on for the first time. They may also be incorrect if the battery has
been fully discharged or removed. To set the date and time, go to
the desktop taskbar and right-click the date and clock area. Then,
select
Adjust date/time and set the current date and time.

Getting started
16
Windows
Microsoft Windows is an operating system that is used to control a
computer.
•
Images and available features may differ depending on
the model and operating system.
•
This manual is designed for Windows 10 and content
may differ depending on the OS version.
•
The image displayed on the desktop screen may differ
between models and OS versions.
Unlocking the screen
To unlock the lock screen, do one of the following:
•
Touch screen : Swipe upwards from the bottom of the screen.
•
Mouse : Click the lock screen.
•
Keyboard : Press any key.
•
Touchpad : Tap the touchpad.
If the account has a password, enter the password to log in after
unlocking the screen.

Getting started
17
Configuring the Windows Settings
You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, on the Windows
Settings screen.
Select the Start button ( )
→
.
Then, select an option you want to change after the Windows
Settings screen appears.
You can also configure the settings from the Control Panel
like previous OS versions. Select the Start button ( )
→
Windows System
→
Control Panel .
Action Center
The Windows 10 action center allows you to receive system
notifications, such as updates, and push notifications, such as
emails and SNS updates. You can also adjust settings conveniently.
For example, you can select wireless network options or adjust the
volume and screen brightness via hot keys in the action center.
Checking notifications
1 Select on the taskbar.
2 When the action center panel appears, select a message to
check it.
•
You can enable or disable push notifications for
applications. You can also set personalized quick
actions to appear in the action center by selecting the
Start button ( )
→ →
System
→
Notifications &
actions
.
•
Select Expand or Collapse to expand or minimize the
action center menu and select the feature you want to
use.

18
When the LCD panel is tilted past the transition point
•
The keyboard and touchpad will automatically be
locked and will not function. But, during processes that
start before Windows operation, such as the BIOS setup
or DOS, the keyboard and touchpad will not be locked.
•
The display will rotate automatically depending on the
computer’s orientation.
When storing the computer in a bag or carrying it, close
the LCD panel to protect the computer.
Basics
Using the computer as a tablet
You can use the computer as a tablet by folding the LCD panel
behind the keyboard.
1 Open the LCD panel and rotate it away from the keyboard
until it touches the bottom side of the computer.

Basics
19
•
When you rotate the LCD panel back to the normal
position, a mode switch confirmation message will
appear. Select
Yes to switch the computer’s display to
desktop mode.
•
When the screen is turned off while using the computer
as a tablet, touch the screen to unlock it. When the
computer is in sleep mode, press the Power button to
unlock the screen.
You can also switch the computer’s display to tablet mode without
rotating the LCD panel.
1 Select on the taskbar.
2 When the action center panel appears, select
Tablet mode .
2 A mode switch confirmation message will appear when the
LCD panel is tilted past the transition point. Select
Yes to
switch the computer’s display to tablet mode.
The display will switch to tablet mode.

Basics
20
Using the S Pen
S Pen
S Pen button
S Pen nib
Name Functions
S Pen nib
•
Use the S Pen to write, draw, or perform
touch actions on the screen.
Hover the S Pen over items on the
screen to access additional S Pen
features, such as the Air view feature.
S Pen button
•
Hover the S Pen over the screen and
press the S Pen button to display the
Air command features.
The FCC ID of the S Pen can be found below (USA only).
FCC ID: A3LEJPN970