Samsung Galaxy Book Go User manual

www.samsung.com
User Manual

2
Getting started
3 About this manual
7 Layout
11 Turning the computer on
and off
13 Unlocking the screen
13 Windows
Basics
15 Keyboard
17 Touchpad
20 SIM or USIM card
(nano-SIM card) tray (LTE
models only)
21 Cellular data (LTE models
only)
22 Memory card slot
25 External display
27 Wireless LAN
29 Bluetooth
31 Security slot
Applications
32 Using applications
32 Updating applications
33 Samsung Settings
34 Samsung Notes
35 Screen Recorder
37 Samsung Flow
38 Samsung Gallery
38 Samsung Care+
Settings & Upgrade
39 Display brightness
40 Volume
41 BIOS (Setup utility)
47 Battery
50 Windows recovery
function
Appendix
51 Product specifications
52 Ergonomic tips
56 Safety precautions
66 Important safety
information
69 Replacement parts and
accessories
72 Regulatory compliance
statements
81 WEEE symbol information
83 Samsung package
Take-Back program (USA
only)
Table of contents

3
Getting started
About this manual
•
This user manual is specially designed to detail the computer’s
functions and features.
•
The user manual supplied with the computer may vary
depending on the model.
•
Please read this manual before using the computer to ensure
safe and proper use.
•
Optional accessories, some devices, and software referred to
in this manual may not be provided or may not be subject to
upgrades. Note that the computer environment referred to in
the user manual may not be the same as your environment.
•
Descriptions are based on the computer’s default settings
and the Windows 11 operating system. Available features and
additional services may vary depending on the computer or
operating system.
•
This user manual describes procedures for using the
touchpad, mouse and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.
•
Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
product.
•
Content may differ from the final product and is subject to
change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com.

Getting started
4
Copyright
Copyright © 2021 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated,
or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
information storage and retrieval system.
Computer specifications or the contents of this manual may
be changed without prior notice due to an upgrade of the
computer’s functions.
Instructional icons and expressions
Warning : situations that could cause injury to yourself or
others
Caution : situations that could cause damage to the
computer or other equipment
Note : notes, usage tips, or additional information
The path you should follow to carry out an instruction.
For example, “select
Settings
→
Bluetooth & devices ”
indicates that you should select
Settings and then
Bluetooth & devices .
Select Click the mouse or tap the touchpad or touch screen.

Getting started
5
As an ENERGY STAR®Partner,
Samsung has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
•
The ENERGY STAR Program has reduced greenhouse gas
emissions and saved energy through voluntary labeling.
•
Power management setting of this product has been enabled
by default, and has various timing settings from 1 minute to
5 hours.
•
The product can wake with a button press on the chassis from
sleep mode.
Trademarks
•
Samsung and the Samsung logo are trademarks or registered
trademarks of Samsung Electronics Co., Ltd.
•
Intel and Core are trademarks or registered trademarks of the
Intel Corporation.
•
Microsoft, MS-DOS, and Windows are trademarks or registered
trademarks of the Microsoft Corporation.
•
Bluetooth®is a registered trademark of Bluetooth SIG, Inc.
worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo
are registered trademarks of the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby,
Dolby Atmos, and the double-D symbol are trademarks of
Dolby Laboratories.
•
All other trademarks and copyrights are the property of their
respective owners.

Getting started
6
Product capacity representation
Storage capacity representation
The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1 KB = 1,000 Bytes.
However, the operating system (Windows) calculates the storage
device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the
available capacity of the HDD in Windows is smaller than the
actual capacity due to the difference in capacity calculation. For
example, for an 80 GB HDD, Windows calculates the capacity as
74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB.
In addition, the capacity representation in Windows may be even
smaller because some programs may reside in a hidden area of
the HDD.
Memory capacity representation
The available memory capacity in Windows is less than the actual
capacity of memory. This is because some memory is required for
regular system operations.
For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.
Data precautions
Samsung shall not be liable for any data loss. Please take care to
avoid losing any important data and back up your data to prevent
any such data loss.
Operating system and software support
If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund, and a fee will be charged
when requesting a service.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.
* Please use Windows 11 for this model.

Getting started
7
Front view
7
4
3
2
5
6
1
Layout
Leaving the screen idle for extended periods may result
in afterimages (screen burn-in) or ghosting. Turn off the
screen, or turn on the screen saver or power saving mode
when you are not using the computer.
•
Features or options may differ depending on the model.
•
The items marked as optional may not be provided or
may be provided in different locations.
•
Since some space on the storage device is reserved for
system recovery and operations, the available space on
the storage device may be less than the actual capacity.

Getting started
8
Number/Name Description
Microphone
•
You can use the built-in
microphone.
Camera
•
Using this camera, you can take
still pictures and record video.
Camera indicator
light
•
This indicates the camera
operating status.
Display
•
The screen’s images are displayed
here.
Power button
•
Turns the computer on and off.
Keyboard
•
Enter text or control computer
functions.
Touchpad
•
Moves the cursor and selects
options.
•
Functions as a mouse.
Right view
1 2 3 4
Number/Name Description
SIM card tray (LTE
models only)
•
Insert the SIM or USIM card.
USB Type-C port
(supports USB 3.2
Gen1)
•
Connect the adapter to charge
the computer. You can also use or
charge USB Type-C devices. Also,
you can connect external display
devices.
USB 2.0 port
•
Connect various peripheral
devices, such as a mouse, camera,
or keyboard.
Security slot
•
Secure the computer by
connecting an optional lock and
cable to it.

Getting started
9
Left view
1 2 3 4
Number/Name Description
USB Type-C
port (supports
USB 2.0)
•
Connect the adapter to charge
the computer. You can also use or
charge USB Type-C devices.
Operating
status LED
•
Shows the operating status of the
computer.
Earpiece/
Headset jack
•
Connect an earpiece or a headset to
the computer to listen to audio.
Memory card
slot
•
Insert a memory card into the slot.
The charging feature of the USB Type-C port
Charging the computer
Connect an external power supply (sold separately) to the
USB Type-C port to use it as the auxiliary power or charge the
computer.
Use an external power supply (sold separately) with a rating level
higher than 10 W (5 V, 2 A) that supports USB Type-C or USB BC 1.2.
Charging a USB Type-C device
Connect and charge your USB Type-C device by connecting it to
the computer.
•
It may take longer to charge the battery when charging
a connected device.
•
The battery power level may be reduced when charging
a connected device while the computer is powered by
the battery.
•
The charging status of the connected device is not
displayed on the computer.
•
This charging feature may not be available on some
devices.
•
To charge another device when the computer is in
hibernation mode or is turned off, connect to the USB
Type-C port.

Getting started
10
Number/Name Description
Internal
battery
•
Provides power to the computer when
not connected to an adapter.
•
To remove or replace the internal
battery, take it to a Samsung Service
Center. You will be charged for this
service.
Speaker
•
Sound is emitted from the speakers.
LTE antenna
(LTE models
only)
•
Transmits and receives radio waves.
If the case on the bottom of the device is replaced, the
laser-carved model name, serial number, and various
logos will not be displayed anymore.
For more information, contact a Samsung Service Center.
Bottom view
1
2
2
33

Getting started
11
3 The computer will turn on when you press the Power button.
Turning the computer on and off
Fully charge the battery using the adapter before using
the computer
for the first time .
Turning the computer on
1 Before turning on the computer, check that the battery is
charged and charge it if necessary.
2 Open the display panel.

Getting started
12
Turning the computer off
1 Select the Start button ( ).
2 Select
→
Shut down .
Save all data before turning off the computer.
About Windows Activation
When you turn the computer on for the first time, the Windows
Activation screen appears.
Follow the activation procedures according to the instructions on
the screen to use the computer.
The computer’s date and time may be incorrect when you turn it
on for the first time. They may also be incorrect if the battery has
been fully discharged or removed. To set the date and time, go to
the desktop taskbar and right-click the date and clock area. Then,
select
Adjust date/time and set the current date and time.

Getting started
13
Windows
Microsoft Windows is an operating system that is used to control a
computer.
•
Images and available features may differ depending on
the model and operating system.
•
This manual is designed for Windows 11 and content
may differ depending on the OS version.
•
The image displayed on the desktop screen may differ
between models and OS versions.
Unlocking the screen
To unlock the lock screen, do one of the following:
•
Mouse : Click the lock screen.
•
Keyboard : Press any key.
•
Touchpad : Tap the touchpad.
If the account has a password, enter the password to log in after
unlocking the screen.

Getting started
14
Configuring the Windows Settings
You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, on the Windows
Settings screen.
Select the Start button ( )
→
Settings .
Then, select an option you want to change after the Windows
Settings screen appears.
You can also configure the settings from the Control Panel
like previous OS versions. Select the Start button ( )
→
All apps
→
Windows Tools
→
Control Panel .

15
•
Press the Fn Lock key. When the Fn Lock key turns on, press a
hot key.
When the Fn Lock key is on, hot keys are activated without
pressing the
Fn key.
Using hot keys
To use keyboard hot keys, do one of the following:
•
Press and hold the Fn key and press a hot key.
Basics
Keyboard
Enter text or access computer functions with the keyboard.
•
Images and available features may differ depending on the model and operating system.
•
The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual.

Basics
16
Key/Icon Description
F9
•
Turn the display on or off.
F10
•
CONNECT : Connect to nearby wireless
devices.
F11
•
Consulting Mode : Invert the screen so that
the image appears normally when the screen
is flipped.
This feature may not be available in some
applications, such as games.
F12
•
Airplane mode : Activate or deactivate flight
mode.
Hot key functions
Key/Icon Description
F1
•
Launch the Windows settings.
F2
•
Screen brightness control : Adjust the
brightness of the display.
F3
F4
•
Display/External monitor : Switch between
the display and an external display device
when an external display device is connected
to the computer.
F5
•
Touchpad : Turn the touchpad function on or
off.
F6
•
Mute : Mute or unmute the audio.
F7
•
Volume control : Adjust the volume level.
F8

Basics
17
Touchpad
Use the touchpad to move the cursor or select an item. The left
and right buttons of the touchpad act the same as the left and
right buttons of a mouse.
•
Use the touchpad only with fingers. The touchpad will
not recognize actions of other objects.
•
Images and the touchpad layout may differ depending
on the model.
Basic touchpad functions
Moving
To move the cursor, move a finger on the touchpad.
Clicking
Tap the touchpad or press the left touchpad button.
or
Tap
Click
Double-clicking
Double-tap the touchpad or press the left touchpad button twice.
or
Tap-tap
Click-click

Basics
18
Gesture functions
Swiping
To scroll up, down, left or right to a desired location, swipe with
two fingers on the touchpad.
or
Pinching
To zoom in, spread two fingers apart while viewing a website,
map, or image. Pinch to zoom out.
Right-clicking
This function enables right-clicking.
To right-click an item, press the right touchpad button.
Click
Dragging
To move an icon or an app tile to a desired location, press and hold
it and then drag it to the target position with the left touchpad
button pressed.
Press and hold
the left touchpad
button
Move

Basics
19
Touchpad lock
Press and hold the Fn key and press the F5 key to lock the
touchpad.
Configuring touchpad gestures
Configure touchpad gestures to use the touchpad more efficiently.
Select the Start button ( )
→
Settings
→
Bluetooth & devices
→
Touchpad
→
desired options.
Some options in the touchpad settings may not be
available depending on the model.

Basics
20
SIM or USIM card (nano-SIM card)
tray (LTE models only)
Insert the SIM or USIM card.
•
Use only a nano-SIM card (sold separately).
•
Use caution not to lose or let others use the SIM or USIM
card. Samsung is not responsible for any damages or
inconveniences caused by lost or stolen cards.
•
It is only for data network. The calling feature is not
supported.
•
Some services that require a network connection may
not be available depending on the service provider.
Installing the SIM or USIM card
1 Insert the ejection pin into the hole on the tray to loosen the
tray.
Ensure that the ejection pin is perpendicular to the hole.
Otherwise, the device may be damaged.
2 Pull out the tray gently from the tray slot.
Be careful to not hurt your fingertip while pulling out the
tray.
3 Place the SIM or USIM card on the tray with the gold-colored
contacts facing downwards.
4 Gently press the SIM or USIM card into the tray to secure it and
insert the tray back into the tray slot.
1
2