Samsung Galaxy Book Pro 360 User manual

www.samsung.com
User Manual

2
Getting started
3 About this manual
7 Layout
15 Turning the computer on
and off
17 Unlocking the screen
17 Windows
Basics
19 Using the computer as a
tablet
21 Using the S Pen
26 Touch screen
31 Keyboard
33 Touchpad
36 Fingerprint recognition
38 Memory card slot
41 External display
43 Wireless LAN
45 Bluetooth
47 Thunderbolt™4
Applications
49 Using applications
50 Samsung Settings
51 Samsung Notes
55 Samsung Security
58 Samsung Update
59 Online Support (S Service)
60 Samsung PC Cleaner
61 Screen Recorder
62 Quick Search
63 Samsung Flow
63 Samsung Studio Plus
64 Samsung Voice Note
64 Samsung Gallery
Settings & Upgrade
65 Display brightness
67 Volume
68 BIOS (Setup utility)
74 Battery
Troubleshooting
77 Samsung Recovery
82 Windows recovery
function
82 Q&A
Appendix
85 Product specifications
86 Ergonomic tips
90 Safety precautions
100 Important safety
information
103 Replacement parts and
accessories
106 Regulatory compliance
statements
115 WEEE symbol information
117 Samsung package
Take-Back program (USA
only)
Table of contents

3
Getting started
About this manual
•
This user manual is specially designed to detail the computer’s
functions and features.
•
The user manual supplied with the computer may vary
depending on the model.
•
Please read this manual before using the computer to ensure
safe and proper use.
•
Optional accessories, some devices, and software referred to
in this manual may not be provided or may not be subject to
upgrades. Note that the computer environment referred to in
the user manual may not be the same as your environment.
•
Descriptions are based on the computer’s default settings
and the Windows 10 operating system. Available features and
additional services may vary depending on the computer or
operating system.
•
This user manual describes procedures for using the
touchpad, mouse and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.
•
Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
product.
•
Content may differ from the final product and is subject to
change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com.

Getting started
4
Copyright
Copyright © 2021 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated,
or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
information storage and retrieval system.
Computer specifications or the contents of this manual may
be changed without prior notice due to an upgrade of the
computer’s functions.
Instructional icons and expressions
Warning : situations that could cause injury to yourself or
others
Caution : situations that could cause damage to the
computer or other equipment
Note : notes, usage tips, or additional information
The path you should follow to carry out an instruction. For
example, “select
Settings
→
Devices ”indicates that you
should select
Settings and then Devices .
Select Click the mouse or tap the touchpad or touch screen.

Getting started
5
•
Thunderbolt and the Thunderbolt logo are trademarks of Intel
Corporation in the U.S. and/or other countries.
•
Manufactured under license from Dolby Laboratories. Dolby,
Dolby Atmos, and the double-D symbol are trademarks of
Dolby Laboratories.
•
All other trademarks and copyrights are the property of their
respective owners.
As an ENERGY STAR®Partner,
Samsung has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
•
The ENERGY STAR Program has reduced greenhouse gas
emissions and saved energy through voluntary labeling.
•
Power management setting of this product has been enabled
by default, and has various timing settings from 1 minute to
5 hours.
•
The product can wake with a button press on the chassis from
sleep mode.
Trademarks
•
Samsung and the Samsung logo are trademarks or registered
trademarks of Samsung Electronics Co., Ltd.
•
Intel and Core are trademarks or registered trademarks of the
Intel Corporation.
•
Microsoft, MS-DOS, and Windows are trademarks or registered
trademarks of the Microsoft Corporation.
•
Bluetooth®is a registered trademark of Bluetooth SIG, Inc.
worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo
are registered trademarks of the Wi-Fi Alliance.
•
HDMI, the HDMI logo, and
the term High Definition
Multimedia Interface are
trademarks or registered
trademarks of HDMI Licensing
LLC.

Getting started
6
Product capacity representation
Storage capacity representation
The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1 KB = 1,000 Bytes.
However, the operating system (Windows) calculates the storage
device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the
available capacity of the HDD in Windows is smaller than the
actual capacity due to the difference in capacity calculation. For
example, for an 80 GB HDD, Windows calculates the capacity as
74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB.
In addition, the capacity representation in Windows may be even
smaller because some programs, such as Samsung Recovery, may
reside in a hidden area of the HDD.
Memory capacity representation
The available memory capacity in Windows is less than the actual
capacity of memory. This is because some memory is required for
regular system operations.
For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.
Data precautions
Samsung shall not be liable for any data loss. Please take care to
avoid losing any important data and back up your data to prevent
any such data loss.
Operating system and software support
If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund, and a fee will be charged
when requesting a service.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.
* Please use Windows 10 64-bit only for this model.

Getting started
7
Front view
►
For 13.3 inch models
8
1
4
5
3
2
6
7
Layout
Leaving the touch screen idle for extended periods may
result in afterimages (screen burn-in) or ghosting. Turn
off the touch screen, or turn on the screen saver or power
saving mode when you are not using the computer.
•
Features or options may differ depending on the model.
•
The items marked as optional may not be provided or
may be provided in different locations.
•
Since some space on the storage device is reserved for
system recovery and operations, the available space on
the storage device may be less than the actual capacity.

Getting started
8
Number/Name Description
Display/Touch
screen
•
The screen’s images are displayed
here.
•
Recognizes touch interactions
(Only for touch screen models).
Power button/
Fingerprint
recognition
sensor
•
Turns the computer on and off.
•
The fingerprint recognition sensor
recognizes fingerprints. Scans a
fingerprint to sign in to Windows,
apps, and services.
Keyboard
•
Enter text or control computer
functions.
Touchpad
•
Moves the cursor and selects
options.
•
Functions as a mouse.
Number/Name Description
Microphone
•
You can use the built-in
microphone.
Ambient light
sensor
•
Recognizes the brightness of the
environment where you use the
computer.
•
When the surroundings become
dark, the keyboard backlight turns
on.
•
When the surroundings become
bright, the keyboard backlight
turns off.
Do not cover the ambient
light sensor.
Camera
•
Using this camera, you can take
still pictures and record video.
Camera indicator
light
•
This indicates the camera
operating status.

Getting started
9
Number/Name Description
Microphone
•
You can use the built-in
microphone.
Ambient light
sensor
•
Recognizes the brightness of the
environment where you use the
computer.
•
When the surroundings become
dark, the keyboard backlight turns
on.
•
When the surroundings become
bright, the keyboard backlight
turns off.
Do not cover the ambient
light sensor.
Camera
•
Using this camera, you can take
still pictures and record video.
Camera indicator
light
•
This indicates the camera
operating status.
Display/Touch
screen
•
The screen’s images are displayed
here.
•
Recognizes touch interactions
(Only for touch screen models).
►
For 15.6 inch models
4
5
3
2
1
8
9
6
7

Getting started
10
Right view
1 2 3
Number/Name Description
Memory card slot
•
Insert a memory card into the slot.
USB Type-C port
•
This port allows the USB PD AC
adapter to be used to supply
power to the computer. It can also
be used to charge USB Type-C
devices or to connect external
display devices.
Earpiece/
Headset jack
•
Connect an earpiece or a headset
to the computer to listen to audio.
Number/Name Description
Power button/
Fingerprint
recognition
sensor
•
Turns the computer on and off.
•
The fingerprint recognition sensor
recognizes fingerprints. Scans a
fingerprint to sign in to Windows,
apps, and services.
Numeric keypad
•
Enter numbers.
Keyboard
•
Enter text or control computer
functions.
Touchpad
•
Moves the cursor and selects
options.
•
Functions as a mouse.

Getting started
11
Number/Name Description
USB Type-C
port
•
This port allows the USB PD AC
adapter to be used to supply power
to the computer. It can also be used
to charge USB Type-C devices or to
connect external display devices.
Thunderbolt™
4 port
•
Connect and charge a USB Type-C
device and Thunderbolt™device,
or connect to an external display
device.
Some features may not be
supported depending on your
device’s specifications.
Operating
status LED
•
Shows the operating status of the
computer.
Left view
1 2 3

Getting started
12
•
It may take longer to charge the battery when charging
a connected device.
•
The battery power level may be reduced when charging
a connected device while the computer is powered by
the battery.
•
The charging status of the connected device is not
displayed on the computer.
•
This charging feature may not be available on some
devices.
•
To charge another device when the computer is in
hibernation mode or is turned off, connect to the USB
Type-C port or Thunderbolt™4 port on the left side.
The charging feature of the USB Type-C port or
Thunderbolt™4 port
Charging the computer
Connect an external power supply (sold separately) to the USB
Type-C port or Thunderbolt™4 port to use it as the auxiliary
power or charge the computer.
Use an external power supply (sold separately) with a rating level
higher than 10 W (5 V, 2 A) that supports USB Type-C or USB BC 1.2.
Charging a USB Type-C device or Thunderbolt™device
Connect and charge your USB Type-C or Thunderbolt™device by
connecting it to the computer.

Getting started
13
Number/Name Description
Operating status
LED
•
Shows the operating status of the
computer.
–
Red : Charging
–
Green : Fully charged
–
Blue : Turned on
Ambient light
sensor
•
Recognizes the brightness of the
environment where you use the
computer.
•
When the surroundings become
dark, the keyboard backlight turns
on.
•
When the surroundings become
bright, the keyboard backlight
turns off.
Do not cover the ambient
light sensor.
Operating status LED and Ambient light
sensor
1
2

Getting started
14
Number/Name Description
Fan vents
•
Sucks in outside air and discharges
heat generated inside the computer
through these holes.
•
If the vents are blocked the computer
may overheat. Avoid blocking the vents
as this may be dangerous.
Internal
battery
•
Provides power to the computer when
not connected to an AC adapter.
•
To remove or replace the internal
battery, take it to a Samsung Service
Center. You will be charged for this
service.
Speaker
•
Sound is emitted from the speakers.
If the case on the bottom of the device is replaced, the
laser-carved model name, serial number, and various
logos will not be displayed anymore.
For more information, contact a Samsung Service Center.
Bottom view
2
33
1

Getting started
15
3 The computer turns on automatically when the display panel
is opened.
If the computer does not turn on automatically, press the
Power button.
Set the device to not turn on the computer automatically
when the display panel is opened.
1. Select the Start button ( )
→
Samsung Settings .
2. Select
System
→
Auto booting
→
Off .
Turning the computer on and off
Fully charge the battery using the AC adapter before using
the computer
for the first time .
Turning the computer on
1 Before turning on the computer, check that the battery is
charged and charge it if necessary.
2 Open the display panel.

Getting started
16
Turning the computer off
1 Select the Start button ( ).
2 Select
→
Shut down .
Save all data before turning off the computer.
About Windows Activation
When you turn the computer on for the first time, the Windows
activation screen appears.
Follow the activation procedures according to the instructions on
the screen to use the computer.
The computer’s date and time may be incorrect when you turn it
on for the first time. They may also be incorrect if the battery has
been fully discharged or removed. To set the date and time, go to
the desktop taskbar and right-click the date and clock area. Then,
select
Adjust date/time and set the current date and time.

Getting started
17
Unlocking the screen
To unlock the lock screen, do one of the following:
•
Touch screen : Swipe upwards from the bottom of the screen.
•
Mouse : Click the lock screen.
•
Keyboard : Press any key.
•
Touchpad : Tap the touchpad.
If the account has a password, enter the password to log in after
unlocking the screen.
Windows
Microsoft Windows is an operating system that is used to control a
computer.
•
Images and available features may differ depending on
the model and operating system.
•
This manual is designed for Windows 10 and content
may differ depending on the OS version.
•
The image displayed on the desktop screen may differ
between models and OS versions.

Getting started
18
2 When the action center panel appears, select a message to
check it.
•
You can enable or disable push notifications for
applications. You can also set personalized quick
actions to appear in the action center by selecting the
Start button ( )
→ →
System
→
Notifications &
actions
.
•
Select Expand or Collapse to expand or minimize the
action center menu and select the feature you want to
use.
Configuring the Windows Settings
You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, on the Windows
Settings screen.
Select the Start button ( )
→
.
Then, select an option you want to change after the Windows
Settings screen appears.
You can also configure the settings from the Control Panel
like previous OS versions. Select the Start button ( )
→
Windows System
→
Control Panel .
Action Center
The Windows 10 action center allows you to receive system
notifications, such as updates, and push notifications, such as
emails and SNS updates. You can also adjust settings conveniently.
For example, you can select wireless network options or adjust
the volume and screen brightness via quick actions in the action
center.
Checking notifications
1 Select on the taskbar.

19
When the display panel is tilted past the transition point
•
The keyboard and touchpad will automatically be
locked and will not function. But, during processes that
start before Windows operation, such as the BIOS setup
or DOS, the keyboard and touchpad will not be locked.
•
The display will rotate automatically depending on the
computer’s orientation.
When storing the computer in a bag or carrying it, close
the display panel to protect the computer.
Basics
Using the computer as a tablet
You can use the computer as a tablet by folding the display panel
behind the keyboard.
1 Open the display panel and rotate it away from the keyboard
until it touches the bottom side of the computer.

Basics
20
You can also switch the computer’s display to tablet mode without
rotating the display panel.
1 Select on the taskbar.
2 When the action center panel appears, select
Tablet mode .
2 The display will switch to tablet mode.
When the screen is turned off while using the computer as
a tablet, touch the screen to unlock it. When the computer
is in sleep mode, press the Power button to unlock the
screen.