Samsung NP767XCM-K01CA User manual

www.samsung.com
User Manual

2
Getting started
3 About this manual
7 Layout
12 Turning the computer on
and off
14 Unlocking the screen
14 Windows
Basics
16 Touch screen
19 Keyboard
21 Touchpad
24 Fingerprint recognition
26 Memory card
29 External display
31 Wireless LAN
33 Bluetooth
Applications
35 Using applications
36 Samsung Settings
37 Samsung Security
39 Samsung Update
40 Online Support (S Service)
41 Samsung PC Help (Self-
help application)
42 Samsung PC Cleaner
43 Quick Search
Settings & Upgrade
44 LCD brightness
46 Volume
47 BIOS (Setup utility)
52 Battery
Troubleshooting
55 Samsung Recovery
59 Windows recovery
function
59 Q&A
Appendix
62 Product specifications
63 Ergonomic tips
67 Safety precautions
77 Important safety
information
80 Replacement parts and
accessories
83 Regulatory compliance
statements
92 WEEE symbol information
94 Samsung package Take-
Back program (USA only)
Table of contents

3
Getting started
About this manual
•
This user manual is specially designed to detail the computer’s
functions and features.
•
The user manual supplied with the computer may vary
depending on the model.
•
Please read this manual before using the computer to ensure
safe and proper use.
•
Optional accessories, some devices, and software referred to
in this manual may not be provided or may not be subject to
upgrades. Note that the computer environment referred to in
the user manual may not be the same as your environment.
•
Descriptions are based on the computer’s default settings
and the Windows 10 operating system. Available features and
additional services may vary depending on the computer or
operating system.
•
This user manual describes procedures for using the
touchpad, mouse and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.
•
Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
product.
•
Content may differ from the final product and is subject to
change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com.
•
Playing high-specification games is not recommended on this
computer.

Getting started
4
Copyright
Copyright © 2020 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated,
or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
information storage and retrieval system.
Computer specifications or the contents of this manual may
be changed without prior notice due to an upgrade of the
computer’s functions.
Instructional icons and expressions
Warning : situations that could cause injury to yourself or
others
Caution : situations that could cause damage to the
computer or other equipment
Note : notes, usage tips, or additional information
The path you should follow to carry out an instruction. For
example, “select
Settings
→
Devices ”indicates that you
should select
Settings and then Devices .
Select Click the mouse or tap the touchpad or touch screen.

Getting started
5
•
HDMI, the HDMI logo, and
the term High Definition
Multimedia Interface are
trademarks or registered
trademarks of HDMI Licensing
LLC.
•
All other trademarks and copyrights are the property of their
respective owners.
As an ENERGY STAR®Partner,
Samsung has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
•
The ENERGY STAR Program has reduced greenhouse gas
emissions and saved energy through voluntary labeling.
•
Power management setting of this product has been enabled
by default, and has various timing settings from 1 minute to
5 hours.
•
The product can wake with a button press on the chassis from
sleep mode.
Trademarks
•
Samsung and the Samsung logo are trademarks or registered
trademarks of Samsung Electronics Co., Ltd.
•
Intel and Core are trademarks or registered trademarks of the
Intel Corporation.
•
Microsoft, MS-DOS, and Windows are trademarks or registered
trademarks of the Microsoft Corporation.
•
Bluetooth®is a registered trademark of Bluetooth SIG, Inc.
worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo
are registered trademarks of the Wi-Fi Alliance.

Getting started
6
Product capacity representation
Storage capacity representation
The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1 KB = 1,000 Bytes.
However, the operating system (Windows) calculates the storage
device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the
available capacity of the HDD in Windows is smaller than the
actual capacity due to the difference in capacity calculation. For
example, for an 80 GB HDD, Windows calculates the capacity as
74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB.
In addition, the capacity representation in Windows may be even
smaller because some programs, such as Samsung Recovery, may
reside in a hidden area of the HDD.
Memory capacity representation
The available memory capacity in Windows is less than the actual
capacity of memory. This is because some memory is required for
regular system operations.
For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.
Data precautions
Samsung shall not be liable for any data loss. Please take care to
avoid losing any important data and back up your data to prevent
any such data loss.
Operating system and software support
If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund, and a fee will be charged
when requesting a service.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.
* Please use Windows 10 64-bit only for this model.

Getting started
7
Front view
8
3
2
4
1
6
7
5
Layout
•
Features or options may differ depending on the model.
•
The items marked as optional may not be provided or
may be provided in different locations.
•
Since some space on the storage device is reserved for
system recovery and operations, the available space on
the storage device may be less than the actual capacity.

Getting started
8
Number/Name Description
Power button/
Fingerprint
recognition
sensor
•
Turns the computer on and off.
•
The fingerprint recognition sensor
recognizes fingerprints. Scans a
fingerprint to sign in to Windows,
apps, and services.
Keyboard
•
Enter text or control computer
functions.
Touchpad
•
Moves the cursor and selects
options.
•
Functions as a mouse.
Number/Name Description
Camera
•
Using this camera, you can take
still pictures and record video.
Camera indicator
light
•
This indicates the camera
operating status.
LCD/Touch screen
•
The screen’s images are displayed
here.
•
Recognizes touch interaction.
Microphone
•
You can use the built-in
microphone.
Ambient light
sensor
•
Recognizes the brightness of the
environment where you use the
computer.
•
When the surroundings become
dark, the keyboard backlight turns
on.
•
When the surroundings become
bright, the keyboard backlight
turns off.
•
Do not cover the ambient light
sensor.

Getting started
9
Number/Name Description
Operating status
LED
•
Shows the operating status of the
computer.
–
Red : Charging
–
Blue : Turned on
USB-C®port
•
This port allows the USB PD AC
adapter to be used to supply
power to the computer. It can also
be used to charge USB-C®devices
or to connect external display
devices.
Right view
1 2

Getting started
10
The charging feature of the USB-C®port
Charging the computer
Connect an external power supply (sold separately) to the USB-C®
port to use it as the auxiliary power or charge the computer.
Use an external power supply (sold separately) with a rating level
higher than 10 W (5 V, 2 A) that supports USB-C®or USB BC 1.2.
Charging a USB-C®device
Connect and charge your USB-C®device by connecting it to the
computer.
•
It may take longer to charge the battery when charging
a connected device.
•
The battery power level may be reduced when charging
a connected device while the computer is powered by
the battery.
•
The charging status of the connected device is not
displayed on the computer.
•
This charging feature may not be available on some
devices.
Left view
12
Number/Name Description
Earpiece/Headset
jack
•
Connect an earpiece or a headset
to the computer to listen to
audio.
USB-C®port
•
This port allows the USB PD AC
adapter to be used to supply
power to the computer. It can
also be used to charge USB-C®
devices or to connect external
display devices.

Getting started
11
Number/Name Description
Memory card
tray
•
Insert and use a memory card.
Internal
battery
•
Provides power to the computer when
not connected to an AC adapter.
•
To remove or replace the internal
battery, take it to a Samsung Service
Center. You will be charged for this
service.
Speaker
•
Sound is emitted from the speakers.
If the case on the bottom of the device is replaced, the
laser-carved model name, serial number, and various
logos will not be displayed anymore.
For more information, contact a Samsung Service Center.
Bottom view
3
3
1
2

Getting started
12
3 The computer turns on automatically when the LCD panel is
opened.
If the computer does not turn on automatically, press the
Power button.
Set the device to not turn on the computer automatically
when the LCD panel is opened.
1. Select the Start button ( )
→
Samsung Settings .
2. Select
System
→
Auto booting
→
Off .
Turning the computer on and off
Fully charge the battery using the AC adapter before using
the computer
for the first time .
Turning the computer on
1 Before turning on the computer, check that the battery is
charged and charge it if necessary.
2 Open the LCD panel.

Getting started
13
Turning the computer off
1 Select the Start button ( ).
2 Select
→
Shut down .
Save all data before turning off the computer.
About Windows Activation
When you turn the computer on for the first time, the Windows
activation screen appears.
Follow the activation procedures according to the instructions on
the screen to use the computer.
The computer’s date and time may be incorrect when you turn it
on for the first time. They may also be incorrect if the battery has
been fully discharged or removed. To set the date and time, go to
the desktop taskbar and right-click the date and clock area. Then,
select
Adjust date/time and set the current date and time.

Getting started
14
Windows
Microsoft Windows is an operating system that is used to control a
computer.
•
Images and available features may differ depending on
the model and operating system.
•
This manual is designed for Windows 10 and content
may differ depending on the OS version.
•
The image displayed on the desktop screen may differ
between models and OS versions.
Unlocking the screen
To unlock the lock screen, do one of the following:
•
Touch screen : Swipe upwards from the bottom of the screen.
•
Mouse : Click the lock screen.
•
Keyboard : Press any key.
•
Touchpad : Tap the touchpad.
If the account has a password, enter the password to log in after
unlocking the screen.

Getting started
15
2 When the action center panel appears, select a message to
check it.
•
You can enable or disable push notifications for
applications. You can also set personalized quick
actions to appear in the action center by selecting the
Start button ( )
→ →
System
→
Notifications &
actions
.
•
Select Expand or Collapse to expand or minimize the
action center menu and select the feature you want to
use.
Configuring the Windows Settings
You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, on the Windows
Settings screen.
Select the Start button ( )
→
.
Then, select an option you want to change after the Windows
Settings screen appears.
You can also configure the settings from the Control Panel
like previous OS versions. Select the Start button ( )
→
Windows System
→
Control Panel .
Action Center
The Windows 10 action center allows you to receive system
notifications, such as updates, and push notifications, such as
emails and SNS updates. You can also adjust settings conveniently.
For example, you can select wireless network options or adjust
the volume and screen brightness via quick actions in the action
center.
Checking notifications
1 Select on the taskbar.

16
Double-tapping
To open files or items, double-tap the touch screen.
Tapping and holding (right-clicking)
To use additional options of an item, tap and hold it on the touch
screen.
Basics
Touch screen
Use your fingers on the touch screen to perform actions.
Touch screen gestures
Tapping
To select menus, options, or applications, tap the touch screen.

Basics
17
Spreading and pinching
To zoom in, spread two fingers apart on an image or text. Pinch to
zoom out.
Dragging
To move an item to another location, tap and hold it, and then
drag it on the touch screen to the desired location.
Scrolling
To scroll up, down, left, or right, swipe on the touch screen.
or

Basics
18
•
Do not subject the touch screen to severe impacts or
press it with sharp objects. Doing so may damage the
touch screen.
•
Do not allow the touch screen to come into contact
with other electrical devices. Electrostatic discharges
can cause the touch screen to malfunction.
•
Do not expose the touch screen to water. The touch
screen may malfunction in humid conditions or when
exposed to water.
•
Do not spray liquid cleansing solutions directly onto
the touch screen. The solution may enter the touch
screen or cause undesired operation. To clean the
screen, dampen a cloth with solution and gently wipe
the screen. Do not use solutions or cloths that contain
abrasive materials, as they may damage the touch
screen.
•
Do not damage the edges of the touch screen. Doing so
may damage the touch screen.
•
Leaving the touch screen idle for extended periods
may result in afterimages (screen burn-in) or ghosting.
Turn off the touch screen when you are not using the
computer.
•
Make sure your hands are clean and dry before using
the touch screen. Remove any moisture from your
hands before using the touch screen.
•
Do not expose the computer to foreign substances.
Doing so may cause the touch screen to malfunction.
•
Very light touches on the touch screen may not be
recognized.
•
Precisely tap items on the touch screen for the best
results.
•
When used under some 3-wavelength lamps, the touch
screen could malfunction.
•
The touch screen sensors are located on the edges of
the touch screen. Therefore, do not cover the edges of
the touch screen with protective covers or accessories.
•
Touch screen gestures are available for touch screen
models running Windows and work only with some
applications.

Basics
19
•
Press the Fn key and press a hot key when the Fn key LED
turns on.
When the Fn key LED is on, hot keys are activated without
pressing the
Fn key.
Using hot keys
To use keyboard hot keys, do one of the following:
•
Press and hold the Fn key and press a hot key.
Keyboard
Enter text or access computer functions with the keyboard.
•
Images and available features may differ depending on the model and operating system.
•
The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual.

Basics
20
Key/Icon Description
F9
•
Keyboard backlight brightness : Turn the
keyboard backlight on or off and adjust its
brightness.
F10
•
Task View : Open Task View.
F11
•
Minimize window : Hide or show currently
open windows.
F12
•
Airplane mode : Activate or deactivate flight
mode.
Fn +
•
Right-click : Perform the same function as the
right buttons of a mouse.
Fn + O
•
Outdoor+ Mode : Set the screen brightness
to the maximum level. Improve the screen’s
visibility when you use the computer in bright
places or next to windows.
If the hot keys do not work properly, install the Samsung
Settings
application.
Hot key functions
Key/Icon Description
Esc
•
Online Support (S Service) : Launch Online
Support (S Service).
F1
•
Samsung Settings : Launch the Samsung
Settings
application.
F2
•
Screen brightness control : Adjust the
brightness of the display.
F3
F4
•
LCD/External monitor : Switch between the
LCD and an external display device when an
external display device is connected to the
computer.
F5
•
Touchpad : Turn the touchpad function on or
off.
F6
•
Mute : Mute or unmute the audio.
F7
•
Volume control : Adjust the volume level.
F8