Samsung QN55Q7FAMF User manual

Before
Reading
This
User
Manual
This
TV
comes
withthis
user
manual
and
an
embedded e-Manual.
Before reading this user
manual,
review thefollowing:
User
Manual
e-Manual
Read
this provided user manual
to
see
information about
productsafety, installation,
accessor
i
es,
initialconfiguration,
and
productspecifications.
For
more informat
ion
about this
TV,
read
thee-Manual
embedded
in
the product.
•
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open thee-Manual,
fi)>
@3
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code
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can
also
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En
glish- 2

Warning! Important Safety Instructions
Please read theSafety Instructions before using your TV.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK) . THERE
ARE NO USER SERVICEABLE PARTS INSIDE . REFER
ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicatesthat high voltage
is present inside.lt is dangerous to make
any kind ofcontactwith any internal part
of this product.
This symbol indicates thatthis product
has included importantliterature
concerning operation
and maintenance.
---
Class II product: Th issymbol indicates
thatasafety connection to electrical
earth (ground)
is notrequired.
AC voltage: Rated voltage marked with
this symbol
is AC vo ltage.
DC voltage: Rated voltage marked with
this symbol
is DC voltage.
Caution. Consult instructionsfor use: This
symbol instructsthe user toconsult the
user manual forfurthersafety related
information.
•
The slots and openings in thecabinet and in the back orbottom are provided for necessary ventilation. To ensure
reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be
blocked or covered .
-
Do not place this apparatus in aconfined space, such as a bookcase or built-in cabinet, unless proper
ventilation
is provided.
-
Do not place this apparatus near orover aradiator or heat register, orwhere it is exposed todirectsunlight.
-
Do not place vessels (vases etc.) containing water on this apparatus, as this can result in afire or electric
shock.
• Do not expose thisapparatus to rain or place it near water (near abathtub, washbowl,kitchen sink, orlaundry
tub,
in awet basement, or near aswimming pool, etc.).lfthis apparatus accidentally gets wet, unplug it and
contact an authorized dealer immediately.
•
This apparatus uses batteries. In your community,there might be environmental regulations that require you to
dispose ofthese batteries properly.
Please contactyour local authoritiesfordisposalor recycling informati on .
•
Do notoverload wall outlets,extension cords, or adaptors beyond their capacity, since this can result in fire or
electric
shock.
• Power-supply cords should be placed so thatthey are notlikelyto be walked on or pinched by items placed up on
oragainstthem. Pay particularattention to cords atthe plug end ,at wall outlets, and at the point where t hey
exit from theappliance.
•
To protectthis apparatus from alightning storm, or when left unattended and unused for long periods oftime,
unplug
it from the wall outlet and disconne ct theantenna or ca ble sy stem. This will preventdamage tothe set
due tolightning a nd power line surg es .
• Beforeconnecting the
AC power cord tothe DC adaptor outlet, make sure thatthevoltage designation ofthe DC
adaptor corr espo nd sto the lo ca l elect ri ca l s upply.
• Never insertanything metallic into the open partsofthis apparatus. T his may cause adanger of electric s ho ck .
English- 3

•
To
avoid
electric
shock,
nevertouch the inside ofthis apparatus.
Only
aqualified technician
should
open
this
apparatus.
•
Be
sure to plug
in
the power
cord
until
it
is
firmly seated.
When
unplugging the power
cord
from awall outlet,
always pull
on
the power
cord's
plug. Never unplug
it
by
pulling
on
the powercord.
Do
nottouch the power
cord
with wet
hands.
• Ifthis apparatus
does
notoperate normally-
in
particular,
if
thereare
any
unusual
sounds
orsmells coming f
rom
it-
unplug
it
immediately
and
contact
an
authorized dealerorservice
center.
•
Be
sure to pullthe power plug outofthe outlet
if
the
TV
is
to
rema
in
unused
or
if
you
areto
leave
the
house
for
an
extended period oftime (especially when children, elderly, ordisabled people will
be
left
alone
in
the
house).
-Accumulated dust
can
cause
an
electric
shock,
an
electric
leakage,
or afire
by
causing
the power
cord
to
generatesparks
and
heator
by
causing
theinsulati
on
todeteriorate.
•
Be
sureto contact
an
authorized
Samsung
servi
ce
centerfor information
if
you
intend to installyour
TV
in
a
location with heavy dust,
high
or lowtemperatures, high humidity,chemical substances,orwhere
it
willoperate
24
hours a
day
such
as
in
an
airport, atrain station, etc. Failure to
do
so
may
lead
to serious
damage
toyour
TV.
•
Use
only aproperly grounded plug
and
walloutlet.
-
An
improper ground
may
cau
seelectric
shock
orequipment
damage.
(Class
l Equipmentonly.)
•
To
turn
off
this apparatus completely,
dis
connect
it
from thewalloutlet.
To
ensure
you
can
unplug this
appa
ratus
quickly
if
necessary,
make
sure
thatthe wall outlet
and
power plug are readily
accessible.
• Storethe
accessories
(batteries,
etc.)
in
alocation safely out ofthe
reach
ofchildren.
•
Do
notdrop
or
strikethe product. Ifthe product
is
damaged,
disconnect the power
cord
and
contact a
Samsung
service
center.
•
To
clean
thisapparatus, unplug the power
cord
from the wa
ll
outlet
and
wipethe productwith asoft,drycloth.
Do
not
use
any
chemicals
such
as
wax,
benzene
,alcohol, thinners, insecticide, airfresheners, lubricants,or
detergents.
These
chemicals
can
damage
the
appearance
ofthe
TV
or
erase
the printi
ng
on
the product.
•
Do
not
expose
thisapparatus to dripping or
sp
l
ashing.
•
Do
not
dispose
ofbatteries
in
afire.
•
Do
notshort-circuit,
disassemble,
oroverheatthe batteries.
•
There
is
danger of
an
explosion
if
you
replace the batteries
us
ed
in
theremote with thewrong type ofbattery.
Replace
only with the
same
orequivalent type.
•
WARNING-
TO
PREVENT
THE
SPREAD
OF
FIRE,
KEEP
CANDLES
AND
OTHER
ITEMS
WITH
OPEN
FLAMES
AWAY
FROM
THIS
PRODUCT
AT
ALL
TI
MES.
•
Use
care
wh
ent
ou
ching the
TV
after
it
has
be
en
on
forsome time.
Some
parts
can
be
warm to the
touch.
•
State
of
California
Proposition
65
Warning
-
WARNING-
This
productcontains chemicals known to the State ofCalifornia
to
cause
cancer
and
birth
defects
or
other reproductive
harm.
En
glish- 4

Internet security
Samsung takesanumberofsteps to protect its Internet-compatible Smart TVs against unauthorized incursions and
hacking. For example, certain sensitive communications between the TV and the Internetservers are encrypted. In
addition,the TV's operating system has adopted contr ols to preventthe installation of unauthorized applications.
Although
we take steps to protectyour Smart TV and personal information, no Internet-connected device or
transmission
is completely secure . We therefore encourage you to take additionalsteps tosafeguard your TV, secure
your Internetconnection, and minimizethe risk ofunauthorized access. These steps arelisted below:
•
When Samsung releases software updates to improve the security ofyour TV, you should promptlyinstall
these updates.
To automatically receive these updates, turn on Auto Update in the TV's menu (Support>
Software Update> Auto Update). When an update isavailable, apopup message appears on the TV screen.
Accept thesoftware download and update by selecting YES when prompted. Take stepsto secure your wireless
router
and network. Your router's manual should provide additional detailsabout howto implementthe
following
measures:
- Secure yourwireless router's management settings with aunique password to prevent unauthorized
changes tosecurity related settings.
-Implement standard encryption
(e.g., WPA2 encryption) on your wireless routerto secure your wireless
network
signal.
- Secure access to your wireless networkwith ahard-to-guess password.
-Confirm your router's firewallsetting is enabled (if so equipped).
-
Make sure thatallyour Internet-connected devices are behind your network'sfirewall.
-Ifyour routerormodem
has astandby mode button, use it todisconnect your home networkfrom the
Internet
when it is not in use.
• Use strong passwords forallyour Internetaccounts (Netflix, Facebook, etc.). Ifyour TV has a camera, recess the
camera intothe TV's bezel when it is not in use. Recessing the camera makes it inoperative.
• If
any unexpected messages appear on your TV screen requesting pe r mission to linka device orenable aremote
session, do NOT accept.
• Do notvisit suspicious web sites and do not install any suspicious programs.We recommend that users install
only those authorized
apps provided by Samsung through Samsung Smart Hub.
Figures and illustrations in this User Manual are provided for reference only and may differf rom theactual
product
appearance .Productdesign and specifications may change withoutnotice.
English - 5

Contents
Before
Reading
This
User
Manual
Warning! ImportantSafety Instructions
01
TV
Installation
Invisible Connection
Guide
Mounting the
TV
on
awall
Providing proper ventilation foryour
TV
Safety Precaution:Securing the
TV
tothewallto
preventfalling
Detach
the Cover-terminal stand from the
TV
Detach
the
Cover-Clean
Back
terminalfr
om
the
TV
02
The
Samsung
Smart
Remote
Pairing
the
TV
tothe
Samsung
Smart
Remote
Installing batteriesintothe
Samsung
Smart
Remote
03
Initial
Setup
Using
the
TV
Controller
04
Troubleshooting
and
Maintenance
Troubleshooting
Whatis
Remote
Support?
Eco
Sensor
and
screen
brightness
Still
image
warning
Caring
forthe
TV
OS
Specifications
and
Other
Information
Specifications
Environmental Considerations
Decreasing
power consumption
Dimensions
License
s
FCC
and
Warranty
Information
Federal Communicati
on
Commission Interference
Statement
IMPORTANT
WARRANTY
IN
F
ORMA
T
ION
REGARDING
TELE
VI
S
ION
FO
RMA
T
VI
E
WIN
G
LIMITED
WARRANTY
TO
ORIGINAL
PURCHASER
English- 6
. ..
...
.... 2
3
7
··
···
·
-·
-
··
·
··
·
····
·· ····-·
·-
·
-·-·
····
·-
-·
..
...
·
··
··
··
··
··
····
·
··--··-
·
·····
··
· 8
......
···
···
···-···
·
···
·
-·
···
···
··
-·
···
··
-·
·-····
-·
·-
-
···-
···-
··
·
··
-·
·
··
9
···
·
-·
·· ····· ···
·····
··
·
--
----
-·-
···
-
·--·-
·
····
9
-- 10
····-
·-
···
-
··-
---
--
--·
··
-·-·
--··-
···
·
··
···
···
··
··
-·-··-
··-··
-·
··
--
-··
·······
10
-
--
--
-
12
12
··
··
········-··--
·-
··
···--·------
--
-
----···-·
·--
--
----
---
--
-----
---
---
··
·--
··
-···.
13
·
··
····
·
··--
·-·
-·-
--- ·-·· ··
··-
·
.....
··
·-
....
·
····---
--·
·-
···· .
14
15
---------··-
16
······
··-··
·
·····
··
··
··
··
··
·
-·········
·· ..··
···
·
·-·-
·-
·····-·
··--···
··
··
··
·.
16
---
--
------
--------
-·
··--·
-·
·-·
·
--·
··
···
·-·-·
··
····
--
------
--
-
--
----------··· 16
·-
--
--·······
··
··
···········
·
·····
·
-·-
·-
··
-·
--······
·
··
····
··
··
····
·
··
·
-·
·
-----
-··
·····-·
--·
·····
· 17
---
··
·
-·
·-·-
···
··
·------·
···
-·
·--
·--
-··
--
··-···
--
--
-··-··-··-
·
·--
-
--
-
---
·
--
·--
···
17
18
19
..
...
···-
--
----··
·······
··
····
·-
------
--
----
--
···-
.
...
. 19
...
·----------
-----··-
·······
20
20
·
·-
-·..
..
·
·-··-
·--·
···-
·-·
·-
··
·-
·
··
·· 21

01
TV
Installation
Invisible
Connection
Guide
To
connectthe InvisibleConnection
cable
tothe
One
Connect
and
your
TV,
take thefollowing steps:
1.
Read
allthe instructions below before
you
begin.
2.
Carefully remove the Invisible Connector from itsStyrofoam protector.
3.
Carefully unwind the cable (with the
lgJ
icon)
from the
cable
holderofthe Invisible Connection. Unwind
enough
cable
to
make
the connection between the
TV
and
the
One
Connect
Box.
-If
you
unwind the
cable
(with
the==
icon)
from thecable holder, the
cable
may
be
entangled or
damaged.
&
DO
NOT
bend
the
One
Connectfiber
optical
cable.
Especially,
do
not
bend
the
cable
ata
right
angle.
You
can
damage
or
break
the
cable.
The
TV
will
not
work
ifthe
cable
is
broken
or
damaged.
4.
Connecttheconnector with the
lgJ
icon
tothe
TV,
and
then connectthe connectorw
it
h
the==
icon
tothe
One
Connect
as
shown
in
the illustration
above.
5. Connectthe
One
Connect
AC
power
cord
tothe
One
Connect
and
to apower outlet
as
shown
in
the illustration
above
.
LL·
When
connecting the Invisible Connection,
use
abending
cover
to preventthe cable ofthe Invisible
Connection from
being
bent ata90
deg
r
ee
angle.
Failure
to
do
so
may
cause
damage
tothe
cable.
•
When
connecting the Invisible Connection,
pay
attention tothe
shapes
ofits connectors
so
thatthey
are
connected correctly.
Failure
to
do
so
may
cause
productmalfunction.
• Afterconnecting the Invisible Connecti
on,
wind the remaining
cable
around
the Invisible Connection
tube. Justwinding or leaving the remaining
cable
as
it
is
may
cause
damage
tothe
cable.
•
When
connecting the Invisible Connection,
be
careful notto twistthe
cable
ofthe Invisible Connection.
Failure
to
do
so
may
cause
performance degradation
to
the
TV
or
damage
to the
cable.
•
Be
careful nottotakethefollowing actions to preventthe Invisible Connection from
being
damaged:
® ® ®
~
.
..
.....
•
Bending Twisting Pulling Stepping
on
CLASS
1
LASER
PRODUCT
•
Caution
-Invisible laser radiation
when
open
.
Do
notstare into
beam
.
-
Do
not
bend
or cutcabl
es
excess
ive
ly.
-
Do
not
place
heavy
objects
on
the
cable.
-
Do
notdisassemble the connector ofthe
cable.
Pressing on
•
Caution
-
Use
of
controls
or
adjustments orperformance ofprocedures otherthan those specified
herein
may
result
in
hazardous
radiation exposure.
English
-7

Mounting
the
TV
on
a
wall
Ji\ If
you
mountthis
TV
on
awall, follow the instructionsexactly
as
set out
by
the manufacturer.
Unless
it
is
~
correctly mounted, the
TV
may
slide orfall
and
cause
ser
i
ous
injuryto achild oradult
and
serious
damage
tothe
TV.
For
models providing wall mountadapters, installthem
as
shown
in
thefigure below before installingthe wall
mount kit.
•
Refer
tothe installation
manual
included withthe
Sam
sung
wall mount kit.
Wall
mount
Adapter
~
Wall
mount
TV
bracket
~
•
fir~
<Y'
c
<11
Wall
mountAdapter
Wall
mount
TV
bracket
•
Samsung
Electronics
is
notresponsible for
any
damage
tothe product orinjuryto yourselfor others
if
you
choose
to
installthewall mount
on
your
own.
•
To
orderthe wall mountkit, contact
Sam
sung
Customer
Care
at
1-800-SAMSUNG
{1-800-726-7864).
•
You
can
installyour wall mount
on
asolid wall perpendicular
to
thefloor. Before attaching the wall mount
to
surfaces otherthan plaster
board,
contactyour nearest dealer foradditional information. If
you
installthe
TV
on
aceiling or slanted wall, it
may
fall
and
result
in
severe
personal injury.
•
When
installing awall mountkit,
we
recommend
you
fasten allfour
VESA
screws
.
• If
you
wantto installawall mountkitthatattachestothe wall
using
twotop
screws
only,
be
sure
to
use
a
Samsung
wall mountkitthatsupportsthistype ofinstallation.
(You
may
not
be
ableto
purchase
thistype of
wallmountkit, depending
on
thegeographical region.)
• Standard dimensionsfor wall mount kits
are
shown
in
thetable below.
• If
you
are
installingathird-partywall mount, notethatthe length ofthe
screws
you
can
use
toattachthe
TV
to
thewallmount
is
shown
in
column
C
in
the table below.
TV
size
in
VESA
screw
hole
specs
C(mm)
Standard
Pitch
Quantity
I
inches
(A*
B)
in
millimeters
Screw
(mm)
55
65
400X400
43-45
mm
M8
1.25
4
75
English- 8

II\
Do
not
install
your
wall
mount
kit
while
your
TV
is
turned
on.
This
may
result
in
personal
injury
from
~
electric
shock.
•
Do
not
use
screws
that
are
longerthan thestandarddimension or
do
not comply withthe
VESA
standard
screw
specifications.
Screws
that
are
too
long
may
cause
damage
tothe
inside
ofthe
TV
set.
•
For
wall mounts that
do
notcomply with the
VESA
standard
screw
specifications,the length ofthe
screws
may
differdepending
on
thewall mountspecificati
ons.
•
Do
notfasten the
screws
too firmly.
Th
is
may
damage
the productor
cause
the productto fall, leading to
personal injury.
Samsung
is
not liableforthese
kinds
ofaccidents.
•
Samsung
is
notliablefor product
damage
or
pe
r
sonal
injury
when
a
non-VESA
or non-specified wall mount
is
used
or
when
the consumer fails to followthe product installation instructions.
•
Do
notmountthe
TV
at morethan a
l5
degreetilt.
•
Always
have
two people mountthe
TV
onto awall.
Providing
proper
ventilation
for
your
TV
When
you
installyour
TV
,maintain adistance of atleast 4
inches
between the
TV
and
otherobjects (walls,
cabine
t
sides,
etc.)
to
ensure
properventilation.
Failing
to
ma
intain proper ventilation
may
result
in
afi
re
or aproblem with
the product
caused
by
an
increase
in
its internaltemperature.
When
you
installyour
TV
with a
stand
or
awall
moun
t,
we
strongly
recommend
you
use
parts provided
by
Samsung
Electronics
only.
Using
parts provided
by
another manufacturer
may
cause
difficultieswith the product or result
in
injury
caused
by
the productfalli
ng
.
Safety
Precaution:
Securing
the
TV
to
the
wall
to
prevent
falling
Caution
:Pulling,
pushing,
or climbing
on
the
TV
may
cause
the
TV
tofall.
In
particular,
ensu
re
your children
do
not
hang
on
or destabi
lize
the
TV.
Th
isaction
may
cause
t
he
TV
to tip
over
,
c
au
s
ing
serious injuri
es
or death. Follow allsafety precautions provided
in
the Safety
Fly
er
included with your
TV.
For
added
stability
and
safety,
you
can
purchase
and
installthe anti-fall
device
as
described below.
WARNING:
Never place atelevi
sion
set
in
an
unstable location. T
he
television set
may
fall,
causing
ser
i
ous
personal injuryor
death.
Many
injuries, particularlytochildren,
can
be
avoided
by
taking simple
precautions s
uch
as
•
Using
cabine
tsorst
ands
recommended
by
themanufacturerofthetelevision set.
•
Only
using
furniturethat
can
safely supportthetelevision set.
•
Ensuring
thetelevision set
is
notoverhanging the
edge
ofthe supporting furniture.
• Not placing the television set
on
tallfurniture (for
example,
cupboards or
bookc
a
ses)
without
anchoring both thefurniture
and
thetelevision setto a
sui
t
able
support.
• Not
placin
gthetelevision set
on
cloth
or
other
ma
terialsthat
may
be
located betw
ee
nt
he
tele
vi
s
ion
set
and
supporting furniture.
• Educating children about the dangers ofclimbing
on
furniture to
reach
thetel
ev
i
sion
set or its
controls.
If
you
are
retaining a
nd
r
eloc
ating the television set that
you
are
repla
cing
with th
is
newset,
you
should
apply the
sam
ep
reca
ut
ions
to the
old
se
t.
Engli
sh
-9

Preventing
the
TV
from
falling
1.
Using
theappropriate
screws,
firmlyfasten aset of brackets tothe wall.
Confirm thatthe
screws
are
firmlyattached to the wall.
-
You
may
need
additional material
such
as
wall anchors depending
on
the type ofwall.
2.
Using
the appropriately
sized
screws,
firmlyfasten aset of brackets to
the
TV.
-
For
the
screw
specifications, referto "Standard
Screw"
in
thetable
on
the previous
page
.
3.
Connectthe brackets fixed tothe
TV
and
the brackets fixed tothe wall
with adurable,
heavy
-dutystring,
and
then tiethestring tightly.
-Installthe
TV
near
thewall
so
that
it
does
notfall backwards.
-Connectthe string
so
thatthe bracketsfixed tothewall
are
atthe
same
height
as
or lowerthan the brackets fixed tothe
TV.
Detach
the
Cover-terminal
stand
from
the
TV
Detach
the
Cover-Clean
Back
terminal
from
the
TV
English-
10

02
The
Samsung
Smart
Remote
(!!)(Power)
----
----
- -
-ttt-CQJ
l---~--i
Press
toturn the
TV
on
oroff. : :
. .
. .
. .
·-·
!~!
e(Numberpad)
--
------
-
-Hi-123
L~]
••••
When
pressed,
anumberstrip
appears
on
the bottom ofthe
screen.
Select numbers
and
then
select
Done
toenteranumeric
value.
Use
to
change
thechannel,
entera
PIN,
entera
ZIP
code,
etc.
Directional
pad
(up/down/left/
right)
Moves
the
focus
and
changes
the
values
seen
on
the
TV's
menu.
e(Return)
-
--
----
--
--"
Returns tothe previous
menu.
When
pressed
for1
second
ormore,
the running function
is
terminated.
When
pressed
while
you
are
watching aprogram, the previous
channel
appears.
C/)
(Play/pause)
When
pressed,
the playback
controls
appear.
Using
these
controls,
you
can
controlthe
media
contentthat
is
playing.
@(smart
Hub)
Returns to the
Home
Screen
.
;·-·s··----@-
-------------:
:
Ui:J
~0
:
. .
. .
i
~
. .
.
-----------------------------!
CH
SI\MSUNG
Cf)(Voice
Interaction)
Runs
Voice
Interaction.
Press
the
button,
say
a
voice
command,
and
then
release
the buttonto
run
Voice
Interaction.
When
pressed
once,
theguideto
Voice
Interaction
appears.
&.
Keep
the remote morethan
0.6
inches
from your
face
when
using
Voice
Interactionthrough
the
mic
on
theremote.
-4
Colorbuttons
Use
these colored buttonsto
access
additionaloptions specific to the
feature
in
use.
Select
Selects or
runs
a
focused
item.
When
pressed
while
you
are
watching content, detailed program
information
appears
.
When
pressed
again,
you
can
select or
run
any
of
thefunctions displayed.
VOL
(Volume)
Move
the button
up
or
down
to
adjustthe volume.
To
mutethe
sound,
press
the button.
When
pressed
for1
second
or
more,
the
AccessibilityShortcuts
menu
appears.
CH(Channel)
Move
thebutton
up
or
down
to
change
thechannel.
To
see
the
Guide
screen
,
press
thebutton.
English
-11

Pairing
the
TV
to
the
Samsung
Smart
Remote
[>1]0
When you
turn
on
the
TV
for
the
firsttime,
the
Samsung Smart Remote pairs
to
the
TV
automatically.
If
the
Sam
sung Smart Remote does
not
pair
to
the
TV
automatically, point
it
at
the
remotecontrol sensor of
the
TV,
and then press
and hold
the
buttons labeled
e
and
0
as
shown in thefigure
on
the
left
simultaneously
for
3 seconds
or
more.
Installing
batteries
into
the
Samsung
Smart
Remote
0 0
0 0
1.
Press
the
.A
button
at
the
top rear
of
the
Samsung SmartRemote.The body
will
pop
out
slightly
from
the
body
cover.
2. Turn the remote over,and then slide
th
e body
of
the
remote upwards
until
the
batter
y
compartment
is
revealed.
3. Press
the~
and~
buttons
at
both sides
of
the
batterycompartment
to
remove
the
ex
isting batteries.
4. Insert
two
new batteries(l.SV AAAtype) into
the
battery
compart
ment
making sure
that
the
batteries'
polarities(+,-)are oriented correctly. When done, slide
the
body of
the
remote
until
it
is
nearly in itsoriginal
position.
5. Turn
the
remoteover, press and hold
the.&
bu
tton on
the
top
rear,and then slide
the
body
of
the
remote down
into place.
• Alkaline batteri
es
are recommended
for
longer
battery
life.
English -
12

03 Initial
Setup
When you
turn
on
your
TV
for
the
first
time,
it
immediately
starts
the
Ini
tial
Setup. Followthe instructionsdisplayed
on
the
screen and configure
the
TV's basic settings
to
suityourviewing environment.
Using
the
TV
Controller
You
can
turn
on
the
TV
with
the
TV
Controller
button
at
the
bottom
of
the
TV,
and then use
the
Control Menu.The
Control
menu
appears when
the
TV
Controlleris pressed
while
the
TV
is
On.
For moreinformation
about
i
ts
usage,
refer
to
the
figure below.
....---
------
- -
++
f---
Control
menu
@ :Power O
ff
/-:\
(
~~
)
:Channel
Up
M
:Channel Down
TV
Controller
I
Remote
control
sensor
Press:
Move
Press
&
Hold
:
Select
r_
-,
\___
~
)
:Volume Up
:VolumeDown
@:
Source
The
TV
Controller
isloc
at
ed on
th
e bo
tt
om
of
th
e
TV
.
English - 13

04
Troubleshooting
and
Maintenance
Troubleshooting
Ifthe
TV
seems
to
have
aproblem, firstreview this listofpossible problems
and
solutions.Alternatively, review the
Troubleshooting
Section
in
thee-Manual. Ifnone ofthe troubleshooting tips
apply,
visit www.samsung.com/support
or call
Samsung
Customer
Service
at
1-800-SAMSUNG
(1-800-726-7864).
•
For
detailed information
on
troubleshooting, watch thetroubleshooting videos atwww.samsung.com/spsn.
•
This
TFT
LED
panel
is
made
up
of
sub
pixels
which
require sophisti
cated
technology to
produce.
There
may
be,
however,
afew brightor
dark
pixels
on
the
screen
.
These
pixels will
have
no
impact
on
the performance
of
the
product.
•
To
keep
your
TV
in
optimum condition, upgrade
to
the latestsoftware.
Use
the
Update
Now
or
Auto
Update
functions
on
the
TV's
menu
(f!)
>®Settings>
Support>
Software
Update>
Update
Now
or
Auto
Update).
The
TV
won't
turn
on.
•
Make
sure
thatthe
AC
power
cord
is
securely plugged
in
tothe
TV
and
the walloutlet.
•
Make
sure
thatthe wall outlet
is
working
and
the power indicator
on
the
TV
is
lit
and
glowing asolid
red.
•
Try
pressing the
Power
button
on
the
TV
to
make
sure
thatthe problem
is
notwiththe remote control.
If
the
TV
turns
on,
referto"Remote control
does
notwork"
below.
There
is
no
picture/video/sound,
or
a
distorted
picture/video/sound
from
an
external
device,
or
"Weak
or
No
Signal"
is
displayed
on
the
TV,
or
you
cannot
find
a
channel.
•
Make
sure
theconnection tothe device
is
correct
and
thatall
cables
are
fully inserted.
•
Remove
and
reconnect all
cables
connected to the
TV
and
theexternal
devices.
Try
new
cables
if
possible.
• Confirm thatthe correct input
source
has
been
selected
(f!)
>Source).
• Perform a
TV
self
diagnosis
to determine
if
the problem
is
caused
by
the
TV
orthe
device
(f!)
>®Settings>
Support>
Self
Diagnosis>
Start
Picture
Test
or
Start
Sound
Test).
•
If
thetest results
are
normal, rebootthe connected
devices
by
unplugging
each
device's
power
cord
and
then
plugging
it
in
again.
Ifthe
issue
persists, referto the connection guide
in
the usermanual ofthe connected
device.
•
If
the
TV
is
notconnected toacable orsatellite
box,
run
Auto
Program
to
search
forchannels
(f!)
>®Settings>
Broadcasting
>Auto
Program).
The
remote
control
does
not
work.
•
Check
if
the power indicator
on
the
TV
blinks
when
you
press
the remote's Power button. If
it
does
not,
re
p
lace
theremote control's batteries.
•
Make
sure
thatthe batteries
are
installed with theirpoles(+/-)
in
the correct dir
ec
tion.
•
Try
pointing the remote directlyatthe
TV
from 5ft.to
6ft.
(1.5
-
1.8
m)
aw
a
y.
• Ifyour
TV
came
with a
Samsung
Smart
Remote
(Bluetooth
Remote),
make
sure
to pairthe remote tothe T
V.
(Please
refertothee-Manualforinstructions.)
The
cable
or
satellite
box
remote
control
doesn't
turn
the
TV
on
or
off
or
adjust
the
volume.
• Program the
ca
bleorsatellite
box
remote
co
ntrolto
op
eratethe
TV.
Ref
er
tothe
cab
leor
sa
tellite
box
u
ser
manualforthe
SAMSUNG
TV
code
.
English
-14

The
TV
settings
are
Lost
after 5
minutes.
•
The
TV
is
in
the
Retail
Mode.
Change
the
Usage
Mode
in
the
System
Manager
Menu
to
Home
Mode
(0
>®
Settings>
General>
System
Manager>
Usage
Mode>
Home
Mode).
Intermittent
Wi-Fi
•
Make
sure
the
TV
has
anetworkconnection (0
>®Settings>
General>
Network>
Network
Status)
.
•
Make
sure
the Wi-Fi password
is
entered correctly.
•
Check
thedistance between the
TV
and
the Modem/Router.
The
distance should not
exceed
50ft
(15.2
m).
•
Reduce
interference
by
not
using
orturning
off
wireless
devices.
Also,
verifythatthere
are
no
obstacles
betweenthe
TV
and
the Modem/Router.
(The
Wi-Fi
strength
can
be
decreased
by
appliances,
cordless
phones,
stone walls/fireplaces,
etc.)
Single
story
Multi
story
~
~
~
-~:
j
0
Wireless
router
8
Wireless
repeater
• Contact your
ISP
and
ask
them to reset your networkcircuitto re-registerthe
Mac
addresses
of
your
new
Modem/Router
and
the
TV.
Video
App
problems
(Youtube
etc)
•
Change
the
DNS
to 8.8.
8.8
.Select0 >®Settings>
General
>
Network>
Network
Status>
IP
Settings>
DNS
Setting
>
Enter
manually>
DNS
Server>
enter8.8.8.8
>OK.
•
Reset
by
selecting8 >®Settings>
Support>
Self
Diagnosis>
Reset
Smart
Hub.
What
is
Remote
Support?
Sam
s
ung
Remote
Supportservice offers
you
one
-on-onesupportwith a
Samsung
Technician
who
can
remotely:
•
Diagnose
your
TV
• Adjustthe
TV
settings for
you
• Perform afactory reset
on
your
TV
• Install recommended firmware updates
How
does
Remote
Support
work?
You
can
easily
have
a
Samsung
Tech
service your
TV
remotely:
1.
Call
the
Samsung
Contact
Center
and
ask
forremote support.
2.
Open
the
menu
on
your
TV
and
go
tothe
Support
section.
3.
Se
le
ct
Remote
Management,
then
read
a
nd
agree
totheservice agreements.
When
the
PIN
screen
app
ear
s,
provide the
PIN
numbertothe agent.
4.
The
agentwillthen
access
your
TV.
English
-15

Eco
Sensor
and
screen
brightness
..
Eco
Sensor
adjuststhe brightness ofthe
TV
automatically.
This
feature
measures
the lightin your
room
and
optimizes the brightness ofthe
TV
automaticallyto
reduce
power consumption. If
you
wanttoturnthis
off,
go
toe
>®Settings>
General>
Eco
Solution
>Ambient
Light
Detection
.
• Ifthe
screen
is
too dark while
you
are
watching
TV
in
adark environment,
it
may
be
due
tothe
Ambient
Light
Detection
function.
•
Do
not blockthe
sensor
with
any
object.
This
can
decrease
picture brightness.
Still
image
warning
Avoid
displaying still
images
(such
as
jpeg picturefiles), stillimage elements
(such
as
TV
channel
logos,
stock
or
news
crawls atthe
screen
bottom etc.), or programs
in
panorama
or
4:3
imageformat
on
the
screen.
If
you
constantly display stillpictures,
it
can
cause
image burn-in
on
the
LED
screen
and
affect
image
quality.
To
reduce
the
risk ofthis adverse effect,
please
followthe recommendations below:
•
Avoid
displaying the
same
TV
channel for long periods.
• Always
try
to
display
any
image
in
full
screen
.
Use
thepictureformat
menu
ofthe
TV
forthe bestpossible match.
•
Reduce
brightness
and
contrast
to
avoid
the
appearance
ofafter-images.
•
Use
all
TV
features
designed
to
reduce
image retention
and
screen
burn.
Refer
to
thee
-
Manual
fordetails.
Caring
for
the
TV
• If
asticker
was
attached
to
the
TV
screen,
some
debris
can
remain
after
you
remove
thesticker.
Please
clean
the debris offbefore
watching
TV.
•
The
exterior
and
screen
ofthe
TV
can
getscratched during cleaning.
Be
sure
towipe the exterior
and
screen
carefully
using
asoftcloth to
prevent
scratches.
•
Do
notspraywater or
any
liquid directlyontothe
TV
.
Any
liquid that
goes
intothe product
may
cause
afailure, fire, or electric
shock.
•
To
clean
the
screen,
turn offthe
TV,
then gentlywipe
away
smudges
and
fingerprints
on
the panelwith amicro-fiber cloth.
Clean
the
body or panel ofthe
TV
withamicro-fibercloth
dampened
with a
smallamount of
water.
Afterthat, remove the moisturewith adry
cloth.
While
cleaning,
do
notapply strong force tothesurface ofthe
panel
because
it
can
damage
the
panel.
Never
use
flammable liquids
(benzene,
thinner, etc.) oracleaning agent.
For
stubborn
smudges,
spray asmallamountof
screen
cleaner
on
amicro-fiber cloth,
and
then
use
the cloth towipe
away
the
smudges.
English
-16

OS
Specifications
and
Other
Information
Specifications
Model
Name
QN55Q7FAMF
I
QN55Q7FDMF
I
QN65Q7FAMF
I
QN65Q7FDMF
Display
Resolution
3840 x2160
Screen
Size
55"
Class
65"
Class
(Diagonal)
(54.6 measured diagonally)
(64.5
measured diagonally)
Sound
(Output}
40W
40W
Dimensions
(W
xHx
D)
Body
48.2 x
27.7
x
1.8
inches
56.9
x
32.5
x
1.8
inches
(1225
.2x
703.6
x
44.9
mm)
(1444.1
x
826.4
x45.0
mm)
Withstand
48.2
x
31.0
x
11.2
inches
56.9
x
36.1
x
13.9
inches
(1225.2
x788.4 x
285
.6 mm)
(1444
.1x
916.7
x
353.6
mm)
Weight
Without
Stand
39.7lbs
(18.0
kg)
53.6lbs
(24.3
kg)
WithStand
47.6
lbs
(21.6
kg)
62.2
lbs
(28.2
kg)
Model
Name
QN75Q7FAMF
I
QN75Q7FDMF
Display
Resolution
3840 x2160
Screen
Size
75"
Class
(Diagonal)
(74.5
measured
diagonally)
Sound
(Output}
40W
Dimensions
(W
xHx
D)
Body
65
.8x
37
.7x
2.1
inches
(1671.2
x
957.9
x
53
.2
mm)
Withstand
65.8
x
41.2
x
16.1
inches
(1671.2
x1046.6x408.4
mm)
Weight
Without
Stand
82
.9lbs
(37.6
kg)
WithStand
94.6lbs
(42.9
kg)
Environmental
Considerations
Operating
Temperature
Operating
Humidity
Storage
Temperature
Storage
Humidity
50°Fto
104°F
(10°(to40°C)
10%
to80%, non-condensing
-
4°F
to
113°F
(-
20°(
to 45°()
5%
to
95%,
non-condensing
English-
17

Notes
•
Design
and
specifications
are
subjectto
change
without prior
notice.
•
This
device
is
a
Class
Bdigital apparatus.
•
For
information aboutthepower
supply,
and
more information about power consumption, referto the label-
rating attached tothe
TV.
•
You
can
see
the label-rating
inside
ofthe cover terminal.
•
Typical
powerconsumption
is
measured
according to
Energy
Star
Program
requirementsfortelevisions.
•
Your
TV
and
its
accessories
may
look differentthan the product
images
presented
in
th
is
manual,
depend
i
ng
on
the model.
• All drawings
are
notnecessarily to
scale.
Some
dimensions
are
subjectto
change
without priornotice.
Refer
to
thedimensions before installing your
TV
.Notresponsible fortypographical orprinted errors.
•
To
connect a
LAN
cable,
use
a
CAT
7
(*STP
type)
cable
fortheconnection.
*Shielded Twist
Pair
©
2017
Samsung
Electronics America,
Inc
Dispose
unwanted electronics through
an
approved recycler.
To
find the nearest recycling location,
go
to our website:
www.samsung.com/recyclingdirector call,
(877)
278-
0799
Decreasing
power
consumption
When
you
shutthe
TV
off,
it
entersStandby mode.
In
Standby
mode,
it continues todrawasmall amountofpower.
To
decrease
powerconsumption, unplug the power
cord
when
you
don
't intend to
use
the
TV
foralong time.
English-
18

Dimensions
Portpanel detail
I
Rear
view
•
~
r-)
. \..
/
•
[
J
[ID
t=
•
The
displayed image
may
differfrom your
TV,
depending
on
the model. (Unit:
inches)
Model
name
CD
@ @
~
0
QN55Q7FAMF
QN55Q7FDMF
5.5
16
.2
6.2
QN65Q7FAMF
QN65Q7FDMF
10.4
20.6
6.2
QN75Q7FAMF
10.2
QN75Q7FDMF
25.0
11.6
Licenses
[I]
DOLBY
AUDIO
~
~db
Premium
Sound
15
.1
DIVX.
HD
PO
WEREDBY
OUICKSET
.,
Th
ete
rm
s
HDMI
and
HDMI
High-Definition Multimedia Interface,
and
the
HDMI
L
ogo
are
trademarks or
registered trademarks of
HDMI
Licensing
LLC
in
the United States
and
othercountries.
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FCC and Warranty Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part
15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a
residential installation.This equipmentgenerates, uses and can radiate radio frequency energyand, if not installed
and used in accordance with the instructions, maycause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmfulinterference
to radio or television reception, which can be determined by turning the equipmento ff and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorienting or relocating the receiving antenna.
• Increasing
the separation between the equipmentand receiver.
• Connect
the equipment to an outlet on acircuit different from that to which the receiver is connected.
• Consulting the dealer or an experienced radio/ TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could
void
the user's authority to operatethis equipment.
This devicecomplies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: {1) This
device may not cause harmful interference,and {2) this device must acceptany interference received, including
interference
that maycause undesired operation.
For products available in the US and Canadian markets, onlychannels1- 11 are available. You cannotselectother
ch annels.
This deviceand itsantenna(s) must not be co-located or operated in conjunction with any otherantenna or
transmitter.
FCC Radiation Exposure Statement:
This equipmentcomplies with FCC radiation exposure limits s et forth for an uncontrolled environment. This
equipmentshould be installed and operated so there is at least 8 inches(20 em) betweent he radiator and your body.
IMPORTANT WARRANTY INFORMATION REGARDING TELEVISION FORMAT
VIEWING
Wide screen format LED Displays (with 16:9aspect ratios, the ratio of thescreen width to height)are primarily
designed to viewwidescreen format full-motion video. The imagesdisplayed on them should primarily be in the
widescreen, 16:9 ratio format , orexpanded to fill thescreen, if your modeloffersthisfeature, with the images
constantlyin motion. Displaying stationary graphi cs and images on the screen, such as the darksidebars on non-
expanded standard format television video and programming, should be limited to no morethan 5% of the total
television viewing ti me perweek.
Additionally, viewing o ther stationaryimag es and t ex t such asstock marketcrawls, video gamedisplays, station
logos, web
sit es orcomputergraphics and p atter n s, should be limit ed as described above for all televisions.
Displaying stationaryimages that e xc eed the abov eguidelines can cause un even aging of LED Displays that leave
subtle,
but permanentburned-in ghost imag es in t he LED pi cture. To avoid this, vary the programming and images,
and primarilydisplay full screen moving imag es, not stationary patternsor dark bars. On LED models that off er
pi ct uresizing features, usethese controls to viewdi ff ere nt formats as a full screen picture.
Be careful ab out the te levision form at syou select and th e leng th of time you vi ew them . Un even LEDaging as a
r es ult of format selection and use, as well as burned in images, are not co vered by yourSamsung limited warranty.
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