Samsung UE32H5000AW User manual

LED TV
SERVICEManual
LED TV Contents
1. Precautions
2. Product specications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
UE**H5000AW
Chassis : U8AA U8AB
Model : UE32H5000AW UE22H5000AW
UE40H5000AW
UE48H5000AW
UE50H5000AW

Contents
1. Precautions...................................................................................................................1-1
1-1. Safety Precautions ..............................................................................................................1-1
1-1-1. Warnings...................................................................................................................1-1
1-1-2. Servicing the LED TV ...............................................................................................1-1
1-1-3. Fire and Shock Hazard.............................................................................................1-1
1-1-4. Product Safety Notices .............................................................................................1-2
1-2. Servicing Precautions..........................................................................................................1-3
1-2-1. General Servicing Precautions .................................................................................1-3
1-3. Static Electricity Precautions ...............................................................................................1-4
1-4. Installation Precautions .......................................................................................................1-5
2. Product Specications.................................................................................................2-1
2-1. Product information .............................................................................................................2-1
2-2. Product specication ...........................................................................................................2-3
2-2-1. Detailed Specications .............................................................................................2-3
2-2-2. Specications ...........................................................................................................2-7
2-3. Accessories ........................................................................................................................2-8
3. Disassembly and Reassembly ....................................................................................3-1
3-1. Disassembly and Reassembly ............................................................................................3-1
3-2. Assy Board P-Jog Switch & Ir..............................................................................................3-4
3-3. Disassembly(PTC)...............................................................................................................3-6
4. Troubleshooting ...........................................................................................................4-1
4-1. Troubleshooting...................................................................................................................4-1
4-2. How to Check Fault Symptom.............................................................................................4-3
4-3. Factory Mode Adjustments..................................................................................................4-5
4-3-1. Detail Factory Option................................................................................................4-5
4-3-2. Entering Factory Mode .............................................................................................4-7
4-3-3. Factory Data .............................................................................................................4-8
4-4. White Balance ...................................................................................................................4-23
4-4-1. Calibration ..............................................................................................................4-23
4-4-2. Service Adjustment.................................................................................................4-23
4-4-3. Adjustment..............................................................................................................4-25
4-5. White Ratio (Balance) Adjustment.....................................................................................4-26
4-6. Software Upgrade..............................................................................................................4-28
4-6-1. How to Check the Software Version .......................................................................4-28
4-6-2. How to Upgade Software and Micom .....................................................................4-30
4-7. Rear Cover Dimension ......................................................................................................4-32
5. Wiring Diagram.............................................................................................................5-1
5-1. Wiring Diagram....................................................................................................................5-1
5-2. Connector ...........................................................................................................................5-2
5-3. Connector Functions ...........................................................................................................5-5

This Service Manual is a property of Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under applicable
International and/or domestic law.
© 2014 Samsung Electronics Co.,Ltd.
All rights reserved.
Printed in Korea

Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
WARNING
For continued safety, do not attempt to modify the circuit board.
Disconnect the AC power and DC power jack before servicing.
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
DEVICE
UNDER
TEST
(READING SHOULD)
NOT BE ABOVE 0.5mA LEAKAGE
CURRENT
TESTER
TEST ALL
EXPOSED METAL
SURFACES
2-WIRE CORD
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
EARTH
GROUND
WARNING
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1. Precautions
1. Precautions
1-1. Safety Precautions

1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.

WARNING
An electrolytic capacitor installed with the wrong polarity might explode.
CAUTION
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
NOTE
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used.2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead;6.
always remove the instrument’s ground lead last.
1-3
1. Precautions
1-2. Servicing Precautions

Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material7.
to the chassis or circuit assembly into which the device will be installed.
CAUTION
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
1-4
1. Precautions
1-3. Static Electricity Precautions

For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes.7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an8.
explosion (for example, with some lithium batteries), the following applies:
CAUTION
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to•
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent•
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
1-5
1. Precautions
1-4. Installation Precautions

2-1
2. Product specications
2. Product Specications
2-1. Product information
Model UE**H5000AW
Front View
W
D
* W : Width H : High D : Depth
H
Detail View
Front Color Black (Panel)
Dimensions
W x H x D
22H5
Set with
Stand 506.9 x 355.2 x 151.8 mm / 20.0 x 14.0 x 6.0 inches
Set without
Stand 506.9 x 317.0 x 46.8 mm / 20.0 x 12.5 x 1.8 inches
32H5
Set with
Stand 723.0 x 465.1 x 163.4 mm / 28.5 x 18.3 x 6.4 inches
Set without
Stand 723.0 x 427.5 x 64.6 mm / 28.5 x 16.8 x 2.5 inches
40H5
Set with
Stand 908.2 x 578.2 x 196.4 mm / 35.8 x 22.8 x 7.7 inches
Set without
Stand 908.2 x 532.9 x 64.8 mm / 35.8 x 21.0 x 2.6 inches
48H5
Set with
Stand 1076.7 x 674.4 x 203.7 mm / 42.4 x 26.6 x 8.0 inches
Set without
Stand 1076.7 x 626.5 x 65.2 mm / 42.4 x 24.7 x 2.6 inches
50H5
Set with
Stand 1118.4 x 696.4 x 203.9 mm / 44.0 x 27.4 x 8.0 inches
Set without
Stand 1118.4 x 650.1 x 65.4 mm / 44.0 x 25.6 x 2.6 inches

2-2
2. Product specications
Model UE**H5000AW
Weight
22H5
Set with
Stand 3.3 kg / 7.2 lbs
Set without
Stand 3.1 kg / 6.8 lbs
32H5
Set with
Stand 5.3 kg / 11.6 lbs
Set without
Stand 4.9 kg / 10.8 lbs
40H5
Set with
Stand 8.5 kg / 18.7 lbs
Set without
Stand 7.6 kg / 16.8 lbs
48H5
Set with
Stand 12.0 kg / 26.5 lbs
Set without
Stand 10.9 kg / 24.0 lbs
50H5
Set with
Stand 13.7 kg / 30.1 lbs
Set without
Stand 12.6 kg / 27.8 lbs
Panel Type Slim LED
Flash Memory 128 Mbyte
DDR 256 Mbyte
Feature Media Play(Movie)

2-3
2. Product specications
2-2. Product specication
2-2-1. Detailed Specications
NOTE
Design and specications are subject to change without prior notice.
Item UE**H5000AWXZF
General Information Product LED
Series 5
Country FRANCE
Display Screen Size 22"/32'/40"/48'/50"
Resolution 1,920 x 1,080
Ultra Clear Panel N/A
Video Picture Engine HyperReal Engine
Clear Motion Rate 100
Micro Dimming N/A
Precision Black (Local Dimming) N/A
Wide Color Enhancer (Plus) Yes
Wide Color Gamut N/A
Color Accuracy N/A
Auto Depth Enhancer N/A
Film Mode Yes
Audio Dolby MS10 / MS110 Dolby Digital Plus / Dolby Pulse
DTS Studio Sound / DNSe+ DTS Studio Sound
DTS Premium Sound / DTS Premium
Sound 5.1 DTS Premium Sound 5.1
3D Sound N/A
Auto Volume Leveler Yes
Sound Customizer N/A
Sound Output (RMS) 22" : 3W x2 10W x2
Speaker Type Down Firing + Full Range
Woofer N/A
Smart TV Smart Hub N/A
Samsung SMART TV N/A
On TV N/A
Movies & TV Shows N/A
Multimedia N/A
Apps N/A

2-4
2. Product specications
Item UE**H5000AWXZF
Smart TV Game N/A
Fitness N/A
Kids N/A
Multi-Screen (Dual / Quad Screen) N/A
Skype™ on Samsung TV N/A
Web Browser N/A
Smart Interaction Voice Interaction N/A
Voice Control N/A
Camera Built-in N/A
Face recognition N/A
Motion control N/A
Smart Convergence Contents Streaming N/A
Screen Mirroring N/A
Samsung SMART View N/A
Smart Home N/A
Tuner/Broadcasting Twin Tuner N/A
CI/CI+/2CI+ CI+ (1.3)
DTV Tuner DVB-TC
Analog Tuner Yes
MHP / MHEG / HbbTV / ACAP / GINGA /
OHTV No
Connectivity HDMI 2
USB 1
Component In (Y/Pb/Pr) 1
Composite In (AV) 1 (Common Use for Component Y)
Ethernet (LAN) No
Headphone Yes
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input) 1
Ex-Link ( RS-232C ) No
IR Out N/A
CI Slot 1
Scart 1
MHL CE 3.0 N/A
One Connect (Jack) N/A
WiFi Direct N/A

2-5
2. Product specications
Item UE**H5000AWXZF
Connectivity HDMI 1.4 3D Auto Setting N/A
HDMI 1.4 A/Return Ch. Support N/A
InstaPort S (HDMI quick switch) N/A
Wireless LAN Adapter Support N/A
Wireless LAN Built-in N/A
Anynet+ (HDMI-CEC) N/A
Design Design Luxe Line
Bezel Type VNB (46mm)
Front Color Black
Light Effect (Deco) N/A
Stand Type Square
Swivel (Left/Right) N/A
Additional Feature Samsung 3D N/A
3D Converter N/A
Instant On N/A
Quad Core+ N/A
Accessibility N/A
Auto Power Off Yes
Clock&On/Off Timer Yes
Sleep Timer Yes
BD Wise Plus N/A
Caption (Subtitle) Yes
Channel List USB-Clone Yes
ConnectShare™ (USB 2.0) Movie
Football Mode Basic
Embeded POP Yes
EPG Yes
PVR Ready N/A
Game Mode Yes
Multiroom Compatible N/A
OSD Language 27 European Languages
Picture-In-Picture Yes
BT HID Built-in N/A
USB HID Support N/A
Smart Evolution Support N/A

2-6
2. Product specications
Item UE**H5000AWXZF
Additional Feature TV SoundConnect N/A
Teletext (TTXT) Yes
Time Shift N/A
Eco Feature Eco Sensor No
Energy Efciency Class 22" : A A+
Mercury Content 0.0mg
Lead Presence Yes
Accessory 3D Active Glasses (Included) N/A
Remote Controller Model TM1240A
Batteries (for Remote Control) Yes
Samsung Smart Touch Control (Included) N/A
Ultra Slim Wall Mount Supported No
Mini Wall Mount Supported No
Vesa Wall Mount Supported Yes
Floor Stand Support No
TV Camera (Included) N/A
IR Extender Cable (Included) N/A
Wireless Keyboard (Included) N/A
Wireless LAN Adaptor (Included) N/A
User Manual Yes
E-Manual Yes
Power Cable Yes
Slim Gender Cable N/A

2-7
2. Product specications
2-2-2. Specications
Feature
Digital-TV, RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, Digital Sound Out(Optical),1-Headphone•
Brightness : 250 cd/m• 2 (22"), 350 cd/m2
Dynamic Contrast Ratio : Mega DCR •
CMR : 100•
Specications
Model UE**H5000AW
Item Description
Screen Size (Diagonal) 21.5 inches 31.5 inches 40 inches 47.5 inches 49.5 inches
LCD Panel FHD 60 Hz
Display Colors 16.7 M color
Display Resolution 1,920 x 1,080
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 75 MHz 148.5 MHz 148.5 MHz 148.5 MHz 74.25 MHz
AC Power Voltage & Frequency AC220-240V 50/60Hz
Sound (Output) 6 W (3 W X 2) 20 W (10 W X 2)

2-8
2. Product specications
2-3. Accessories
NOTE
The items’ colors and shapes may vary depending on the model.•
Cables not included in the package contents can be purchased separately.•
The part code for some accessories may differ depending on your region.•
Product Code. No Product Code. No
Remote Control• BN59-00741A User Manual• BN68-06489A
Batteries (AAA x 2)• 4301-000121 Warranty Card (Not available •
in some locations) BN68-00514K
Power Cord• 3903-000849
Image Product Code. No
Holder-Wire Stand• BN61-08370A

3-1
3. Disassembly and Reassemble
3. Disassembly and Reassembly
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
WARNING
This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
3-1. Disassembly and Reassembly
CAUTION
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
If there is no additional coment, it is same for all inches.3.
(For 40H5000 model)
Description Picture Description Screws
1
Place TV face down on cushioned table.
2
Remove 4 screws from the stand. Torque :
9~ 10Kgf.cm
6003-001782
3
Remove stand.

3-2
3. Disassembly and Reassemble
Description Picture Description Screws
4
Remove the screws of rear-cover. Torque :
9~ 10Kgf.cm
6003-001782
Torque :
7~ 8Kgf.cm
6003-002755
5
Remove the rear-cover.
6
Remove the screws. Torque :
7~ 8Kgf.cm
6001-003016
7
Remove the speakers and power cables.

3-3
3. Disassembly and Reassemble
Description Picture Description Screws
8
Remove the LVDS Cable and Panel Drive
Cable.
9
Completed disassembly.
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.

3-4
3. Disassembly and Reassemble
3-2. Assy Board P-Jog Switch & Ir
How to disassembly (For 40H5000)
Description Picture Description Refer
1
Pull out a jog function.