Samsung DM82E-BR User manual

User Manual
The colour and the appearance may differ depending on the product,
and the specifications are subject to change without prior notice to
improve the performance.
DM82E-BR

Table of contents
Before Using the Product
Copyright 7
Safety Precautions 8
Symbols 8
Cleaning 8
Storage 9
Electricity and Safety 9
Installation 10
Operation 12
Precautions when handling the panel 15
Preparations
Checking the Components 16
Components 16
Parts 17
Control Panel 17
External sensor KIT 19
Reverse Side 20
Tray 21
Installing the Tray 22
Plug In Module (Sold separately) 23
Anti-theft Lock 23
Spacer logo 24
Remote Control 25
Connection Using an IR Stereo Cable (sold
separately) 27
Before Installing the Product
(Installation Guide) 28
Ventilation 28
Dimensions 29
Installing the Wall Mount 30
Installing the Wall Mount 30
Wall Mount Kit Specifications (VESA) 30
Remote Control (RS232C) 31
Cable Connection 31
Connection 34
Control Codes 35
Connecting and Using a Source
Device
Before Connecting 44
Pre-connection Checkpoints 44
Connecting to a PC 44
Connection using the D-SUB cable
(Analogue type) 44
Connection using a DVI cable (Digital type) 45
Connection Using an HDMI-DVI Cable 45
Connection Using an HDMI Cable 46
Connection Using an DP Cable 46
Connecting to a Video Device 47
Connection Using the AV Cable 47
Connection Using the component Cable 47
Connection Using an HDMI-DVI Cable 48
Connection Using an HDMI Cable 49
Connecting to an Audio System 49
Connecting the LAN Cable 50
Changing the Input source 51
Source 51
Using MDC
MDC Programme Installation/Uninstallation 52
Installation 52
Uninstallation 52
Connecting to MDC 53
Using MDC via RS-232C
(serial data communications standards) 53
Using MDC via Ethernet 54
Home feature
Player 56
Approving a connected device from the server 57
Network Channel 61
Local Channel 61
My Templates 61
Available features in the Player page 62
Player page Settings menu 63
When Content is Running 65
File Formats Compatible with Player 67
File Formats Compatible with Videowall 72
Schedule 74
Available features in the Schedule page 74
2

Table of contents
Template 76
Clone Product 79
ID Settings 80
Device ID 80
PC Connection Cable 80
Device ID Auto Set 80
Video Wall 81
Apply to 81
Video Wall 82
Network Status 83
Picture Mode 84
On/Off Timer 85
On Timer 85
Off Timer 86
Holiday Management 86
Ticker 87
More settings 87
URL Launcher 88
Screen Adjustment
Picture Mode 89
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R) 90
Colour Temperature 91
White Balance 92
2 Point 92
10 Point 92
Gamma 93
Calibrated value 93
Advanced Settings 94
Dynamic Contrast 95
Black Tone 95
Flesh Tone 95
RGB Only Mode 95
Colour Space 95
Motion Lighting 95
Picture Options 96
Colour Tone 97
Digital Clean View 97
MPEG Noise Filter 97
HDMI Black Level 98
Film Mode 98
Motion Plus 99
Dynamic Backlight 99
Picture Size 100
Picture Size 100
Position 101
Zoom/Position 101
Resolution 102
Auto Adjustment 103
PC Screen Adjustment 103
Picture Off 104
Reset Picture 104
OnScreen Display
PIP 105
PIP Settings 105
Display Orientation 107
Onscreen Menu Orientation 107
Source Content Orientation 107
Aspect Ratio 107
Screen Protection 108
Auto Protection Time 108
Screen Burn Protection 108
Message Display 111
Source Info 111
Multimedia Device Connection 111
No Signal Message 111
MDC Message 111
Download Status Message 111
Menu Language 112
Reset OnScreen Display 112
3

Table of contents
Sound Adjustment
Sound Mode 113
Sound Effect 114
Virtual Surround 114
Dialog Clarity 114
Equaliser 114
HDMI Sound 115
Sound on Video Call 115
Dolby Digital Comp 116
Speaker Settings 116
Sound Output 116
Auto Volume 117
Reset Sound 117
Network
Network Status 118
Network Settings 118
Network type 118
Network Settings (Wired) 119
Network Setting (Wireless) 121
WPS(PBC) 123
Wi-Fi Direct 124
Multimedia Device Settings 124
Screen Mirroring 125
Screen Mirroring 125
Server Network Settings 125
Connect to server 125
MagicInfo Mode 125
Server Access 125
FTP Mode 125
Device Name 126
System
Menu Transparency 127
Menu Transparency 127
High Contrast 127
Enlarge 127
Setup 128
Initial settings (System) 128
Touch Control 129
Touch Control Lock 129
Admin Menu Lock 129
Source to control 129
Time 130
Clock Set 130
DST 130
Sleep Timer 130
Power On Delay 130
Auto Source Switching 131
Auto Source Switching 131
Primary Source Recovery 131
Primary Source 131
Secondary Source 131
Power Control 132
Auto Power On 132
PC module power 132
Max. Power Saving 132
Standby Control 133
Power Button 133
Network Standby 133
Eco Solution 134
Energy Saving 134
Eco Sensor 134
Screen Lamp Schedule 134
No Signal Power Off 135
Auto Power Off 135
Temperature Control 135
Device Manager 136
Keyboard Settings 136
Mouse Settings 137
Pointer Settings 138
Play via 139
Change PIN 139
Security 140
Safety Lock 140
Button Lock 140
USB Auto Play Lock 140
General 141
4

Table of contents
Smart Security 141
BD Wise 142
Anynet+ (HDMI-CEC) 143
Troubleshooting for Anynet+ 145
HDMI Hot Plug 147
DivX®Video On Demand 147
Game Mode 147
Reset System 148
Support
Software Update 149
Update now 149
Auto update 149
Contact Samsung 149
Go to Home 150
Player 150
Schedule 150
Template 150
Clone Product 150
ID Settings 150
Video Wall 151
Network Status 151
Picture Mode 151
On/Off Timer 151
Ticker 151
More settings 151
Reset All 152
Playing photos, videos and music
(Media Play)
Read the following before using
media play with a USB device 153
Using a USB device 155
Playing media content from a
PC/mobile device 156
Features provided in the media content list
page 157
Menu items in the media content list page 158
Available buttons and features during
photo playback 159
Available buttons and features during
video playback 160
Available buttons and features during
music playback 161
Supported Subtitle and Media play file
formats 162
Subtitle 162
Supported image resolutions 162
Supported music file formats 163
Supported Video Formats 163
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 165
Testing the Product 165
Checking the Resolution and Frequency 165
Check the followings. 166
Q & A 173
Specifications
General 175
PowerSaver 177
Preset Timing Modes 178
5

Table of contents
Appendix
Responsibility for the Pay Service
(Cost to Customers) 180
Not a product defect 180
A Product damage caused by customer's fault 180
Others 180
WEEE 181
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment) 181
Correct disposal of batteries in this product 181
Optimum Picture Quality and Afterimage
Burn-in Prevention 182
Optimum Picture Quality 182
Prevention of Afterimage Burn-in 182
Licence 184
Terminology 185
6

7
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
-(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-(b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried out.
Chapter 01

8
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or
surface-active agents.
•Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

9
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•A fire may result.

10
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product
when an issue occurs.
•Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•An increased internal temperature may cause a fire.
!
Install the product at least 10 cm away from the wall to allow ventilation.
•An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.

11
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•The product may fall and become damaged and/or cause an injury.
•Using the product in an area with excess vibration may damage the
product or cause a fire.
!
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
•A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
•The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•The product may fall and injure children.
•As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•The product may fall and become damaged and/or cause an injury.
•Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•Be sure to consult Samsung Customer Service Centre if you want to
install the product at such a place.

12
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
•A fire or electric shock may result.
•Contact Samsung Customer Service Centre for repairs.
!
Before moving the product, turn off the power switch and disconnect the
power cable and all other connected cables.
•Damage to the cord may result in a fire or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Customer
Service Centre.
•An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
•Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer
Service Centre.
•Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product.
•The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
!
During a lightning or thunderstorm, power off the product and remove the
power cable.
•A fire or electric shock may result.
!
Do not drop objects on the product or apply impact.
•A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged
cable.
!GAS
If a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area immediately.
•Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged
cable.

13
!
Do not use or keep combustible spray or an inflammable substance near
the product.
•An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
•An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or input/
output ports, etc).
•Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
•Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Caution
!
Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
•Activate power-saving mode or a moving-picture screen saver if you
will not be using the product for an extended period of time.
-_-
!
Disconnect the power cord from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc).
•Dust accumulation combined with heat can cause a fire, electric shock
or electric leakage.
!
Use the product at the recommended resolution and frequency.
•Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand.
•The product may fall and become damaged or cause an injury.
!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
Do not use humidifiers or stoves around the product.
•A fire or electric shock may result.

14
!
Rest your eyes for more than 5 minutes for every 1 hour of product use.
•Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
!
Store small accessories out of the reach of children.
!
Exercise caution when adjusting the product angle or stand height.
•Your hand or finger may get stuck and injured.
•Tilting the product at an excessive angle may cause the product to fall
and an injury may result.
Do not place heavy objects on the product.
•Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•Having the sound too loud may damage your hearing.
Be careful that children do not place the battery in their mouths when
removed from the remote control. Place the battery in a location that
children or infants cannot reach.
•If children have had the battery in their mouths, consult your doctor
immediately.
When replacing the battery, insert it with the right polarity (+, -).
•Otherwise, the battery may become damaged or it may cause fire,
personal injury or damage due to leakage of the internal liquid.
!
Use only the specified standardized batteries, and do not use a new battery
and a used battery at the same time.
•Otherwise, the batteries may be damaged or cause fire, personal injury
or damage due to a leakage of the internal liquid.
!
The batteries (and rechargeable batteries) are not ordinary refuse and must
be returned for recycling purposes. The customer is responsible for returning
the used or rechargeable batteries for recycling.
•The customer can return used or rechargeable batteries to a nearby
public recycling centre or to a store selling the same type of the
battery or rechargeable battery.

15
Precautions when handling the panel
Do not stand the product as shown in the image. The panel is fragile and
can get damaged.
!
Lay the product down to handle it as shown in the image. (the packaging
can be used).
!
Ensure you use the handles on the back when moving the product.
15 mm
Do not hold or grasp any area of the product within 15 mm from the front.

16
-Contact the vendor where you
purchased the product if any
components are missing.
-The appearance of the components may
differ from the images shown.
-A stand is not provided with the product.
To install a stand, you can purchase one
separately.
-The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Components
―Components may differ in different locations.
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
+
+
-
-
Batteries
(Not available in some locations) Remote Control D-SUB cable RS232C(IN) adapter
Tray Screw (M4L8, 11EA) OCM cable External sensor KIT
Preparations
Chapter 02

17
Parts
Control Panel
Panel Key
Speaker
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
Panel Key
Buttons Description
Power on the product.
If you press the button when the product is turned on, the control menu will be
displayed.
―To exit the OSD menu, press and hold the panel key for at least one second.
Move to the upper or lower menu. You can also adjust the value of an option.
Move to the left or right menu.
―You can adjust the volume by moving the panel key left or right when the control
menu is not displayed.

18
―If you press the button on the panel key when the product is turned on, the
control menu will be displayed.
Control menu
Return
Buttons Description
Source
Select the connected input source.
Move the panel key right to select Source in the control menu. When the list of
input sources is displayed, move the panel key left or right to select the desired input
source. Next, press the panel key.
Menu
Display the OSD menu.
Move the panel key left to select Menu in the control menu. The OSD control
screen will appear. Move the panel key right to select the desired menu. You can
select a sub-menu item by moving the panel key up, down, left, or right. To change
settings, select the desired menu and press the panel key.
Home Enter Go to Home mode.
Move the panel key up to select Home in the control menu.
Power o
Power off the product.
Move the panel key down to select
Power o
in the control menu. Next, press
the panel key.
Return Exit the control menu.

19
External sensor KIT
IR /
AMBIENT
SENSOR IN
―The external sensor is integrated with the remote control sensor, light sensor and power indicator.
If mounting the display onto a wall, you can move the External sensor KIT to the side of the display.
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
Parts Description
Light sensor
Automatically detects the intensity of ambient light around a selected display and
adjusts the screen brightness.
Remote Control Sensor
Aim the remote control towards this spot on the LCD Display.
―Using other display devices in the same space as the remote control of this
product can cause the other display devices to be inadvertently controlled.
Power indicator
The power indicator will turn off when the product is turned on. It will blink in
power-saving mode.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30 from the left and right.
―Store used batteries out of reach of children and recycle.
―Do not use a new and used battery together. Replace both batteries at the same time.
―Remove batteries when the remote control is not to be used for an extended period of time.
―If you disconnect the power cord from the product while it is in standby mode, the product remains in standby mode until
it runs out of power. The power indicator turns on or blinks during this time. If you reconnect the power cord, the input
source activates and the product resumes normal operation.

20
Reverse Side
―The colour and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
RGB / DVI /
HDMI / AV /
COMPONENT
AUDIO IN
AUDIO
OUT
RS232C
OUT
RS232C IN
SD CARD
DVI /
MAGICINFO IN
HDMI IN 1
HDMI IN 2
DP IN
IR /
AMBIENT
SENSOR IN
TRAY IN RJ45RGB IN
COMPONENT IN
IR
OUT
TOUCH OUT
USB
(5V 1A)
(5V 1A) /
TOUCH IN
USB
Port Description
RS232C IN
Connects to MDC using an RS232C adapter.
RS232C OUT
IR / AMBIENT SENSOR IN
Supplies power to the external sensor board or receives the light sensor signal.
RGB / DVI / HDMI / AV /
COMPONENT AUDIO IN
Receives sound from a PC via an audio cable.
AUDIO OUT
Connects to the audio of a source device.
SD CARD
Connect to an SD memory card.
USB (5V 1A)
Connect to a USB memory device.
―The USB ports on the product accept a maximum constant current of 1A. If the
maximum value is exceeded, USB ports may not work.
USB (5V 1A) / TOUCH IN USB (5V 1A): Connects to a USB device. Make sure the Touch is not in use.
TOUCH IN: This must be connected to the cable if the Touch is in use.
DVI / MAGICINFO IN DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: Use the (dedicated) DP-DVI cable when connecting a network box (sold
separately).
DP IN
Connects to a PC using a DP cable.
HDMI IN1 / HDMI IN 2
Connects to a source device using an HDMI cable.
TRAY IN Connects to the Tray, found on the front of the product, using the OCM cable.
RGB IN
Connects to a source device using a D-SUB cable.
TOUCH OUT Connects the Touch to a PC.
AV IN / COMPONENT IN
Connects to a source device using the AV/Component adapter.
IR OUT
Receives the remote control signal via the external sensor board and outputs the signal via
LOOP OUT.
RJ45
Connects to MDC using a LAN cable.