Samsung OfficeServ 7070 User guide

GABD-000286
Ed.
01
OfficeServ 7070
System Description

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EEE Yönetmeliğine Uygundur (This EEE is compliant with RoHS)
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©2009 SAMSUNG Electronics Co., Ltd. All rights reserved.

OfficeServ 7070 System Description
© SAMSUNG Electronics Co., Ltd. I
INTRODUCTION
Purpose
This document introduces product overview, Hardware configuration, Specification and
functions of OfficeServ 7070, which are required to understand OfficeServ 7070 system.
Document Content and Organization
This document consists of four Chapters, one Annex andAbbreviations.
CHAPTER 1. Overview of OfficeServ 7070
Describes the features and the main functions of OfficeServ 7070 over all and introduces
system configuration and interface programming.
CHAPTER 2. Hardware of OfficeServ 7070
Introduces Hardware features, cabinet composition, boards by functions and configuration
of OfficeServ 7070. In addition, this chapter describes various stations, wireless equipment
and additional equipment available for OfficeServ 7070.
CHAPTER 3. Specification of OfficeServ 7070
Introduces the detailed standards, such as system capacity, electrical standards, power
standards, ring and tone, equipment specification, of OfficeServ 7070.
CHAPTER 4. Functions of OfficeServ 7070
Describes Call, VoIP, Data, Voice Mail (VM), and Web and System management functions
provided by OfficeServ 7070.
ANNEX A. Open Software Announcement
This chapter describes open software used in this product and the open software license
agreements.
ABBREVIATION
Describes the acronyms used in this manual.

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II © SAMSUNG Electronics Co., Ltd.
Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
NOTE
Indicates additional information as a reference.
Reference
OfficeServ 7070 Installation Manual
This manual describes the prerequisite for the installation of the OfficeServ 7070 system as
well as how to install, inspect and operate the system.
Revision History
EDITION
DATE OF ISSUE
REMARKS
00
03. 2009.
First Draft
01
04. 2009.
Added Turkey RoHS announcement
02
07. 2009.
Added Modem board description

OfficeServ 7070 System Description
© SAMSUNG Electronics Co., Ltd. III
TABLE OF CONTENTS
INTRODUCTION I
Purpose ......................................................................................................................................................I
Document Content and Organization.......................................................................................................I
Conventions...............................................................................................................................................II
Reference..................................................................................................................................................II
Revision History ........................................................................................................................................II
CHAPTER 1. Overview of OfficeServ 7070 1-1
1.1 Introduction to System.......................................................................................................... 1-1
1.1.1 Main Functions.........................................................................................................................1-1
1.1.2 SystemArchitecture.................................................................................................................1-3
1.2 Interfaces between VoIP Components................................................................................. 1-5
1.3 Programming ......................................................................................................................... 1-5
CHAPTER 2. Hardware of OfficeServ 7070 2-1
2.1 Features of Hardware............................................................................................................ 2-1
2.2 Cabinet Configuration........................................................................................................... 2-3
2.2.1 Cabinet View............................................................................................................................2-3
2.2.2 Slot Configuration.....................................................................................................................2-5
2.3 Boards by Functions............................................................................................................. 2-6
2.3.1 Control Board...........................................................................................................................2-6
2.3.2 Voice Trunk Board..................................................................................................................2-13
2.3.3 Voice Station Board................................................................................................................2-18
2.4 Station Phones..................................................................................................................... 2-23
2.4.1 Regular Phones .....................................................................................................................2-23
2.4.2 Digital Phones........................................................................................................................2-23
2.4.3 IP Phones...............................................................................................................................2-27
2.4.4 Add On Module......................................................................................................................2-28
2.4.5 Door Phone Interface Module...............................................................................................2-29
2.5 Wireless LAN Device........................................................................................................... 2-30
2.5.1 Wireless LANBase Station (DUALBandAP)......................................................................2-30

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IV © SAMSUNG Electronics Co., Ltd.
2.5.2 Mobile Phone......................................................................................................................... 2-30
2.6 Additional Devices ...............................................................................................................2-31
2.6.1 On Hold/Background Sound Source.................................................................................... 2-31
2.6.2 External Broadcasting Units .................................................................................................2-31
2.6.3 Loud Bell................................................................................................................................ 2-31
2.6.4 Common Bell......................................................................................................................... 2-31
2.6.5 WEB Management................................................................................................................ 2-32
2.6.6 SMDR.................................................................................................................................... 2-32
2.6.7 CTI.......................................................................................................................................... 2-32
CHAPTER 3. Specification of OfficeServ 7070 3-1
3.1 System Capacity.....................................................................................................................3-1
3.1.1 Trunk Line Capacity.................................................................................................................3-2
3.1.2 Station (Subscriber) Line Capacity..........................................................................................3-2
3.1.3 Channel Capacity.....................................................................................................................3-3
3.2 Electrical Specification ..........................................................................................................3-4
3.2.1 Signal Specification..................................................................................................................3-4
3.2.2 Transmission Characteristics...................................................................................................3-6
3.2.3 Line Conditions.........................................................................................................................3-6
3.3 Power Specification ...............................................................................................................3-7
3.3.1 OfficeServ 7070 System Power..............................................................................................3-7
3.4 Rings and Tones.....................................................................................................................3-8
3.4.1 Ring Cycles...............................................................................................................................3-8
3.4.2 Tones.........................................................................................................................................3-8
3.5 Available Terminals................................................................................................................3-9
CHAPTER 4. Functions of OfficeServ 7070 4-1
4.1 Call Functions.........................................................................................................................4-1
4.1.1 Dynamic IPAddress Configuration.........................................................................................4-1
4.1.2 VMS Function...........................................................................................................................4-1
4.2 VoIP Function..........................................................................................................................4-2
4.2.1 VoIP Network............................................................................................................................4-2
4.2.2 VoIP Trunk Interface.................................................................................................................4-2
4.2.3 Proxy Server.............................................................................................................................4-2
4.2.4 Registering Users.....................................................................................................................4-2
4.2.5 SIP Phone Configuration.........................................................................................................4-2
4.2.6 Registering SIP Phones...........................................................................................................4-3
4.2.7 Call Log.....................................................................................................................................4-3

OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
© SAMSUNG Electronics Co., Ltd. V
4.2.8 Call Pickup................................................................................................................................4-3
4.2.9 Unconditional Call Forwarding ................................................................................................4-3
4.2.10 Busy Call Forwarding...............................................................................................................4-3
4.2.11 NoAnswer Call Forwarding.....................................................................................................4-3
4.2.12 Conference...............................................................................................................................4-3
4.2.13 Call Park (System Hold) ..........................................................................................................4-3
4.2.14 Do Not Disturb (DND)..............................................................................................................4-4
4.2.15 Call Reservation.......................................................................................................................4-4
4.3 VMS Function......................................................................................................................... 4-4
4.3.1 System Features......................................................................................................................4-4
4.3.2 AutoAttendant..........................................................................................................................4-6
4.3.3 Access Manager......................................................................................................................4-8
4.3.4 Voice Mail Features ...............................................................................................................4-11
4.3.5 Administration Features.........................................................................................................4-20
4.3.6 Voice Form Questionnaire Features.....................................................................................4-21
4.3.7 E-mail Gate Way Function.....................................................................................................4-22
4.3.8 SimpleAuto Relay Function ..................................................................................................4-22
4.4 Web Management ................................................................................................................ 4-23
4.4.1 Web Management Function..................................................................................................4-23
ANNEX A. Open Software Announcement A-1
ABBREVIATION I
4 ~ E............................................................................................................................................................I
I ~ T............................................................................................................................................................II
U ~ W........................................................................................................................................................III

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VI © SAMSUNG Electronics Co., Ltd.
LIST OF FIGURES
Figure 1.1 Configuration of OfficeServ 7070 Service..............................................................1-3
Figure 2.1 OfficeServ 7070 Top View......................................................................................2-3
Figure 2.2 OfficeServ 7070 side view-1 ..................................................................................2-4
Figure 2.3 OfficeServ 7070 side view -2 .................................................................................2-4
Figure 2.4 BMP (MAIN Part) ...................................................................................................2-8
Figure 2.5 BMP (B8S Part) ...................................................................................................2-11
Figure 2.6 BMP (B8S Part) Line Connection Part.................................................................2-12
Figure 2.7 PRM Board ..........................................................................................................2-14
Figure 2.8 4TRM Board ........................................................................................................2-16
Figure 2.9 2BRM Board Appearance....................................................................................2-17
Figure 2.10 4SL2 Board........................................................................................................2-18
Figure 2.11 4DLM Board.......................................................................................................2-19
Figure 2.12 E8S Board .........................................................................................................2-21
Figure 2.13 E8S Line Connection Part..................................................................................2-22
Figure 2.14 Regular Phone...................................................................................................2-23
Figure 2.15 DS-24SE............................................................................................................2-23
Figure 2.16 DS-2024E..........................................................................................................2-24
Figure 2.17 DS-3020S..........................................................................................................2-24
Figure 2.18 DS-4028D..........................................................................................................2-25
Figure 2.19 DS-5012L...........................................................................................................2-25
Figure 2.20 DS-5014D..........................................................................................................2-26
Figure 2.21 DS-5021D..........................................................................................................2-26
Figure 2.22 DS-5038D..........................................................................................................2-26
Figure 2.23 ITP-5112L ..........................................................................................................2-27
Figure 2.24 ITP-5114D..........................................................................................................2-27
Figure 2.25 ITP-5121D .........................................................................................................2-27
Figure 2.26 DS-5064B..........................................................................................................2-28
Figure 2.27 DPIM..................................................................................................................2-29
Figure 2.28 SMT-R2000........................................................................................................2-30
Figure 2.29 SMT-W5100.......................................................................................................2-30
Figure 3.1 Trunk Line Loop Start Signaling.............................................................................3-4

OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
© SAMSUNG Electronics Co., Ltd. VII
LIST OF TABLES
Table 2.1 Parts on the top of OfficeServ 7070........................................................................ 2-3
Table 2.2 Parts on the side of OfficeServ 7070-1................................................................... 2-4
Table 2.3 Parts on the side of OfficeServ 7070-2................................................................... 2-4
Table 2.4 Mountable Boards for Different Slots ...................................................................... 2-5
Table 2.5 Boards by Functions............................................................................................... 2-6
Table 2.6 BMP Specification................................................................................................... 2-7
Table 2.7 BMP (MAIN Part) Configuration.............................................................................. 2-8
Table 2.8 BMP (B8S Part) Configuration...............................................................................2-11
Table 2.9 BMP (B8S Part) Ports for External Connections .................................................. 2-12
Table 2.10 PRM Board Configuration................................................................................... 2-14
Table 2.11 4SL2 Board Configuration.................................................................................. 2-18
Table 2.12 4DLM Board Configuration................................................................................. 2-19
Table 2.13 E8S Board Configuration.................................................................................... 2-21
Table 2.14 E8S Ports for External Connections.................................................................... 2-22
Table 2.15 AOM Type........................................................................................................... 2-28
Table 3.1 OfficeServ 7070 Line Capacity................................................................................ 3-1
Table 3.2 OfficeServ 7070 System Capacity .......................................................................... 3-2
Table 3.3 Trunk Line Capacity................................................................................................ 3-2
Table 3.4 Station Line Capacity.............................................................................................. 3-2
Table 3.5 Channel Capacity of Slot ........................................................................................ 3-3
Table 3.6 Electrical Characteristics of the PRI Trunk Line...................................................... 3-4
Table 3.7 Electrical Characteristics of the DLI Line ................................................................ 3-5
Table 3.8 Electrical Characteristics of the LAN Interface (100 BASE-TX).............................. 3-5
Table 3.9 I/O Voltage of PSU.................................................................................................. 3-7
Table 3.10 System Ring Cycles.............................................................................................. 3-8
Table 3.11 Cycles of the System Tones.................................................................................. 3-8
Table 3.12 OfficeServ 7070 Compatible Terminals................................................................. 3-9

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OfficeServ 7070 System Description
© SAMSUNG Electronics Co., Ltd. 1-1
CHAPTER 1. Overview of OfficeServ
7070
This chapter describes the features and the main functions of OfficeServ 7070 overall and
introduces system structure, interface and programming.
1.1 Introduction to System
OfficeServ 7070 is the most proper communication product for small or medium size
offices. Users can enjoy various phone functions and applications at the various platforms
such as digital phones, IP phones, and mobile phones.
1.1.1 Main Functions
Main functions and features of OfficeServ 7070 are as follows:
Integrated Communication Environment
OfficeServ 7070 provides the VoIP service by using Local Area Network (LAN) modules
as well as the voice call function. Users can conveniently communicate by using
wireless/wired integration platforms (Telephones, PCs, Wireless Phones and peripherals)
function.
Next Generation Platform
The OfficeServ 7070 provides, through an IP-based feature server, a pure IP solution where
the mail server, Session Initiation Protocol (SIP) server and Voice Messaging System
(VMS) function. The IP-based feature server uses the Linux platform and allows the user to
continually add the feature server modules to be provided in the future.
High Quality IP Phone Function
The OfficeServ 7070 separates the priorities and groupings of data and voice packets to
guarantee the following Quality of Service (QoS) in voice calls.
Layer 2 QoS: Priority Processing (802.1 p), VLAN (802.1 q)
Layer 3 QoS: CBQ (Class Based Queuing), RTP (Real-time Transmission Protocol)
Priority Queuing, On-Demand Bandwidth management for WAN

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1-2 © SAMSUNG Electronics Co., Ltd.
Wireless LAN Service
OfficeServ 7070 provides the wireless LAN solution for wireless/wired complex service in
office zone. The data is separated fromthe voice, and the handoff and QoS functions are
supported using a base station (DUALAP,Access Point) providing services. OfficeServ 7070
uses wireless LAN base station so that OfficeServ 7070 can serve wireless/wired voice/data
communication and internet access function. Also, an efficient and convenient working
environment can be made at any time or place because sophisticated mobile stations are
used for OfficeServ 7070.
A Variety of Application Solutions
OfficeServ 7070 offers a variety of application solutions such as OfficeServ News,
OfficeServ EasySet, Internet Call Center, R-NMS,Voice Mail System, Integrated Fax Server,
and Digital Integrated Recording Systems.
Integrated and Application Solution
- ‘Integrated’means that OfficeServ 7070 system inter-works with an external
solution server and the system and the server operates as one integrated
function.
- For detailed information about how to use each application solution, refer to the
User’s Guide for each application.
Ease of Installation and Expandability
The OfficeServ 7070 has a single cabinet architecture and is installed on a wall.
Because of its attractive appearance, it looks good enough to install in an office.
The user can expand it by installing multiple service boards additionally into universal slots.

OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
© SAMSUNG Electronics Co., Ltd. 1-3
1.1.2 System Architecture
The OfficeServ 7070 is composed of the basic cabinet, to be installed on a wall, and the
OfficeServ Feature server, to be installed in an external Linux server. The main part (Basic
Main Processor, Main Block) of the BMP board, which is the main control block, is
installed within the basic cabinet to manage the overall operations of the OfficeServ 7070
and perform the switching, signal processing, and terminal management functions.
In addition, the B8S part (Basic Main Processor, 8SLI Block) and E8S board (Extended
8SLI Board) are designed to allow the user to mount various option boards onto them.
The service configuration diagram of OfficeServ 7070 system is shown in the figure below:
Figure 1.1 Configuration of OfficeServ 7070 Service
Voice Trunk Part
The voice trunk part is composed of digital and analog trunks.
The PRI Module (PRM) provides the Primary Rate Interface (PRI) digital trunk function,
sending and receiving voices through a trunk and transmitting 64 kbps data packets per
channel. The 2BRM Module (2BRM) provides the Basic Rate Interface (BRI) digital trunk
function for T0 and S0 interfaces. The 4-Port Trunk Module (4TRM) provides the Polarity
Reverse Signal (PRS) and Caller ID (CID) Path functions within a board by default.
OfficeServ 7070
PRM/4TRM
Ethernet
4DLM
4SL2
IP WAN
Soft Phone
VIDEO IP Phone
IP Phone
AP
WLAN
DGP
SLT
PSTN

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Voice Station Part
The voice station part is composed of the Digital Line Interface (DLI), which is a digital
station, and the Subscriber Line Interface (SLI), which is an analog station, to provide
voice services. Depending on the number of ports and the combination of stations, multiple
station boards can be installed.A 4DLM board is used for a digital station and a 4SL2
board an analog station.
Board Abbreviation description
- BMP (MAIN): Basic Main Processor Board (Main)
- BMP (B8S): Basic Main Processor Board (Basic 8SLI)
- E8S: Extended 8 Port SLI Board
- PRM: PRI ISDN interface Module
- 4DLM: 4 Port DLI Module
- 4TRM: 4 Port Trunk Module
- 4SL2: 4 Port SLI Module
- 2BRM: BRI ISDN interface Module
Voice Application Service Part
The voice application module is composed of the Voice over Internet Protocol (VoIP),
which transmits voices to the data network, and the Wireless Local Area Network (WLAN),
which transmits voices wirelessly. The Media Gateway Interface (MGI) refers to the
application that converts voices to data, thus providing the VoIP function. The MGI is
supported by the processor by default without requiring any additional module.
Application Configuration
The OfficeServ 7070 has a commercial Linux platform server outside the cabinet and
provides the following application software. In contrast, OfficeServ Solution and
OfficeServ Admin are installed on a separate server.
SIP server
OfficeServ Solution (CTI, OfficeServ Operator)
OfficeServ Admin (Web Management, OfficeServ EasySet, System Manager)

OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
© SAMSUNG Electronics Co., Ltd. 1-5
1.2 Interfaces between VoIP Components
OfficeServ 7070 provides various VoIP interfaces as follows:
VoIP Networking
SIP VoIP Gateway
SIP Server
System SIP UA (User Agent)
IP Telephone
Standard SIP Telephone
In view of signal processing, the interface interworking standards between VoIP components
are as follows:
Proprietary TCP Inter Process Communication (IPC)
SIP UA-to-UA
UA-to-Server
1.3 Programming
The Man Machine Communication (MMC) program can change the data value used for the
system operation program. The MMC program is categorized into three levels, which are
technician, operator, and subscriber. Depending on these levels, some MMCs can be
programmed by the subscribers while some MMCs cannot.
A password is required for technician level programming or operator level programming;
however, a password is not required for subscriber level programming.
Technician-Level Programming
All programs are programmable.
Programming can be made in any stations in OfficeServ system, but the programming can
be made only in a station at the same time.
Operator Level Program
The operator can program only the program specified in ‘Specification of Program 802
Operator Program Range’ by a technician. Programming can be made in any stations in the
tenant group, but the programming can be only made in a station at the same time.
Subscriber Level Program
Only subscriber programs are programmable.

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OfficeServ 7070 System Description
© SAMSUNG Electronics Co., Ltd. 2-1
CHAPTER 2. Hardware of OfficeServ
7070
This chapter introduces the hardware features, cabinet configuration, and board functions
and configuration of OfficeServ 7070 system. In addition, this chapter describes terminals,
wireless LAN equipment, and additional equipment available in OfficeServ 7070 system.
2.1 Features of Hardware
The H/W of OfficeServ 7070 has the following features:
Reliability
The materials and parts used for OfficeServ 7070 hardware are robust and satisfy the
mechanical and electric features required for communication systems.
The cabinet of OfficeServ 7070 complies with the industrial standards and is molded
plastics with flame retardant materials.
OfficeServ 7070 hardware does not generate poisonous or corrosive gas, which might
be harmful for human bodies or affect the system operation.
OfficeServ 7070 hardware has a failure-tolerance to protect the system from the
damage caused by over-voltage.
OfficeServ 7070 hardware is designed considering EMI characteristics.
Maintenance
OfficeServ 7070 hardware is designed to be maintained with ease and safety.
The OfficeServ 7070 is designed to be suitable for wall mounting.
Because the ports connected to the external are located in the front panel, the installation
and maintenance engineers can connect the cables conveniently.
There is a Light Emitting Diode (LED) at the front of each module indicating its
operation status and fault status, helping the operator to identify the status of the
system easily.
The electronic devices are designed not to be damaged by the external environment
during installation or maintenance.

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2-2 © SAMSUNG Electronics Co., Ltd.
Fire Resistance and Heat Processing
OfficeServ 7070 hardware is made of fire-resistant materials and parts to protect the
hardware from fire. OfficeServ 7070 hardware is designed not to affect system
performance due to heat generated from inside of the system.
A specific heat-generated part of the hardware is blocked in order not to affect
temperature-sensitive components.
The parts installed into the modules are located on the basis of heat distribution.
A 60 mm cooling fan is installed, which makes the internal air flow out of the system.

OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
© SAMSUNG Electronics Co., Ltd. 2-3
2.2 Cabinet Configuration
2.2.1 Cabinet View
The OfficeServ 7070 is installed on a wall. The system has a single control part (BMP).
Various subscriber option boards are mounted onto the BMP (MAIN part), BMP (B8S part)
and E8S. The following sections show the appearance of the OfficeServ 7070 system
cabinet.
OfficeServ 7070 top view
Figure 2.1 OfficeServ 7070 Top View
The descriptions about each part are listed in the table below.
Table 2.1 Parts on the top of OfficeServ 7070
Part
Function
RUN LED
CPU operation status
LAN LED
LAN operation status
MEM LED
CPU access status of Flash Memory
PRI LED
Port status

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OfficeServ 7070 Side view
Figure 2.2 OfficeServ 7070 side view-1
The descriptions about each part are listed in the table below.
Table 2.2 Parts on the side of OfficeServ 7070-1
Part
Function
Ground Lug
Ground lug for system communications
Power Switch
Switch to turn the OfficeServ 7070 on/off
Power Connector
Connector to use when connecting to the power cable
Figure 2.3 OfficeServ 7070 side view -2
The descriptions about each part are listed in the table below.
Table 2.3 Parts on the side of OfficeServ 7070-2
Part
Function
LAN
LAN port
SIO
Debugging port
MISC
Connector used to connect to an external audio device,
broadcasting device, or shared bell, etc.
P1~P14
General-purpose ports
Installation Record Label
Label to record the installed boards on.